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Job Offer Negotiation Exercise C: People Power Candidate Instructions SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Job Offer Negotiation Exercise C: People Power Candidate Instructions


Supplement for case W12227 and W12228

Authors :: E Weinberg, Jean Phillips

Topics :: Leadership & Managing People

Tags :: Organizational culture, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Job Offer Negotiation Exercise C: People Power Candidate Instructions" written by E Weinberg, Jean Phillips includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that W12228 W12227 facing as an external strategic factors. Some of the topics covered in Job Offer Negotiation Exercise C: People Power Candidate Instructions case study are - Strategic Management Strategies, Organizational culture and Leadership & Managing People.


Some of the macro environment factors that can be used to understand the Job Offer Negotiation Exercise C: People Power Candidate Instructions casestudy better are - – increasing transportation and logistics costs, geopolitical disruptions, increasing commodity prices, there is increasing trade war between United States & China, banking and financial system is disrupted by Bitcoin and other crypto currencies, increasing government debt because of Covid-19 spendings, competitive advantages are harder to sustain because of technology dispersion, technology disruption, increasing household debt because of falling income levels, etc



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Introduction to SWOT Analysis of Job Offer Negotiation Exercise C: People Power Candidate Instructions


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Job Offer Negotiation Exercise C: People Power Candidate Instructions case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the W12228 W12227, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which W12228 W12227 operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Job Offer Negotiation Exercise C: People Power Candidate Instructions can be done for the following purposes –
1. Strategic planning using facts provided in Job Offer Negotiation Exercise C: People Power Candidate Instructions case study
2. Improving business portfolio management of W12228 W12227
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of W12228 W12227




Strengths Job Offer Negotiation Exercise C: People Power Candidate Instructions | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of W12228 W12227 in Job Offer Negotiation Exercise C: People Power Candidate Instructions Harvard Business Review case study are -

Cross disciplinary teams

– Horizontal connected teams at the W12228 W12227 are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Digital Transformation in Leadership & Managing People segment

- digital transformation varies from industry to industry. For W12228 W12227 digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. W12228 W12227 has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Effective Research and Development (R&D)

– W12228 W12227 has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Job Offer Negotiation Exercise C: People Power Candidate Instructions - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

High brand equity

– W12228 W12227 has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled W12228 W12227 to keep acquiring new customers and building profitable relationship with both the new and loyal customers.

Organizational Resilience of W12228 W12227

– The covid-19 pandemic has put organizational resilience at the centre of everthing that W12228 W12227 does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Sustainable margins compare to other players in Leadership & Managing People industry

– Job Offer Negotiation Exercise C: People Power Candidate Instructions firm has clearly differentiated products in the market place. This has enabled W12228 W12227 to fetch slight price premium compare to the competitors in the Leadership & Managing People industry. The sustainable margins have also helped W12228 W12227 to invest into research and development (R&D) and innovation.

Ability to lead change in Leadership & Managing People field

– W12228 W12227 is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled W12228 W12227 in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Successful track record of launching new products

– W12228 W12227 has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. W12228 W12227 has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Strong track record of project management

– W12228 W12227 is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Superior customer experience

– The customer experience strategy of W12228 W12227 in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Highly skilled collaborators

– W12228 W12227 has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Job Offer Negotiation Exercise C: People Power Candidate Instructions HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Training and development

– W12228 W12227 has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Job Offer Negotiation Exercise C: People Power Candidate Instructions Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.






Weaknesses Job Offer Negotiation Exercise C: People Power Candidate Instructions | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Job Offer Negotiation Exercise C: People Power Candidate Instructions are -

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study Job Offer Negotiation Exercise C: People Power Candidate Instructions, is just above the industry average. W12228 W12227 needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

Increasing silos among functional specialists

– The organizational structure of W12228 W12227 is dominated by functional specialists. It is not different from other players in the Leadership & Managing People segment. W12228 W12227 needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help W12228 W12227 to focus more on services rather than just following the product oriented approach.

High operating costs

– Compare to the competitors, firm in the HBR case study Job Offer Negotiation Exercise C: People Power Candidate Instructions has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract W12228 W12227 's lucrative customers.

Skills based hiring

– The stress on hiring functional specialists at W12228 W12227 has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, W12228 W12227 is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Job Offer Negotiation Exercise C: People Power Candidate Instructions can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.

