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Taking charge: JA?rgen Klinsmann and the German national soccer team SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Taking charge: JA?rgen Klinsmann and the German national soccer team


During the two years in which coach JA?rgen Klinsmann prepared the national soccer team for the World Cup, Germany experienced a soccer revolution. Klinsmann brought a team that had hit rock-bottom back to a world-class level. The soccer team's appearance on and off the field galvanized the Germans and contributed significantly to the World Cup's amazing success: all its games were sold out, the mood was euphoric in the stadiums, and new images of a friendly, open Germany circulated around the world.

Authors :: Ulf Schaefer, Christoph Burger

Topics :: Leadership & Managing People

Tags :: Leadership, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Taking charge: JA?rgen Klinsmann and the German national soccer team" written by Ulf Schaefer, Christoph Burger includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Klinsmann Soccer facing as an external strategic factors. Some of the topics covered in Taking charge: JA?rgen Klinsmann and the German national soccer team case study are - Strategic Management Strategies, Leadership and Leadership & Managing People.


Some of the macro environment factors that can be used to understand the Taking charge: JA?rgen Klinsmann and the German national soccer team casestudy better are - – increasing household debt because of falling income levels, talent flight as more people leaving formal jobs, digital marketing is dominated by two big players Facebook and Google, cloud computing is disrupting traditional business models, technology disruption, there is increasing trade war between United States & China, supply chains are disrupted by pandemic , there is backlash against globalization, customer relationship management is fast transforming because of increasing concerns over data privacy, etc



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Introduction to SWOT Analysis of Taking charge: JA?rgen Klinsmann and the German national soccer team


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Taking charge: JA?rgen Klinsmann and the German national soccer team case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Klinsmann Soccer, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Klinsmann Soccer operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Taking charge: JA?rgen Klinsmann and the German national soccer team can be done for the following purposes –
1. Strategic planning using facts provided in Taking charge: JA?rgen Klinsmann and the German national soccer team case study
2. Improving business portfolio management of Klinsmann Soccer
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Klinsmann Soccer




Strengths Taking charge: JA?rgen Klinsmann and the German national soccer team | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Klinsmann Soccer in Taking charge: JA?rgen Klinsmann and the German national soccer team Harvard Business Review case study are -

Low bargaining power of suppliers

– Suppliers of Klinsmann Soccer in the sector have low bargaining power. Taking charge: JA?rgen Klinsmann and the German national soccer team has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Klinsmann Soccer to manage not only supply disruptions but also source products at highly competitive prices.

Effective Research and Development (R&D)

– Klinsmann Soccer has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Taking charge: JA?rgen Klinsmann and the German national soccer team - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Successful track record of launching new products

– Klinsmann Soccer has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Klinsmann Soccer has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Learning organization

- Klinsmann Soccer is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Klinsmann Soccer is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Taking charge: JA?rgen Klinsmann and the German national soccer team Harvard Business Review case study emphasize – knowledge, initiative, and innovation.

Ability to lead change in Leadership & Managing People field

– Klinsmann Soccer is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Klinsmann Soccer in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Digital Transformation in Leadership & Managing People segment

- digital transformation varies from industry to industry. For Klinsmann Soccer digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Klinsmann Soccer has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Cross disciplinary teams

– Horizontal connected teams at the Klinsmann Soccer are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Training and development

– Klinsmann Soccer has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Taking charge: JA?rgen Klinsmann and the German national soccer team Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Innovation driven organization

– Klinsmann Soccer is one of the most innovative firm in sector. Manager in Taking charge: JA?rgen Klinsmann and the German national soccer team Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Highly skilled collaborators

– Klinsmann Soccer has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Taking charge: JA?rgen Klinsmann and the German national soccer team HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Strong track record of project management

– Klinsmann Soccer is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Superior customer experience

– The customer experience strategy of Klinsmann Soccer in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.






Weaknesses Taking charge: JA?rgen Klinsmann and the German national soccer team | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Taking charge: JA?rgen Klinsmann and the German national soccer team are -

Products dominated business model

– Even though Klinsmann Soccer has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Taking charge: JA?rgen Klinsmann and the German national soccer team should strive to include more intangible value offerings along with its core products and services.

High cash cycle compare to competitors

Klinsmann Soccer has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Klinsmann Soccer supply chain. Even after few cautionary changes mentioned in the HBR case study - Taking charge: JA?rgen Klinsmann and the German national soccer team, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Klinsmann Soccer vulnerable to further global disruptions in South East Asia.

