Implementing Global Corporate Citizenship: An Integrated Business Framework SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
Global Business
Strategy / MBA Resources
Case Study SWOT Analysis Solution
Case Study Description of Implementing Global Corporate Citizenship: An Integrated Business Framework
Recent economic, social-political, and natural disasters have all served to highlight the fragility of the global marketplace. As such, it is no longer questioned as to whether or not companies should be good corporate citizens; that is a given. Rather, concern in the 21st century centers on how businesses can become better global corporate citizens. Unfortunately, without clear guidance regarding how this may be accomplished, global corporate citizenship will remain a fringe activity and not become a critical component of an organization's core business strategy. The integrated framework presented herein identifies key elements and tips for implementing a business-based approach to global corporate citizenship.
Authors :: Victoria L. Crittenden, William F. Crittenden, Christopher C Pinney, Leyland Pitt
Swot Analysis of "Implementing Global Corporate Citizenship: An Integrated Business Framework" written by Victoria L. Crittenden, William F. Crittenden, Christopher C Pinney, Leyland Pitt includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Citizenship Corporate facing as an external strategic factors. Some of the topics covered in Implementing Global Corporate Citizenship: An Integrated Business Framework case study are - Strategic Management Strategies, Strategy and Global Business.
Some of the macro environment factors that can be used to understand the Implementing Global Corporate Citizenship: An Integrated Business Framework casestudy better are - – increasing inequality as vast percentage of new income is going to the top 1%, challanges to central banks by blockchain based private currencies, supply chains are disrupted by pandemic , increasing household debt because of falling income levels, cloud computing is disrupting traditional business models, increasing government debt because of Covid-19 spendings, there is increasing trade war between United States & China,
increasing energy prices, increasing transportation and logistics costs, etc
Introduction to SWOT Analysis of Implementing Global Corporate Citizenship: An Integrated Business Framework
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Implementing Global Corporate Citizenship: An Integrated Business Framework case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Citizenship Corporate, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Citizenship Corporate operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Implementing Global Corporate Citizenship: An Integrated Business Framework can be done for the following purposes –
1. Strategic planning using facts provided in Implementing Global Corporate Citizenship: An Integrated Business Framework case study
2. Improving business portfolio management of Citizenship Corporate
3. Assessing feasibility of the new initiative in Global Business field.
4. Making a Global Business topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Citizenship Corporate
Strengths Implementing Global Corporate Citizenship: An Integrated Business Framework | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Citizenship Corporate in Implementing Global Corporate Citizenship: An Integrated Business Framework Harvard Business Review case study are -
Effective Research and Development (R&D)
– Citizenship Corporate has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Implementing Global Corporate Citizenship: An Integrated Business Framework - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.
Strong track record of project management
– Citizenship Corporate is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.
Learning organization
- Citizenship Corporate is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Citizenship Corporate is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Implementing Global Corporate Citizenship: An Integrated Business Framework Harvard Business Review case study emphasize – knowledge, initiative, and innovation.
Diverse revenue streams
– Citizenship Corporate is present in almost all the verticals within the industry. This has provided firm in Implementing Global Corporate Citizenship: An Integrated Business Framework case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.
Ability to recruit top talent
– Citizenship Corporate is one of the leading recruiters in the industry. Managers in the Implementing Global Corporate Citizenship: An Integrated Business Framework are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.
High brand equity
– Citizenship Corporate has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Citizenship Corporate to keep acquiring new customers and building profitable relationship with both the new and loyal customers.
Sustainable margins compare to other players in Global Business industry
– Implementing Global Corporate Citizenship: An Integrated Business Framework firm has clearly differentiated products in the market place. This has enabled Citizenship Corporate to fetch slight price premium compare to the competitors in the Global Business industry. The sustainable margins have also helped Citizenship Corporate to invest into research and development (R&D) and innovation.
Low bargaining power of suppliers
– Suppliers of Citizenship Corporate in the sector have low bargaining power. Implementing Global Corporate Citizenship: An Integrated Business Framework has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Citizenship Corporate to manage not only supply disruptions but also source products at highly competitive prices.
Ability to lead change in Global Business field
– Citizenship Corporate is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Citizenship Corporate in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
Operational resilience
– The operational resilience strategy in the Implementing Global Corporate Citizenship: An Integrated Business Framework Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.
Successful track record of launching new products
– Citizenship Corporate has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Citizenship Corporate has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.
Highly skilled collaborators
– Citizenship Corporate has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Implementing Global Corporate Citizenship: An Integrated Business Framework HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.
Weaknesses Implementing Global Corporate Citizenship: An Integrated Business Framework | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Implementing Global Corporate Citizenship: An Integrated Business Framework are -
No frontier risks strategy
– After analyzing the HBR case study Implementing Global Corporate Citizenship: An Integrated Business Framework, it seems that company is thinking about the frontier risks that can impact Global Business strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.
Slow decision making process
– As mentioned earlier in the report, Citizenship Corporate has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Citizenship Corporate even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.
High operating costs
– Compare to the competitors, firm in the HBR case study Implementing Global Corporate Citizenship: An Integrated Business Framework has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Citizenship Corporate 's lucrative customers.
Workers concerns about automation
– As automation is fast increasing in the segment, Citizenship Corporate needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.
Interest costs
– Compare to the competition, Citizenship Corporate has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.
