Swot Analysis of "Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version" written by David A. Garvin, Michael A. Roberto includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Deaconess Beth facing as an external strategic factors. Some of the topics covered in Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version case study are - Strategic Management Strategies, Communication, Corporate governance, Decision making, Leadership, Managing people and Leadership & Managing People.
Some of the macro environment factors that can be used to understand the Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version casestudy better are - – increasing energy prices, increasing inequality as vast percentage of new income is going to the top 1%, increasing transportation and logistics costs, there is backlash against globalization, cloud computing is disrupting traditional business models, technology disruption, geopolitical disruptions,
central banks are concerned over increasing inflation, competitive advantages are harder to sustain because of technology dispersion, etc
Introduction to SWOT Analysis of Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Deaconess Beth, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Deaconess Beth operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version can be done for the following purposes –
1. Strategic planning using facts provided in Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version case study
2. Improving business portfolio management of Deaconess Beth
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Deaconess Beth
Strengths Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Deaconess Beth in Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version Harvard Business Review case study are -
Strong track record of project management
– Deaconess Beth is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.
Analytics focus
– Deaconess Beth is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by David A. Garvin, Michael A. Roberto can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.
Digital Transformation in Leadership & Managing People segment
- digital transformation varies from industry to industry. For Deaconess Beth digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Deaconess Beth has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.
Organizational Resilience of Deaconess Beth
– The covid-19 pandemic has put organizational resilience at the centre of everthing that Deaconess Beth does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.
High brand equity
– Deaconess Beth has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Deaconess Beth to keep acquiring new customers and building profitable relationship with both the new and loyal customers.
Training and development
– Deaconess Beth has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.
Sustainable margins compare to other players in Leadership & Managing People industry
– Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version firm has clearly differentiated products in the market place. This has enabled Deaconess Beth to fetch slight price premium compare to the competitors in the Leadership & Managing People industry. The sustainable margins have also helped Deaconess Beth to invest into research and development (R&D) and innovation.
Ability to lead change in Leadership & Managing People field
– Deaconess Beth is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Deaconess Beth in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
Cross disciplinary teams
– Horizontal connected teams at the Deaconess Beth are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.
Operational resilience
– The operational resilience strategy in the Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.
Innovation driven organization
– Deaconess Beth is one of the most innovative firm in sector. Manager in Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.
Successful track record of launching new products
– Deaconess Beth has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Deaconess Beth has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.
Weaknesses Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version are -
Slow to harness new channels of communication
– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Deaconess Beth is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.
Interest costs
– Compare to the competition, Deaconess Beth has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.
Compensation and incentives
– The revenue per employee as mentioned in the HBR case study Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version, is just above the industry average. Deaconess Beth needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.
Ability to respond to the competition
– As the decision making is very deliberative, highlighted in the case study Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version, in the dynamic environment Deaconess Beth has struggled to respond to the nimble upstart competition. Deaconess Beth has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.
Increasing silos among functional specialists
– The organizational structure of Deaconess Beth is dominated by functional specialists. It is not different from other players in the Leadership & Managing People segment. Deaconess Beth needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Deaconess Beth to focus more on services rather than just following the product oriented approach.
Low market penetration in new markets
– Outside its home market of Deaconess Beth, firm in the HBR case study Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.
Slow decision making process
– As mentioned earlier in the report, Deaconess Beth has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Deaconess Beth even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.
Lack of clear differentiation of Deaconess Beth products
– To increase the profitability and margins on the products, Deaconess Beth needs to provide more differentiated products than what it is currently offering in the marketplace.
High bargaining power of channel partners
– Because of the regulatory requirements, David A. Garvin, Michael A. Roberto suggests that, Deaconess Beth is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.
Need for greater diversity
– Deaconess Beth has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.
Workers concerns about automation
– As automation is fast increasing in the segment, Deaconess Beth needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.
Opportunities Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version are -
Changes in consumer behavior post Covid-19
– Consumer behavior has changed in the Leadership & Managing People industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Deaconess Beth can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Deaconess Beth can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.
Loyalty marketing
– Deaconess Beth has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.
Reforming the budgeting process
- By establishing new metrics that will be used to evaluate both existing and potential projects Deaconess Beth can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.
Identify volunteer opportunities
– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Deaconess Beth can explore opportunities that can attract volunteers and are consistent with its mission and vision.
Building a culture of innovation
– managers at Deaconess Beth can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Leadership & Managing People segment.
Learning at scale
– Online learning technologies has now opened space for Deaconess Beth to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.
Remote work and new talent hiring opportunities
– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Deaconess Beth to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Deaconess Beth to hire the very best people irrespective of their geographical location.
Developing new processes and practices
– Deaconess Beth can develop new processes and procedures in Leadership & Managing People industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.
Manufacturing automation
– Deaconess Beth can use the latest technology developments to improve its manufacturing and designing process in Leadership & Managing People segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.
Lowering marketing communication costs
– 5G expansion will open new opportunities for Deaconess Beth in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Leadership & Managing People segment, and it will provide faster access to the consumers.
Finding new ways to collaborate
– Covid-19 has not only transformed business models of companies in Leadership & Managing People industry, but it has also influenced the consumer preferences. Deaconess Beth can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.
Low interest rates
– Even though inflation is raising its head in most developed economies, Deaconess Beth can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.
Using analytics as competitive advantage
– Deaconess Beth has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Deaconess Beth to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.
Threats Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version are -
High dependence on third party suppliers
– Deaconess Beth high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.
Barriers of entry lowering
– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Deaconess Beth with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.
Backlash against dominant players
– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Deaconess Beth business can come under increasing regulations regarding data privacy, data security, etc.
Consumer confidence and its impact on Deaconess Beth demand
– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.
Capital market disruption
– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Deaconess Beth.
Increasing wage structure of Deaconess Beth
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Deaconess Beth.
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version, Deaconess Beth may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Leadership & Managing People .
Shortening product life cycle
– it is one of the major threat that Deaconess Beth is facing in Leadership & Managing People sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Deaconess Beth in the Leadership & Managing People sector and impact the bottomline of the organization.
Instability in the European markets
– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Deaconess Beth will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.
Easy access to finance
– Easy access to finance in Leadership & Managing People field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Deaconess Beth can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.
Regulatory challenges
– Deaconess Beth needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Leadership & Managing People industry regulations.
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Deaconess Beth can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version .
Weighted SWOT Analysis of Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (C), Spanish Version is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Deaconess Beth needs to make to build a sustainable competitive advantage.
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