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Tapping the innovative business potential of innovation contests SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Tapping the innovative business potential of innovation contests


Innovation contests are increasingly used by businesses to identify new ideas for better servicing their customers; yet, the degree to which the innovation contests provide new ideas has been disappointing. We describe the case of a large innovation contest via which we examined the role of three elements of the online discussion context to predict whether innovative ideas are generated during the contest. The three elements are: (1) the discussion thread's amount of variety (i.e., variation of participants' familiarity with the topic or organizational background), (2) the amount of collaborative versus argumentative posts that have been made in the discussion prior to a contributor's innovative post, and (3) whether the discussion includes previous posts from the participant prior to the innovative post. We found three ideal profiles for a person generating innovative ideas: (1) he or she posts after participants who have substantial variation in familiarity with the topic, (2) he/she posts on discussion threads in which participants focus their contributions on adding their own perspectives, not on arguing with others, and (3) he/she has not previously posted. These findings lead to specific implications for managing innovation contests.

Authors :: Albert Armisen, Ann Majchrzak

Topics :: Innovation & Entrepreneurship

Tags :: Operations management, Social platforms, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Tapping the innovative business potential of innovation contests" written by Albert Armisen, Ann Majchrzak includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Posts Contests facing as an external strategic factors. Some of the topics covered in Tapping the innovative business potential of innovation contests case study are - Strategic Management Strategies, Operations management, Social platforms and Innovation & Entrepreneurship.


Some of the macro environment factors that can be used to understand the Tapping the innovative business potential of innovation contests casestudy better are - – wage bills are increasing, central banks are concerned over increasing inflation, there is increasing trade war between United States & China, increasing inequality as vast percentage of new income is going to the top 1%, customer relationship management is fast transforming because of increasing concerns over data privacy, cloud computing is disrupting traditional business models, supply chains are disrupted by pandemic , increasing household debt because of falling income levels, geopolitical disruptions, etc



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Introduction to SWOT Analysis of Tapping the innovative business potential of innovation contests


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Tapping the innovative business potential of innovation contests case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Posts Contests, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Posts Contests operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Tapping the innovative business potential of innovation contests can be done for the following purposes –
1. Strategic planning using facts provided in Tapping the innovative business potential of innovation contests case study
2. Improving business portfolio management of Posts Contests
3. Assessing feasibility of the new initiative in Innovation & Entrepreneurship field.
4. Making a Innovation & Entrepreneurship topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Posts Contests




Strengths Tapping the innovative business potential of innovation contests | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Posts Contests in Tapping the innovative business potential of innovation contests Harvard Business Review case study are -

Organizational Resilience of Posts Contests

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Posts Contests does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Analytics focus

– Posts Contests is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Albert Armisen, Ann Majchrzak can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Operational resilience

– The operational resilience strategy in the Tapping the innovative business potential of innovation contests Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.

Highly skilled collaborators

– Posts Contests has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Tapping the innovative business potential of innovation contests HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Diverse revenue streams

– Posts Contests is present in almost all the verticals within the industry. This has provided firm in Tapping the innovative business potential of innovation contests case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Successful track record of launching new products

– Posts Contests has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Posts Contests has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Training and development

– Posts Contests has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Tapping the innovative business potential of innovation contests Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Digital Transformation in Innovation & Entrepreneurship segment

- digital transformation varies from industry to industry. For Posts Contests digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Posts Contests has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Ability to lead change in Innovation & Entrepreneurship field

– Posts Contests is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Posts Contests in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

High switching costs

– The high switching costs that Posts Contests has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.

Low bargaining power of suppliers

– Suppliers of Posts Contests in the sector have low bargaining power. Tapping the innovative business potential of innovation contests has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Posts Contests to manage not only supply disruptions but also source products at highly competitive prices.

Ability to recruit top talent

– Posts Contests is one of the leading recruiters in the industry. Managers in the Tapping the innovative business potential of innovation contests are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.






Weaknesses Tapping the innovative business potential of innovation contests | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Tapping the innovative business potential of innovation contests are -

Skills based hiring

– The stress on hiring functional specialists at Posts Contests has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.