Slow to strategic competitive environment developments
– As Implementing Global Corporate Citizenship: An Integrated Business Framework HBR case study mentions - Citizenship Corporate takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.
Increasing silos among functional specialists
– The organizational structure of Citizenship Corporate is dominated by functional specialists. It is not different from other players in the Global Business segment. Citizenship Corporate needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Citizenship Corporate to focus more on services rather than just following the product oriented approach.
Ability to respond to the competition
– As the decision making is very deliberative, highlighted in the case study Implementing Global Corporate Citizenship: An Integrated Business Framework, in the dynamic environment Citizenship Corporate has struggled to respond to the nimble upstart competition. Citizenship Corporate has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.
High dependence on existing supply chain
– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Citizenship Corporate supply chain. Even after few cautionary changes mentioned in the HBR case study - Implementing Global Corporate Citizenship: An Integrated Business Framework, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Citizenship Corporate vulnerable to further global disruptions in South East Asia.
Lack of clear differentiation of Citizenship Corporate products
– To increase the profitability and margins on the products, Citizenship Corporate needs to provide more differentiated products than what it is currently offering in the marketplace.
High dependence on star products
– The top 2 products and services of the firm as mentioned in the Implementing Global Corporate Citizenship: An Integrated Business Framework HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Citizenship Corporate has relatively successful track record of launching new products.
Opportunities Implementing Global Corporate Citizenship: An Integrated Business Framework | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Implementing Global Corporate Citizenship: An Integrated Business Framework are -
Building a culture of innovation
– managers at Citizenship Corporate can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Global Business segment.
Remote work and new talent hiring opportunities
– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Citizenship Corporate to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Citizenship Corporate to hire the very best people irrespective of their geographical location.
Manufacturing automation
– Citizenship Corporate can use the latest technology developments to improve its manufacturing and designing process in Global Business segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.
Reconfiguring business model
– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Citizenship Corporate to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.
Identify volunteer opportunities
– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Citizenship Corporate can explore opportunities that can attract volunteers and are consistent with its mission and vision.
Using analytics as competitive advantage
– Citizenship Corporate has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Implementing Global Corporate Citizenship: An Integrated Business Framework - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Citizenship Corporate to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.
Buying journey improvements
– Citizenship Corporate can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Implementing Global Corporate Citizenship: An Integrated Business Framework suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.
Use of Bitcoin and other crypto currencies for transactions
– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Citizenship Corporate in the consumer business. Now Citizenship Corporate can target international markets with far fewer capital restrictions requirements than the existing system.
Lowering marketing communication costs
– 5G expansion will open new opportunities for Citizenship Corporate in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Global Business segment, and it will provide faster access to the consumers.
Harnessing reconfiguration of the global supply chains
– As the trade war between US and China heats up in the coming years, Citizenship Corporate can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Implementing Global Corporate Citizenship: An Integrated Business Framework, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.
Reforming the budgeting process
- By establishing new metrics that will be used to evaluate both existing and potential projects Citizenship Corporate can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.
Changes in consumer behavior post Covid-19
– Consumer behavior has changed in the Global Business industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Citizenship Corporate can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Citizenship Corporate can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.
Increase in government spending
– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Citizenship Corporate can use these opportunities to build new business models that can help the communities that Citizenship Corporate operates in. Secondly it can use opportunities from government spending in Global Business sector.
Threats Implementing Global Corporate Citizenship: An Integrated Business Framework External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Implementing Global Corporate Citizenship: An Integrated Business Framework are -
Trade war between China and United States
– The trade war between two of the biggest economies can hugely impact the opportunities for Citizenship Corporate in the Global Business industry. The Global Business industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Implementing Global Corporate Citizenship: An Integrated Business Framework, Citizenship Corporate may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Global Business .
High dependence on third party suppliers
– Citizenship Corporate high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.
Environmental challenges
– Citizenship Corporate needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Citizenship Corporate can take advantage of this fund but it will also bring new competitors in the Global Business industry.
Increasing wage structure of Citizenship Corporate
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Citizenship Corporate.
Technology acceleration in Forth Industrial Revolution
– Citizenship Corporate has witnessed rapid integration of technology during Covid-19 in the Global Business industry. As one of the leading players in the industry, Citizenship Corporate needs to keep up with the evolution of technology in the Global Business sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Citizenship Corporate can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Implementing Global Corporate Citizenship: An Integrated Business Framework .
Instability in the European markets
– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Citizenship Corporate will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.
Shortening product life cycle
– it is one of the major threat that Citizenship Corporate is facing in Global Business sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
Capital market disruption
– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Citizenship Corporate.
Consumer confidence and its impact on Citizenship Corporate demand
– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Citizenship Corporate in the Global Business sector and impact the bottomline of the organization.
Easy access to finance
– Easy access to finance in Global Business field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Citizenship Corporate can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.
Weighted SWOT Analysis of Implementing Global Corporate Citizenship: An Integrated Business Framework Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Implementing Global Corporate Citizenship: An Integrated Business Framework needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Implementing Global Corporate Citizenship: An Integrated Business Framework is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Implementing Global Corporate Citizenship: An Integrated Business Framework is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Implementing Global Corporate Citizenship: An Integrated Business Framework is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Citizenship Corporate needs to make to build a sustainable competitive advantage.