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Materialise: Supporting the 3D Printing Revolution SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Materialise: Supporting the 3D Printing Revolution


April 2013, Leuven (Belgium). Sitting behind his desk at the Headquarters of Materialise, the company he founded and still led as CEO, Wilfried Vancraen reminisced about the exciting last few years. It had taken 20 years to lead the company from pioneer in 3D printing technology to the ultimate industry accolade, the receipt in 2011 of the RTAM Industry Achievement Award for the extensive contributions the firm had made to additive manufacturing. Revenues reached the $90 million mark in 2013, with 1,000+ employees. The company was broadly diversified, catering to different markets in both B2B and B2C sectors and was a clear market leader in applications such as software for additive manufacturing and biomedical engineering, as well as in biomedical 3D printing activities. But the competitive landscape was evolving quickly. Many new service bureaus were opening up. Hype about 3D printing was growing in the media. The barriers to entry (technological and financial) were, but becoming steeper in machine and material manufacturing. Vertical integration was starting to appear with big 3D printing machine manufacturers starting to acquire service providers, software developers and material manufacturers. It was a bit early to judge the effectiveness and long-term effects of this emerging trend. Further consolidation was clearly in sight. For Materialise, the options were numerous. It could become the consolidator, acquiring and merging into other players. But with its unique portfolio of competencies and activities, it could as easily become a seller in the process. It could also continue to grow independently. There was also the issue of whether it should seek further financing from the public in an IPO. Being an established prized player in the industry opened up many opportunities...

Authors :: Benoit Leleux, Mazen Zein

Topics :: Leadership & Managing People

Tags :: Manufacturing, Technology, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Materialise: Supporting the 3D Printing Revolution" written by Benoit Leleux, Mazen Zein includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that 3d Printing facing as an external strategic factors. Some of the topics covered in Materialise: Supporting the 3D Printing Revolution case study are - Strategic Management Strategies, Manufacturing, Technology and Leadership & Managing People.


Some of the macro environment factors that can be used to understand the Materialise: Supporting the 3D Printing Revolution casestudy better are - – geopolitical disruptions, increasing transportation and logistics costs, supply chains are disrupted by pandemic , increasing government debt because of Covid-19 spendings, customer relationship management is fast transforming because of increasing concerns over data privacy, increasing energy prices, increasing commodity prices, there is increasing trade war between United States & China, technology disruption, etc



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Introduction to SWOT Analysis of Materialise: Supporting the 3D Printing Revolution


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Materialise: Supporting the 3D Printing Revolution case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the 3d Printing, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which 3d Printing operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Materialise: Supporting the 3D Printing Revolution can be done for the following purposes –
1. Strategic planning using facts provided in Materialise: Supporting the 3D Printing Revolution case study
2. Improving business portfolio management of 3d Printing
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of 3d Printing




Strengths Materialise: Supporting the 3D Printing Revolution | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of 3d Printing in Materialise: Supporting the 3D Printing Revolution Harvard Business Review case study are -

Innovation driven organization

– 3d Printing is one of the most innovative firm in sector. Manager in Materialise: Supporting the 3D Printing Revolution Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Strong track record of project management

– 3d Printing is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Organizational Resilience of 3d Printing

– The covid-19 pandemic has put organizational resilience at the centre of everthing that 3d Printing does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Training and development

– 3d Printing has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Materialise: Supporting the 3D Printing Revolution Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Diverse revenue streams

– 3d Printing is present in almost all the verticals within the industry. This has provided firm in Materialise: Supporting the 3D Printing Revolution case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Ability to lead change in Leadership & Managing People field

– 3d Printing is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled 3d Printing in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Successful track record of launching new products

– 3d Printing has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. 3d Printing has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Cross disciplinary teams

– Horizontal connected teams at the 3d Printing are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

High brand equity

– 3d Printing has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled 3d Printing to keep acquiring new customers and building profitable relationship with both the new and loyal customers.

Highly skilled collaborators

– 3d Printing has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Materialise: Supporting the 3D Printing Revolution HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Superior customer experience

– The customer experience strategy of 3d Printing in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Analytics focus

– 3d Printing is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Benoit Leleux, Mazen Zein can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.






Weaknesses Materialise: Supporting the 3D Printing Revolution | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Materialise: Supporting the 3D Printing Revolution are -

Employees’ incomplete understanding of strategy

– From the instances in the HBR case study Materialise: Supporting the 3D Printing Revolution, it seems that the employees of 3d Printing don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

Lack of clear differentiation of 3d Printing products

– To increase the profitability and margins on the products, 3d Printing needs to provide more differentiated products than what it is currently offering in the marketplace.

