Swot Analysis of "The Flawed Emergency Response to the 1992 Los Angeles Riots (B)" written by Richard Falkenrath, Susan Rosegrant includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Ks1025 Riots facing as an external strategic factors. Some of the topics covered in The Flawed Emergency Response to the 1992 Los Angeles Riots (B) case study are - Strategic Management Strategies, and Leadership & Managing People.
Some of the macro environment factors that can be used to understand the The Flawed Emergency Response to the 1992 Los Angeles Riots (B) casestudy better are - – cloud computing is disrupting traditional business models, increasing household debt because of falling income levels, increasing transportation and logistics costs, increasing government debt because of Covid-19 spendings, digital marketing is dominated by two big players Facebook and Google, supply chains are disrupted by pandemic , increasing energy prices,
talent flight as more people leaving formal jobs, geopolitical disruptions, etc
Introduction to SWOT Analysis of The Flawed Emergency Response to the 1992 Los Angeles Riots (B)
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in The Flawed Emergency Response to the 1992 Los Angeles Riots (B) case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Ks1025 Riots, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Ks1025 Riots operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of The Flawed Emergency Response to the 1992 Los Angeles Riots (B) can be done for the following purposes –
1. Strategic planning using facts provided in The Flawed Emergency Response to the 1992 Los Angeles Riots (B) case study
2. Improving business portfolio management of Ks1025 Riots
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Ks1025 Riots
Strengths The Flawed Emergency Response to the 1992 Los Angeles Riots (B) | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Ks1025 Riots in The Flawed Emergency Response to the 1992 Los Angeles Riots (B) Harvard Business Review case study are -
Ability to lead change in Leadership & Managing People field
– Ks1025 Riots is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Ks1025 Riots in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
High switching costs
– The high switching costs that Ks1025 Riots has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.
Cross disciplinary teams
– Horizontal connected teams at the Ks1025 Riots are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.
Ability to recruit top talent
– Ks1025 Riots is one of the leading recruiters in the industry. Managers in the The Flawed Emergency Response to the 1992 Los Angeles Riots (B) are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.
Analytics focus
– Ks1025 Riots is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Richard Falkenrath, Susan Rosegrant can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.
Digital Transformation in Leadership & Managing People segment
- digital transformation varies from industry to industry. For Ks1025 Riots digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Ks1025 Riots has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.
Strong track record of project management
– Ks1025 Riots is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.
Highly skilled collaborators
– Ks1025 Riots has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in The Flawed Emergency Response to the 1992 Los Angeles Riots (B) HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.
Training and development
– Ks1025 Riots has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in The Flawed Emergency Response to the 1992 Los Angeles Riots (B) Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.
Innovation driven organization
– Ks1025 Riots is one of the most innovative firm in sector. Manager in The Flawed Emergency Response to the 1992 Los Angeles Riots (B) Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.
Diverse revenue streams
– Ks1025 Riots is present in almost all the verticals within the industry. This has provided firm in The Flawed Emergency Response to the 1992 Los Angeles Riots (B) case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.
Superior customer experience
– The customer experience strategy of Ks1025 Riots in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.
Weaknesses The Flawed Emergency Response to the 1992 Los Angeles Riots (B) | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of The Flawed Emergency Response to the 1992 Los Angeles Riots (B) are -
Increasing silos among functional specialists
– The organizational structure of Ks1025 Riots is dominated by functional specialists. It is not different from other players in the Leadership & Managing People segment. Ks1025 Riots needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Ks1025 Riots to focus more on services rather than just following the product oriented approach.
High operating costs
– Compare to the competitors, firm in the HBR case study The Flawed Emergency Response to the 1992 Los Angeles Riots (B) has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Ks1025 Riots 's lucrative customers.
High bargaining power of channel partners
– Because of the regulatory requirements, Richard Falkenrath, Susan Rosegrant suggests that, Ks1025 Riots is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.
High dependence on star products
– The top 2 products and services of the firm as mentioned in the The Flawed Emergency Response to the 1992 Los Angeles Riots (B) HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Ks1025 Riots has relatively successful track record of launching new products.
Slow decision making process
– As mentioned earlier in the report, Ks1025 Riots has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Ks1025 Riots even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.
Need for greater diversity
– Ks1025 Riots has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.
Lack of clear differentiation of Ks1025 Riots products
– To increase the profitability and margins on the products, Ks1025 Riots needs to provide more differentiated products than what it is currently offering in the marketplace.
Interest costs
– Compare to the competition, Ks1025 Riots has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.