Low market penetration in new markets

– Outside its home market of W12228 W12227, firm in the HBR case study Job Offer Negotiation Exercise C: People Power Candidate Instructions needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of W12228 W12227 supply chain. Even after few cautionary changes mentioned in the HBR case study - Job Offer Negotiation Exercise C: People Power Candidate Instructions, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left W12228 W12227 vulnerable to further global disruptions in South East Asia.

Aligning sales with marketing

– It come across in the case study Job Offer Negotiation Exercise C: People Power Candidate Instructions that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Job Offer Negotiation Exercise C: People Power Candidate Instructions can leverage the sales team experience to cultivate customer relationships as W12228 W12227 is planning to shift buying processes online.

Ability to respond to the competition

– As the decision making is very deliberative, highlighted in the case study Job Offer Negotiation Exercise C: People Power Candidate Instructions, in the dynamic environment W12228 W12227 has struggled to respond to the nimble upstart competition. W12228 W12227 has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

Need for greater diversity

– W12228 W12227 has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

Products dominated business model

– Even though W12228 W12227 has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Job Offer Negotiation Exercise C: People Power Candidate Instructions should strive to include more intangible value offerings along with its core products and services.




Opportunities Job Offer Negotiation Exercise C: People Power Candidate Instructions | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Job Offer Negotiation Exercise C: People Power Candidate Instructions are -

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, W12228 W12227 can use these opportunities to build new business models that can help the communities that W12228 W12227 operates in. Secondly it can use opportunities from government spending in Leadership & Managing People sector.

Buying journey improvements

– W12228 W12227 can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Job Offer Negotiation Exercise C: People Power Candidate Instructions suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Building a culture of innovation

– managers at W12228 W12227 can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Leadership & Managing People segment.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Leadership & Managing People industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. W12228 W12227 can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. W12228 W12227 can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Loyalty marketing

– W12228 W12227 has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects W12228 W12227 can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help W12228 W12227 to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Leadership & Managing People industry, but it has also influenced the consumer preferences. W12228 W12227 can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for W12228 W12227 in the consumer business. Now W12228 W12227 can target international markets with far fewer capital restrictions requirements than the existing system.

Lowering marketing communication costs

– 5G expansion will open new opportunities for W12228 W12227 in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Leadership & Managing People segment, and it will provide faster access to the consumers.

Better consumer reach

– The expansion of the 5G network will help W12228 W12227 to increase its market reach. W12228 W12227 will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for W12228 W12227 to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for W12228 W12227 to hire the very best people irrespective of their geographical location.

Learning at scale

– Online learning technologies has now opened space for W12228 W12227 to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.




Threats Job Offer Negotiation Exercise C: People Power Candidate Instructions External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Job Offer Negotiation Exercise C: People Power Candidate Instructions are -

Easy access to finance

– Easy access to finance in Leadership & Managing People field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. W12228 W12227 can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of W12228 W12227 business can come under increasing regulations regarding data privacy, data security, etc.

Consumer confidence and its impact on W12228 W12227 demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

Regulatory challenges

– W12228 W12227 needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Leadership & Managing People industry regulations.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for W12228 W12227 in the Leadership & Managing People sector and impact the bottomline of the organization.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, W12228 W12227 can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Job Offer Negotiation Exercise C: People Power Candidate Instructions .

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. W12228 W12227 needs to understand the core reasons impacting the Leadership & Managing People industry. This will help it in building a better workplace.

Environmental challenges

– W12228 W12227 needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. W12228 W12227 can take advantage of this fund but it will also bring new competitors in the Leadership & Managing People industry.

Increasing wage structure of W12228 W12227

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of W12228 W12227.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents W12228 W12227 with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Job Offer Negotiation Exercise C: People Power Candidate Instructions, W12228 W12227 may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Leadership & Managing People .

Technology acceleration in Forth Industrial Revolution

– W12228 W12227 has witnessed rapid integration of technology during Covid-19 in the Leadership & Managing People industry. As one of the leading players in the industry, W12228 W12227 needs to keep up with the evolution of technology in the Leadership & Managing People sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.




Weighted SWOT Analysis of Job Offer Negotiation Exercise C: People Power Candidate Instructions Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Job Offer Negotiation Exercise C: People Power Candidate Instructions needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Job Offer Negotiation Exercise C: People Power Candidate Instructions is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Job Offer Negotiation Exercise C: People Power Candidate Instructions is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Job Offer Negotiation Exercise C: People Power Candidate Instructions is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that W12228 W12227 needs to make to build a sustainable competitive advantage.



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