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The Trois Fois: Louise Duchamp v. 1.25 SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of The Trois Fois: Louise Duchamp v. 1.25


This is a two-party negotiation over the sale of a restaurant. On the surface, it appears distributive with a very small zone of agreement. However, there are several ways to create value by transforming the relationship. For instance, the Seller can also become a Customer. The Seller can become a Supplier. And they can arrange to share resources. Each of these reframings of the relationship resutl in the creation of mutual value and a wider zone of agreement. Note, both sides are able to differentially value the deal in dollars. This case must be used in conjunction with "The Trois Fois: Matt Jungen" UV4008.

Authors :: Dana Clyman, Marissa Raflo

Topics :: Communication

Tags :: Growth strategy, Negotiations, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "The Trois Fois: Louise Duchamp v. 1.25" written by Dana Clyman, Marissa Raflo includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Fois Trois facing as an external strategic factors. Some of the topics covered in The Trois Fois: Louise Duchamp v. 1.25 case study are - Strategic Management Strategies, Growth strategy, Negotiations and Communication.


Some of the macro environment factors that can be used to understand the The Trois Fois: Louise Duchamp v. 1.25 casestudy better are - – increasing transportation and logistics costs, technology disruption, cloud computing is disrupting traditional business models, supply chains are disrupted by pandemic , competitive advantages are harder to sustain because of technology dispersion, increasing government debt because of Covid-19 spendings, talent flight as more people leaving formal jobs, customer relationship management is fast transforming because of increasing concerns over data privacy, challanges to central banks by blockchain based private currencies, etc



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Introduction to SWOT Analysis of The Trois Fois: Louise Duchamp v. 1.25


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in The Trois Fois: Louise Duchamp v. 1.25 case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Fois Trois, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Fois Trois operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of The Trois Fois: Louise Duchamp v. 1.25 can be done for the following purposes –
1. Strategic planning using facts provided in The Trois Fois: Louise Duchamp v. 1.25 case study
2. Improving business portfolio management of Fois Trois
3. Assessing feasibility of the new initiative in Communication field.
4. Making a Communication topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Fois Trois




Strengths The Trois Fois: Louise Duchamp v. 1.25 | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Fois Trois in The Trois Fois: Louise Duchamp v. 1.25 Harvard Business Review case study are -

Organizational Resilience of Fois Trois

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Fois Trois does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Cross disciplinary teams

– Horizontal connected teams at the Fois Trois are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

High switching costs

– The high switching costs that Fois Trois has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.

Analytics focus

– Fois Trois is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Dana Clyman, Marissa Raflo can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

High brand equity

– Fois Trois has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Fois Trois to keep acquiring new customers and building profitable relationship with both the new and loyal customers.

Highly skilled collaborators

– Fois Trois has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in The Trois Fois: Louise Duchamp v. 1.25 HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Operational resilience

– The operational resilience strategy in the The Trois Fois: Louise Duchamp v. 1.25 Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.

Low bargaining power of suppliers

– Suppliers of Fois Trois in the sector have low bargaining power. The Trois Fois: Louise Duchamp v. 1.25 has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Fois Trois to manage not only supply disruptions but also source products at highly competitive prices.

Superior customer experience

– The customer experience strategy of Fois Trois in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Successful track record of launching new products

– Fois Trois has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Fois Trois has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Training and development

– Fois Trois has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in The Trois Fois: Louise Duchamp v. 1.25 Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Diverse revenue streams

– Fois Trois is present in almost all the verticals within the industry. This has provided firm in The Trois Fois: Louise Duchamp v. 1.25 case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.






Weaknesses The Trois Fois: Louise Duchamp v. 1.25 | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of The Trois Fois: Louise Duchamp v. 1.25 are -

Slow decision making process

– As mentioned earlier in the report, Fois Trois has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Fois Trois even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.

Aligning sales with marketing

– It come across in the case study The Trois Fois: Louise Duchamp v. 1.25 that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case The Trois Fois: Louise Duchamp v. 1.25 can leverage the sales team experience to cultivate customer relationships as Fois Trois is planning to shift buying processes online.

Products dominated business model

– Even though Fois Trois has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - The Trois Fois: Louise Duchamp v. 1.25 should strive to include more intangible value offerings along with its core products and services.

