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Indupalma (A2): The Years After the Kidnapping, 1977-1991 SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Indupalma (A2): The Years After the Kidnapping, 1977-1991


Supplements the (A1) case.

Authors :: Diana Fernandez, Diana M. Trujillo, Roberto Gutierrez

Topics :: Leadership & Managing People

Tags :: Joint ventures, Labor, Social enterprise, Social responsibility, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Indupalma (A2): The Years After the Kidnapping, 1977-1991" written by Diana Fernandez, Diana M. Trujillo, Roberto Gutierrez includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Indupalma Kidnapping facing as an external strategic factors. Some of the topics covered in Indupalma (A2): The Years After the Kidnapping, 1977-1991 case study are - Strategic Management Strategies, Joint ventures, Labor, Social enterprise, Social responsibility and Leadership & Managing People.


Some of the macro environment factors that can be used to understand the Indupalma (A2): The Years After the Kidnapping, 1977-1991 casestudy better are - – digital marketing is dominated by two big players Facebook and Google, cloud computing is disrupting traditional business models, increasing transportation and logistics costs, talent flight as more people leaving formal jobs, customer relationship management is fast transforming because of increasing concerns over data privacy, challanges to central banks by blockchain based private currencies, central banks are concerned over increasing inflation, supply chains are disrupted by pandemic , increasing household debt because of falling income levels, etc



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Introduction to SWOT Analysis of Indupalma (A2): The Years After the Kidnapping, 1977-1991


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Indupalma (A2): The Years After the Kidnapping, 1977-1991 case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Indupalma Kidnapping, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Indupalma Kidnapping operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Indupalma (A2): The Years After the Kidnapping, 1977-1991 can be done for the following purposes –
1. Strategic planning using facts provided in Indupalma (A2): The Years After the Kidnapping, 1977-1991 case study
2. Improving business portfolio management of Indupalma Kidnapping
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Indupalma Kidnapping




Strengths Indupalma (A2): The Years After the Kidnapping, 1977-1991 | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Indupalma Kidnapping in Indupalma (A2): The Years After the Kidnapping, 1977-1991 Harvard Business Review case study are -

Ability to lead change in Leadership & Managing People field

– Indupalma Kidnapping is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Indupalma Kidnapping in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Ability to recruit top talent

– Indupalma Kidnapping is one of the leading recruiters in the industry. Managers in the Indupalma (A2): The Years After the Kidnapping, 1977-1991 are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

High brand equity

– Indupalma Kidnapping has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Indupalma Kidnapping to keep acquiring new customers and building profitable relationship with both the new and loyal customers.

Digital Transformation in Leadership & Managing People segment

- digital transformation varies from industry to industry. For Indupalma Kidnapping digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Indupalma Kidnapping has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Training and development

– Indupalma Kidnapping has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Indupalma (A2): The Years After the Kidnapping, 1977-1991 Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Highly skilled collaborators

– Indupalma Kidnapping has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Indupalma (A2): The Years After the Kidnapping, 1977-1991 HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Organizational Resilience of Indupalma Kidnapping

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Indupalma Kidnapping does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Cross disciplinary teams

– Horizontal connected teams at the Indupalma Kidnapping are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Learning organization

- Indupalma Kidnapping is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Indupalma Kidnapping is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Indupalma (A2): The Years After the Kidnapping, 1977-1991 Harvard Business Review case study emphasize – knowledge, initiative, and innovation.

Effective Research and Development (R&D)

– Indupalma Kidnapping has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Sustainable margins compare to other players in Leadership & Managing People industry

– Indupalma (A2): The Years After the Kidnapping, 1977-1991 firm has clearly differentiated products in the market place. This has enabled Indupalma Kidnapping to fetch slight price premium compare to the competitors in the Leadership & Managing People industry. The sustainable margins have also helped Indupalma Kidnapping to invest into research and development (R&D) and innovation.

Innovation driven organization

– Indupalma Kidnapping is one of the most innovative firm in sector. Manager in Indupalma (A2): The Years After the Kidnapping, 1977-1991 Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.






Weaknesses Indupalma (A2): The Years After the Kidnapping, 1977-1991 | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Indupalma (A2): The Years After the Kidnapping, 1977-1991 are -

Lack of clear differentiation of Indupalma Kidnapping products

– To increase the profitability and margins on the products, Indupalma Kidnapping needs to provide more differentiated products than what it is currently offering in the marketplace.

