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MINTing Innovation at NewYork-Presbyterian (A) SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of MINTing Innovation at NewYork-Presbyterian (A)


Several top surgeons at NewYork-Presbyterian hospital (NYP) are receiving financial and administrative support to advance their surgical device inventions through the earliest stages of commercialization.

Authors :: Richard G. Hamermesh, David Kiron

Topics :: Innovation & Entrepreneurship

Tags :: Financial management, Innovation, Intellectual property, Marketing, Technology, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "MINTing Innovation at NewYork-Presbyterian (A)" written by Richard G. Hamermesh, David Kiron includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Newyork Presbyterian facing as an external strategic factors. Some of the topics covered in MINTing Innovation at NewYork-Presbyterian (A) case study are - Strategic Management Strategies, Financial management, Innovation, Intellectual property, Marketing, Technology and Innovation & Entrepreneurship.


Some of the macro environment factors that can be used to understand the MINTing Innovation at NewYork-Presbyterian (A) casestudy better are - – digital marketing is dominated by two big players Facebook and Google, central banks are concerned over increasing inflation, increasing energy prices, increasing transportation and logistics costs, talent flight as more people leaving formal jobs, there is increasing trade war between United States & China, competitive advantages are harder to sustain because of technology dispersion, wage bills are increasing, banking and financial system is disrupted by Bitcoin and other crypto currencies, etc



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Introduction to SWOT Analysis of MINTing Innovation at NewYork-Presbyterian (A)


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in MINTing Innovation at NewYork-Presbyterian (A) case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Newyork Presbyterian, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Newyork Presbyterian operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of MINTing Innovation at NewYork-Presbyterian (A) can be done for the following purposes –
1. Strategic planning using facts provided in MINTing Innovation at NewYork-Presbyterian (A) case study
2. Improving business portfolio management of Newyork Presbyterian
3. Assessing feasibility of the new initiative in Innovation & Entrepreneurship field.
4. Making a Innovation & Entrepreneurship topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Newyork Presbyterian




Strengths MINTing Innovation at NewYork-Presbyterian (A) | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Newyork Presbyterian in MINTing Innovation at NewYork-Presbyterian (A) Harvard Business Review case study are -

Ability to recruit top talent

– Newyork Presbyterian is one of the leading recruiters in the industry. Managers in the MINTing Innovation at NewYork-Presbyterian (A) are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Effective Research and Development (R&D)

– Newyork Presbyterian has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study MINTing Innovation at NewYork-Presbyterian (A) - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Analytics focus

– Newyork Presbyterian is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Richard G. Hamermesh, David Kiron can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Digital Transformation in Innovation & Entrepreneurship segment

- digital transformation varies from industry to industry. For Newyork Presbyterian digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Newyork Presbyterian has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Innovation driven organization

– Newyork Presbyterian is one of the most innovative firm in sector. Manager in MINTing Innovation at NewYork-Presbyterian (A) Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

High brand equity

– Newyork Presbyterian has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Newyork Presbyterian to keep acquiring new customers and building profitable relationship with both the new and loyal customers.

Cross disciplinary teams

– Horizontal connected teams at the Newyork Presbyterian are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Learning organization

- Newyork Presbyterian is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Newyork Presbyterian is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in MINTing Innovation at NewYork-Presbyterian (A) Harvard Business Review case study emphasize – knowledge, initiative, and innovation.

Ability to lead change in Innovation & Entrepreneurship field

– Newyork Presbyterian is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Newyork Presbyterian in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Organizational Resilience of Newyork Presbyterian

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Newyork Presbyterian does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Strong track record of project management

– Newyork Presbyterian is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Low bargaining power of suppliers

– Suppliers of Newyork Presbyterian in the sector have low bargaining power. MINTing Innovation at NewYork-Presbyterian (A) has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Newyork Presbyterian to manage not only supply disruptions but also source products at highly competitive prices.






Weaknesses MINTing Innovation at NewYork-Presbyterian (A) | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of MINTing Innovation at NewYork-Presbyterian (A) are -

High dependence on star products

– The top 2 products and services of the firm as mentioned in the MINTing Innovation at NewYork-Presbyterian (A) HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Newyork Presbyterian has relatively successful track record of launching new products.

Increasing silos among functional specialists

– The organizational structure of Newyork Presbyterian is dominated by functional specialists. It is not different from other players in the Innovation & Entrepreneurship segment. Newyork Presbyterian needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Newyork Presbyterian to focus more on services rather than just following the product oriented approach.

Slow decision making process

– As mentioned earlier in the report, Newyork Presbyterian has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Newyork Presbyterian even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.

