Swot Analysis of "Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu" written by Ken Mark, Jane M. Howell includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Pauline Zhu facing as an external strategic factors. Some of the topics covered in Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu case study are - Strategic Management Strategies, and Leadership & Managing People.
Some of the macro environment factors that can be used to understand the Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu casestudy better are - – increasing energy prices, wage bills are increasing, there is backlash against globalization, banking and financial system is disrupted by Bitcoin and other crypto currencies, increasing inequality as vast percentage of new income is going to the top 1%, challanges to central banks by blockchain based private currencies, increasing transportation and logistics costs,
talent flight as more people leaving formal jobs, cloud computing is disrupting traditional business models, etc
Introduction to SWOT Analysis of Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Pauline Zhu, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Pauline Zhu operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu can be done for the following purposes –
1. Strategic planning using facts provided in Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu case study
2. Improving business portfolio management of Pauline Zhu
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Pauline Zhu
Strengths Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Pauline Zhu in Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu Harvard Business Review case study are -
High brand equity
– Pauline Zhu has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Pauline Zhu to keep acquiring new customers and building profitable relationship with both the new and loyal customers.
Cross disciplinary teams
– Horizontal connected teams at the Pauline Zhu are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.
Low bargaining power of suppliers
– Suppliers of Pauline Zhu in the sector have low bargaining power. Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Pauline Zhu to manage not only supply disruptions but also source products at highly competitive prices.
Learning organization
- Pauline Zhu is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Pauline Zhu is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu Harvard Business Review case study emphasize – knowledge, initiative, and innovation.
Diverse revenue streams
– Pauline Zhu is present in almost all the verticals within the industry. This has provided firm in Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.
Training and development
– Pauline Zhu has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.
Operational resilience
– The operational resilience strategy in the Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.
Organizational Resilience of Pauline Zhu
– The covid-19 pandemic has put organizational resilience at the centre of everthing that Pauline Zhu does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.
Analytics focus
– Pauline Zhu is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Ken Mark, Jane M. Howell can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.
Innovation driven organization
– Pauline Zhu is one of the most innovative firm in sector. Manager in Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.
Ability to lead change in Leadership & Managing People field
– Pauline Zhu is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Pauline Zhu in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
Successful track record of launching new products
– Pauline Zhu has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Pauline Zhu has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.
Weaknesses Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu are -
No frontier risks strategy
– After analyzing the HBR case study Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu, it seems that company is thinking about the frontier risks that can impact Leadership & Managing People strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.
High dependence on star products
– The top 2 products and services of the firm as mentioned in the Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Pauline Zhu has relatively successful track record of launching new products.
Ability to respond to the competition
– As the decision making is very deliberative, highlighted in the case study Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu, in the dynamic environment Pauline Zhu has struggled to respond to the nimble upstart competition. Pauline Zhu has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.
Slow to strategic competitive environment developments
– As Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu HBR case study mentions - Pauline Zhu takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.
Interest costs
– Compare to the competition, Pauline Zhu has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.
Slow decision making process
– As mentioned earlier in the report, Pauline Zhu has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Pauline Zhu even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.
Aligning sales with marketing
– It come across in the case study Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu can leverage the sales team experience to cultivate customer relationships as Pauline Zhu is planning to shift buying processes online.
Compensation and incentives
– The revenue per employee as mentioned in the HBR case study Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu, is just above the industry average. Pauline Zhu needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.
Products dominated business model
– Even though Pauline Zhu has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu should strive to include more intangible value offerings along with its core products and services.
Slow to harness new channels of communication
– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Pauline Zhu is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.
Lack of clear differentiation of Pauline Zhu products
– To increase the profitability and margins on the products, Pauline Zhu needs to provide more differentiated products than what it is currently offering in the marketplace.
Opportunities Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu are -
Better consumer reach
– The expansion of the 5G network will help Pauline Zhu to increase its market reach. Pauline Zhu will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.
Lowering marketing communication costs
– 5G expansion will open new opportunities for Pauline Zhu in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Leadership & Managing People segment, and it will provide faster access to the consumers.
Developing new processes and practices
– Pauline Zhu can develop new processes and procedures in Leadership & Managing People industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.
Reforming the budgeting process
- By establishing new metrics that will be used to evaluate both existing and potential projects Pauline Zhu can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.
Creating value in data economy
– The success of analytics program of Pauline Zhu has opened avenues for new revenue streams for the organization in the industry. This can help Pauline Zhu to build a more holistic ecosystem as suggested in the Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu case study. Pauline Zhu can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.
Leveraging digital technologies
– Pauline Zhu can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.
Low interest rates
– Even though inflation is raising its head in most developed economies, Pauline Zhu can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.
Learning at scale
– Online learning technologies has now opened space for Pauline Zhu to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.
Increase in government spending
– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Pauline Zhu can use these opportunities to build new business models that can help the communities that Pauline Zhu operates in. Secondly it can use opportunities from government spending in Leadership & Managing People sector.
Remote work and new talent hiring opportunities
– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Pauline Zhu to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Pauline Zhu to hire the very best people irrespective of their geographical location.
Identify volunteer opportunities
– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Pauline Zhu can explore opportunities that can attract volunteers and are consistent with its mission and vision.
Using analytics as competitive advantage
– Pauline Zhu has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Pauline Zhu to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.
Loyalty marketing
– Pauline Zhu has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.
Threats Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu are -
Regulatory challenges
– Pauline Zhu needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Leadership & Managing People industry regulations.
Backlash against dominant players
– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Pauline Zhu business can come under increasing regulations regarding data privacy, data security, etc.
Trade war between China and United States
– The trade war between two of the biggest economies can hugely impact the opportunities for Pauline Zhu in the Leadership & Managing People industry. The Leadership & Managing People industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Pauline Zhu in the Leadership & Managing People sector and impact the bottomline of the organization.
Environmental challenges
– Pauline Zhu needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Pauline Zhu can take advantage of this fund but it will also bring new competitors in the Leadership & Managing People industry.
Stagnating economy with rate increase
– Pauline Zhu can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.
Barriers of entry lowering
– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Pauline Zhu with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Pauline Zhu can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu .
Instability in the European markets
– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Pauline Zhu will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.
Capital market disruption
– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Pauline Zhu.
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu, Pauline Zhu may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Leadership & Managing People .
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
Easy access to finance
– Easy access to finance in Leadership & Managing People field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Pauline Zhu can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.
Weighted SWOT Analysis of Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Coaching for Exceptional Performance Workshop: Senior Associate, High Net Worth Wealth Management, Pauline Zhu is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Pauline Zhu needs to make to build a sustainable competitive advantage.
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