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Gol Linhas Aereas ADR (GOL) SWOT Analysis / TOWS Matrix / MBA Resources

Introduction to SWOT Analysis

SWOT Analysis / TOWS Matrix for Gol Linhas Aereas ADR (United States)


Based on various researches at Oak Spring University , Gol Linhas Aereas ADR is operating in a macro-environment that has been destablized by – technology disruption, there is increasing trade war between United States & China, increasing household debt because of falling income levels, digital marketing is dominated by two big players Facebook and Google, central banks are concerned over increasing inflation, increasing inequality as vast percentage of new income is going to the top 1%, supply chains are disrupted by pandemic , wage bills are increasing, increasing government debt because of Covid-19 spendings, etc



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Introduction to SWOT Analysis of Gol Linhas Aereas ADR


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University, we believe that Gol Linhas Aereas ADR can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Gol Linhas Aereas ADR, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Gol Linhas Aereas ADR operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Gol Linhas Aereas ADR can be done for the following purposes –
1. Strategic planning of Gol Linhas Aereas ADR
2. Improving business portfolio management of Gol Linhas Aereas ADR
3. Assessing feasibility of the new initiative in United States
4. Making a Airline sector specific business decision
5. Set goals for the organization
6. Organizational restructuring of Gol Linhas Aereas ADR




Strengths of Gol Linhas Aereas ADR | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Gol Linhas Aereas ADR are -

Diverse revenue streams

– Gol Linhas Aereas ADR is present in almost all the verticals within the Airline industry. This has provided Gol Linhas Aereas ADR a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Effective Research and Development (R&D)

– Gol Linhas Aereas ADR has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in – Gol Linhas Aereas ADR staying ahead in the Airline industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Successful track record of launching new products

– Gol Linhas Aereas ADR has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Gol Linhas Aereas ADR has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Learning organization

- Gol Linhas Aereas ADR is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Gol Linhas Aereas ADR is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders at Gol Linhas Aereas ADR emphasize – knowledge, initiative, and innovation.

Ability to lead change in Airline

– Gol Linhas Aereas ADR is one of the leading players in the Airline industry in United States. Over the years it has not only transformed the business landscape in the Airline industry in United States but also across the existing markets. The ability to lead change has enabled Gol Linhas Aereas ADR in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Ability to recruit top talent

– Gol Linhas Aereas ADR is one of the leading players in the Airline industry in United States. It is in a position to attract the best talent available in United States. The firm has a robust talent identification program that helps in identifying the brightest.

Highly skilled collaborators

– Gol Linhas Aereas ADR has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive Airline industry. Secondly the value chain collaborators of Gol Linhas Aereas ADR have helped the firm to develop new products and bring them quickly to the marketplace.

Operational resilience

– The operational resilience strategy of Gol Linhas Aereas ADR comprises – understanding the underlying the factors in the Airline industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.

Sustainable margins compare to other players in Airline industry

– Gol Linhas Aereas ADR has clearly differentiated products in the market place. This has enabled Gol Linhas Aereas ADR to fetch slight price premium compare to the competitors in the Airline industry. The sustainable margins have also helped Gol Linhas Aereas ADR to invest into research and development (R&D) and innovation.

Organizational Resilience of Gol Linhas Aereas ADR

– The covid-19 pandemic has put organizational resilience at the centre of everthing Gol Linhas Aereas ADR does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

High brand equity

– Gol Linhas Aereas ADR has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Gol Linhas Aereas ADR to keep acquiring new customers and building profitable relationship with both the new and loyal customers.

Innovation driven organization

– Gol Linhas Aereas ADR is one of the most innovative firm in Airline sector.






Weaknesses of Gol Linhas Aereas ADR | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Gol Linhas Aereas ADR are -

Ability to respond to the competition

– As the decision making is very deliberative at Gol Linhas Aereas ADR, in the dynamic environment of Airline industry it has struggled to respond to the nimble upstart competition. Gol Linhas Aereas ADR has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

High dependence on Gol Linhas Aereas ADR ‘s star products

– The top 2 products and services of Gol Linhas Aereas ADR still accounts for major business revenue. This dependence on star products in Airline industry has resulted into insufficient focus on developing new products, even though Gol Linhas Aereas ADR has relatively successful track record of launching new products.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Gol Linhas Aereas ADR supply chain. Even after few cautionary changes, Gol Linhas Aereas ADR is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Gol Linhas Aereas ADR vulnerable to further global disruptions in South East Asia.

