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CXC Investment & Credit Capital (21880) SWOT Analysis / TOWS Matrix / MBA Resources

Introduction to SWOT Analysis

SWOT Analysis / TOWS Matrix for CXC Investment & Credit Capital (South Korea)


Based on various researches at Oak Spring University , CXC Investment & Credit Capital is operating in a macro-environment that has been destablized by – supply chains are disrupted by pandemic , increasing government debt because of Covid-19 spendings, there is backlash against globalization, there is increasing trade war between United States & China, wage bills are increasing, increasing inequality as vast percentage of new income is going to the top 1%, geopolitical disruptions, digital marketing is dominated by two big players Facebook and Google, increasing energy prices, etc



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Introduction to SWOT Analysis of CXC Investment & Credit Capital


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University, we believe that CXC Investment & Credit Capital can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the CXC Investment & Credit Capital, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which CXC Investment & Credit Capital operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of CXC Investment & Credit Capital can be done for the following purposes –
1. Strategic planning of CXC Investment & Credit Capital
2. Improving business portfolio management of CXC Investment & Credit Capital
3. Assessing feasibility of the new initiative in South Korea
4. Making a Rental & Leasing sector specific business decision
5. Set goals for the organization
6. Organizational restructuring of CXC Investment & Credit Capital




Strengths of CXC Investment & Credit Capital | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of CXC Investment & Credit Capital are -

Sustainable margins compare to other players in Rental & Leasing industry

– CXC Investment & Credit Capital has clearly differentiated products in the market place. This has enabled CXC Investment & Credit Capital to fetch slight price premium compare to the competitors in the Rental & Leasing industry. The sustainable margins have also helped CXC Investment & Credit Capital to invest into research and development (R&D) and innovation.

Diverse revenue streams

– CXC Investment & Credit Capital is present in almost all the verticals within the Rental & Leasing industry. This has provided CXC Investment & Credit Capital a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Low bargaining power of suppliers

– Suppliers of CXC Investment & Credit Capital in the Services sector have low bargaining power. CXC Investment & Credit Capital has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps CXC Investment & Credit Capital to manage not only supply disruptions but also source products at highly competitive prices.

Strong track record of project management in the Rental & Leasing industry

– CXC Investment & Credit Capital is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Ability to lead change in Rental & Leasing

– CXC Investment & Credit Capital is one of the leading players in the Rental & Leasing industry in South Korea. Over the years it has not only transformed the business landscape in the Rental & Leasing industry in South Korea but also across the existing markets. The ability to lead change has enabled CXC Investment & Credit Capital in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Digital Transformation in Rental & Leasing industry

- digital transformation varies from industry to industry. For CXC Investment & Credit Capital digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. CXC Investment & Credit Capital has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Highly skilled collaborators

– CXC Investment & Credit Capital has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive Rental & Leasing industry. Secondly the value chain collaborators of CXC Investment & Credit Capital have helped the firm to develop new products and bring them quickly to the marketplace.

Learning organization

- CXC Investment & Credit Capital is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at CXC Investment & Credit Capital is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders at CXC Investment & Credit Capital emphasize – knowledge, initiative, and innovation.

High switching costs

– The high switching costs that CXC Investment & Credit Capital has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.

Successful track record of launching new products

– CXC Investment & Credit Capital has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. CXC Investment & Credit Capital has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Effective Research and Development (R&D)

– CXC Investment & Credit Capital has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in – CXC Investment & Credit Capital staying ahead in the Rental & Leasing industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Innovation driven organization

– CXC Investment & Credit Capital is one of the most innovative firm in Rental & Leasing sector.






Weaknesses of CXC Investment & Credit Capital | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of CXC Investment & Credit Capital are -

High operating costs

– Compare to the competitors, CXC Investment & Credit Capital has high operating costs in the Rental & Leasing industry. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract CXC Investment & Credit Capital lucrative customers.

Skills based hiring in Rental & Leasing industry

– The stress on hiring functional specialists at CXC Investment & Credit Capital has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.

High bargaining power of channel partners in Rental & Leasing industry

– because of the regulatory requirements in South Korea, CXC Investment & Credit Capital is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the Rental & Leasing industry.

Need for greater diversity

– CXC Investment & Credit Capital has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

Lack of clear differentiation of CXC Investment & Credit Capital products

– To increase the profitability and margins on the products, CXC Investment & Credit Capital needs to provide more differentiated products than what it is currently offering in the marketplace.

Workers concerns about automation

– As automation is fast increasing in the Rental & Leasing industry, CXC Investment & Credit Capital needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.

