HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
Leadership & Managing People
Strategy / MBA Resources
Case Study SWOT Analysis Solution
Case Study Description of HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege
ScaleneWorks People Solutions LLP (ScaleneWorks), is a Bangalore-based talent management company, which commenced its operations in the summer of 2010 with a vision to build an organization of great value and be among the most respected talent acquisition solution providers globally. Sanjay Shelvankar, CEO of ScaleneWorks was considering the use of an analytical approach to predict renege. Past data from Indian IT companies revealed that 30% of the candidates did not join the company after offer acceptance, which significantly increased the overall cost of recruitment. Sanjay wondered if Analytics could possibly help in identifying the key drivers that influence a candidate in either joining/not-joining a company after accepting the offer, as it would largely help clients save both cost and time. However, there was a risk involved: any error in this prediction could turn out to be a costly affair, as the client could ''wrongly'' reject a potential candidate even without interviewing him/her.
Swot Analysis of "HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege" written by Rahul Kumar, Dinesh Kumar Unnikrishnan includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Scaleneworks Renege facing as an external strategic factors. Some of the topics covered in HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege case study are - Strategic Management Strategies, Financial analysis, Human resource management and Leadership & Managing People.
Some of the macro environment factors that can be used to understand the HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege casestudy better are - – increasing transportation and logistics costs, there is increasing trade war between United States & China, increasing government debt because of Covid-19 spendings, increasing inequality as vast percentage of new income is going to the top 1%, cloud computing is disrupting traditional business models, challanges to central banks by blockchain based private currencies, technology disruption,
there is backlash against globalization, supply chains are disrupted by pandemic , etc
Introduction to SWOT Analysis of HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Scaleneworks Renege, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Scaleneworks Renege operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege can be done for the following purposes –
1. Strategic planning using facts provided in HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege case study
2. Improving business portfolio management of Scaleneworks Renege
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Scaleneworks Renege
Strengths HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Scaleneworks Renege in HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege Harvard Business Review case study are -
Organizational Resilience of Scaleneworks Renege
– The covid-19 pandemic has put organizational resilience at the centre of everthing that Scaleneworks Renege does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.
Low bargaining power of suppliers
– Suppliers of Scaleneworks Renege in the sector have low bargaining power. HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Scaleneworks Renege to manage not only supply disruptions but also source products at highly competitive prices.
Learning organization
- Scaleneworks Renege is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Scaleneworks Renege is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege Harvard Business Review case study emphasize – knowledge, initiative, and innovation.
Successful track record of launching new products
– Scaleneworks Renege has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Scaleneworks Renege has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.
Analytics focus
– Scaleneworks Renege is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Rahul Kumar, Dinesh Kumar Unnikrishnan can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.
High brand equity
– Scaleneworks Renege has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Scaleneworks Renege to keep acquiring new customers and building profitable relationship with both the new and loyal customers.
Training and development
– Scaleneworks Renege has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.
Sustainable margins compare to other players in Leadership & Managing People industry
– HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege firm has clearly differentiated products in the market place. This has enabled Scaleneworks Renege to fetch slight price premium compare to the competitors in the Leadership & Managing People industry. The sustainable margins have also helped Scaleneworks Renege to invest into research and development (R&D) and innovation.
Cross disciplinary teams
– Horizontal connected teams at the Scaleneworks Renege are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.
High switching costs
– The high switching costs that Scaleneworks Renege has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.
Ability to lead change in Leadership & Managing People field
– Scaleneworks Renege is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Scaleneworks Renege in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
Strong track record of project management
– Scaleneworks Renege is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.
Weaknesses HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege are -
Slow to strategic competitive environment developments
– As HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege HBR case study mentions - Scaleneworks Renege takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.
High bargaining power of channel partners
– Because of the regulatory requirements, Rahul Kumar, Dinesh Kumar Unnikrishnan suggests that, Scaleneworks Renege is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.