Capital Spending Reduction

– Even during the low interest decade, 3d Printing has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study Materialise: Supporting the 3D Printing Revolution, is just above the industry average. 3d Printing needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

High dependence on star products

– The top 2 products and services of the firm as mentioned in the Materialise: Supporting the 3D Printing Revolution HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though 3d Printing has relatively successful track record of launching new products.

High operating costs

– Compare to the competitors, firm in the HBR case study Materialise: Supporting the 3D Printing Revolution has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract 3d Printing 's lucrative customers.

Low market penetration in new markets

– Outside its home market of 3d Printing, firm in the HBR case study Materialise: Supporting the 3D Printing Revolution needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.

Ability to respond to the competition

– As the decision making is very deliberative, highlighted in the case study Materialise: Supporting the 3D Printing Revolution, in the dynamic environment 3d Printing has struggled to respond to the nimble upstart competition. 3d Printing has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

Aligning sales with marketing

– It come across in the case study Materialise: Supporting the 3D Printing Revolution that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Materialise: Supporting the 3D Printing Revolution can leverage the sales team experience to cultivate customer relationships as 3d Printing is planning to shift buying processes online.

Slow to strategic competitive environment developments

– As Materialise: Supporting the 3D Printing Revolution HBR case study mentions - 3d Printing takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

Slow decision making process

– As mentioned earlier in the report, 3d Printing has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. 3d Printing even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.




Opportunities Materialise: Supporting the 3D Printing Revolution | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Materialise: Supporting the 3D Printing Revolution are -

Learning at scale

– Online learning technologies has now opened space for 3d Printing to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, 3d Printing can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Materialise: Supporting the 3D Printing Revolution, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Building a culture of innovation

– managers at 3d Printing can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Leadership & Managing People segment.

Low interest rates

– Even though inflation is raising its head in most developed economies, 3d Printing can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Loyalty marketing

– 3d Printing has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Redefining models of collaboration and team work

– As explained in the weaknesses section, 3d Printing is facing challenges because of the dominance of functional experts in the organization. Materialise: Supporting the 3D Printing Revolution case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, 3d Printing can use these opportunities to build new business models that can help the communities that 3d Printing operates in. Secondly it can use opportunities from government spending in Leadership & Managing People sector.

Developing new processes and practices

– 3d Printing can develop new processes and procedures in Leadership & Managing People industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Better consumer reach

– The expansion of the 5G network will help 3d Printing to increase its market reach. 3d Printing will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for 3d Printing in the consumer business. Now 3d Printing can target international markets with far fewer capital restrictions requirements than the existing system.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Leadership & Managing People industry, but it has also influenced the consumer preferences. 3d Printing can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help 3d Printing to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Manufacturing automation

– 3d Printing can use the latest technology developments to improve its manufacturing and designing process in Leadership & Managing People segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.




Threats Materialise: Supporting the 3D Printing Revolution External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Materialise: Supporting the 3D Printing Revolution are -

High dependence on third party suppliers

– 3d Printing high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Technology acceleration in Forth Industrial Revolution

– 3d Printing has witnessed rapid integration of technology during Covid-19 in the Leadership & Managing People industry. As one of the leading players in the industry, 3d Printing needs to keep up with the evolution of technology in the Leadership & Managing People sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Shortening product life cycle

– it is one of the major threat that 3d Printing is facing in Leadership & Managing People sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of 3d Printing business can come under increasing regulations regarding data privacy, data security, etc.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. 3d Printing needs to understand the core reasons impacting the Leadership & Managing People industry. This will help it in building a better workplace.

Increasing wage structure of 3d Printing

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of 3d Printing.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for 3d Printing in the Leadership & Managing People sector and impact the bottomline of the organization.

Environmental challenges

– 3d Printing needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. 3d Printing can take advantage of this fund but it will also bring new competitors in the Leadership & Managing People industry.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of 3d Printing.

Consumer confidence and its impact on 3d Printing demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. 3d Printing will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.




Weighted SWOT Analysis of Materialise: Supporting the 3D Printing Revolution Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Materialise: Supporting the 3D Printing Revolution needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Materialise: Supporting the 3D Printing Revolution is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Materialise: Supporting the 3D Printing Revolution is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Materialise: Supporting the 3D Printing Revolution is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that 3d Printing needs to make to build a sustainable competitive advantage.



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