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Mission Impossible? Yummy77 Delivers Groceries within the Hour SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Mission Impossible? Yummy77 Delivers Groceries within the Hour


Yummy77 considers alternative operational models to reduce cost, improve speed, and increase appeal. Can one of these approaches succeed where others have failed?

Authors :: Benjamin Edelman

Topics :: Innovation & Entrepreneurship

Tags :: IT, Marketing, Operations management, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Mission Impossible? Yummy77 Delivers Groceries within the Hour" written by Benjamin Edelman includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Yummy77 Groceries facing as an external strategic factors. Some of the topics covered in Mission Impossible? Yummy77 Delivers Groceries within the Hour case study are - Strategic Management Strategies, IT, Marketing, Operations management and Innovation & Entrepreneurship.


Some of the macro environment factors that can be used to understand the Mission Impossible? Yummy77 Delivers Groceries within the Hour casestudy better are - – increasing energy prices, increasing household debt because of falling income levels, central banks are concerned over increasing inflation, there is backlash against globalization, talent flight as more people leaving formal jobs, digital marketing is dominated by two big players Facebook and Google, competitive advantages are harder to sustain because of technology dispersion, increasing transportation and logistics costs, technology disruption, etc



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Introduction to SWOT Analysis of Mission Impossible? Yummy77 Delivers Groceries within the Hour


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Mission Impossible? Yummy77 Delivers Groceries within the Hour case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Yummy77 Groceries, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Yummy77 Groceries operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Mission Impossible? Yummy77 Delivers Groceries within the Hour can be done for the following purposes –
1. Strategic planning using facts provided in Mission Impossible? Yummy77 Delivers Groceries within the Hour case study
2. Improving business portfolio management of Yummy77 Groceries
3. Assessing feasibility of the new initiative in Innovation & Entrepreneurship field.
4. Making a Innovation & Entrepreneurship topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Yummy77 Groceries




Strengths Mission Impossible? Yummy77 Delivers Groceries within the Hour | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Yummy77 Groceries in Mission Impossible? Yummy77 Delivers Groceries within the Hour Harvard Business Review case study are -

Cross disciplinary teams

– Horizontal connected teams at the Yummy77 Groceries are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Innovation driven organization

– Yummy77 Groceries is one of the most innovative firm in sector. Manager in Mission Impossible? Yummy77 Delivers Groceries within the Hour Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Successful track record of launching new products

– Yummy77 Groceries has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Yummy77 Groceries has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Diverse revenue streams

– Yummy77 Groceries is present in almost all the verticals within the industry. This has provided firm in Mission Impossible? Yummy77 Delivers Groceries within the Hour case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Ability to recruit top talent

– Yummy77 Groceries is one of the leading recruiters in the industry. Managers in the Mission Impossible? Yummy77 Delivers Groceries within the Hour are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Low bargaining power of suppliers

– Suppliers of Yummy77 Groceries in the sector have low bargaining power. Mission Impossible? Yummy77 Delivers Groceries within the Hour has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Yummy77 Groceries to manage not only supply disruptions but also source products at highly competitive prices.

Organizational Resilience of Yummy77 Groceries

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Yummy77 Groceries does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Superior customer experience

– The customer experience strategy of Yummy77 Groceries in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Highly skilled collaborators

– Yummy77 Groceries has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Mission Impossible? Yummy77 Delivers Groceries within the Hour HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Strong track record of project management

– Yummy77 Groceries is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Sustainable margins compare to other players in Innovation & Entrepreneurship industry

– Mission Impossible? Yummy77 Delivers Groceries within the Hour firm has clearly differentiated products in the market place. This has enabled Yummy77 Groceries to fetch slight price premium compare to the competitors in the Innovation & Entrepreneurship industry. The sustainable margins have also helped Yummy77 Groceries to invest into research and development (R&D) and innovation.

Operational resilience

– The operational resilience strategy in the Mission Impossible? Yummy77 Delivers Groceries within the Hour Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.






Weaknesses Mission Impossible? Yummy77 Delivers Groceries within the Hour | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Mission Impossible? Yummy77 Delivers Groceries within the Hour are -

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Yummy77 Groceries is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Mission Impossible? Yummy77 Delivers Groceries within the Hour can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.

Employees’ incomplete understanding of strategy

– From the instances in the HBR case study Mission Impossible? Yummy77 Delivers Groceries within the Hour, it seems that the employees of Yummy77 Groceries don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study Mission Impossible? Yummy77 Delivers Groceries within the Hour, is just above the industry average. Yummy77 Groceries needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

High operating costs

– Compare to the competitors, firm in the HBR case study Mission Impossible? Yummy77 Delivers Groceries within the Hour has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Yummy77 Groceries 's lucrative customers.

