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Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis


Supplement for IMD582 an IMD584

Authors :: Donald A. Marchand

Topics :: Leadership & Managing People

Tags :: Health, Innovation, IT, Supply chain, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis" written by Donald A. Marchand includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Imd584 Imd582 facing as an external strategic factors. Some of the topics covered in Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis case study are - Strategic Management Strategies, Health, Innovation, IT, Supply chain and Leadership & Managing People.


Some of the macro environment factors that can be used to understand the Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis casestudy better are - – banking and financial system is disrupted by Bitcoin and other crypto currencies, geopolitical disruptions, there is increasing trade war between United States & China, wage bills are increasing, technology disruption, there is backlash against globalization, increasing household debt because of falling income levels, competitive advantages are harder to sustain because of technology dispersion, digital marketing is dominated by two big players Facebook and Google, etc



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Introduction to SWOT Analysis of Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Imd584 Imd582, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Imd584 Imd582 operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis can be done for the following purposes –
1. Strategic planning using facts provided in Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis case study
2. Improving business portfolio management of Imd584 Imd582
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Imd584 Imd582




Strengths Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Imd584 Imd582 in Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis Harvard Business Review case study are -

Diverse revenue streams

– Imd584 Imd582 is present in almost all the verticals within the industry. This has provided firm in Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Effective Research and Development (R&D)

– Imd584 Imd582 has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Innovation driven organization

– Imd584 Imd582 is one of the most innovative firm in sector. Manager in Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

High switching costs

– The high switching costs that Imd584 Imd582 has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.

Training and development

– Imd584 Imd582 has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Cross disciplinary teams

– Horizontal connected teams at the Imd584 Imd582 are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Ability to recruit top talent

– Imd584 Imd582 is one of the leading recruiters in the industry. Managers in the Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Ability to lead change in Leadership & Managing People field

– Imd584 Imd582 is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Imd584 Imd582 in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Digital Transformation in Leadership & Managing People segment

- digital transformation varies from industry to industry. For Imd584 Imd582 digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Imd584 Imd582 has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

High brand equity

– Imd584 Imd582 has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Imd584 Imd582 to keep acquiring new customers and building profitable relationship with both the new and loyal customers.

Analytics focus

– Imd584 Imd582 is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Donald A. Marchand can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Highly skilled collaborators

– Imd584 Imd582 has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.






Weaknesses Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis are -

High cash cycle compare to competitors

Imd584 Imd582 has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

Aligning sales with marketing

– It come across in the case study Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis can leverage the sales team experience to cultivate customer relationships as Imd584 Imd582 is planning to shift buying processes online.

No frontier risks strategy

– After analyzing the HBR case study Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis, it seems that company is thinking about the frontier risks that can impact Leadership & Managing People strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.

Ability to respond to the competition

– As the decision making is very deliberative, highlighted in the case study Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis, in the dynamic environment Imd584 Imd582 has struggled to respond to the nimble upstart competition. Imd584 Imd582 has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

High operating costs

– Compare to the competitors, firm in the HBR case study Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Imd584 Imd582 's lucrative customers.

High dependence on star products

– The top 2 products and services of the firm as mentioned in the Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Imd584 Imd582 has relatively successful track record of launching new products.

Skills based hiring

– The stress on hiring functional specialists at Imd584 Imd582 has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.

High bargaining power of channel partners

– Because of the regulatory requirements, Donald A. Marchand suggests that, Imd584 Imd582 is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.

Capital Spending Reduction

– Even during the low interest decade, Imd584 Imd582 has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Imd584 Imd582 supply chain. Even after few cautionary changes mentioned in the HBR case study - Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Imd584 Imd582 vulnerable to further global disruptions in South East Asia.

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis, is just above the industry average. Imd584 Imd582 needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.




Opportunities Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis are -

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Imd584 Imd582 to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Better consumer reach

– The expansion of the 5G network will help Imd584 Imd582 to increase its market reach. Imd584 Imd582 will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Leadership & Managing People industry, but it has also influenced the consumer preferences. Imd584 Imd582 can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Imd584 Imd582 in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Leadership & Managing People segment, and it will provide faster access to the consumers.

Learning at scale

– Online learning technologies has now opened space for Imd584 Imd582 to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Using analytics as competitive advantage

– Imd584 Imd582 has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Imd584 Imd582 to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Imd584 Imd582 can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Imd584 Imd582 can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Manufacturing automation

– Imd584 Imd582 can use the latest technology developments to improve its manufacturing and designing process in Leadership & Managing People segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Imd584 Imd582 can use these opportunities to build new business models that can help the communities that Imd584 Imd582 operates in. Secondly it can use opportunities from government spending in Leadership & Managing People sector.

Redefining models of collaboration and team work

– As explained in the weaknesses section, Imd584 Imd582 is facing challenges because of the dominance of functional experts in the organization. Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Creating value in data economy

– The success of analytics program of Imd584 Imd582 has opened avenues for new revenue streams for the organization in the industry. This can help Imd584 Imd582 to build a more holistic ecosystem as suggested in the Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis case study. Imd584 Imd582 can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Low interest rates

– Even though inflation is raising its head in most developed economies, Imd584 Imd582 can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.




Threats Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis are -

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis, Imd584 Imd582 may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Leadership & Managing People .

Consumer confidence and its impact on Imd584 Imd582 demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Imd584 Imd582.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Imd584 Imd582 can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis .

Easy access to finance

– Easy access to finance in Leadership & Managing People field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Imd584 Imd582 can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Regulatory challenges

– Imd584 Imd582 needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Leadership & Managing People industry regulations.

Shortening product life cycle

– it is one of the major threat that Imd584 Imd582 is facing in Leadership & Managing People sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Environmental challenges

– Imd584 Imd582 needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Imd584 Imd582 can take advantage of this fund but it will also bring new competitors in the Leadership & Managing People industry.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Imd584 Imd582 in the Leadership & Managing People sector and impact the bottomline of the organization.

Increasing wage structure of Imd584 Imd582

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Imd584 Imd582.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Imd584 Imd582 will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Imd584 Imd582 in the Leadership & Managing People industry. The Leadership & Managing People industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.




Weighted SWOT Analysis of Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Imd584 Imd582 needs to make to build a sustainable competitive advantage.



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