Increasing silos among functional specialists

– The organizational structure of Gol Linhas Aereas ADR is dominated by functional specialists. It is not different from other players in the Airline industry, but Gol Linhas Aereas ADR needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Gol Linhas Aereas ADR to focus more on services in the Airline industry rather than just following the product oriented approach.

High cash cycle compare to competitors

Gol Linhas Aereas ADR has a high cash cycle compare to other players in the Airline industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

Need for greater diversity

– Gol Linhas Aereas ADR has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

Interest costs

– Compare to the competition, Gol Linhas Aereas ADR has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.

Workers concerns about automation

– As automation is fast increasing in the Airline industry, Gol Linhas Aereas ADR needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.

Lack of clear differentiation of Gol Linhas Aereas ADR products

– To increase the profitability and margins on the products, Gol Linhas Aereas ADR needs to provide more differentiated products than what it is currently offering in the marketplace.

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Gol Linhas Aereas ADR is slow explore the new channels of communication. These new channels of communication can help Gol Linhas Aereas ADR to provide better information regarding Airline products and services. It can also build an online community to further reach out to potential customers.

High operating costs

– Compare to the competitors, Gol Linhas Aereas ADR has high operating costs in the Airline industry. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Gol Linhas Aereas ADR lucrative customers.




Gol Linhas Aereas ADR Opportunities | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities of Gol Linhas Aereas ADR are -

Using analytics as competitive advantage

– Gol Linhas Aereas ADR has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in Airline sector. This continuous investment in analytics has enabled Gol Linhas Aereas ADR to build a competitive advantage using analytics. The analytics driven competitive advantage can help Gol Linhas Aereas ADR to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Building a culture of innovation

– managers at Gol Linhas Aereas ADR can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Airline industry.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Gol Linhas Aereas ADR can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Gol Linhas Aereas ADR can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help Gol Linhas Aereas ADR to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Manufacturing automation

– Gol Linhas Aereas ADR can use the latest technology developments to improve its manufacturing and designing process in Airline sector. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Gol Linhas Aereas ADR can use these opportunities to build new business models that can help the communities that Gol Linhas Aereas ADR operates in. Secondly it can use opportunities from government spending in Airline sector.

Leveraging digital technologies

– Gol Linhas Aereas ADR can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Changes in consumer behavior post Covid-19

– consumer behavior has changed in the Airline industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Gol Linhas Aereas ADR can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Gol Linhas Aereas ADR can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Developing new processes and practices

– Gol Linhas Aereas ADR can develop new processes and procedures in Airline industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Loyalty marketing

– Gol Linhas Aereas ADR has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Airline industry, but it has also influenced the consumer preferences. Gol Linhas Aereas ADR can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Use of Bitcoin and other crypto currencies for transactions in Airline industry

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Gol Linhas Aereas ADR in the Airline industry. Now Gol Linhas Aereas ADR can target international markets with far fewer capital restrictions requirements than the existing system.

Learning at scale

– Online learning technologies has now opened space for Gol Linhas Aereas ADR to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.




Threats Gol Linhas Aereas ADR External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats of Gol Linhas Aereas ADR are -

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Gol Linhas Aereas ADR in Airline industry. The Airline industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Gol Linhas Aereas ADR business can come under increasing regulations regarding data privacy, data security, etc.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Gol Linhas Aereas ADR can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate Gol Linhas Aereas ADR prominent markets.

Shortening product life cycle

– it is one of the major threat that Gol Linhas Aereas ADR is facing in Airline sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Regulatory challenges

– Gol Linhas Aereas ADR needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Airline industry regulations.

Easy access to finance

– Easy access to finance in Airline industry will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Gol Linhas Aereas ADR can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Technology acceleration in Forth Industrial Revolution

– Gol Linhas Aereas ADR has witnessed rapid integration of technology during Covid-19 in the Airline industry. As one of the leading players in the industry, Gol Linhas Aereas ADR needs to keep up with the evolution of technology in the Airline sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Gol Linhas Aereas ADR.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Gol Linhas Aereas ADR will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, Gol Linhas Aereas ADR may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Airline sector.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry to Airline industry are lowering. It can presents Gol Linhas Aereas ADR with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the Airline sector.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

High dependence on third party suppliers

– Gol Linhas Aereas ADR high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.




Weighted SWOT Analysis of Gol Linhas Aereas ADR Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers at Gol Linhas Aereas ADR needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of Gol Linhas Aereas ADR is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of Gol Linhas Aereas ADR is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Gol Linhas Aereas ADR to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Gol Linhas Aereas ADR needs to make to build a sustainable competitive advantage.



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