Slow to strategic competitive environment developments

– As Mission Impossible? Yummy77 Delivers Groceries within the Hour HBR case study mentions - Yummy77 Groceries takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

Lack of clear differentiation of Yummy77 Groceries products

– To increase the profitability and margins on the products, Yummy77 Groceries needs to provide more differentiated products than what it is currently offering in the marketplace.

Skills based hiring

– The stress on hiring functional specialists at Yummy77 Groceries has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.

High bargaining power of channel partners

– Because of the regulatory requirements, Benjamin Edelman suggests that, Yummy77 Groceries is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.

Workers concerns about automation

– As automation is fast increasing in the segment, Yummy77 Groceries needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.

Products dominated business model

– Even though Yummy77 Groceries has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Mission Impossible? Yummy77 Delivers Groceries within the Hour should strive to include more intangible value offerings along with its core products and services.

Capital Spending Reduction

– Even during the low interest decade, Yummy77 Groceries has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.




Opportunities Mission Impossible? Yummy77 Delivers Groceries within the Hour | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Mission Impossible? Yummy77 Delivers Groceries within the Hour are -

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Yummy77 Groceries can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Mission Impossible? Yummy77 Delivers Groceries within the Hour, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Yummy77 Groceries can explore opportunities that can attract volunteers and are consistent with its mission and vision.

Loyalty marketing

– Yummy77 Groceries has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Building a culture of innovation

– managers at Yummy77 Groceries can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Innovation & Entrepreneurship segment.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Yummy77 Groceries to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Yummy77 Groceries to hire the very best people irrespective of their geographical location.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Yummy77 Groceries in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Innovation & Entrepreneurship segment, and it will provide faster access to the consumers.

Redefining models of collaboration and team work

– As explained in the weaknesses section, Yummy77 Groceries is facing challenges because of the dominance of functional experts in the organization. Mission Impossible? Yummy77 Delivers Groceries within the Hour case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Innovation & Entrepreneurship industry, but it has also influenced the consumer preferences. Yummy77 Groceries can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Leveraging digital technologies

– Yummy77 Groceries can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Using analytics as competitive advantage

– Yummy77 Groceries has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Mission Impossible? Yummy77 Delivers Groceries within the Hour - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Yummy77 Groceries to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Yummy77 Groceries can use these opportunities to build new business models that can help the communities that Yummy77 Groceries operates in. Secondly it can use opportunities from government spending in Innovation & Entrepreneurship sector.

Learning at scale

– Online learning technologies has now opened space for Yummy77 Groceries to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Manufacturing automation

– Yummy77 Groceries can use the latest technology developments to improve its manufacturing and designing process in Innovation & Entrepreneurship segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.




Threats Mission Impossible? Yummy77 Delivers Groceries within the Hour External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Mission Impossible? Yummy77 Delivers Groceries within the Hour are -

Shortening product life cycle

– it is one of the major threat that Yummy77 Groceries is facing in Innovation & Entrepreneurship sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Yummy77 Groceries can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Mission Impossible? Yummy77 Delivers Groceries within the Hour .

Regulatory challenges

– Yummy77 Groceries needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Innovation & Entrepreneurship industry regulations.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Yummy77 Groceries business can come under increasing regulations regarding data privacy, data security, etc.

Technology acceleration in Forth Industrial Revolution

– Yummy77 Groceries has witnessed rapid integration of technology during Covid-19 in the Innovation & Entrepreneurship industry. As one of the leading players in the industry, Yummy77 Groceries needs to keep up with the evolution of technology in the Innovation & Entrepreneurship sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Mission Impossible? Yummy77 Delivers Groceries within the Hour, Yummy77 Groceries may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Innovation & Entrepreneurship .

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Yummy77 Groceries in the Innovation & Entrepreneurship industry. The Innovation & Entrepreneurship industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

Consumer confidence and its impact on Yummy77 Groceries demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

Environmental challenges

– Yummy77 Groceries needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Yummy77 Groceries can take advantage of this fund but it will also bring new competitors in the Innovation & Entrepreneurship industry.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Yummy77 Groceries.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Easy access to finance

– Easy access to finance in Innovation & Entrepreneurship field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Yummy77 Groceries can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.




Weighted SWOT Analysis of Mission Impossible? Yummy77 Delivers Groceries within the Hour Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Mission Impossible? Yummy77 Delivers Groceries within the Hour needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Mission Impossible? Yummy77 Delivers Groceries within the Hour is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Mission Impossible? Yummy77 Delivers Groceries within the Hour is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Mission Impossible? Yummy77 Delivers Groceries within the Hour is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Yummy77 Groceries needs to make to build a sustainable competitive advantage.



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