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Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue


When the World Bank signed an agreement with the government of Peru in December, 1997 to provide a $22.5 million loan to help reform the country's antiquated and corrupt judicial system, the Bank knew it faced risks. Peru's President Alberto Fujimori was under fire and observers considered it possible that, rather than exhibiting real commitment to reform, the government may have been seeking the loan chiefly to lend a veneer of legitimacy to measures that in reality reduced judicial independence and concentrated more power in the executive. On balance, however, Bank officials who had to make the decision on whether to proceed with the agreement believed it offered a rare opportunity to address a variety of longstanding ills-including limited access to the justice system, a crumbling infrastructure, and inadequate training of judges and prosecutors. But just three months after the agreement had been signed, Peru's Congress-dominated by members loyal to the President-passed a measure which led Bank officials to question the good faith of the government. The new law limited the powers of one of the pillars of the loan agreement-the National Council of Magistrates, an independent entity mandated to , ratify and remove judges and prosecutors. The Council's members resigned en masse and, in response, the Bank postponed the effective date of the judicial reform loan by six months-halting any disbursement of funds. But in the days following the announcement, Peru's government put increasing pressure on the Bank to change its mind-and finally summoned the Bank's country director for Peru to a personal meeting with President Fujimori. The country director would have to decide whether to stick with the loan postponement-and, more broadly, take stock of what was really going on in Peru. Would the loan help a government sincerely embarked on reform? Or might it simply abet a government bent on subverting the judiciary to further its own political goals? HKS Case Number 1779.0

Authors :: Kirsten Lundberg, Philip Heymann

Topics :: Global Business

Tags :: Ethics, Government, International business, Leadership, Operations management, Project management, Strategic planning, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue" written by Kirsten Lundberg, Philip Heymann includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Judicial Loan facing as an external strategic factors. Some of the topics covered in Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue case study are - Strategic Management Strategies, Ethics, Government, International business, Leadership, Operations management, Project management, Strategic planning and Global Business.


Some of the macro environment factors that can be used to understand the Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue casestudy better are - – banking and financial system is disrupted by Bitcoin and other crypto currencies, digital marketing is dominated by two big players Facebook and Google, increasing transportation and logistics costs, wage bills are increasing, talent flight as more people leaving formal jobs, competitive advantages are harder to sustain because of technology dispersion, increasing household debt because of falling income levels, customer relationship management is fast transforming because of increasing concerns over data privacy, increasing commodity prices, etc



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Introduction to SWOT Analysis of Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Judicial Loan, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Judicial Loan operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue can be done for the following purposes –
1. Strategic planning using facts provided in Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue case study
2. Improving business portfolio management of Judicial Loan
3. Assessing feasibility of the new initiative in Global Business field.
4. Making a Global Business topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Judicial Loan




Strengths Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Judicial Loan in Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue Harvard Business Review case study are -

Ability to lead change in Global Business field

– Judicial Loan is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Judicial Loan in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Analytics focus

– Judicial Loan is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Kirsten Lundberg, Philip Heymann can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Superior customer experience

– The customer experience strategy of Judicial Loan in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Digital Transformation in Global Business segment

- digital transformation varies from industry to industry. For Judicial Loan digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Judicial Loan has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Organizational Resilience of Judicial Loan

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Judicial Loan does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Ability to recruit top talent

– Judicial Loan is one of the leading recruiters in the industry. Managers in the Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

High switching costs

– The high switching costs that Judicial Loan has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.

Diverse revenue streams

– Judicial Loan is present in almost all the verticals within the industry. This has provided firm in Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Effective Research and Development (R&D)

– Judicial Loan has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Training and development

– Judicial Loan has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Highly skilled collaborators

– Judicial Loan has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Learning organization

- Judicial Loan is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Judicial Loan is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue Harvard Business Review case study emphasize – knowledge, initiative, and innovation.






Weaknesses Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue are -

Workers concerns about automation

– As automation is fast increasing in the segment, Judicial Loan needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.

Slow decision making process

– As mentioned earlier in the report, Judicial Loan has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Judicial Loan even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.

Aligning sales with marketing

– It come across in the case study Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue can leverage the sales team experience to cultivate customer relationships as Judicial Loan is planning to shift buying processes online.

High dependence on star products

– The top 2 products and services of the firm as mentioned in the Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Judicial Loan has relatively successful track record of launching new products.

High cash cycle compare to competitors

Judicial Loan has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

Increasing silos among functional specialists

– The organizational structure of Judicial Loan is dominated by functional specialists. It is not different from other players in the Global Business segment. Judicial Loan needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Judicial Loan to focus more on services rather than just following the product oriented approach.

Skills based hiring

– The stress on hiring functional specialists at Judicial Loan has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.

Low market penetration in new markets

– Outside its home market of Judicial Loan, firm in the HBR case study Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Judicial Loan is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.

Capital Spending Reduction

– Even during the low interest decade, Judicial Loan has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Judicial Loan supply chain. Even after few cautionary changes mentioned in the HBR case study - Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Judicial Loan vulnerable to further global disruptions in South East Asia.




Opportunities Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue are -

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Judicial Loan can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Redefining models of collaboration and team work

– As explained in the weaknesses section, Judicial Loan is facing challenges because of the dominance of functional experts in the organization. Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Global Business industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Judicial Loan can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Judicial Loan can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Judicial Loan to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Judicial Loan can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Judicial Loan in the consumer business. Now Judicial Loan can target international markets with far fewer capital restrictions requirements than the existing system.

Better consumer reach

– The expansion of the 5G network will help Judicial Loan to increase its market reach. Judicial Loan will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Learning at scale

– Online learning technologies has now opened space for Judicial Loan to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Judicial Loan to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Judicial Loan to hire the very best people irrespective of their geographical location.

Developing new processes and practices

– Judicial Loan can develop new processes and procedures in Global Business industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Judicial Loan can use these opportunities to build new business models that can help the communities that Judicial Loan operates in. Secondly it can use opportunities from government spending in Global Business sector.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Judicial Loan in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Global Business segment, and it will provide faster access to the consumers.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Global Business industry, but it has also influenced the consumer preferences. Judicial Loan can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.




Threats Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue are -

Shortening product life cycle

– it is one of the major threat that Judicial Loan is facing in Global Business sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Easy access to finance

– Easy access to finance in Global Business field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Judicial Loan can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Increasing wage structure of Judicial Loan

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Judicial Loan.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue, Judicial Loan may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Global Business .

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Judicial Loan.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Judicial Loan needs to understand the core reasons impacting the Global Business industry. This will help it in building a better workplace.

High dependence on third party suppliers

– Judicial Loan high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Judicial Loan in the Global Business sector and impact the bottomline of the organization.

Stagnating economy with rate increase

– Judicial Loan can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Judicial Loan can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue .

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

Regulatory challenges

– Judicial Loan needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Global Business industry regulations.




Weighted SWOT Analysis of Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Aiding or Abetting? The World Bank and the 1997 Judicial Reform Project: Epilogue is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Judicial Loan needs to make to build a sustainable competitive advantage.



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