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Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions


This note discusses and illustrates the concept of party mapping-a useful tool for identifying the key players in a multiparty negotiation or decision situation in order to manage and cope with possible coalitions that might form.

Authors :: Daniel Ames

Topics :: Leadership & Managing People

Tags :: Joint ventures, Leadership, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions" written by Daniel Ames includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Players Multiparty facing as an external strategic factors. Some of the topics covered in Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions case study are - Strategic Management Strategies, Joint ventures, Leadership and Leadership & Managing People.


Some of the macro environment factors that can be used to understand the Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions casestudy better are - – increasing government debt because of Covid-19 spendings, challanges to central banks by blockchain based private currencies, talent flight as more people leaving formal jobs, customer relationship management is fast transforming because of increasing concerns over data privacy, increasing household debt because of falling income levels, cloud computing is disrupting traditional business models, there is increasing trade war between United States & China, there is backlash against globalization, increasing transportation and logistics costs, etc



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Introduction to SWOT Analysis of Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Players Multiparty, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Players Multiparty operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions can be done for the following purposes –
1. Strategic planning using facts provided in Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions case study
2. Improving business portfolio management of Players Multiparty
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Players Multiparty




Strengths Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Players Multiparty in Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions Harvard Business Review case study are -

Diverse revenue streams

– Players Multiparty is present in almost all the verticals within the industry. This has provided firm in Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Ability to lead change in Leadership & Managing People field

– Players Multiparty is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Players Multiparty in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Cross disciplinary teams

– Horizontal connected teams at the Players Multiparty are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Digital Transformation in Leadership & Managing People segment

- digital transformation varies from industry to industry. For Players Multiparty digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Players Multiparty has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Superior customer experience

– The customer experience strategy of Players Multiparty in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Operational resilience

– The operational resilience strategy in the Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.

Highly skilled collaborators

– Players Multiparty has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Organizational Resilience of Players Multiparty

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Players Multiparty does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Innovation driven organization

– Players Multiparty is one of the most innovative firm in sector. Manager in Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Training and development

– Players Multiparty has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Low bargaining power of suppliers

– Suppliers of Players Multiparty in the sector have low bargaining power. Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Players Multiparty to manage not only supply disruptions but also source products at highly competitive prices.

Learning organization

- Players Multiparty is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Players Multiparty is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions Harvard Business Review case study emphasize – knowledge, initiative, and innovation.






Weaknesses Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions are -

Employees’ incomplete understanding of strategy

– From the instances in the HBR case study Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions, it seems that the employees of Players Multiparty don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

Lack of clear differentiation of Players Multiparty products

– To increase the profitability and margins on the products, Players Multiparty needs to provide more differentiated products than what it is currently offering in the marketplace.

Slow to strategic competitive environment developments

– As Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions HBR case study mentions - Players Multiparty takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

Aligning sales with marketing

– It come across in the case study Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions can leverage the sales team experience to cultivate customer relationships as Players Multiparty is planning to shift buying processes online.

High operating costs

– Compare to the competitors, firm in the HBR case study Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Players Multiparty 's lucrative customers.

Need for greater diversity

– Players Multiparty has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

Low market penetration in new markets

– Outside its home market of Players Multiparty, firm in the HBR case study Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.

Slow decision making process

– As mentioned earlier in the report, Players Multiparty has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Players Multiparty even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.

Ability to respond to the competition

– As the decision making is very deliberative, highlighted in the case study Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions, in the dynamic environment Players Multiparty has struggled to respond to the nimble upstart competition. Players Multiparty has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Players Multiparty supply chain. Even after few cautionary changes mentioned in the HBR case study - Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Players Multiparty vulnerable to further global disruptions in South East Asia.

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions, is just above the industry average. Players Multiparty needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.




Opportunities Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions are -

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Players Multiparty in the consumer business. Now Players Multiparty can target international markets with far fewer capital restrictions requirements than the existing system.

Developing new processes and practices

– Players Multiparty can develop new processes and procedures in Leadership & Managing People industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Leadership & Managing People industry, but it has also influenced the consumer preferences. Players Multiparty can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Loyalty marketing

– Players Multiparty has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Players Multiparty can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Players Multiparty to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Players Multiparty to hire the very best people irrespective of their geographical location.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Players Multiparty can explore opportunities that can attract volunteers and are consistent with its mission and vision.

Leveraging digital technologies

– Players Multiparty can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Buying journey improvements

– Players Multiparty can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Building a culture of innovation

– managers at Players Multiparty can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Leadership & Managing People segment.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Players Multiparty can use these opportunities to build new business models that can help the communities that Players Multiparty operates in. Secondly it can use opportunities from government spending in Leadership & Managing People sector.

Creating value in data economy

– The success of analytics program of Players Multiparty has opened avenues for new revenue streams for the organization in the industry. This can help Players Multiparty to build a more holistic ecosystem as suggested in the Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions case study. Players Multiparty can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Low interest rates

– Even though inflation is raising its head in most developed economies, Players Multiparty can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.




Threats Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions are -

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Players Multiparty needs to understand the core reasons impacting the Leadership & Managing People industry. This will help it in building a better workplace.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Players Multiparty can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions .

Shortening product life cycle

– it is one of the major threat that Players Multiparty is facing in Leadership & Managing People sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Players Multiparty in the Leadership & Managing People industry. The Leadership & Managing People industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

Increasing wage structure of Players Multiparty

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Players Multiparty.

Easy access to finance

– Easy access to finance in Leadership & Managing People field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Players Multiparty can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Players Multiparty in the Leadership & Managing People sector and impact the bottomline of the organization.

Technology acceleration in Forth Industrial Revolution

– Players Multiparty has witnessed rapid integration of technology during Covid-19 in the Leadership & Managing People industry. As one of the leading players in the industry, Players Multiparty needs to keep up with the evolution of technology in the Leadership & Managing People sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Players Multiparty.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Players Multiparty business can come under increasing regulations regarding data privacy, data security, etc.

High dependence on third party suppliers

– Players Multiparty high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.




Weighted SWOT Analysis of Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Map the Players, Change the Game: Evaluating Who is-and Should Be-Involved in Deals and Decisions is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Players Multiparty needs to make to build a sustainable competitive advantage.



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