Increasing silos among functional specialists
– The organizational structure of Scaleneworks Renege is dominated by functional specialists. It is not different from other players in the Leadership & Managing People segment. Scaleneworks Renege needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Scaleneworks Renege to focus more on services rather than just following the product oriented approach.
Low market penetration in new markets
– Outside its home market of Scaleneworks Renege, firm in the HBR case study HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.
Products dominated business model
– Even though Scaleneworks Renege has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege should strive to include more intangible value offerings along with its core products and services.
No frontier risks strategy
– After analyzing the HBR case study HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege, it seems that company is thinking about the frontier risks that can impact Leadership & Managing People strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.
Ability to respond to the competition
– As the decision making is very deliberative, highlighted in the case study HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege, in the dynamic environment Scaleneworks Renege has struggled to respond to the nimble upstart competition. Scaleneworks Renege has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.
Need for greater diversity
– Scaleneworks Renege has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.
Slow to harness new channels of communication
– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Scaleneworks Renege is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.
Interest costs
– Compare to the competition, Scaleneworks Renege has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.
Compensation and incentives
– The revenue per employee as mentioned in the HBR case study HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege, is just above the industry average. Scaleneworks Renege needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.
Opportunities HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege are -
Harnessing reconfiguration of the global supply chains
– As the trade war between US and China heats up in the coming years, Scaleneworks Renege can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.
Better consumer reach
– The expansion of the 5G network will help Scaleneworks Renege to increase its market reach. Scaleneworks Renege will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.
Changes in consumer behavior post Covid-19
– Consumer behavior has changed in the Leadership & Managing People industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Scaleneworks Renege can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Scaleneworks Renege can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.
Low interest rates
– Even though inflation is raising its head in most developed economies, Scaleneworks Renege can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.
Identify volunteer opportunities
– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Scaleneworks Renege can explore opportunities that can attract volunteers and are consistent with its mission and vision.
Buying journey improvements
– Scaleneworks Renege can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.
Loyalty marketing
– Scaleneworks Renege has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.
Using analytics as competitive advantage
– Scaleneworks Renege has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Scaleneworks Renege to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.
Remote work and new talent hiring opportunities
– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Scaleneworks Renege to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Scaleneworks Renege to hire the very best people irrespective of their geographical location.
Learning at scale
– Online learning technologies has now opened space for Scaleneworks Renege to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.
Building a culture of innovation
– managers at Scaleneworks Renege can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Leadership & Managing People segment.
Leveraging digital technologies
– Scaleneworks Renege can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.
Redefining models of collaboration and team work
– As explained in the weaknesses section, Scaleneworks Renege is facing challenges because of the dominance of functional experts in the organization. HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.
Threats HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege are -
Regulatory challenges
– Scaleneworks Renege needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Leadership & Managing People industry regulations.
Barriers of entry lowering
– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Scaleneworks Renege with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.
Capital market disruption
– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Scaleneworks Renege.
Environmental challenges
– Scaleneworks Renege needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Scaleneworks Renege can take advantage of this fund but it will also bring new competitors in the Leadership & Managing People industry.
Shortening product life cycle
– it is one of the major threat that Scaleneworks Renege is facing in Leadership & Managing People sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
Increasing wage structure of Scaleneworks Renege
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Scaleneworks Renege.
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
High dependence on third party suppliers
– Scaleneworks Renege high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.
Stagnating economy with rate increase
– Scaleneworks Renege can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Scaleneworks Renege in the Leadership & Managing People sector and impact the bottomline of the organization.
Trade war between China and United States
– The trade war between two of the biggest economies can hugely impact the opportunities for Scaleneworks Renege in the Leadership & Managing People industry. The Leadership & Managing People industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege, Scaleneworks Renege may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Leadership & Managing People .
High level of anxiety and lack of motivation
– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Scaleneworks Renege needs to understand the core reasons impacting the Leadership & Managing People industry. This will help it in building a better workplace.
Weighted SWOT Analysis of HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of HR Analytics at ScaleneWorks: Behavioral Modeling to Predict Renege is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Scaleneworks Renege needs to make to build a sustainable competitive advantage.