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study Indupalma (A2): The Years After the Kidnapping, 1977-1991, is just above the industry average. Indupalma Kidnapping needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

High bargaining power of channel partners

– Because of the regulatory requirements, Diana Fernandez, Diana M. Trujillo, Roberto Gutierrez suggests that, Indupalma Kidnapping is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.

High operating costs

– Compare to the competitors, firm in the HBR case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Indupalma Kidnapping 's lucrative customers.

Products dominated business model

– Even though Indupalma Kidnapping has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Indupalma (A2): The Years After the Kidnapping, 1977-1991 should strive to include more intangible value offerings along with its core products and services.

Capital Spending Reduction

– Even during the low interest decade, Indupalma Kidnapping has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

Increasing silos among functional specialists

– The organizational structure of Indupalma Kidnapping is dominated by functional specialists. It is not different from other players in the Leadership & Managing People segment. Indupalma Kidnapping needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Indupalma Kidnapping to focus more on services rather than just following the product oriented approach.

Skills based hiring

– The stress on hiring functional specialists at Indupalma Kidnapping has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.

Low market penetration in new markets

– Outside its home market of Indupalma Kidnapping, firm in the HBR case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.

Need for greater diversity

– Indupalma Kidnapping has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

Slow to strategic competitive environment developments

– As Indupalma (A2): The Years After the Kidnapping, 1977-1991 HBR case study mentions - Indupalma Kidnapping takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.




Opportunities Indupalma (A2): The Years After the Kidnapping, 1977-1991 | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 are -

Manufacturing automation

– Indupalma Kidnapping can use the latest technology developments to improve its manufacturing and designing process in Leadership & Managing People segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Indupalma Kidnapping can use these opportunities to build new business models that can help the communities that Indupalma Kidnapping operates in. Secondly it can use opportunities from government spending in Leadership & Managing People sector.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Indupalma Kidnapping to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Indupalma Kidnapping to hire the very best people irrespective of their geographical location.

Leveraging digital technologies

– Indupalma Kidnapping can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Indupalma Kidnapping can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Indupalma Kidnapping in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Leadership & Managing People segment, and it will provide faster access to the consumers.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Leadership & Managing People industry, but it has also influenced the consumer preferences. Indupalma Kidnapping can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Indupalma Kidnapping can explore opportunities that can attract volunteers and are consistent with its mission and vision.

Loyalty marketing

– Indupalma Kidnapping has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Indupalma Kidnapping can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Indupalma (A2): The Years After the Kidnapping, 1977-1991, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Buying journey improvements

– Indupalma Kidnapping can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Indupalma (A2): The Years After the Kidnapping, 1977-1991 suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Indupalma Kidnapping to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Indupalma Kidnapping in the consumer business. Now Indupalma Kidnapping can target international markets with far fewer capital restrictions requirements than the existing system.




Threats Indupalma (A2): The Years After the Kidnapping, 1977-1991 External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 are -

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Indupalma Kidnapping can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 .

Technology acceleration in Forth Industrial Revolution

– Indupalma Kidnapping has witnessed rapid integration of technology during Covid-19 in the Leadership & Managing People industry. As one of the leading players in the industry, Indupalma Kidnapping needs to keep up with the evolution of technology in the Leadership & Managing People sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Indupalma Kidnapping needs to understand the core reasons impacting the Leadership & Managing People industry. This will help it in building a better workplace.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Indupalma Kidnapping will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Consumer confidence and its impact on Indupalma Kidnapping demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

Regulatory challenges

– Indupalma Kidnapping needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Leadership & Managing People industry regulations.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Indupalma (A2): The Years After the Kidnapping, 1977-1991, Indupalma Kidnapping may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Leadership & Managing People .

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Indupalma Kidnapping.

Increasing wage structure of Indupalma Kidnapping

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Indupalma Kidnapping.

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Indupalma Kidnapping in the Leadership & Managing People industry. The Leadership & Managing People industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

Stagnating economy with rate increase

– Indupalma Kidnapping can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.

Shortening product life cycle

– it is one of the major threat that Indupalma Kidnapping is facing in Leadership & Managing People sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.




Weighted SWOT Analysis of Indupalma (A2): The Years After the Kidnapping, 1977-1991 Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Indupalma (A2): The Years After the Kidnapping, 1977-1991 is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Indupalma Kidnapping needs to make to build a sustainable competitive advantage.



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