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Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis


Supplement for IMD582 an IMD584

Authors :: Donald A. Marchand

Topics :: Leadership & Managing People

Tags :: Health, Innovation, IT, Supply chain, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis" written by Donald A. Marchand includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Imd584 Imd582 facing as an external strategic factors. Some of the topics covered in Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis case study are - Strategic Management Strategies, Health, Innovation, IT, Supply chain and Leadership & Managing People.


Some of the macro environment factors that can be used to understand the Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis casestudy better are - – competitive advantages are harder to sustain because of technology dispersion, central banks are concerned over increasing inflation, technology disruption, talent flight as more people leaving formal jobs, digital marketing is dominated by two big players Facebook and Google, increasing household debt because of falling income levels, geopolitical disruptions, increasing inequality as vast percentage of new income is going to the top 1%, increasing transportation and logistics costs, etc



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Introduction to SWOT Analysis of Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Imd584 Imd582, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Imd584 Imd582 operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis can be done for the following purposes –
1. Strategic planning using facts provided in Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis case study
2. Improving business portfolio management of Imd584 Imd582
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Imd584 Imd582




Strengths Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Imd584 Imd582 in Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis Harvard Business Review case study are -

Strong track record of project management

– Imd584 Imd582 is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Ability to lead change in Leadership & Managing People field

– Imd584 Imd582 is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Imd584 Imd582 in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Operational resilience

– The operational resilience strategy in the Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.

Low bargaining power of suppliers

– Suppliers of Imd584 Imd582 in the sector have low bargaining power. Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Imd584 Imd582 to manage not only supply disruptions but also source products at highly competitive prices.

Analytics focus

– Imd584 Imd582 is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Donald A. Marchand can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Effective Research and Development (R&D)

– Imd584 Imd582 has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Ability to recruit top talent

– Imd584 Imd582 is one of the leading recruiters in the industry. Managers in the Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Organizational Resilience of Imd584 Imd582

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Imd584 Imd582 does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Innovation driven organization

– Imd584 Imd582 is one of the most innovative firm in sector. Manager in Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Cross disciplinary teams

– Horizontal connected teams at the Imd584 Imd582 are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Digital Transformation in Leadership & Managing People segment

- digital transformation varies from industry to industry. For Imd584 Imd582 digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Imd584 Imd582 has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Sustainable margins compare to other players in Leadership & Managing People industry

– Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis firm has clearly differentiated products in the market place. This has enabled Imd584 Imd582 to fetch slight price premium compare to the competitors in the Leadership & Managing People industry. The sustainable margins have also helped Imd584 Imd582 to invest into research and development (R&D) and innovation.






Weaknesses Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis are -

High operating costs

– Compare to the competitors, firm in the HBR case study Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Imd584 Imd582 's lucrative customers.

Skills based hiring

– The stress on hiring functional specialists at Imd584 Imd582 has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.

High cash cycle compare to competitors

Imd584 Imd582 has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

High bargaining power of channel partners

– Because of the regulatory requirements, Donald A. Marchand suggests that, Imd584 Imd582 is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis, is just above the industry average. Imd584 Imd582 needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

Interest costs

– Compare to the competition, Imd584 Imd582 has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.

Employees’ incomplete understanding of strategy

– From the instances in the HBR case study Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis, it seems that the employees of Imd584 Imd582 don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

Increasing silos among functional specialists

– The organizational structure of Imd584 Imd582 is dominated by functional specialists. It is not different from other players in the Leadership & Managing People segment. Imd584 Imd582 needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Imd584 Imd582 to focus more on services rather than just following the product oriented approach.

Workers concerns about automation

– As automation is fast increasing in the segment, Imd584 Imd582 needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.

Need for greater diversity

– Imd584 Imd582 has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Imd584 Imd582 supply chain. Even after few cautionary changes mentioned in the HBR case study - Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Imd584 Imd582 vulnerable to further global disruptions in South East Asia.




Opportunities Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis are -

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Imd584 Imd582 to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Leadership & Managing People industry, but it has also influenced the consumer preferences. Imd584 Imd582 can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Developing new processes and practices

– Imd584 Imd582 can develop new processes and procedures in Leadership & Managing People industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Better consumer reach

– The expansion of the 5G network will help Imd584 Imd582 to increase its market reach. Imd584 Imd582 will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Redefining models of collaboration and team work

– As explained in the weaknesses section, Imd584 Imd582 is facing challenges because of the dominance of functional experts in the organization. Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Low interest rates

– Even though inflation is raising its head in most developed economies, Imd584 Imd582 can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Imd584 Imd582 in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Leadership & Managing People segment, and it will provide faster access to the consumers.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Leadership & Managing People industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Imd584 Imd582 can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Imd584 Imd582 can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Leveraging digital technologies

– Imd584 Imd582 can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Learning at scale

– Online learning technologies has now opened space for Imd584 Imd582 to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Buying journey improvements

– Imd584 Imd582 can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Imd584 Imd582 can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Imd584 Imd582 can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.




Threats Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis are -

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Imd584 Imd582 will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

Increasing wage structure of Imd584 Imd582

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Imd584 Imd582.

Easy access to finance

– Easy access to finance in Leadership & Managing People field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Imd584 Imd582 can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis, Imd584 Imd582 may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Leadership & Managing People .

High dependence on third party suppliers

– Imd584 Imd582 high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Imd584 Imd582 needs to understand the core reasons impacting the Leadership & Managing People industry. This will help it in building a better workplace.

Stagnating economy with rate increase

– Imd584 Imd582 can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.

Environmental challenges

– Imd584 Imd582 needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Imd584 Imd582 can take advantage of this fund but it will also bring new competitors in the Leadership & Managing People industry.

Shortening product life cycle

– it is one of the major threat that Imd584 Imd582 is facing in Leadership & Managing People sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Imd584 Imd582.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Imd584 Imd582 with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Technology acceleration in Forth Industrial Revolution

– Imd584 Imd582 has witnessed rapid integration of technology during Covid-19 in the Leadership & Managing People industry. As one of the leading players in the industry, Imd584 Imd582 needs to keep up with the evolution of technology in the Leadership & Managing People sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.




Weighted SWOT Analysis of Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Sms For Life (C): Sustaining The Initiative And Leveraging Its Social And Business Value For Novartis is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Imd584 Imd582 needs to make to build a sustainable competitive advantage.



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