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Indupalma (A2): The Years After the Kidnapping, 1977-1991 SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Indupalma (A2): The Years After the Kidnapping, 1977-1991


Supplements the (A1) case.

Authors :: Diana Fernandez, Diana M. Trujillo, Roberto Gutierrez

Topics :: Leadership & Managing People

Tags :: Joint ventures, Labor, Social enterprise, Social responsibility, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Indupalma (A2): The Years After the Kidnapping, 1977-1991" written by Diana Fernandez, Diana M. Trujillo, Roberto Gutierrez includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Indupalma Kidnapping facing as an external strategic factors. Some of the topics covered in Indupalma (A2): The Years After the Kidnapping, 1977-1991 case study are - Strategic Management Strategies, Joint ventures, Labor, Social enterprise, Social responsibility and Leadership & Managing People.


Some of the macro environment factors that can be used to understand the Indupalma (A2): The Years After the Kidnapping, 1977-1991 casestudy better are - – challanges to central banks by blockchain based private currencies, there is increasing trade war between United States & China, banking and financial system is disrupted by Bitcoin and other crypto currencies, increasing government debt because of Covid-19 spendings, supply chains are disrupted by pandemic , customer relationship management is fast transforming because of increasing concerns over data privacy, increasing inequality as vast percentage of new income is going to the top 1%, increasing household debt because of falling income levels, digital marketing is dominated by two big players Facebook and Google, etc



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Introduction to SWOT Analysis of Indupalma (A2): The Years After the Kidnapping, 1977-1991


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Indupalma (A2): The Years After the Kidnapping, 1977-1991 case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Indupalma Kidnapping, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Indupalma Kidnapping operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Indupalma (A2): The Years After the Kidnapping, 1977-1991 can be done for the following purposes –
1. Strategic planning using facts provided in Indupalma (A2): The Years After the Kidnapping, 1977-1991 case study
2. Improving business portfolio management of Indupalma Kidnapping
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Indupalma Kidnapping




Strengths Indupalma (A2): The Years After the Kidnapping, 1977-1991 | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Indupalma Kidnapping in Indupalma (A2): The Years After the Kidnapping, 1977-1991 Harvard Business Review case study are -

Low bargaining power of suppliers

– Suppliers of Indupalma Kidnapping in the sector have low bargaining power. Indupalma (A2): The Years After the Kidnapping, 1977-1991 has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Indupalma Kidnapping to manage not only supply disruptions but also source products at highly competitive prices.

Successful track record of launching new products

– Indupalma Kidnapping has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Indupalma Kidnapping has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Analytics focus

– Indupalma Kidnapping is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Diana Fernandez, Diana M. Trujillo, Roberto Gutierrez can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Organizational Resilience of Indupalma Kidnapping

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Indupalma Kidnapping does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Sustainable margins compare to other players in Leadership & Managing People industry

– Indupalma (A2): The Years After the Kidnapping, 1977-1991 firm has clearly differentiated products in the market place. This has enabled Indupalma Kidnapping to fetch slight price premium compare to the competitors in the Leadership & Managing People industry. The sustainable margins have also helped Indupalma Kidnapping to invest into research and development (R&D) and innovation.

Training and development

– Indupalma Kidnapping has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Indupalma (A2): The Years After the Kidnapping, 1977-1991 Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Innovation driven organization

– Indupalma Kidnapping is one of the most innovative firm in sector. Manager in Indupalma (A2): The Years After the Kidnapping, 1977-1991 Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Diverse revenue streams

– Indupalma Kidnapping is present in almost all the verticals within the industry. This has provided firm in Indupalma (A2): The Years After the Kidnapping, 1977-1991 case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Digital Transformation in Leadership & Managing People segment

- digital transformation varies from industry to industry. For Indupalma Kidnapping digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Indupalma Kidnapping has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Operational resilience

– The operational resilience strategy in the Indupalma (A2): The Years After the Kidnapping, 1977-1991 Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.

Superior customer experience

– The customer experience strategy of Indupalma Kidnapping in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Effective Research and Development (R&D)

– Indupalma Kidnapping has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.






Weaknesses Indupalma (A2): The Years After the Kidnapping, 1977-1991 | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Indupalma (A2): The Years After the Kidnapping, 1977-1991 are -

Employees’ incomplete understanding of strategy

– From the instances in the HBR case study Indupalma (A2): The Years After the Kidnapping, 1977-1991, it seems that the employees of Indupalma Kidnapping don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

Skills based hiring

– The stress on hiring functional specialists at Indupalma Kidnapping has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.