Skills based hiring
– The stress on hiring functional specialists at Ks1025 Riots has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.
Low market penetration in new markets
– Outside its home market of Ks1025 Riots, firm in the HBR case study The Flawed Emergency Response to the 1992 Los Angeles Riots (B) needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.
Workers concerns about automation
– As automation is fast increasing in the segment, Ks1025 Riots needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.
Opportunities The Flawed Emergency Response to the 1992 Los Angeles Riots (B) | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study The Flawed Emergency Response to the 1992 Los Angeles Riots (B) are -
Creating value in data economy
– The success of analytics program of Ks1025 Riots has opened avenues for new revenue streams for the organization in the industry. This can help Ks1025 Riots to build a more holistic ecosystem as suggested in the The Flawed Emergency Response to the 1992 Los Angeles Riots (B) case study. Ks1025 Riots can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.
Loyalty marketing
– Ks1025 Riots has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.
Identify volunteer opportunities
– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Ks1025 Riots can explore opportunities that can attract volunteers and are consistent with its mission and vision.
Buying journey improvements
– Ks1025 Riots can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. The Flawed Emergency Response to the 1992 Los Angeles Riots (B) suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.
Reforming the budgeting process
- By establishing new metrics that will be used to evaluate both existing and potential projects Ks1025 Riots can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.
Using analytics as competitive advantage
– Ks1025 Riots has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study The Flawed Emergency Response to the 1992 Los Angeles Riots (B) - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Ks1025 Riots to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.
Developing new processes and practices
– Ks1025 Riots can develop new processes and procedures in Leadership & Managing People industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.
Changes in consumer behavior post Covid-19
– Consumer behavior has changed in the Leadership & Managing People industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Ks1025 Riots can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Ks1025 Riots can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.
Low interest rates
– Even though inflation is raising its head in most developed economies, Ks1025 Riots can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.
Use of Bitcoin and other crypto currencies for transactions
– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Ks1025 Riots in the consumer business. Now Ks1025 Riots can target international markets with far fewer capital restrictions requirements than the existing system.
Leveraging digital technologies
– Ks1025 Riots can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.
Building a culture of innovation
– managers at Ks1025 Riots can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Leadership & Managing People segment.
Redefining models of collaboration and team work
– As explained in the weaknesses section, Ks1025 Riots is facing challenges because of the dominance of functional experts in the organization. The Flawed Emergency Response to the 1992 Los Angeles Riots (B) case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.
Threats The Flawed Emergency Response to the 1992 Los Angeles Riots (B) External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study The Flawed Emergency Response to the 1992 Los Angeles Riots (B) are -
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Ks1025 Riots can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study The Flawed Emergency Response to the 1992 Los Angeles Riots (B) .
High level of anxiety and lack of motivation
– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Ks1025 Riots needs to understand the core reasons impacting the Leadership & Managing People industry. This will help it in building a better workplace.
Instability in the European markets
– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Ks1025 Riots will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.
Technology acceleration in Forth Industrial Revolution
– Ks1025 Riots has witnessed rapid integration of technology during Covid-19 in the Leadership & Managing People industry. As one of the leading players in the industry, Ks1025 Riots needs to keep up with the evolution of technology in the Leadership & Managing People sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.
Shortening product life cycle
– it is one of the major threat that Ks1025 Riots is facing in Leadership & Managing People sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
Regulatory challenges
– Ks1025 Riots needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Leadership & Managing People industry regulations.
Backlash against dominant players
– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Ks1025 Riots business can come under increasing regulations regarding data privacy, data security, etc.
High dependence on third party suppliers
– Ks1025 Riots high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
Trade war between China and United States
– The trade war between two of the biggest economies can hugely impact the opportunities for Ks1025 Riots in the Leadership & Managing People industry. The Leadership & Managing People industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Ks1025 Riots in the Leadership & Managing People sector and impact the bottomline of the organization.
Capital market disruption
– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Ks1025 Riots.
Environmental challenges
– Ks1025 Riots needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Ks1025 Riots can take advantage of this fund but it will also bring new competitors in the Leadership & Managing People industry.
Weighted SWOT Analysis of The Flawed Emergency Response to the 1992 Los Angeles Riots (B) Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study The Flawed Emergency Response to the 1992 Los Angeles Riots (B) needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study The Flawed Emergency Response to the 1992 Los Angeles Riots (B) is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study The Flawed Emergency Response to the 1992 Los Angeles Riots (B) is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of The Flawed Emergency Response to the 1992 Los Angeles Riots (B) is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Ks1025 Riots needs to make to build a sustainable competitive advantage.