Case Study Description of Multi-Jurisdictional Compliance in Cyberspace
Law, by definition, was jurisdictional, yet in cyberspace, it had become increasingly questionable whether laws regulating the physical marketplace were able to be superimposed onto this new marketspace or were altogether redundant. The collapsing of time and space that Internet-based commerce enabled had huge implications for international trade. This case outlines the international implications of "doing business" on the Internet. While the issues of "multi-jurisdictional compliance" are wide ranging, an example in the case draws attention to the protection of intellectual property rights. In particular, issues related to the use of trademarks on Web sites, in hyperlinks or as metatags are raised, as are the implications for registered trademark owners in cyberspace.
Authors :: Ali F. Farhoomand, Vanessa N. Clark, Peter Lovelock
Swot Analysis of "Multi-Jurisdictional Compliance in Cyberspace" written by Ali F. Farhoomand, Vanessa N. Clark, Peter Lovelock includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Jurisdictional Cyberspace facing as an external strategic factors. Some of the topics covered in Multi-Jurisdictional Compliance in Cyberspace case study are - Strategic Management Strategies, Intellectual property, Internet, Regulation and Global Business.
Some of the macro environment factors that can be used to understand the Multi-Jurisdictional Compliance in Cyberspace casestudy better are - – challanges to central banks by blockchain based private currencies, talent flight as more people leaving formal jobs, geopolitical disruptions, increasing government debt because of Covid-19 spendings, technology disruption, increasing household debt because of falling income levels, customer relationship management is fast transforming because of increasing concerns over data privacy,
increasing inequality as vast percentage of new income is going to the top 1%, digital marketing is dominated by two big players Facebook and Google, etc
Introduction to SWOT Analysis of Multi-Jurisdictional Compliance in Cyberspace
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Multi-Jurisdictional Compliance in Cyberspace case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Jurisdictional Cyberspace, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Jurisdictional Cyberspace operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Multi-Jurisdictional Compliance in Cyberspace can be done for the following purposes –
1. Strategic planning using facts provided in Multi-Jurisdictional Compliance in Cyberspace case study
2. Improving business portfolio management of Jurisdictional Cyberspace
3. Assessing feasibility of the new initiative in Global Business field.
4. Making a Global Business topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Jurisdictional Cyberspace
Strengths Multi-Jurisdictional Compliance in Cyberspace | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Jurisdictional Cyberspace in Multi-Jurisdictional Compliance in Cyberspace Harvard Business Review case study are -
Training and development
– Jurisdictional Cyberspace has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Multi-Jurisdictional Compliance in Cyberspace Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.
Effective Research and Development (R&D)
– Jurisdictional Cyberspace has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Multi-Jurisdictional Compliance in Cyberspace - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.
Strong track record of project management
– Jurisdictional Cyberspace is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.
High switching costs
– The high switching costs that Jurisdictional Cyberspace has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.
Ability to recruit top talent
– Jurisdictional Cyberspace is one of the leading recruiters in the industry. Managers in the Multi-Jurisdictional Compliance in Cyberspace are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.
Operational resilience
– The operational resilience strategy in the Multi-Jurisdictional Compliance in Cyberspace Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.
Analytics focus
– Jurisdictional Cyberspace is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Ali F. Farhoomand, Vanessa N. Clark, Peter Lovelock can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.
Learning organization
- Jurisdictional Cyberspace is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Jurisdictional Cyberspace is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Multi-Jurisdictional Compliance in Cyberspace Harvard Business Review case study emphasize – knowledge, initiative, and innovation.
Ability to lead change in Global Business field
– Jurisdictional Cyberspace is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Jurisdictional Cyberspace in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
Sustainable margins compare to other players in Global Business industry
– Multi-Jurisdictional Compliance in Cyberspace firm has clearly differentiated products in the market place. This has enabled Jurisdictional Cyberspace to fetch slight price premium compare to the competitors in the Global Business industry. The sustainable margins have also helped Jurisdictional Cyberspace to invest into research and development (R&D) and innovation.
Superior customer experience
– The customer experience strategy of Jurisdictional Cyberspace in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.
Low bargaining power of suppliers
– Suppliers of Jurisdictional Cyberspace in the sector have low bargaining power. Multi-Jurisdictional Compliance in Cyberspace has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Jurisdictional Cyberspace to manage not only supply disruptions but also source products at highly competitive prices.
Weaknesses Multi-Jurisdictional Compliance in Cyberspace | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Multi-Jurisdictional Compliance in Cyberspace are -
Interest costs
– Compare to the competition, Jurisdictional Cyberspace has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.
Compensation and incentives
– The revenue per employee as mentioned in the HBR case study Multi-Jurisdictional Compliance in Cyberspace, is just above the industry average. Jurisdictional Cyberspace needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.
Slow to harness new channels of communication
– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Jurisdictional Cyberspace is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Multi-Jurisdictional Compliance in Cyberspace can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.
High bargaining power of channel partners
– Because of the regulatory requirements, Ali F. Farhoomand, Vanessa N. Clark, Peter Lovelock suggests that, Jurisdictional Cyberspace is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.
