Swot Analysis of "Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo" written by Ken Mark, Jane M. Howell includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Woo Robert facing as an external strategic factors. Some of the topics covered in Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo case study are - Strategic Management Strategies, International business, Leadership and Leadership & Managing People.
Some of the macro environment factors that can be used to understand the Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo casestudy better are - – supply chains are disrupted by pandemic , challanges to central banks by blockchain based private currencies, central banks are concerned over increasing inflation, increasing transportation and logistics costs, geopolitical disruptions, banking and financial system is disrupted by Bitcoin and other crypto currencies, talent flight as more people leaving formal jobs,
technology disruption, customer relationship management is fast transforming because of increasing concerns over data privacy, etc
Introduction to SWOT Analysis of Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Woo Robert, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Woo Robert operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo can be done for the following purposes –
1. Strategic planning using facts provided in Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo case study
2. Improving business portfolio management of Woo Robert
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Woo Robert
Strengths Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Woo Robert in Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo Harvard Business Review case study are -
Sustainable margins compare to other players in Leadership & Managing People industry
– Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo firm has clearly differentiated products in the market place. This has enabled Woo Robert to fetch slight price premium compare to the competitors in the Leadership & Managing People industry. The sustainable margins have also helped Woo Robert to invest into research and development (R&D) and innovation.
Highly skilled collaborators
– Woo Robert has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.
Strong track record of project management
– Woo Robert is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.
Training and development
– Woo Robert has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.
Ability to lead change in Leadership & Managing People field
– Woo Robert is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Woo Robert in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
Cross disciplinary teams
– Horizontal connected teams at the Woo Robert are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.
Organizational Resilience of Woo Robert
– The covid-19 pandemic has put organizational resilience at the centre of everthing that Woo Robert does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.
Effective Research and Development (R&D)
– Woo Robert has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.
Successful track record of launching new products
– Woo Robert has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Woo Robert has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.
Innovation driven organization
– Woo Robert is one of the most innovative firm in sector. Manager in Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.
Diverse revenue streams
– Woo Robert is present in almost all the verticals within the industry. This has provided firm in Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.
Learning organization
- Woo Robert is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Woo Robert is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo Harvard Business Review case study emphasize – knowledge, initiative, and innovation.
Weaknesses Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo are -
Employees’ incomplete understanding of strategy
– From the instances in the HBR case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo, it seems that the employees of Woo Robert don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.
Slow to harness new channels of communication
– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Woo Robert is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.
Skills based hiring
– The stress on hiring functional specialists at Woo Robert has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.
Capital Spending Reduction
– Even during the low interest decade, Woo Robert has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.
Low market penetration in new markets
– Outside its home market of Woo Robert, firm in the HBR case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.
No frontier risks strategy
– After analyzing the HBR case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo, it seems that company is thinking about the frontier risks that can impact Leadership & Managing People strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.
Interest costs
– Compare to the competition, Woo Robert has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.
Need for greater diversity
– Woo Robert has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.
Workers concerns about automation
– As automation is fast increasing in the segment, Woo Robert needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.
High bargaining power of channel partners
– Because of the regulatory requirements, Ken Mark, Jane M. Howell suggests that, Woo Robert is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.
Compensation and incentives
– The revenue per employee as mentioned in the HBR case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo, is just above the industry average. Woo Robert needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.
Opportunities Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo are -
Creating value in data economy
– The success of analytics program of Woo Robert has opened avenues for new revenue streams for the organization in the industry. This can help Woo Robert to build a more holistic ecosystem as suggested in the Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo case study. Woo Robert can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.
Buying journey improvements
– Woo Robert can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.
Identify volunteer opportunities
– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Woo Robert can explore opportunities that can attract volunteers and are consistent with its mission and vision.
Lowering marketing communication costs
– 5G expansion will open new opportunities for Woo Robert in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Leadership & Managing People segment, and it will provide faster access to the consumers.
Better consumer reach
– The expansion of the 5G network will help Woo Robert to increase its market reach. Woo Robert will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.
Increase in government spending
– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Woo Robert can use these opportunities to build new business models that can help the communities that Woo Robert operates in. Secondly it can use opportunities from government spending in Leadership & Managing People sector.
Changes in consumer behavior post Covid-19
– Consumer behavior has changed in the Leadership & Managing People industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Woo Robert can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Woo Robert can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.
Developing new processes and practices
– Woo Robert can develop new processes and procedures in Leadership & Managing People industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.
Use of Bitcoin and other crypto currencies for transactions
– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Woo Robert in the consumer business. Now Woo Robert can target international markets with far fewer capital restrictions requirements than the existing system.
Reforming the budgeting process
- By establishing new metrics that will be used to evaluate both existing and potential projects Woo Robert can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.
Low interest rates
– Even though inflation is raising its head in most developed economies, Woo Robert can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.
Harnessing reconfiguration of the global supply chains
– As the trade war between US and China heats up in the coming years, Woo Robert can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.
Redefining models of collaboration and team work
– As explained in the weaknesses section, Woo Robert is facing challenges because of the dominance of functional experts in the organization. Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.
Threats Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo are -
Stagnating economy with rate increase
– Woo Robert can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Woo Robert in the Leadership & Managing People sector and impact the bottomline of the organization.
Barriers of entry lowering
– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Woo Robert with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
Consumer confidence and its impact on Woo Robert demand
– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.
Trade war between China and United States
– The trade war between two of the biggest economies can hugely impact the opportunities for Woo Robert in the Leadership & Managing People industry. The Leadership & Managing People industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.
Environmental challenges
– Woo Robert needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Woo Robert can take advantage of this fund but it will also bring new competitors in the Leadership & Managing People industry.
Increasing wage structure of Woo Robert
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Woo Robert.
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Woo Robert can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo .
Regulatory challenges
– Woo Robert needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Leadership & Managing People industry regulations.
High level of anxiety and lack of motivation
– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Woo Robert needs to understand the core reasons impacting the Leadership & Managing People industry. This will help it in building a better workplace.
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo, Woo Robert may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Leadership & Managing People .
Easy access to finance
– Easy access to finance in Leadership & Managing People field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Woo Robert can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.
Weighted SWOT Analysis of Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Woo Robert needs to make to build a sustainable competitive advantage.
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