High bargaining power of channel partners

– Because of the regulatory requirements, Dana Clyman, Marissa Raflo suggests that, Fois Trois is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.

Employees’ incomplete understanding of strategy

– From the instances in the HBR case study The Trois Fois: Louise Duchamp v. 1.25, it seems that the employees of Fois Trois don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

High operating costs

– Compare to the competitors, firm in the HBR case study The Trois Fois: Louise Duchamp v. 1.25 has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Fois Trois 's lucrative customers.

Interest costs

– Compare to the competition, Fois Trois has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.

Ability to respond to the competition

– As the decision making is very deliberative, highlighted in the case study The Trois Fois: Louise Duchamp v. 1.25, in the dynamic environment Fois Trois has struggled to respond to the nimble upstart competition. Fois Trois has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

Lack of clear differentiation of Fois Trois products

– To increase the profitability and margins on the products, Fois Trois needs to provide more differentiated products than what it is currently offering in the marketplace.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Fois Trois supply chain. Even after few cautionary changes mentioned in the HBR case study - The Trois Fois: Louise Duchamp v. 1.25, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Fois Trois vulnerable to further global disruptions in South East Asia.

Low market penetration in new markets

– Outside its home market of Fois Trois, firm in the HBR case study The Trois Fois: Louise Duchamp v. 1.25 needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.




Opportunities The Trois Fois: Louise Duchamp v. 1.25 | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study The Trois Fois: Louise Duchamp v. 1.25 are -

Leveraging digital technologies

– Fois Trois can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Using analytics as competitive advantage

– Fois Trois has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study The Trois Fois: Louise Duchamp v. 1.25 - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Fois Trois to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Fois Trois in the consumer business. Now Fois Trois can target international markets with far fewer capital restrictions requirements than the existing system.

Redefining models of collaboration and team work

– As explained in the weaknesses section, Fois Trois is facing challenges because of the dominance of functional experts in the organization. The Trois Fois: Louise Duchamp v. 1.25 case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Fois Trois can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, The Trois Fois: Louise Duchamp v. 1.25, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Fois Trois to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Fois Trois to hire the very best people irrespective of their geographical location.

Low interest rates

– Even though inflation is raising its head in most developed economies, Fois Trois can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Loyalty marketing

– Fois Trois has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Fois Trois can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Fois Trois can explore opportunities that can attract volunteers and are consistent with its mission and vision.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Fois Trois can use these opportunities to build new business models that can help the communities that Fois Trois operates in. Secondly it can use opportunities from government spending in Communication sector.

Creating value in data economy

– The success of analytics program of Fois Trois has opened avenues for new revenue streams for the organization in the industry. This can help Fois Trois to build a more holistic ecosystem as suggested in the The Trois Fois: Louise Duchamp v. 1.25 case study. Fois Trois can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Building a culture of innovation

– managers at Fois Trois can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Communication segment.




Threats The Trois Fois: Louise Duchamp v. 1.25 External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study The Trois Fois: Louise Duchamp v. 1.25 are -

Regulatory challenges

– Fois Trois needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Communication industry regulations.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Fois Trois in the Communication sector and impact the bottomline of the organization.

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Fois Trois in the Communication industry. The Communication industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

Easy access to finance

– Easy access to finance in Communication field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Fois Trois can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Fois Trois.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

High dependence on third party suppliers

– Fois Trois high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Fois Trois needs to understand the core reasons impacting the Communication industry. This will help it in building a better workplace.

Increasing wage structure of Fois Trois

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Fois Trois.

Consumer confidence and its impact on Fois Trois demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Fois Trois business can come under increasing regulations regarding data privacy, data security, etc.

Stagnating economy with rate increase

– Fois Trois can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.

Environmental challenges

– Fois Trois needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Fois Trois can take advantage of this fund but it will also bring new competitors in the Communication industry.




Weighted SWOT Analysis of The Trois Fois: Louise Duchamp v. 1.25 Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study The Trois Fois: Louise Duchamp v. 1.25 needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study The Trois Fois: Louise Duchamp v. 1.25 is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study The Trois Fois: Louise Duchamp v. 1.25 is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of The Trois Fois: Louise Duchamp v. 1.25 is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Fois Trois needs to make to build a sustainable competitive advantage.



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