Need for greater diversity
– Jurisdictional Cyberspace has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.
High dependence on existing supply chain
– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Jurisdictional Cyberspace supply chain. Even after few cautionary changes mentioned in the HBR case study - Multi-Jurisdictional Compliance in Cyberspace, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Jurisdictional Cyberspace vulnerable to further global disruptions in South East Asia.
Skills based hiring
– The stress on hiring functional specialists at Jurisdictional Cyberspace has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.
Lack of clear differentiation of Jurisdictional Cyberspace products
– To increase the profitability and margins on the products, Jurisdictional Cyberspace needs to provide more differentiated products than what it is currently offering in the marketplace.
Workers concerns about automation
– As automation is fast increasing in the segment, Jurisdictional Cyberspace needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.
Slow to strategic competitive environment developments
– As Multi-Jurisdictional Compliance in Cyberspace HBR case study mentions - Jurisdictional Cyberspace takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.
High dependence on star products
– The top 2 products and services of the firm as mentioned in the Multi-Jurisdictional Compliance in Cyberspace HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Jurisdictional Cyberspace has relatively successful track record of launching new products.
Opportunities Multi-Jurisdictional Compliance in Cyberspace | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Multi-Jurisdictional Compliance in Cyberspace are -
Creating value in data economy
– The success of analytics program of Jurisdictional Cyberspace has opened avenues for new revenue streams for the organization in the industry. This can help Jurisdictional Cyberspace to build a more holistic ecosystem as suggested in the Multi-Jurisdictional Compliance in Cyberspace case study. Jurisdictional Cyberspace can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.
Use of Bitcoin and other crypto currencies for transactions
– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Jurisdictional Cyberspace in the consumer business. Now Jurisdictional Cyberspace can target international markets with far fewer capital restrictions requirements than the existing system.
Developing new processes and practices
– Jurisdictional Cyberspace can develop new processes and procedures in Global Business industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.
Leveraging digital technologies
– Jurisdictional Cyberspace can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.
Reforming the budgeting process
- By establishing new metrics that will be used to evaluate both existing and potential projects Jurisdictional Cyberspace can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.
Manufacturing automation
– Jurisdictional Cyberspace can use the latest technology developments to improve its manufacturing and designing process in Global Business segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.
Identify volunteer opportunities
– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Jurisdictional Cyberspace can explore opportunities that can attract volunteers and are consistent with its mission and vision.
Building a culture of innovation
– managers at Jurisdictional Cyberspace can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Global Business segment.
Finding new ways to collaborate
– Covid-19 has not only transformed business models of companies in Global Business industry, but it has also influenced the consumer preferences. Jurisdictional Cyberspace can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.
Using analytics as competitive advantage
– Jurisdictional Cyberspace has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Multi-Jurisdictional Compliance in Cyberspace - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Jurisdictional Cyberspace to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.
Increase in government spending
– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Jurisdictional Cyberspace can use these opportunities to build new business models that can help the communities that Jurisdictional Cyberspace operates in. Secondly it can use opportunities from government spending in Global Business sector.
Remote work and new talent hiring opportunities
– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Jurisdictional Cyberspace to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Jurisdictional Cyberspace to hire the very best people irrespective of their geographical location.
Lowering marketing communication costs
– 5G expansion will open new opportunities for Jurisdictional Cyberspace in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Global Business segment, and it will provide faster access to the consumers.
Threats Multi-Jurisdictional Compliance in Cyberspace External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Multi-Jurisdictional Compliance in Cyberspace are -
Regulatory challenges
– Jurisdictional Cyberspace needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Global Business industry regulations.
High level of anxiety and lack of motivation
– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Jurisdictional Cyberspace needs to understand the core reasons impacting the Global Business industry. This will help it in building a better workplace.
Aging population
– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Jurisdictional Cyberspace can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Multi-Jurisdictional Compliance in Cyberspace .
High dependence on third party suppliers
– Jurisdictional Cyberspace high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.
Instability in the European markets
– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Jurisdictional Cyberspace will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.
Backlash against dominant players
– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Jurisdictional Cyberspace business can come under increasing regulations regarding data privacy, data security, etc.
Increasing wage structure of Jurisdictional Cyberspace
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Jurisdictional Cyberspace.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Jurisdictional Cyberspace in the Global Business sector and impact the bottomline of the organization.
Stagnating economy with rate increase
– Jurisdictional Cyberspace can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.
Environmental challenges
– Jurisdictional Cyberspace needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Jurisdictional Cyberspace can take advantage of this fund but it will also bring new competitors in the Global Business industry.
Shortening product life cycle
– it is one of the major threat that Jurisdictional Cyberspace is facing in Global Business sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
Capital market disruption
– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Jurisdictional Cyberspace.
Weighted SWOT Analysis of Multi-Jurisdictional Compliance in Cyberspace Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Multi-Jurisdictional Compliance in Cyberspace needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Multi-Jurisdictional Compliance in Cyberspace is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Multi-Jurisdictional Compliance in Cyberspace is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Multi-Jurisdictional Compliance in Cyberspace is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Jurisdictional Cyberspace needs to make to build a sustainable competitive advantage.
