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Indupalma (A2): The Years After the Kidnapping, 1977-1991 SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Indupalma (A2): The Years After the Kidnapping, 1977-1991


Supplements the (A1) case.

Authors :: Diana Fernandez, Diana M. Trujillo, Roberto Gutierrez

Topics :: Leadership & Managing People

Tags :: Joint ventures, Labor, Social enterprise, Social responsibility, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Indupalma (A2): The Years After the Kidnapping, 1977-1991" written by Diana Fernandez, Diana M. Trujillo, Roberto Gutierrez includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Indupalma Kidnapping facing as an external strategic factors. Some of the topics covered in Indupalma (A2): The Years After the Kidnapping, 1977-1991 case study are - Strategic Management Strategies, Joint ventures, Labor, Social enterprise, Social responsibility and Leadership & Managing People.


Some of the macro environment factors that can be used to understand the Indupalma (A2): The Years After the Kidnapping, 1977-1991 casestudy better are - – increasing commodity prices, increasing transportation and logistics costs, cloud computing is disrupting traditional business models, supply chains are disrupted by pandemic , increasing energy prices, there is increasing trade war between United States & China, increasing household debt because of falling income levels, competitive advantages are harder to sustain because of technology dispersion, banking and financial system is disrupted by Bitcoin and other crypto currencies, etc



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Introduction to SWOT Analysis of Indupalma (A2): The Years After the Kidnapping, 1977-1991


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Indupalma (A2): The Years After the Kidnapping, 1977-1991 case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Indupalma Kidnapping, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Indupalma Kidnapping operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Indupalma (A2): The Years After the Kidnapping, 1977-1991 can be done for the following purposes –
1. Strategic planning using facts provided in Indupalma (A2): The Years After the Kidnapping, 1977-1991 case study
2. Improving business portfolio management of Indupalma Kidnapping
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Indupalma Kidnapping




Strengths Indupalma (A2): The Years After the Kidnapping, 1977-1991 | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Indupalma Kidnapping in Indupalma (A2): The Years After the Kidnapping, 1977-1991 Harvard Business Review case study are -

Organizational Resilience of Indupalma Kidnapping

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Indupalma Kidnapping does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Analytics focus

– Indupalma Kidnapping is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Diana Fernandez, Diana M. Trujillo, Roberto Gutierrez can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

High switching costs

– The high switching costs that Indupalma Kidnapping has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.

Successful track record of launching new products

– Indupalma Kidnapping has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Indupalma Kidnapping has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Diverse revenue streams

– Indupalma Kidnapping is present in almost all the verticals within the industry. This has provided firm in Indupalma (A2): The Years After the Kidnapping, 1977-1991 case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Low bargaining power of suppliers

– Suppliers of Indupalma Kidnapping in the sector have low bargaining power. Indupalma (A2): The Years After the Kidnapping, 1977-1991 has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Indupalma Kidnapping to manage not only supply disruptions but also source products at highly competitive prices.

Effective Research and Development (R&D)

– Indupalma Kidnapping has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Strong track record of project management

– Indupalma Kidnapping is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Digital Transformation in Leadership & Managing People segment

- digital transformation varies from industry to industry. For Indupalma Kidnapping digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Indupalma Kidnapping has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Superior customer experience

– The customer experience strategy of Indupalma Kidnapping in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Training and development

– Indupalma Kidnapping has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Indupalma (A2): The Years After the Kidnapping, 1977-1991 Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Operational resilience

– The operational resilience strategy in the Indupalma (A2): The Years After the Kidnapping, 1977-1991 Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.






Weaknesses Indupalma (A2): The Years After the Kidnapping, 1977-1991 | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Indupalma (A2): The Years After the Kidnapping, 1977-1991 are -

High operating costs

– Compare to the competitors, firm in the HBR case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Indupalma Kidnapping 's lucrative customers.

Interest costs

– Compare to the competition, Indupalma Kidnapping has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.

High cash cycle compare to competitors

Indupalma Kidnapping has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Indupalma Kidnapping supply chain. Even after few cautionary changes mentioned in the HBR case study - Indupalma (A2): The Years After the Kidnapping, 1977-1991, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Indupalma Kidnapping vulnerable to further global disruptions in South East Asia.

