Swot Analysis of "Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough?" written by Ashish Nanda includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Jefri Saga facing as an external strategic factors. Some of the topics covered in Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? case study are - Strategic Management Strategies, Corporate governance, Ethics, Managing people, Regulation and Leadership & Managing People.
Some of the macro environment factors that can be used to understand the Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? casestudy better are - – increasing inequality as vast percentage of new income is going to the top 1%, wage bills are increasing, technology disruption, increasing commodity prices, cloud computing is disrupting traditional business models, customer relationship management is fast transforming because of increasing concerns over data privacy, there is backlash against globalization,
supply chains are disrupted by pandemic , talent flight as more people leaving formal jobs, etc
Introduction to SWOT Analysis of Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough?
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Jefri Saga, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Jefri Saga operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? can be done for the following purposes –
1. Strategic planning using facts provided in Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? case study
2. Improving business portfolio management of Jefri Saga
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Jefri Saga
Strengths Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Jefri Saga in Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? Harvard Business Review case study are -
Operational resilience
– The operational resilience strategy in the Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.
Ability to recruit top talent
– Jefri Saga is one of the leading recruiters in the industry. Managers in the Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.
Diverse revenue streams
– Jefri Saga is present in almost all the verticals within the industry. This has provided firm in Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.
Ability to lead change in Leadership & Managing People field
– Jefri Saga is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Jefri Saga in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
Digital Transformation in Leadership & Managing People segment
- digital transformation varies from industry to industry. For Jefri Saga digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Jefri Saga has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.
Training and development
– Jefri Saga has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.
Successful track record of launching new products
– Jefri Saga has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Jefri Saga has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.
Innovation driven organization
– Jefri Saga is one of the most innovative firm in sector. Manager in Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.
Learning organization
- Jefri Saga is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Jefri Saga is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? Harvard Business Review case study emphasize – knowledge, initiative, and innovation.
Strong track record of project management
– Jefri Saga is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.
Low bargaining power of suppliers
– Suppliers of Jefri Saga in the sector have low bargaining power. Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Jefri Saga to manage not only supply disruptions but also source products at highly competitive prices.
Superior customer experience
– The customer experience strategy of Jefri Saga in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.
Weaknesses Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? are -
Interest costs
– Compare to the competition, Jefri Saga has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.
High bargaining power of channel partners
– Because of the regulatory requirements, Ashish Nanda suggests that, Jefri Saga is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.
Increasing silos among functional specialists
– The organizational structure of Jefri Saga is dominated by functional specialists. It is not different from other players in the Leadership & Managing People segment. Jefri Saga needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Jefri Saga to focus more on services rather than just following the product oriented approach.
Need for greater diversity
– Jefri Saga has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.
Ability to respond to the competition
– As the decision making is very deliberative, highlighted in the case study Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough?, in the dynamic environment Jefri Saga has struggled to respond to the nimble upstart competition. Jefri Saga has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.
High cash cycle compare to competitors
Jefri Saga has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.
Slow to strategic competitive environment developments
– As Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? HBR case study mentions - Jefri Saga takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.
High dependence on star products
– The top 2 products and services of the firm as mentioned in the Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Jefri Saga has relatively successful track record of launching new products.
Products dominated business model
– Even though Jefri Saga has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? should strive to include more intangible value offerings along with its core products and services.
Compensation and incentives
– The revenue per employee as mentioned in the HBR case study Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough?, is just above the industry average. Jefri Saga needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.
Capital Spending Reduction
– Even during the low interest decade, Jefri Saga has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.
Opportunities Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? are -
Redefining models of collaboration and team work
– As explained in the weaknesses section, Jefri Saga is facing challenges because of the dominance of functional experts in the organization. Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.
Changes in consumer behavior post Covid-19
– Consumer behavior has changed in the Leadership & Managing People industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Jefri Saga can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Jefri Saga can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.
Learning at scale
– Online learning technologies has now opened space for Jefri Saga to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.
Finding new ways to collaborate
– Covid-19 has not only transformed business models of companies in Leadership & Managing People industry, but it has also influenced the consumer preferences. Jefri Saga can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.
Harnessing reconfiguration of the global supply chains
– As the trade war between US and China heats up in the coming years, Jefri Saga can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough?, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.
Lowering marketing communication costs
– 5G expansion will open new opportunities for Jefri Saga in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Leadership & Managing People segment, and it will provide faster access to the consumers.
Loyalty marketing
– Jefri Saga has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.
Buying journey improvements
– Jefri Saga can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.
Leveraging digital technologies
– Jefri Saga can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.
Creating value in data economy
– The success of analytics program of Jefri Saga has opened avenues for new revenue streams for the organization in the industry. This can help Jefri Saga to build a more holistic ecosystem as suggested in the Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? case study. Jefri Saga can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.
Remote work and new talent hiring opportunities
– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Jefri Saga to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Jefri Saga to hire the very best people irrespective of their geographical location.
Developing new processes and practices
– Jefri Saga can develop new processes and procedures in Leadership & Managing People industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.
Increase in government spending
– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Jefri Saga can use these opportunities to build new business models that can help the communities that Jefri Saga operates in. Secondly it can use opportunities from government spending in Leadership & Managing People sector.
Threats Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? are -
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Jefri Saga can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? .
Stagnating economy with rate increase
– Jefri Saga can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.
Consumer confidence and its impact on Jefri Saga demand
– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.
Capital market disruption
– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Jefri Saga.
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Jefri Saga in the Leadership & Managing People sector and impact the bottomline of the organization.
High dependence on third party suppliers
– Jefri Saga high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.
Environmental challenges
– Jefri Saga needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Jefri Saga can take advantage of this fund but it will also bring new competitors in the Leadership & Managing People industry.
Barriers of entry lowering
– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Jefri Saga with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.
Aging population
– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.
Shortening product life cycle
– it is one of the major threat that Jefri Saga is facing in Leadership & Managing People sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough?, Jefri Saga may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Leadership & Managing People .
Easy access to finance
– Easy access to finance in Leadership & Managing People field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Jefri Saga can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.
Weighted SWOT Analysis of Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Saga of Prince Jefri and KPMG (D): When Are Chinese Walls Enough? is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Jefri Saga needs to make to build a sustainable competitive advantage.
