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The Trois Fois: Louise Duchamp v. 1.25 SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of The Trois Fois: Louise Duchamp v. 1.25


This is a two-party negotiation over the sale of a restaurant. On the surface, it appears distributive with a very small zone of agreement. However, there are several ways to create value by transforming the relationship. For instance, the Seller can also become a Customer. The Seller can become a Supplier. And they can arrange to share resources. Each of these reframings of the relationship resutl in the creation of mutual value and a wider zone of agreement. Note, both sides are able to differentially value the deal in dollars. This case must be used in conjunction with "The Trois Fois: Matt Jungen" UV4008.

Authors :: Dana Clyman, Marissa Raflo

Topics :: Communication

Tags :: Growth strategy, Negotiations, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "The Trois Fois: Louise Duchamp v. 1.25" written by Dana Clyman, Marissa Raflo includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Fois Trois facing as an external strategic factors. Some of the topics covered in The Trois Fois: Louise Duchamp v. 1.25 case study are - Strategic Management Strategies, Growth strategy, Negotiations and Communication.


Some of the macro environment factors that can be used to understand the The Trois Fois: Louise Duchamp v. 1.25 casestudy better are - – there is backlash against globalization, increasing household debt because of falling income levels, increasing energy prices, geopolitical disruptions, increasing transportation and logistics costs, technology disruption, digital marketing is dominated by two big players Facebook and Google, customer relationship management is fast transforming because of increasing concerns over data privacy, challanges to central banks by blockchain based private currencies, etc



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Introduction to SWOT Analysis of The Trois Fois: Louise Duchamp v. 1.25


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in The Trois Fois: Louise Duchamp v. 1.25 case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Fois Trois, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Fois Trois operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of The Trois Fois: Louise Duchamp v. 1.25 can be done for the following purposes –
1. Strategic planning using facts provided in The Trois Fois: Louise Duchamp v. 1.25 case study
2. Improving business portfolio management of Fois Trois
3. Assessing feasibility of the new initiative in Communication field.
4. Making a Communication topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Fois Trois




Strengths The Trois Fois: Louise Duchamp v. 1.25 | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Fois Trois in The Trois Fois: Louise Duchamp v. 1.25 Harvard Business Review case study are -

Effective Research and Development (R&D)

– Fois Trois has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study The Trois Fois: Louise Duchamp v. 1.25 - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

High brand equity

– Fois Trois has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Fois Trois to keep acquiring new customers and building profitable relationship with both the new and loyal customers.

Successful track record of launching new products

– Fois Trois has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Fois Trois has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Analytics focus

– Fois Trois is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Dana Clyman, Marissa Raflo can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

High switching costs

– The high switching costs that Fois Trois has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.

Organizational Resilience of Fois Trois

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Fois Trois does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Operational resilience

– The operational resilience strategy in the The Trois Fois: Louise Duchamp v. 1.25 Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.

Ability to recruit top talent

– Fois Trois is one of the leading recruiters in the industry. Managers in the The Trois Fois: Louise Duchamp v. 1.25 are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Diverse revenue streams

– Fois Trois is present in almost all the verticals within the industry. This has provided firm in The Trois Fois: Louise Duchamp v. 1.25 case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Cross disciplinary teams

– Horizontal connected teams at the Fois Trois are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Highly skilled collaborators

– Fois Trois has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in The Trois Fois: Louise Duchamp v. 1.25 HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Superior customer experience

– The customer experience strategy of Fois Trois in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.






Weaknesses The Trois Fois: Louise Duchamp v. 1.25 | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of The Trois Fois: Louise Duchamp v. 1.25 are -

Products dominated business model

– Even though Fois Trois has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - The Trois Fois: Louise Duchamp v. 1.25 should strive to include more intangible value offerings along with its core products and services.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Fois Trois supply chain. Even after few cautionary changes mentioned in the HBR case study - The Trois Fois: Louise Duchamp v. 1.25, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Fois Trois vulnerable to further global disruptions in South East Asia.

