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Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B)


Dr. C.V. Chen learned that one of Lee and Li's senior legal assistants had illegally sold a client's shares in a Taiwanese company and sneaked out of Taiwan with over NT$3 billion. Lee and Li took several actions to minimize the impact of the situation on the firm, its clients and its employees. Now Chen began to review the events and the actions taken. Although he knew that the worst was behind, he also knew that a great deal of work needed to be done in order to ensure the reputation of the firm would remain intact in the future.

Authors :: Yeong-Yuh Chiang, W. Glenn Rowe

Topics :: Leadership & Managing People

Tags :: Crisis management, Decision making, Ethics, Leadership, Managing people, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B)" written by Yeong-Yuh Chiang, W. Glenn Rowe includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Lee Nt facing as an external strategic factors. Some of the topics covered in Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) case study are - Strategic Management Strategies, Crisis management, Decision making, Ethics, Leadership, Managing people and Leadership & Managing People.


Some of the macro environment factors that can be used to understand the Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) casestudy better are - – increasing inequality as vast percentage of new income is going to the top 1%, increasing commodity prices, central banks are concerned over increasing inflation, digital marketing is dominated by two big players Facebook and Google, competitive advantages are harder to sustain because of technology dispersion, challanges to central banks by blockchain based private currencies, banking and financial system is disrupted by Bitcoin and other crypto currencies, customer relationship management is fast transforming because of increasing concerns over data privacy, cloud computing is disrupting traditional business models, etc



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Introduction to SWOT Analysis of Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B)


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Lee Nt, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Lee Nt operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) can be done for the following purposes –
1. Strategic planning using facts provided in Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) case study
2. Improving business portfolio management of Lee Nt
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Lee Nt




Strengths Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Lee Nt in Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) Harvard Business Review case study are -

Strong track record of project management

– Lee Nt is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Low bargaining power of suppliers

– Suppliers of Lee Nt in the sector have low bargaining power. Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Lee Nt to manage not only supply disruptions but also source products at highly competitive prices.

Diverse revenue streams

– Lee Nt is present in almost all the verticals within the industry. This has provided firm in Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Highly skilled collaborators

– Lee Nt has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

High switching costs

– The high switching costs that Lee Nt has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.

Cross disciplinary teams

– Horizontal connected teams at the Lee Nt are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

High brand equity

– Lee Nt has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Lee Nt to keep acquiring new customers and building profitable relationship with both the new and loyal customers.

Sustainable margins compare to other players in Leadership & Managing People industry

– Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) firm has clearly differentiated products in the market place. This has enabled Lee Nt to fetch slight price premium compare to the competitors in the Leadership & Managing People industry. The sustainable margins have also helped Lee Nt to invest into research and development (R&D) and innovation.

Operational resilience

– The operational resilience strategy in the Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.

Learning organization

- Lee Nt is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Lee Nt is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) Harvard Business Review case study emphasize – knowledge, initiative, and innovation.

Effective Research and Development (R&D)

– Lee Nt has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Ability to lead change in Leadership & Managing People field

– Lee Nt is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Lee Nt in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.






Weaknesses Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) are -

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Lee Nt is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.

Ability to respond to the competition

– As the decision making is very deliberative, highlighted in the case study Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B), in the dynamic environment Lee Nt has struggled to respond to the nimble upstart competition. Lee Nt has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

Products dominated business model

– Even though Lee Nt has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) should strive to include more intangible value offerings along with its core products and services.

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B), is just above the industry average. Lee Nt needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

Slow to strategic competitive environment developments

– As Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) HBR case study mentions - Lee Nt takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

Employees’ incomplete understanding of strategy

– From the instances in the HBR case study Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B), it seems that the employees of Lee Nt don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Lee Nt supply chain. Even after few cautionary changes mentioned in the HBR case study - Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B), it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Lee Nt vulnerable to further global disruptions in South East Asia.

Aligning sales with marketing

– It come across in the case study Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) can leverage the sales team experience to cultivate customer relationships as Lee Nt is planning to shift buying processes online.

Need for greater diversity

– Lee Nt has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

Capital Spending Reduction

– Even during the low interest decade, Lee Nt has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

High dependence on star products

– The top 2 products and services of the firm as mentioned in the Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Lee Nt has relatively successful track record of launching new products.




Opportunities Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) are -

Developing new processes and practices

– Lee Nt can develop new processes and procedures in Leadership & Managing People industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Lee Nt can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Lee Nt in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Leadership & Managing People segment, and it will provide faster access to the consumers.

Manufacturing automation

– Lee Nt can use the latest technology developments to improve its manufacturing and designing process in Leadership & Managing People segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.

Leveraging digital technologies

– Lee Nt can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Creating value in data economy

– The success of analytics program of Lee Nt has opened avenues for new revenue streams for the organization in the industry. This can help Lee Nt to build a more holistic ecosystem as suggested in the Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) case study. Lee Nt can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Lee Nt to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Better consumer reach

– The expansion of the 5G network will help Lee Nt to increase its market reach. Lee Nt will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Low interest rates

– Even though inflation is raising its head in most developed economies, Lee Nt can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Loyalty marketing

– Lee Nt has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Lee Nt can use these opportunities to build new business models that can help the communities that Lee Nt operates in. Secondly it can use opportunities from government spending in Leadership & Managing People sector.

Using analytics as competitive advantage

– Lee Nt has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Lee Nt to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Leadership & Managing People industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Lee Nt can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Lee Nt can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.




Threats Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) are -

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B), Lee Nt may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Leadership & Managing People .

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Lee Nt will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Shortening product life cycle

– it is one of the major threat that Lee Nt is facing in Leadership & Managing People sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Lee Nt can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) .

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Lee Nt in the Leadership & Managing People sector and impact the bottomline of the organization.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Consumer confidence and its impact on Lee Nt demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

Environmental challenges

– Lee Nt needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Lee Nt can take advantage of this fund but it will also bring new competitors in the Leadership & Managing People industry.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Lee Nt business can come under increasing regulations regarding data privacy, data security, etc.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

Increasing wage structure of Lee Nt

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Lee Nt.

Technology acceleration in Forth Industrial Revolution

– Lee Nt has witnessed rapid integration of technology during Covid-19 in the Leadership & Managing People industry. As one of the leading players in the industry, Lee Nt needs to keep up with the evolution of technology in the Leadership & Managing People sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Easy access to finance

– Easy access to finance in Leadership & Managing People field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Lee Nt can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.




Weighted SWOT Analysis of Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B) is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Lee Nt needs to make to build a sustainable competitive advantage.



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