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Work is Good: Branding the Employ+Ability Mission, Spanish Version SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Work is Good: Branding the Employ+Ability Mission, Spanish Version


Employ+Ability, a small company employing developmentally disabled adults, finds itself competing with low-cost producers of its core products--therapeutic hot and cold packs. How might an innovative branding campaign, centered on the company's core value of "Work is Good" enable it to effectively compete with them?

Authors :: Lynda M. Applegate, Susan Saltrick, Monica Higgins

Topics :: Innovation & Entrepreneurship

Tags :: Manufacturing, Marketing, Social enterprise, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Work is Good: Branding the Employ+Ability Mission, Spanish Version" written by Lynda M. Applegate, Susan Saltrick, Monica Higgins includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Employ Branding facing as an external strategic factors. Some of the topics covered in Work is Good: Branding the Employ+Ability Mission, Spanish Version case study are - Strategic Management Strategies, Manufacturing, Marketing, Social enterprise and Innovation & Entrepreneurship.


Some of the macro environment factors that can be used to understand the Work is Good: Branding the Employ+Ability Mission, Spanish Version casestudy better are - – technology disruption, there is backlash against globalization, increasing household debt because of falling income levels, increasing commodity prices, talent flight as more people leaving formal jobs, increasing government debt because of Covid-19 spendings, supply chains are disrupted by pandemic , there is increasing trade war between United States & China, digital marketing is dominated by two big players Facebook and Google, etc



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Introduction to SWOT Analysis of Work is Good: Branding the Employ+Ability Mission, Spanish Version


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Work is Good: Branding the Employ+Ability Mission, Spanish Version case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Employ Branding, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Employ Branding operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Work is Good: Branding the Employ+Ability Mission, Spanish Version can be done for the following purposes –
1. Strategic planning using facts provided in Work is Good: Branding the Employ+Ability Mission, Spanish Version case study
2. Improving business portfolio management of Employ Branding
3. Assessing feasibility of the new initiative in Innovation & Entrepreneurship field.
4. Making a Innovation & Entrepreneurship topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Employ Branding




Strengths Work is Good: Branding the Employ+Ability Mission, Spanish Version | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Employ Branding in Work is Good: Branding the Employ+Ability Mission, Spanish Version Harvard Business Review case study are -

Successful track record of launching new products

– Employ Branding has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Employ Branding has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Superior customer experience

– The customer experience strategy of Employ Branding in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Diverse revenue streams

– Employ Branding is present in almost all the verticals within the industry. This has provided firm in Work is Good: Branding the Employ+Ability Mission, Spanish Version case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Training and development

– Employ Branding has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Work is Good: Branding the Employ+Ability Mission, Spanish Version Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Highly skilled collaborators

– Employ Branding has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Work is Good: Branding the Employ+Ability Mission, Spanish Version HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Digital Transformation in Innovation & Entrepreneurship segment

- digital transformation varies from industry to industry. For Employ Branding digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Employ Branding has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Innovation driven organization

– Employ Branding is one of the most innovative firm in sector. Manager in Work is Good: Branding the Employ+Ability Mission, Spanish Version Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Ability to recruit top talent

– Employ Branding is one of the leading recruiters in the industry. Managers in the Work is Good: Branding the Employ+Ability Mission, Spanish Version are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Cross disciplinary teams

– Horizontal connected teams at the Employ Branding are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Learning organization

- Employ Branding is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Employ Branding is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Work is Good: Branding the Employ+Ability Mission, Spanish Version Harvard Business Review case study emphasize – knowledge, initiative, and innovation.

Sustainable margins compare to other players in Innovation & Entrepreneurship industry

– Work is Good: Branding the Employ+Ability Mission, Spanish Version firm has clearly differentiated products in the market place. This has enabled Employ Branding to fetch slight price premium compare to the competitors in the Innovation & Entrepreneurship industry. The sustainable margins have also helped Employ Branding to invest into research and development (R&D) and innovation.

High brand equity

– Employ Branding has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Employ Branding to keep acquiring new customers and building profitable relationship with both the new and loyal customers.






Weaknesses Work is Good: Branding the Employ+Ability Mission, Spanish Version | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Work is Good: Branding the Employ+Ability Mission, Spanish Version are -

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Employ Branding is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Work is Good: Branding the Employ+Ability Mission, Spanish Version can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Employ Branding supply chain. Even after few cautionary changes mentioned in the HBR case study - Work is Good: Branding the Employ+Ability Mission, Spanish Version, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Employ Branding vulnerable to further global disruptions in South East Asia.

