Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
Leadership & Managing People
Strategy / MBA Resources
Case Study SWOT Analysis Solution
Case Study Description of Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization
The integration of Wyeth began soon after the acquisition was announced in April 2009. Linked to the integration were a series of organizational structural changes. Jeff Kindler wondered whether the acquisition and all the organizational changes linked to it would be enough to generate real long-term success.
Swot Analysis of "Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization" written by Michael Rouse, Chander Sehgal includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Kindler Wyeth facing as an external strategic factors. Some of the topics covered in Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization case study are - Strategic Management Strategies, Mergers & acquisitions and Leadership & Managing People.
Some of the macro environment factors that can be used to understand the Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization casestudy better are - – talent flight as more people leaving formal jobs, increasing energy prices, increasing household debt because of falling income levels, increasing inequality as vast percentage of new income is going to the top 1%, challanges to central banks by blockchain based private currencies, digital marketing is dominated by two big players Facebook and Google, supply chains are disrupted by pandemic ,
increasing government debt because of Covid-19 spendings, central banks are concerned over increasing inflation, etc
Introduction to SWOT Analysis of Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Kindler Wyeth, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Kindler Wyeth operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization can be done for the following purposes –
1. Strategic planning using facts provided in Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization case study
2. Improving business portfolio management of Kindler Wyeth
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Kindler Wyeth
Strengths Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Kindler Wyeth in Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization Harvard Business Review case study are -
Ability to recruit top talent
– Kindler Wyeth is one of the leading recruiters in the industry. Managers in the Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.
Ability to lead change in Leadership & Managing People field
– Kindler Wyeth is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Kindler Wyeth in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
Diverse revenue streams
– Kindler Wyeth is present in almost all the verticals within the industry. This has provided firm in Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.
Strong track record of project management
– Kindler Wyeth is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.
Analytics focus
– Kindler Wyeth is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Michael Rouse, Chander Sehgal can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.
High switching costs
– The high switching costs that Kindler Wyeth has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.
Cross disciplinary teams
– Horizontal connected teams at the Kindler Wyeth are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.
Learning organization
- Kindler Wyeth is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Kindler Wyeth is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization Harvard Business Review case study emphasize – knowledge, initiative, and innovation.
Sustainable margins compare to other players in Leadership & Managing People industry
– Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization firm has clearly differentiated products in the market place. This has enabled Kindler Wyeth to fetch slight price premium compare to the competitors in the Leadership & Managing People industry. The sustainable margins have also helped Kindler Wyeth to invest into research and development (R&D) and innovation.
Innovation driven organization
– Kindler Wyeth is one of the most innovative firm in sector. Manager in Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.
Organizational Resilience of Kindler Wyeth
– The covid-19 pandemic has put organizational resilience at the centre of everthing that Kindler Wyeth does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.
Highly skilled collaborators
– Kindler Wyeth has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.
Weaknesses Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization are -
High bargaining power of channel partners
– Because of the regulatory requirements, Michael Rouse, Chander Sehgal suggests that, Kindler Wyeth is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.
Compensation and incentives
– The revenue per employee as mentioned in the HBR case study Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization, is just above the industry average. Kindler Wyeth needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.
Need for greater diversity
– Kindler Wyeth has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.
Workers concerns about automation
– As automation is fast increasing in the segment, Kindler Wyeth needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.
Lack of clear differentiation of Kindler Wyeth products
– To increase the profitability and margins on the products, Kindler Wyeth needs to provide more differentiated products than what it is currently offering in the marketplace.
High dependence on existing supply chain
– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Kindler Wyeth supply chain. Even after few cautionary changes mentioned in the HBR case study - Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Kindler Wyeth vulnerable to further global disruptions in South East Asia.
No frontier risks strategy
– After analyzing the HBR case study Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization, it seems that company is thinking about the frontier risks that can impact Leadership & Managing People strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.
High operating costs
– Compare to the competitors, firm in the HBR case study Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Kindler Wyeth 's lucrative customers.
Slow decision making process
– As mentioned earlier in the report, Kindler Wyeth has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Kindler Wyeth even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.
Interest costs
– Compare to the competition, Kindler Wyeth has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.
Slow to strategic competitive environment developments
– As Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization HBR case study mentions - Kindler Wyeth takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.
Opportunities Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization are -
Low interest rates
– Even though inflation is raising its head in most developed economies, Kindler Wyeth can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.
Remote work and new talent hiring opportunities
– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Kindler Wyeth to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Kindler Wyeth to hire the very best people irrespective of their geographical location.
Lowering marketing communication costs
– 5G expansion will open new opportunities for Kindler Wyeth in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Leadership & Managing People segment, and it will provide faster access to the consumers.
Increase in government spending
– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Kindler Wyeth can use these opportunities to build new business models that can help the communities that Kindler Wyeth operates in. Secondly it can use opportunities from government spending in Leadership & Managing People sector.
Redefining models of collaboration and team work
– As explained in the weaknesses section, Kindler Wyeth is facing challenges because of the dominance of functional experts in the organization. Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.
Better consumer reach
– The expansion of the 5G network will help Kindler Wyeth to increase its market reach. Kindler Wyeth will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.
Manufacturing automation
– Kindler Wyeth can use the latest technology developments to improve its manufacturing and designing process in Leadership & Managing People segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.
Using analytics as competitive advantage
– Kindler Wyeth has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Kindler Wyeth to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.
Reconfiguring business model
– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Kindler Wyeth to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.
Changes in consumer behavior post Covid-19
– Consumer behavior has changed in the Leadership & Managing People industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Kindler Wyeth can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Kindler Wyeth can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.
Buying journey improvements
– Kindler Wyeth can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.
Harnessing reconfiguration of the global supply chains
– As the trade war between US and China heats up in the coming years, Kindler Wyeth can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.
Creating value in data economy
– The success of analytics program of Kindler Wyeth has opened avenues for new revenue streams for the organization in the industry. This can help Kindler Wyeth to build a more holistic ecosystem as suggested in the Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization case study. Kindler Wyeth can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.
Threats Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization are -
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Kindler Wyeth can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization .
Stagnating economy with rate increase
– Kindler Wyeth can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.
Barriers of entry lowering
– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Kindler Wyeth with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.
Environmental challenges
– Kindler Wyeth needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Kindler Wyeth can take advantage of this fund but it will also bring new competitors in the Leadership & Managing People industry.
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
Backlash against dominant players
– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Kindler Wyeth business can come under increasing regulations regarding data privacy, data security, etc.
Consumer confidence and its impact on Kindler Wyeth demand
– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.
Shortening product life cycle
– it is one of the major threat that Kindler Wyeth is facing in Leadership & Managing People sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
High level of anxiety and lack of motivation
– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Kindler Wyeth needs to understand the core reasons impacting the Leadership & Managing People industry. This will help it in building a better workplace.
Instability in the European markets
– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Kindler Wyeth will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.
High dependence on third party suppliers
– Kindler Wyeth high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.
Capital market disruption
– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Kindler Wyeth.
Technology acceleration in Forth Industrial Revolution
– Kindler Wyeth has witnessed rapid integration of technology during Covid-19 in the Leadership & Managing People industry. As one of the leading players in the industry, Kindler Wyeth needs to keep up with the evolution of technology in the Leadership & Managing People sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.
Weighted SWOT Analysis of Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Change at Pfizer: Jeff Kindler (C) Post Wyeth Acquisition Organization is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Kindler Wyeth needs to make to build a sustainable competitive advantage.