Ability to respond to the competition

– As the decision making is very deliberative, highlighted in the case study Indupalma (A2): The Years After the Kidnapping, 1977-1991, in the dynamic environment Indupalma Kidnapping has struggled to respond to the nimble upstart competition. Indupalma Kidnapping has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Indupalma Kidnapping supply chain. Even after few cautionary changes mentioned in the HBR case study - Indupalma (A2): The Years After the Kidnapping, 1977-1991, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Indupalma Kidnapping vulnerable to further global disruptions in South East Asia.

Increasing silos among functional specialists

– The organizational structure of Indupalma Kidnapping is dominated by functional specialists. It is not different from other players in the Leadership & Managing People segment. Indupalma Kidnapping needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Indupalma Kidnapping to focus more on services rather than just following the product oriented approach.

Interest costs

– Compare to the competition, Indupalma Kidnapping has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study Indupalma (A2): The Years After the Kidnapping, 1977-1991, is just above the industry average. Indupalma Kidnapping needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

Lack of clear differentiation of Indupalma Kidnapping products

– To increase the profitability and margins on the products, Indupalma Kidnapping needs to provide more differentiated products than what it is currently offering in the marketplace.

Slow to strategic competitive environment developments

– As Indupalma (A2): The Years After the Kidnapping, 1977-1991 HBR case study mentions - Indupalma Kidnapping takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

No frontier risks strategy

– After analyzing the HBR case study Indupalma (A2): The Years After the Kidnapping, 1977-1991, it seems that company is thinking about the frontier risks that can impact Leadership & Managing People strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.

Products dominated business model

– Even though Indupalma Kidnapping has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Indupalma (A2): The Years After the Kidnapping, 1977-1991 should strive to include more intangible value offerings along with its core products and services.




Opportunities Indupalma (A2): The Years After the Kidnapping, 1977-1991 | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 are -

Loyalty marketing

– Indupalma Kidnapping has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Redefining models of collaboration and team work

– As explained in the weaknesses section, Indupalma Kidnapping is facing challenges because of the dominance of functional experts in the organization. Indupalma (A2): The Years After the Kidnapping, 1977-1991 case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Indupalma Kidnapping in the consumer business. Now Indupalma Kidnapping can target international markets with far fewer capital restrictions requirements than the existing system.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Indupalma Kidnapping in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Leadership & Managing People segment, and it will provide faster access to the consumers.

Low interest rates

– Even though inflation is raising its head in most developed economies, Indupalma Kidnapping can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Leadership & Managing People industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Indupalma Kidnapping can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Indupalma Kidnapping can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Indupalma Kidnapping can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Indupalma (A2): The Years After the Kidnapping, 1977-1991, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Indupalma Kidnapping can use these opportunities to build new business models that can help the communities that Indupalma Kidnapping operates in. Secondly it can use opportunities from government spending in Leadership & Managing People sector.

Better consumer reach

– The expansion of the 5G network will help Indupalma Kidnapping to increase its market reach. Indupalma Kidnapping will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Indupalma Kidnapping to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Indupalma Kidnapping to hire the very best people irrespective of their geographical location.

Using analytics as competitive advantage

– Indupalma Kidnapping has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Indupalma Kidnapping to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Creating value in data economy

– The success of analytics program of Indupalma Kidnapping has opened avenues for new revenue streams for the organization in the industry. This can help Indupalma Kidnapping to build a more holistic ecosystem as suggested in the Indupalma (A2): The Years After the Kidnapping, 1977-1991 case study. Indupalma Kidnapping can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Manufacturing automation

– Indupalma Kidnapping can use the latest technology developments to improve its manufacturing and designing process in Leadership & Managing People segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.




Threats Indupalma (A2): The Years After the Kidnapping, 1977-1991 External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 are -

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Stagnating economy with rate increase

– Indupalma Kidnapping can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.

Increasing wage structure of Indupalma Kidnapping

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Indupalma Kidnapping.

Regulatory challenges

– Indupalma Kidnapping needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Leadership & Managing People industry regulations.

Consumer confidence and its impact on Indupalma Kidnapping demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Indupalma Kidnapping.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

Environmental challenges

– Indupalma Kidnapping needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Indupalma Kidnapping can take advantage of this fund but it will also bring new competitors in the Leadership & Managing People industry.

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Indupalma Kidnapping in the Leadership & Managing People industry. The Leadership & Managing People industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

Shortening product life cycle

– it is one of the major threat that Indupalma Kidnapping is facing in Leadership & Managing People sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Indupalma Kidnapping can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 .

High dependence on third party suppliers

– Indupalma Kidnapping high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Indupalma Kidnapping will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.




Weighted SWOT Analysis of Indupalma (A2): The Years After the Kidnapping, 1977-1991 Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Indupalma (A2): The Years After the Kidnapping, 1977-1991 is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Indupalma (A2): The Years After the Kidnapping, 1977-1991 is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Indupalma Kidnapping needs to make to build a sustainable competitive advantage.



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