High bargaining power of channel partners

– Because of the regulatory requirements, Richard G. Hamermesh, David Kiron suggests that, Newyork Presbyterian is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.

Aligning sales with marketing

– It come across in the case study MINTing Innovation at NewYork-Presbyterian (A) that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case MINTing Innovation at NewYork-Presbyterian (A) can leverage the sales team experience to cultivate customer relationships as Newyork Presbyterian is planning to shift buying processes online.

High cash cycle compare to competitors

Newyork Presbyterian has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

Interest costs

– Compare to the competition, Newyork Presbyterian has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.

Products dominated business model

– Even though Newyork Presbyterian has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - MINTing Innovation at NewYork-Presbyterian (A) should strive to include more intangible value offerings along with its core products and services.

Employees’ incomplete understanding of strategy

– From the instances in the HBR case study MINTing Innovation at NewYork-Presbyterian (A), it seems that the employees of Newyork Presbyterian don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study MINTing Innovation at NewYork-Presbyterian (A), is just above the industry average. Newyork Presbyterian needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

Lack of clear differentiation of Newyork Presbyterian products

– To increase the profitability and margins on the products, Newyork Presbyterian needs to provide more differentiated products than what it is currently offering in the marketplace.




Opportunities MINTing Innovation at NewYork-Presbyterian (A) | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study MINTing Innovation at NewYork-Presbyterian (A) are -

Building a culture of innovation

– managers at Newyork Presbyterian can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Innovation & Entrepreneurship segment.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Newyork Presbyterian in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Innovation & Entrepreneurship segment, and it will provide faster access to the consumers.

Redefining models of collaboration and team work

– As explained in the weaknesses section, Newyork Presbyterian is facing challenges because of the dominance of functional experts in the organization. MINTing Innovation at NewYork-Presbyterian (A) case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Newyork Presbyterian can explore opportunities that can attract volunteers and are consistent with its mission and vision.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Newyork Presbyterian to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Newyork Presbyterian to hire the very best people irrespective of their geographical location.

Leveraging digital technologies

– Newyork Presbyterian can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Learning at scale

– Online learning technologies has now opened space for Newyork Presbyterian to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Low interest rates

– Even though inflation is raising its head in most developed economies, Newyork Presbyterian can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Innovation & Entrepreneurship industry, but it has also influenced the consumer preferences. Newyork Presbyterian can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Developing new processes and practices

– Newyork Presbyterian can develop new processes and procedures in Innovation & Entrepreneurship industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Newyork Presbyterian can use these opportunities to build new business models that can help the communities that Newyork Presbyterian operates in. Secondly it can use opportunities from government spending in Innovation & Entrepreneurship sector.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Innovation & Entrepreneurship industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Newyork Presbyterian can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Newyork Presbyterian can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Newyork Presbyterian can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.




Threats MINTing Innovation at NewYork-Presbyterian (A) External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study MINTing Innovation at NewYork-Presbyterian (A) are -

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Newyork Presbyterian.

Technology acceleration in Forth Industrial Revolution

– Newyork Presbyterian has witnessed rapid integration of technology during Covid-19 in the Innovation & Entrepreneurship industry. As one of the leading players in the industry, Newyork Presbyterian needs to keep up with the evolution of technology in the Innovation & Entrepreneurship sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Newyork Presbyterian can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study MINTing Innovation at NewYork-Presbyterian (A) .

Easy access to finance

– Easy access to finance in Innovation & Entrepreneurship field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Newyork Presbyterian can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

High dependence on third party suppliers

– Newyork Presbyterian high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Increasing wage structure of Newyork Presbyterian

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Newyork Presbyterian.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Newyork Presbyterian with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study MINTing Innovation at NewYork-Presbyterian (A), Newyork Presbyterian may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Innovation & Entrepreneurship .

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Newyork Presbyterian in the Innovation & Entrepreneurship industry. The Innovation & Entrepreneurship industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Newyork Presbyterian will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Newyork Presbyterian in the Innovation & Entrepreneurship sector and impact the bottomline of the organization.

Stagnating economy with rate increase

– Newyork Presbyterian can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.




Weighted SWOT Analysis of MINTing Innovation at NewYork-Presbyterian (A) Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study MINTing Innovation at NewYork-Presbyterian (A) needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study MINTing Innovation at NewYork-Presbyterian (A) is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study MINTing Innovation at NewYork-Presbyterian (A) is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of MINTing Innovation at NewYork-Presbyterian (A) is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Newyork Presbyterian needs to make to build a sustainable competitive advantage.



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