Swot Analysis of "Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo" written by Ken Mark, Jane M. Howell includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Woo Robert facing as an external strategic factors. Some of the topics covered in Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo case study are - Strategic Management Strategies, International business, Leadership and Leadership & Managing People.
Some of the macro environment factors that can be used to understand the Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo casestudy better are - – central banks are concerned over increasing inflation, wage bills are increasing, customer relationship management is fast transforming because of increasing concerns over data privacy, talent flight as more people leaving formal jobs, challanges to central banks by blockchain based private currencies, digital marketing is dominated by two big players Facebook and Google, supply chains are disrupted by pandemic ,
cloud computing is disrupting traditional business models, there is backlash against globalization, etc
Introduction to SWOT Analysis of Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Woo Robert, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Woo Robert operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo can be done for the following purposes –
1. Strategic planning using facts provided in Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo case study
2. Improving business portfolio management of Woo Robert
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Woo Robert
Strengths Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Woo Robert in Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo Harvard Business Review case study are -
Sustainable margins compare to other players in Leadership & Managing People industry
– Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo firm has clearly differentiated products in the market place. This has enabled Woo Robert to fetch slight price premium compare to the competitors in the Leadership & Managing People industry. The sustainable margins have also helped Woo Robert to invest into research and development (R&D) and innovation.
Organizational Resilience of Woo Robert
– The covid-19 pandemic has put organizational resilience at the centre of everthing that Woo Robert does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.
Operational resilience
– The operational resilience strategy in the Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.
Strong track record of project management
– Woo Robert is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.
Ability to lead change in Leadership & Managing People field
– Woo Robert is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Woo Robert in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
Innovation driven organization
– Woo Robert is one of the most innovative firm in sector. Manager in Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.
Ability to recruit top talent
– Woo Robert is one of the leading recruiters in the industry. Managers in the Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.
Highly skilled collaborators
– Woo Robert has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.
Cross disciplinary teams
– Horizontal connected teams at the Woo Robert are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.
High switching costs
– The high switching costs that Woo Robert has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.
Diverse revenue streams
– Woo Robert is present in almost all the verticals within the industry. This has provided firm in Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.
Analytics focus
– Woo Robert is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Ken Mark, Jane M. Howell can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.
Weaknesses Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo are -
Aligning sales with marketing
– It come across in the case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo can leverage the sales team experience to cultivate customer relationships as Woo Robert is planning to shift buying processes online.
Need for greater diversity
– Woo Robert has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.
Compensation and incentives
– The revenue per employee as mentioned in the HBR case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo, is just above the industry average. Woo Robert needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.
High bargaining power of channel partners
– Because of the regulatory requirements, Ken Mark, Jane M. Howell suggests that, Woo Robert is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.
Slow to harness new channels of communication
– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Woo Robert is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.
High operating costs
– Compare to the competitors, firm in the HBR case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Woo Robert 's lucrative customers.
Increasing silos among functional specialists
– The organizational structure of Woo Robert is dominated by functional specialists. It is not different from other players in the Leadership & Managing People segment. Woo Robert needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Woo Robert to focus more on services rather than just following the product oriented approach.
No frontier risks strategy
– After analyzing the HBR case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo, it seems that company is thinking about the frontier risks that can impact Leadership & Managing People strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.
Slow to strategic competitive environment developments
– As Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo HBR case study mentions - Woo Robert takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.
Low market penetration in new markets
– Outside its home market of Woo Robert, firm in the HBR case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.
Lack of clear differentiation of Woo Robert products
– To increase the profitability and margins on the products, Woo Robert needs to provide more differentiated products than what it is currently offering in the marketplace.
Opportunities Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo are -
Lowering marketing communication costs
– 5G expansion will open new opportunities for Woo Robert in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Leadership & Managing People segment, and it will provide faster access to the consumers.
Leveraging digital technologies
– Woo Robert can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.
Remote work and new talent hiring opportunities
– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Woo Robert to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Woo Robert to hire the very best people irrespective of their geographical location.
Identify volunteer opportunities
– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Woo Robert can explore opportunities that can attract volunteers and are consistent with its mission and vision.
Use of Bitcoin and other crypto currencies for transactions
– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Woo Robert in the consumer business. Now Woo Robert can target international markets with far fewer capital restrictions requirements than the existing system.
Buying journey improvements
– Woo Robert can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.
Building a culture of innovation
– managers at Woo Robert can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Leadership & Managing People segment.
Reforming the budgeting process
- By establishing new metrics that will be used to evaluate both existing and potential projects Woo Robert can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.
Redefining models of collaboration and team work
– As explained in the weaknesses section, Woo Robert is facing challenges because of the dominance of functional experts in the organization. Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.
Finding new ways to collaborate
– Covid-19 has not only transformed business models of companies in Leadership & Managing People industry, but it has also influenced the consumer preferences. Woo Robert can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.
Harnessing reconfiguration of the global supply chains
– As the trade war between US and China heats up in the coming years, Woo Robert can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.
Low interest rates
– Even though inflation is raising its head in most developed economies, Woo Robert can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.
Creating value in data economy
– The success of analytics program of Woo Robert has opened avenues for new revenue streams for the organization in the industry. This can help Woo Robert to build a more holistic ecosystem as suggested in the Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo case study. Woo Robert can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.
Threats Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo are -
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Woo Robert can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo .
Instability in the European markets
– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Woo Robert will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.
Capital market disruption
– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Woo Robert.
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo, Woo Robert may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Leadership & Managing People .
High level of anxiety and lack of motivation
– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Woo Robert needs to understand the core reasons impacting the Leadership & Managing People industry. This will help it in building a better workplace.
Environmental challenges
– Woo Robert needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Woo Robert can take advantage of this fund but it will also bring new competitors in the Leadership & Managing People industry.
Consumer confidence and its impact on Woo Robert demand
– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.
Increasing wage structure of Woo Robert
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Woo Robert.
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
Shortening product life cycle
– it is one of the major threat that Woo Robert is facing in Leadership & Managing People sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
Aging population
– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Woo Robert in the Leadership & Managing People sector and impact the bottomline of the organization.
High dependence on third party suppliers
– Woo Robert high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.
Weighted SWOT Analysis of Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Coaching for Exceptional Performance Workshop: Associate, Capital Markets, Robert Woo is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Woo Robert needs to make to build a sustainable competitive advantage.
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