Beyond the Charismatic Leader: Leadership and Organizational Change SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
Leadership & Managing People
Strategy / MBA Resources
Case Study SWOT Analysis Solution
Case Study Description of Beyond the Charismatic Leader: Leadership and Organizational Change
In ever more turbulent environments, executive leadership matters as never before. Organization speed, flexibility, and the need to execute discontinuous change require sharpened leadership skills. Charismatic leaders are important. These relatively rare leaders provide vision, direction, and energy for their firms. However, charisma is never enough to build competitive, agile organizations. Charismatic leadership must be bolstered by institutional leadership through attention to details on roles, structures, and rewards. Further, as most organizations are too large and complex for any one executive or senior team to manage directly, responsibility for managing in turbulent environments must be institutionalized throughout the management system.
Swot Analysis of "Beyond the Charismatic Leader: Leadership and Organizational Change" written by David A. Nadler, Michael L. Tushman includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Charismatic Leadership facing as an external strategic factors. Some of the topics covered in Beyond the Charismatic Leader: Leadership and Organizational Change case study are - Strategic Management Strategies, Leadership and Leadership & Managing People.
Some of the macro environment factors that can be used to understand the Beyond the Charismatic Leader: Leadership and Organizational Change casestudy better are - – geopolitical disruptions, customer relationship management is fast transforming because of increasing concerns over data privacy, supply chains are disrupted by pandemic , challanges to central banks by blockchain based private currencies, competitive advantages are harder to sustain because of technology dispersion, digital marketing is dominated by two big players Facebook and Google, increasing energy prices,
wage bills are increasing, central banks are concerned over increasing inflation, etc
Introduction to SWOT Analysis of Beyond the Charismatic Leader: Leadership and Organizational Change
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Beyond the Charismatic Leader: Leadership and Organizational Change case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Charismatic Leadership, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Charismatic Leadership operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Beyond the Charismatic Leader: Leadership and Organizational Change can be done for the following purposes –
1. Strategic planning using facts provided in Beyond the Charismatic Leader: Leadership and Organizational Change case study
2. Improving business portfolio management of Charismatic Leadership
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Charismatic Leadership
Strengths Beyond the Charismatic Leader: Leadership and Organizational Change | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Charismatic Leadership in Beyond the Charismatic Leader: Leadership and Organizational Change Harvard Business Review case study are -
Cross disciplinary teams
– Horizontal connected teams at the Charismatic Leadership are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.
Superior customer experience
– The customer experience strategy of Charismatic Leadership in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.
Ability to lead change in Leadership & Managing People field
– Charismatic Leadership is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Charismatic Leadership in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
Successful track record of launching new products
– Charismatic Leadership has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Charismatic Leadership has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.
Innovation driven organization
– Charismatic Leadership is one of the most innovative firm in sector. Manager in Beyond the Charismatic Leader: Leadership and Organizational Change Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.
Diverse revenue streams
– Charismatic Leadership is present in almost all the verticals within the industry. This has provided firm in Beyond the Charismatic Leader: Leadership and Organizational Change case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.
Analytics focus
– Charismatic Leadership is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by David A. Nadler, Michael L. Tushman can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.
Highly skilled collaborators
– Charismatic Leadership has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Beyond the Charismatic Leader: Leadership and Organizational Change HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.
Strong track record of project management
– Charismatic Leadership is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.
Learning organization
- Charismatic Leadership is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Charismatic Leadership is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Beyond the Charismatic Leader: Leadership and Organizational Change Harvard Business Review case study emphasize – knowledge, initiative, and innovation.
Ability to recruit top talent
– Charismatic Leadership is one of the leading recruiters in the industry. Managers in the Beyond the Charismatic Leader: Leadership and Organizational Change are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.
Low bargaining power of suppliers
– Suppliers of Charismatic Leadership in the sector have low bargaining power. Beyond the Charismatic Leader: Leadership and Organizational Change has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Charismatic Leadership to manage not only supply disruptions but also source products at highly competitive prices.
Weaknesses Beyond the Charismatic Leader: Leadership and Organizational Change | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Beyond the Charismatic Leader: Leadership and Organizational Change are -
High dependence on existing supply chain
– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Charismatic Leadership supply chain. Even after few cautionary changes mentioned in the HBR case study - Beyond the Charismatic Leader: Leadership and Organizational Change, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Charismatic Leadership vulnerable to further global disruptions in South East Asia.
Compensation and incentives
– The revenue per employee as mentioned in the HBR case study Beyond the Charismatic Leader: Leadership and Organizational Change, is just above the industry average. Charismatic Leadership needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.
High dependence on star products
– The top 2 products and services of the firm as mentioned in the Beyond the Charismatic Leader: Leadership and Organizational Change HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Charismatic Leadership has relatively successful track record of launching new products.
Slow to strategic competitive environment developments
– As Beyond the Charismatic Leader: Leadership and Organizational Change HBR case study mentions - Charismatic Leadership takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.
