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Mission Impossible? Yummy77 Delivers Groceries within the Hour SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Mission Impossible? Yummy77 Delivers Groceries within the Hour


Yummy77 considers alternative operational models to reduce cost, improve speed, and increase appeal. Can one of these approaches succeed where others have failed?

Authors :: Benjamin Edelman

Topics :: Innovation & Entrepreneurship

Tags :: IT, Marketing, Operations management, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Mission Impossible? Yummy77 Delivers Groceries within the Hour" written by Benjamin Edelman includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Yummy77 Groceries facing as an external strategic factors. Some of the topics covered in Mission Impossible? Yummy77 Delivers Groceries within the Hour case study are - Strategic Management Strategies, IT, Marketing, Operations management and Innovation & Entrepreneurship.


Some of the macro environment factors that can be used to understand the Mission Impossible? Yummy77 Delivers Groceries within the Hour casestudy better are - – increasing transportation and logistics costs, wage bills are increasing, challanges to central banks by blockchain based private currencies, banking and financial system is disrupted by Bitcoin and other crypto currencies, competitive advantages are harder to sustain because of technology dispersion, increasing commodity prices, technology disruption, increasing household debt because of falling income levels, there is backlash against globalization, etc



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Introduction to SWOT Analysis of Mission Impossible? Yummy77 Delivers Groceries within the Hour


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Mission Impossible? Yummy77 Delivers Groceries within the Hour case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Yummy77 Groceries, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Yummy77 Groceries operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Mission Impossible? Yummy77 Delivers Groceries within the Hour can be done for the following purposes –
1. Strategic planning using facts provided in Mission Impossible? Yummy77 Delivers Groceries within the Hour case study
2. Improving business portfolio management of Yummy77 Groceries
3. Assessing feasibility of the new initiative in Innovation & Entrepreneurship field.
4. Making a Innovation & Entrepreneurship topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Yummy77 Groceries




Strengths Mission Impossible? Yummy77 Delivers Groceries within the Hour | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Yummy77 Groceries in Mission Impossible? Yummy77 Delivers Groceries within the Hour Harvard Business Review case study are -

Learning organization

- Yummy77 Groceries is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Yummy77 Groceries is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Mission Impossible? Yummy77 Delivers Groceries within the Hour Harvard Business Review case study emphasize – knowledge, initiative, and innovation.

Organizational Resilience of Yummy77 Groceries

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Yummy77 Groceries does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Cross disciplinary teams

– Horizontal connected teams at the Yummy77 Groceries are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Strong track record of project management

– Yummy77 Groceries is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Superior customer experience

– The customer experience strategy of Yummy77 Groceries in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Ability to lead change in Innovation & Entrepreneurship field

– Yummy77 Groceries is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Yummy77 Groceries in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Effective Research and Development (R&D)

– Yummy77 Groceries has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Mission Impossible? Yummy77 Delivers Groceries within the Hour - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Sustainable margins compare to other players in Innovation & Entrepreneurship industry

– Mission Impossible? Yummy77 Delivers Groceries within the Hour firm has clearly differentiated products in the market place. This has enabled Yummy77 Groceries to fetch slight price premium compare to the competitors in the Innovation & Entrepreneurship industry. The sustainable margins have also helped Yummy77 Groceries to invest into research and development (R&D) and innovation.

Analytics focus

– Yummy77 Groceries is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Benjamin Edelman can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Operational resilience

– The operational resilience strategy in the Mission Impossible? Yummy77 Delivers Groceries within the Hour Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.

Successful track record of launching new products

– Yummy77 Groceries has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Yummy77 Groceries has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Diverse revenue streams

– Yummy77 Groceries is present in almost all the verticals within the industry. This has provided firm in Mission Impossible? Yummy77 Delivers Groceries within the Hour case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.






Weaknesses Mission Impossible? Yummy77 Delivers Groceries within the Hour | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Mission Impossible? Yummy77 Delivers Groceries within the Hour are -

Aligning sales with marketing

– It come across in the case study Mission Impossible? Yummy77 Delivers Groceries within the Hour that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Mission Impossible? Yummy77 Delivers Groceries within the Hour can leverage the sales team experience to cultivate customer relationships as Yummy77 Groceries is planning to shift buying processes online.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Yummy77 Groceries supply chain. Even after few cautionary changes mentioned in the HBR case study - Mission Impossible? Yummy77 Delivers Groceries within the Hour, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Yummy77 Groceries vulnerable to further global disruptions in South East Asia.