Ability to respond to the competition

– As the decision making is very deliberative, highlighted in the case study Indupalma (A2): The Years After the Kidnapping, 1977-1991, in the dynamic environment Indupalma Kidnapping has struggled to respond to the nimble upstart competition. Indupalma Kidnapping has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

Slow to strategic competitive environment developments

– As Indupalma (A2): The Years After the Kidnapping, 1977-1991 HBR case study mentions - Indupalma Kidnapping takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

Aligning sales with marketing

– It come across in the case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Indupalma (A2): The Years After the Kidnapping, 1977-1991 can leverage the sales team experience to cultivate customer relationships as Indupalma Kidnapping is planning to shift buying processes online.

Capital Spending Reduction

– Even during the low interest decade, Indupalma Kidnapping has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

Skills based hiring

– The stress on hiring functional specialists at Indupalma Kidnapping has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.

Employees’ incomplete understanding of strategy

– From the instances in the HBR case study Indupalma (A2): The Years After the Kidnapping, 1977-1991, it seems that the employees of Indupalma Kidnapping don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

Workers concerns about automation

– As automation is fast increasing in the segment, Indupalma Kidnapping needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.




Opportunities Indupalma (A2): The Years After the Kidnapping, 1977-1991 | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 are -

Low interest rates

– Even though inflation is raising its head in most developed economies, Indupalma Kidnapping can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Leveraging digital technologies

– Indupalma Kidnapping can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Loyalty marketing

– Indupalma Kidnapping has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Indupalma Kidnapping can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Developing new processes and practices

– Indupalma Kidnapping can develop new processes and procedures in Leadership & Managing People industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Buying journey improvements

– Indupalma Kidnapping can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Indupalma (A2): The Years After the Kidnapping, 1977-1991 suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Indupalma Kidnapping in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Leadership & Managing People segment, and it will provide faster access to the consumers.

Creating value in data economy

– The success of analytics program of Indupalma Kidnapping has opened avenues for new revenue streams for the organization in the industry. This can help Indupalma Kidnapping to build a more holistic ecosystem as suggested in the Indupalma (A2): The Years After the Kidnapping, 1977-1991 case study. Indupalma Kidnapping can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Manufacturing automation

– Indupalma Kidnapping can use the latest technology developments to improve its manufacturing and designing process in Leadership & Managing People segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Indupalma Kidnapping can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Indupalma (A2): The Years After the Kidnapping, 1977-1991, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Using analytics as competitive advantage

– Indupalma Kidnapping has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Indupalma Kidnapping to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Leadership & Managing People industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Indupalma Kidnapping can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Indupalma Kidnapping can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Indupalma Kidnapping can use these opportunities to build new business models that can help the communities that Indupalma Kidnapping operates in. Secondly it can use opportunities from government spending in Leadership & Managing People sector.




Threats Indupalma (A2): The Years After the Kidnapping, 1977-1991 External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 are -

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Indupalma Kidnapping will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Regulatory challenges

– Indupalma Kidnapping needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Leadership & Managing People industry regulations.

Technology acceleration in Forth Industrial Revolution

– Indupalma Kidnapping has witnessed rapid integration of technology during Covid-19 in the Leadership & Managing People industry. As one of the leading players in the industry, Indupalma Kidnapping needs to keep up with the evolution of technology in the Leadership & Managing People sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Indupalma Kidnapping business can come under increasing regulations regarding data privacy, data security, etc.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Indupalma Kidnapping needs to understand the core reasons impacting the Leadership & Managing People industry. This will help it in building a better workplace.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

Environmental challenges

– Indupalma Kidnapping needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Indupalma Kidnapping can take advantage of this fund but it will also bring new competitors in the Leadership & Managing People industry.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Indupalma Kidnapping with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Indupalma (A2): The Years After the Kidnapping, 1977-1991, Indupalma Kidnapping may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Leadership & Managing People .

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Indupalma Kidnapping in the Leadership & Managing People industry. The Leadership & Managing People industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Indupalma Kidnapping can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 .

Shortening product life cycle

– it is one of the major threat that Indupalma Kidnapping is facing in Leadership & Managing People sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.




Weighted SWOT Analysis of Indupalma (A2): The Years After the Kidnapping, 1977-1991 Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Indupalma (A2): The Years After the Kidnapping, 1977-1991 is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Indupalma Kidnapping needs to make to build a sustainable competitive advantage.



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