Skills based hiring

– The stress on hiring functional specialists at Employ Branding has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.

High cash cycle compare to competitors

Employ Branding has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

High operating costs

– Compare to the competitors, firm in the HBR case study Work is Good: Branding the Employ+Ability Mission, Spanish Version has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Employ Branding 's lucrative customers.

High bargaining power of channel partners

– Because of the regulatory requirements, Lynda M. Applegate, Susan Saltrick, Monica Higgins suggests that, Employ Branding is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.

Aligning sales with marketing

– It come across in the case study Work is Good: Branding the Employ+Ability Mission, Spanish Version that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Work is Good: Branding the Employ+Ability Mission, Spanish Version can leverage the sales team experience to cultivate customer relationships as Employ Branding is planning to shift buying processes online.

Ability to respond to the competition

– As the decision making is very deliberative, highlighted in the case study Work is Good: Branding the Employ+Ability Mission, Spanish Version, in the dynamic environment Employ Branding has struggled to respond to the nimble upstart competition. Employ Branding has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

Slow decision making process

– As mentioned earlier in the report, Employ Branding has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Employ Branding even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.

Increasing silos among functional specialists

– The organizational structure of Employ Branding is dominated by functional specialists. It is not different from other players in the Innovation & Entrepreneurship segment. Employ Branding needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Employ Branding to focus more on services rather than just following the product oriented approach.

Slow to strategic competitive environment developments

– As Work is Good: Branding the Employ+Ability Mission, Spanish Version HBR case study mentions - Employ Branding takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.




Opportunities Work is Good: Branding the Employ+Ability Mission, Spanish Version | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Work is Good: Branding the Employ+Ability Mission, Spanish Version are -

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Employ Branding can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Employ Branding to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Employ Branding in the consumer business. Now Employ Branding can target international markets with far fewer capital restrictions requirements than the existing system.

Low interest rates

– Even though inflation is raising its head in most developed economies, Employ Branding can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Employ Branding can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Work is Good: Branding the Employ+Ability Mission, Spanish Version, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Redefining models of collaboration and team work

– As explained in the weaknesses section, Employ Branding is facing challenges because of the dominance of functional experts in the organization. Work is Good: Branding the Employ+Ability Mission, Spanish Version case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Learning at scale

– Online learning technologies has now opened space for Employ Branding to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Developing new processes and practices

– Employ Branding can develop new processes and procedures in Innovation & Entrepreneurship industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Innovation & Entrepreneurship industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Employ Branding can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Employ Branding can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Loyalty marketing

– Employ Branding has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Creating value in data economy

– The success of analytics program of Employ Branding has opened avenues for new revenue streams for the organization in the industry. This can help Employ Branding to build a more holistic ecosystem as suggested in the Work is Good: Branding the Employ+Ability Mission, Spanish Version case study. Employ Branding can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Employ Branding can use these opportunities to build new business models that can help the communities that Employ Branding operates in. Secondly it can use opportunities from government spending in Innovation & Entrepreneurship sector.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Innovation & Entrepreneurship industry, but it has also influenced the consumer preferences. Employ Branding can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.




Threats Work is Good: Branding the Employ+Ability Mission, Spanish Version External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Work is Good: Branding the Employ+Ability Mission, Spanish Version are -

High dependence on third party suppliers

– Employ Branding high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Increasing wage structure of Employ Branding

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Employ Branding.

Stagnating economy with rate increase

– Employ Branding can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Employ Branding business can come under increasing regulations regarding data privacy, data security, etc.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Employ Branding can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Work is Good: Branding the Employ+Ability Mission, Spanish Version .

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Employ Branding.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Employ Branding needs to understand the core reasons impacting the Innovation & Entrepreneurship industry. This will help it in building a better workplace.

Regulatory challenges

– Employ Branding needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Innovation & Entrepreneurship industry regulations.

Shortening product life cycle

– it is one of the major threat that Employ Branding is facing in Innovation & Entrepreneurship sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Employ Branding with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Work is Good: Branding the Employ+Ability Mission, Spanish Version, Employ Branding may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Innovation & Entrepreneurship .




Weighted SWOT Analysis of Work is Good: Branding the Employ+Ability Mission, Spanish Version Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Work is Good: Branding the Employ+Ability Mission, Spanish Version needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Work is Good: Branding the Employ+Ability Mission, Spanish Version is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Work is Good: Branding the Employ+Ability Mission, Spanish Version is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Work is Good: Branding the Employ+Ability Mission, Spanish Version is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Employ Branding needs to make to build a sustainable competitive advantage.



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