Ability to respond to the competition
– As the decision making is very deliberative, highlighted in the case study Beyond the Charismatic Leader: Leadership and Organizational Change, in the dynamic environment Charismatic Leadership has struggled to respond to the nimble upstart competition. Charismatic Leadership has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.
Slow to harness new channels of communication
– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Charismatic Leadership is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Beyond the Charismatic Leader: Leadership and Organizational Change can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.
Aligning sales with marketing
– It come across in the case study Beyond the Charismatic Leader: Leadership and Organizational Change that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Beyond the Charismatic Leader: Leadership and Organizational Change can leverage the sales team experience to cultivate customer relationships as Charismatic Leadership is planning to shift buying processes online.
Low market penetration in new markets
– Outside its home market of Charismatic Leadership, firm in the HBR case study Beyond the Charismatic Leader: Leadership and Organizational Change needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.
High operating costs
– Compare to the competitors, firm in the HBR case study Beyond the Charismatic Leader: Leadership and Organizational Change has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Charismatic Leadership 's lucrative customers.
Need for greater diversity
– Charismatic Leadership has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.
Increasing silos among functional specialists
– The organizational structure of Charismatic Leadership is dominated by functional specialists. It is not different from other players in the Leadership & Managing People segment. Charismatic Leadership needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Charismatic Leadership to focus more on services rather than just following the product oriented approach.
Opportunities Beyond the Charismatic Leader: Leadership and Organizational Change | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Beyond the Charismatic Leader: Leadership and Organizational Change are -
Finding new ways to collaborate
– Covid-19 has not only transformed business models of companies in Leadership & Managing People industry, but it has also influenced the consumer preferences. Charismatic Leadership can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.
Developing new processes and practices
– Charismatic Leadership can develop new processes and procedures in Leadership & Managing People industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.
Increase in government spending
– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Charismatic Leadership can use these opportunities to build new business models that can help the communities that Charismatic Leadership operates in. Secondly it can use opportunities from government spending in Leadership & Managing People sector.
Redefining models of collaboration and team work
– As explained in the weaknesses section, Charismatic Leadership is facing challenges because of the dominance of functional experts in the organization. Beyond the Charismatic Leader: Leadership and Organizational Change case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.
Lowering marketing communication costs
– 5G expansion will open new opportunities for Charismatic Leadership in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Leadership & Managing People segment, and it will provide faster access to the consumers.
Low interest rates
– Even though inflation is raising its head in most developed economies, Charismatic Leadership can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.
Manufacturing automation
– Charismatic Leadership can use the latest technology developments to improve its manufacturing and designing process in Leadership & Managing People segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.
Use of Bitcoin and other crypto currencies for transactions
– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Charismatic Leadership in the consumer business. Now Charismatic Leadership can target international markets with far fewer capital restrictions requirements than the existing system.
Better consumer reach
– The expansion of the 5G network will help Charismatic Leadership to increase its market reach. Charismatic Leadership will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.
Changes in consumer behavior post Covid-19
– Consumer behavior has changed in the Leadership & Managing People industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Charismatic Leadership can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Charismatic Leadership can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.
Using analytics as competitive advantage
– Charismatic Leadership has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Beyond the Charismatic Leader: Leadership and Organizational Change - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Charismatic Leadership to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.
Loyalty marketing
– Charismatic Leadership has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.
Learning at scale
– Online learning technologies has now opened space for Charismatic Leadership to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.
Threats Beyond the Charismatic Leader: Leadership and Organizational Change External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Beyond the Charismatic Leader: Leadership and Organizational Change are -
Capital market disruption
– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Charismatic Leadership.
High level of anxiety and lack of motivation
– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Charismatic Leadership needs to understand the core reasons impacting the Leadership & Managing People industry. This will help it in building a better workplace.
Trade war between China and United States
– The trade war between two of the biggest economies can hugely impact the opportunities for Charismatic Leadership in the Leadership & Managing People industry. The Leadership & Managing People industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.
Instability in the European markets
– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Charismatic Leadership will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.
Shortening product life cycle
– it is one of the major threat that Charismatic Leadership is facing in Leadership & Managing People sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
Aging population
– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Beyond the Charismatic Leader: Leadership and Organizational Change, Charismatic Leadership may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Leadership & Managing People .
Increasing wage structure of Charismatic Leadership
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Charismatic Leadership.
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
Backlash against dominant players
– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Charismatic Leadership business can come under increasing regulations regarding data privacy, data security, etc.
Stagnating economy with rate increase
– Charismatic Leadership can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.
Regulatory challenges
– Charismatic Leadership needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Leadership & Managing People industry regulations.
High dependence on third party suppliers
– Charismatic Leadership high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.
Weighted SWOT Analysis of Beyond the Charismatic Leader: Leadership and Organizational Change Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Beyond the Charismatic Leader: Leadership and Organizational Change needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Beyond the Charismatic Leader: Leadership and Organizational Change is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Beyond the Charismatic Leader: Leadership and Organizational Change is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Beyond the Charismatic Leader: Leadership and Organizational Change is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Charismatic Leadership needs to make to build a sustainable competitive advantage.