Increasing silos among functional specialists

– The organizational structure of Yummy77 Groceries is dominated by functional specialists. It is not different from other players in the Innovation & Entrepreneurship segment. Yummy77 Groceries needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Yummy77 Groceries to focus more on services rather than just following the product oriented approach.

Lack of clear differentiation of Yummy77 Groceries products

– To increase the profitability and margins on the products, Yummy77 Groceries needs to provide more differentiated products than what it is currently offering in the marketplace.

High cash cycle compare to competitors

Yummy77 Groceries has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

High bargaining power of channel partners

– Because of the regulatory requirements, Benjamin Edelman suggests that, Yummy77 Groceries is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Yummy77 Groceries is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Mission Impossible? Yummy77 Delivers Groceries within the Hour can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.

Slow to strategic competitive environment developments

– As Mission Impossible? Yummy77 Delivers Groceries within the Hour HBR case study mentions - Yummy77 Groceries takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

No frontier risks strategy

– After analyzing the HBR case study Mission Impossible? Yummy77 Delivers Groceries within the Hour, it seems that company is thinking about the frontier risks that can impact Innovation & Entrepreneurship strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study Mission Impossible? Yummy77 Delivers Groceries within the Hour, is just above the industry average. Yummy77 Groceries needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

Products dominated business model

– Even though Yummy77 Groceries has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Mission Impossible? Yummy77 Delivers Groceries within the Hour should strive to include more intangible value offerings along with its core products and services.




Opportunities Mission Impossible? Yummy77 Delivers Groceries within the Hour | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Mission Impossible? Yummy77 Delivers Groceries within the Hour are -

Loyalty marketing

– Yummy77 Groceries has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Leveraging digital technologies

– Yummy77 Groceries can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Building a culture of innovation

– managers at Yummy77 Groceries can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Innovation & Entrepreneurship segment.

Redefining models of collaboration and team work

– As explained in the weaknesses section, Yummy77 Groceries is facing challenges because of the dominance of functional experts in the organization. Mission Impossible? Yummy77 Delivers Groceries within the Hour case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Buying journey improvements

– Yummy77 Groceries can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Mission Impossible? Yummy77 Delivers Groceries within the Hour suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Yummy77 Groceries to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Innovation & Entrepreneurship industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Yummy77 Groceries can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Yummy77 Groceries can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Innovation & Entrepreneurship industry, but it has also influenced the consumer preferences. Yummy77 Groceries can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Yummy77 Groceries can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Mission Impossible? Yummy77 Delivers Groceries within the Hour, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Manufacturing automation

– Yummy77 Groceries can use the latest technology developments to improve its manufacturing and designing process in Innovation & Entrepreneurship segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.

Using analytics as competitive advantage

– Yummy77 Groceries has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Mission Impossible? Yummy77 Delivers Groceries within the Hour - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Yummy77 Groceries to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Yummy77 Groceries to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Yummy77 Groceries to hire the very best people irrespective of their geographical location.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Yummy77 Groceries in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Innovation & Entrepreneurship segment, and it will provide faster access to the consumers.




Threats Mission Impossible? Yummy77 Delivers Groceries within the Hour External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Mission Impossible? Yummy77 Delivers Groceries within the Hour are -

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Mission Impossible? Yummy77 Delivers Groceries within the Hour, Yummy77 Groceries may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Innovation & Entrepreneurship .

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Yummy77 Groceries with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Yummy77 Groceries.

Stagnating economy with rate increase

– Yummy77 Groceries can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Yummy77 Groceries needs to understand the core reasons impacting the Innovation & Entrepreneurship industry. This will help it in building a better workplace.

Shortening product life cycle

– it is one of the major threat that Yummy77 Groceries is facing in Innovation & Entrepreneurship sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Increasing wage structure of Yummy77 Groceries

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Yummy77 Groceries.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Yummy77 Groceries business can come under increasing regulations regarding data privacy, data security, etc.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

Easy access to finance

– Easy access to finance in Innovation & Entrepreneurship field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Yummy77 Groceries can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

High dependence on third party suppliers

– Yummy77 Groceries high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Yummy77 Groceries will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.




Weighted SWOT Analysis of Mission Impossible? Yummy77 Delivers Groceries within the Hour Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Mission Impossible? Yummy77 Delivers Groceries within the Hour needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Mission Impossible? Yummy77 Delivers Groceries within the Hour is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Mission Impossible? Yummy77 Delivers Groceries within the Hour is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Mission Impossible? Yummy77 Delivers Groceries within the Hour is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Yummy77 Groceries needs to make to build a sustainable competitive advantage.



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