Increasing silos among functional specialists

– The organizational structure of Fois Trois is dominated by functional specialists. It is not different from other players in the Communication segment. Fois Trois needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Fois Trois to focus more on services rather than just following the product oriented approach.

Low market penetration in new markets

– Outside its home market of Fois Trois, firm in the HBR case study The Trois Fois: Louise Duchamp v. 1.25 needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.

Employees’ incomplete understanding of strategy

– From the instances in the HBR case study The Trois Fois: Louise Duchamp v. 1.25, it seems that the employees of Fois Trois don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

High operating costs

– Compare to the competitors, firm in the HBR case study The Trois Fois: Louise Duchamp v. 1.25 has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Fois Trois 's lucrative customers.

High cash cycle compare to competitors

Fois Trois has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

High bargaining power of channel partners

– Because of the regulatory requirements, Dana Clyman, Marissa Raflo suggests that, Fois Trois is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study The Trois Fois: Louise Duchamp v. 1.25, is just above the industry average. Fois Trois needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

High dependence on star products

– The top 2 products and services of the firm as mentioned in the The Trois Fois: Louise Duchamp v. 1.25 HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Fois Trois has relatively successful track record of launching new products.

Lack of clear differentiation of Fois Trois products

– To increase the profitability and margins on the products, Fois Trois needs to provide more differentiated products than what it is currently offering in the marketplace.




Opportunities The Trois Fois: Louise Duchamp v. 1.25 | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study The Trois Fois: Louise Duchamp v. 1.25 are -

Building a culture of innovation

– managers at Fois Trois can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Communication segment.

Low interest rates

– Even though inflation is raising its head in most developed economies, Fois Trois can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Fois Trois can use these opportunities to build new business models that can help the communities that Fois Trois operates in. Secondly it can use opportunities from government spending in Communication sector.

Learning at scale

– Online learning technologies has now opened space for Fois Trois to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Using analytics as competitive advantage

– Fois Trois has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study The Trois Fois: Louise Duchamp v. 1.25 - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Fois Trois to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Fois Trois in the consumer business. Now Fois Trois can target international markets with far fewer capital restrictions requirements than the existing system.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Fois Trois can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Developing new processes and practices

– Fois Trois can develop new processes and procedures in Communication industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Fois Trois in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Communication segment, and it will provide faster access to the consumers.

Loyalty marketing

– Fois Trois has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Fois Trois can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, The Trois Fois: Louise Duchamp v. 1.25, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Fois Trois to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Fois Trois to hire the very best people irrespective of their geographical location.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Fois Trois can explore opportunities that can attract volunteers and are consistent with its mission and vision.




Threats The Trois Fois: Louise Duchamp v. 1.25 External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study The Trois Fois: Louise Duchamp v. 1.25 are -

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Fois Trois will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Increasing wage structure of Fois Trois

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Fois Trois.

Regulatory challenges

– Fois Trois needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Communication industry regulations.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study The Trois Fois: Louise Duchamp v. 1.25, Fois Trois may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Communication .

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Fois Trois can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study The Trois Fois: Louise Duchamp v. 1.25 .

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Fois Trois with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Environmental challenges

– Fois Trois needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Fois Trois can take advantage of this fund but it will also bring new competitors in the Communication industry.

Easy access to finance

– Easy access to finance in Communication field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Fois Trois can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Consumer confidence and its impact on Fois Trois demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Fois Trois in the Communication sector and impact the bottomline of the organization.

High dependence on third party suppliers

– Fois Trois high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Fois Trois in the Communication industry. The Communication industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.




Weighted SWOT Analysis of The Trois Fois: Louise Duchamp v. 1.25 Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study The Trois Fois: Louise Duchamp v. 1.25 needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study The Trois Fois: Louise Duchamp v. 1.25 is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study The Trois Fois: Louise Duchamp v. 1.25 is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of The Trois Fois: Louise Duchamp v. 1.25 is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Fois Trois needs to make to build a sustainable competitive advantage.



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