Aligning sales with marketing

– It come across in the case study Taking charge: JA?rgen Klinsmann and the German national soccer team that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Taking charge: JA?rgen Klinsmann and the German national soccer team can leverage the sales team experience to cultivate customer relationships as Klinsmann Soccer is planning to shift buying processes online.

Need for greater diversity

– Klinsmann Soccer has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

Workers concerns about automation

– As automation is fast increasing in the segment, Klinsmann Soccer needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.

Lack of clear differentiation of Klinsmann Soccer products

– To increase the profitability and margins on the products, Klinsmann Soccer needs to provide more differentiated products than what it is currently offering in the marketplace.

Skills based hiring

– The stress on hiring functional specialists at Klinsmann Soccer has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.

High bargaining power of channel partners

– Because of the regulatory requirements, Ulf Schaefer, Christoph Burger suggests that, Klinsmann Soccer is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.

Slow to strategic competitive environment developments

– As Taking charge: JA?rgen Klinsmann and the German national soccer team HBR case study mentions - Klinsmann Soccer takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

Slow decision making process

– As mentioned earlier in the report, Klinsmann Soccer has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Klinsmann Soccer even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.




Opportunities Taking charge: JA?rgen Klinsmann and the German national soccer team | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Taking charge: JA?rgen Klinsmann and the German national soccer team are -

Buying journey improvements

– Klinsmann Soccer can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Taking charge: JA?rgen Klinsmann and the German national soccer team suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Klinsmann Soccer can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Taking charge: JA?rgen Klinsmann and the German national soccer team, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Klinsmann Soccer in the consumer business. Now Klinsmann Soccer can target international markets with far fewer capital restrictions requirements than the existing system.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Leadership & Managing People industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Klinsmann Soccer can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Klinsmann Soccer can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Klinsmann Soccer can explore opportunities that can attract volunteers and are consistent with its mission and vision.

Building a culture of innovation

– managers at Klinsmann Soccer can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Leadership & Managing People segment.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Klinsmann Soccer in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Leadership & Managing People segment, and it will provide faster access to the consumers.

Manufacturing automation

– Klinsmann Soccer can use the latest technology developments to improve its manufacturing and designing process in Leadership & Managing People segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.

Low interest rates

– Even though inflation is raising its head in most developed economies, Klinsmann Soccer can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Leadership & Managing People industry, but it has also influenced the consumer preferences. Klinsmann Soccer can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Creating value in data economy

– The success of analytics program of Klinsmann Soccer has opened avenues for new revenue streams for the organization in the industry. This can help Klinsmann Soccer to build a more holistic ecosystem as suggested in the Taking charge: JA?rgen Klinsmann and the German national soccer team case study. Klinsmann Soccer can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Loyalty marketing

– Klinsmann Soccer has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Learning at scale

– Online learning technologies has now opened space for Klinsmann Soccer to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.




Threats Taking charge: JA?rgen Klinsmann and the German national soccer team External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Taking charge: JA?rgen Klinsmann and the German national soccer team are -

Easy access to finance

– Easy access to finance in Leadership & Managing People field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Klinsmann Soccer can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Klinsmann Soccer in the Leadership & Managing People sector and impact the bottomline of the organization.

Technology acceleration in Forth Industrial Revolution

– Klinsmann Soccer has witnessed rapid integration of technology during Covid-19 in the Leadership & Managing People industry. As one of the leading players in the industry, Klinsmann Soccer needs to keep up with the evolution of technology in the Leadership & Managing People sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

Increasing wage structure of Klinsmann Soccer

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Klinsmann Soccer.

Shortening product life cycle

– it is one of the major threat that Klinsmann Soccer is facing in Leadership & Managing People sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Klinsmann Soccer in the Leadership & Managing People industry. The Leadership & Managing People industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Klinsmann Soccer business can come under increasing regulations regarding data privacy, data security, etc.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Klinsmann Soccer with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Taking charge: JA?rgen Klinsmann and the German national soccer team, Klinsmann Soccer may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Leadership & Managing People .

High dependence on third party suppliers

– Klinsmann Soccer high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Klinsmann Soccer needs to understand the core reasons impacting the Leadership & Managing People industry. This will help it in building a better workplace.




Weighted SWOT Analysis of Taking charge: JA?rgen Klinsmann and the German national soccer team Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Taking charge: JA?rgen Klinsmann and the German national soccer team needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Taking charge: JA?rgen Klinsmann and the German national soccer team is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Taking charge: JA?rgen Klinsmann and the German national soccer team is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Taking charge: JA?rgen Klinsmann and the German national soccer team is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Klinsmann Soccer needs to make to build a sustainable competitive advantage.



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