Low market penetration in new markets

– Outside its home market of Posts Contests, firm in the HBR case study Tapping the innovative business potential of innovation contests needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.

High dependence on star products

– The top 2 products and services of the firm as mentioned in the Tapping the innovative business potential of innovation contests HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Posts Contests has relatively successful track record of launching new products.

High operating costs

– Compare to the competitors, firm in the HBR case study Tapping the innovative business potential of innovation contests has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Posts Contests 's lucrative customers.

Capital Spending Reduction

– Even during the low interest decade, Posts Contests has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

Need for greater diversity

– Posts Contests has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

High cash cycle compare to competitors

Posts Contests has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

No frontier risks strategy

– After analyzing the HBR case study Tapping the innovative business potential of innovation contests, it seems that company is thinking about the frontier risks that can impact Innovation & Entrepreneurship strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.

Lack of clear differentiation of Posts Contests products

– To increase the profitability and margins on the products, Posts Contests needs to provide more differentiated products than what it is currently offering in the marketplace.

Workers concerns about automation

– As automation is fast increasing in the segment, Posts Contests needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.

Increasing silos among functional specialists

– The organizational structure of Posts Contests is dominated by functional specialists. It is not different from other players in the Innovation & Entrepreneurship segment. Posts Contests needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Posts Contests to focus more on services rather than just following the product oriented approach.




Opportunities Tapping the innovative business potential of innovation contests | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Tapping the innovative business potential of innovation contests are -

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Posts Contests can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Tapping the innovative business potential of innovation contests, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Creating value in data economy

– The success of analytics program of Posts Contests has opened avenues for new revenue streams for the organization in the industry. This can help Posts Contests to build a more holistic ecosystem as suggested in the Tapping the innovative business potential of innovation contests case study. Posts Contests can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Posts Contests can explore opportunities that can attract volunteers and are consistent with its mission and vision.

Redefining models of collaboration and team work

– As explained in the weaknesses section, Posts Contests is facing challenges because of the dominance of functional experts in the organization. Tapping the innovative business potential of innovation contests case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Using analytics as competitive advantage

– Posts Contests has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Tapping the innovative business potential of innovation contests - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Posts Contests to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Buying journey improvements

– Posts Contests can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Tapping the innovative business potential of innovation contests suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Loyalty marketing

– Posts Contests has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Posts Contests in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Innovation & Entrepreneurship segment, and it will provide faster access to the consumers.

Learning at scale

– Online learning technologies has now opened space for Posts Contests to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Posts Contests to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Innovation & Entrepreneurship industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Posts Contests can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Posts Contests can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Posts Contests in the consumer business. Now Posts Contests can target international markets with far fewer capital restrictions requirements than the existing system.

Leveraging digital technologies

– Posts Contests can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.




Threats Tapping the innovative business potential of innovation contests External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Tapping the innovative business potential of innovation contests are -

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Posts Contests business can come under increasing regulations regarding data privacy, data security, etc.

Shortening product life cycle

– it is one of the major threat that Posts Contests is facing in Innovation & Entrepreneurship sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Posts Contests will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Posts Contests can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Tapping the innovative business potential of innovation contests .

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Posts Contests.

Regulatory challenges

– Posts Contests needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Innovation & Entrepreneurship industry regulations.

Easy access to finance

– Easy access to finance in Innovation & Entrepreneurship field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Posts Contests can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Posts Contests needs to understand the core reasons impacting the Innovation & Entrepreneurship industry. This will help it in building a better workplace.

Environmental challenges

– Posts Contests needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Posts Contests can take advantage of this fund but it will also bring new competitors in the Innovation & Entrepreneurship industry.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Posts Contests in the Innovation & Entrepreneurship sector and impact the bottomline of the organization.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Posts Contests with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.




Weighted SWOT Analysis of Tapping the innovative business potential of innovation contests Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Tapping the innovative business potential of innovation contests needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Tapping the innovative business potential of innovation contests is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Tapping the innovative business potential of innovation contests is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Tapping the innovative business potential of innovation contests is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Posts Contests needs to make to build a sustainable competitive advantage.



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