Ability to respond to the competition

– As the decision making is very deliberative at CXC Investment & Credit Capital, in the dynamic environment of Rental & Leasing industry it has struggled to respond to the nimble upstart competition. CXC Investment & Credit Capital has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, CXC Investment & Credit Capital is slow explore the new channels of communication. These new channels of communication can help CXC Investment & Credit Capital to provide better information regarding Rental & Leasing products and services. It can also build an online community to further reach out to potential customers.

Interest costs

– Compare to the competition, CXC Investment & Credit Capital has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of CXC Investment & Credit Capital supply chain. Even after few cautionary changes, CXC Investment & Credit Capital is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left CXC Investment & Credit Capital vulnerable to further global disruptions in South East Asia.

High dependence on CXC Investment & Credit Capital ‘s star products

– The top 2 products and services of CXC Investment & Credit Capital still accounts for major business revenue. This dependence on star products in Rental & Leasing industry has resulted into insufficient focus on developing new products, even though CXC Investment & Credit Capital has relatively successful track record of launching new products.




CXC Investment & Credit Capital Opportunities | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities of CXC Investment & Credit Capital are -

Creating value in data economy

– The success of analytics program of CXC Investment & Credit Capital has opened avenues for new revenue streams for the organization in Rental & Leasing industry. This can help CXC Investment & Credit Capital to build a more holistic ecosystem for CXC Investment & Credit Capital products in the Rental & Leasing industry by providing – data insight services, data privacy related products, data based consulting services, etc.

Redefining models of collaboration and team work

– As explained in the weaknesses section, CXC Investment & Credit Capital is facing challenges because of the dominance of functional experts in the organization. CXC Investment & Credit Capital can utilize new technology in the field of Rental & Leasing industry to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Better consumer reach

– The expansion of the 5G network will help CXC Investment & Credit Capital to increase its market reach. CXC Investment & Credit Capital will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Building a culture of innovation

– managers at CXC Investment & Credit Capital can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Rental & Leasing industry.

Leveraging digital technologies

– CXC Investment & Credit Capital can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Rental & Leasing industry, but it has also influenced the consumer preferences. CXC Investment & Credit Capital can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. CXC Investment & Credit Capital can explore opportunities that can attract volunteers and are consistent with its mission and vision.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects CXC Investment & Credit Capital can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Changes in consumer behavior post Covid-19

– consumer behavior has changed in the Rental & Leasing industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. CXC Investment & Credit Capital can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. CXC Investment & Credit Capital can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Low interest rates

– Even though inflation is raising its head in most developed economies, CXC Investment & Credit Capital can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Use of Bitcoin and other crypto currencies for transactions in Rental & Leasing industry

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for CXC Investment & Credit Capital in the Rental & Leasing industry. Now CXC Investment & Credit Capital can target international markets with far fewer capital restrictions requirements than the existing system.

Loyalty marketing

– CXC Investment & Credit Capital has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Developing new processes and practices

– CXC Investment & Credit Capital can develop new processes and procedures in Rental & Leasing industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.




Threats CXC Investment & Credit Capital External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats of CXC Investment & Credit Capital are -

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

Technology acceleration in Forth Industrial Revolution

– CXC Investment & Credit Capital has witnessed rapid integration of technology during Covid-19 in the Rental & Leasing industry. As one of the leading players in the industry, CXC Investment & Credit Capital needs to keep up with the evolution of technology in the Rental & Leasing sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Increasing wage structure of CXC Investment & Credit Capital

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of CXC Investment & Credit Capital.

Shortening product life cycle

– it is one of the major threat that CXC Investment & Credit Capital is facing in Rental & Leasing sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Stagnating economy with rate increase

– CXC Investment & Credit Capital can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the Rental & Leasing industry.

High dependence on third party suppliers

– CXC Investment & Credit Capital high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Environmental challenges

– CXC Investment & Credit Capital needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. CXC Investment & Credit Capital can take advantage of this fund but it will also bring new competitors in the Rental & Leasing industry.

Consumer confidence and its impact on CXC Investment & Credit Capital demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in Rental & Leasing industry and other sectors.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. CXC Investment & Credit Capital will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, CXC Investment & Credit Capital can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate CXC Investment & Credit Capital prominent markets.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry to Rental & Leasing industry are lowering. It can presents CXC Investment & Credit Capital with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the Rental & Leasing sector.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. CXC Investment & Credit Capital needs to understand the core reasons impacting the Rental & Leasing industry. This will help it in building a better workplace.

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for CXC Investment & Credit Capital in Rental & Leasing industry. The Rental & Leasing industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.




Weighted SWOT Analysis of CXC Investment & Credit Capital Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers at CXC Investment & Credit Capital needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of CXC Investment & Credit Capital is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of CXC Investment & Credit Capital is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of CXC Investment & Credit Capital to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that CXC Investment & Credit Capital needs to make to build a sustainable competitive advantage.



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