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Gladstone Commercial Corp Pr Pref (GOODP) SWOT Analysis / TOWS Matrix / MBA Resources

Introduction to SWOT Analysis

SWOT Analysis / TOWS Matrix for Gladstone Commercial Corp Pr Pref (United States)


Based on various researches at Oak Spring University , Gladstone Commercial Corp Pr Pref is operating in a macro-environment that has been destablized by – customer relationship management is fast transforming because of increasing concerns over data privacy, increasing government debt because of Covid-19 spendings, cloud computing is disrupting traditional business models, increasing household debt because of falling income levels, increasing commodity prices, banking and financial system is disrupted by Bitcoin and other crypto currencies, increasing transportation and logistics costs, increasing inequality as vast percentage of new income is going to the top 1%, there is increasing trade war between United States & China, etc



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Introduction to SWOT Analysis of Gladstone Commercial Corp Pr Pref


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University, we believe that Gladstone Commercial Corp Pr Pref can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Gladstone Commercial Corp Pr Pref, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Gladstone Commercial Corp Pr Pref operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Gladstone Commercial Corp Pr Pref can be done for the following purposes –
1. Strategic planning of Gladstone Commercial Corp Pr Pref
2. Improving business portfolio management of Gladstone Commercial Corp Pr Pref
3. Assessing feasibility of the new initiative in United States
4. Making a sector specific business decision
5. Set goals for the organization
6. Organizational restructuring of Gladstone Commercial Corp Pr Pref




Strengths of Gladstone Commercial Corp Pr Pref | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Gladstone Commercial Corp Pr Pref are -

Sustainable margins compare to other players in industry

– Gladstone Commercial Corp Pr Pref has clearly differentiated products in the market place. This has enabled Gladstone Commercial Corp Pr Pref to fetch slight price premium compare to the competitors in the industry. The sustainable margins have also helped Gladstone Commercial Corp Pr Pref to invest into research and development (R&D) and innovation.

Superior customer experience

– The customer experience strategy of Gladstone Commercial Corp Pr Pref in industry is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Innovation driven organization

– Gladstone Commercial Corp Pr Pref is one of the most innovative firm in sector.

Cross disciplinary teams

– Horizontal connected teams at the Gladstone Commercial Corp Pr Pref are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Training and development

– Gladstone Commercial Corp Pr Pref has one of the best training and development program in industry. The effectiveness of the training programs can be measured in – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Highly skilled collaborators

– Gladstone Commercial Corp Pr Pref has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive industry. Secondly the value chain collaborators of Gladstone Commercial Corp Pr Pref have helped the firm to develop new products and bring them quickly to the marketplace.

Ability to recruit top talent

– Gladstone Commercial Corp Pr Pref is one of the leading players in the industry in United States. It is in a position to attract the best talent available in United States. The firm has a robust talent identification program that helps in identifying the brightest.

Learning organization

- Gladstone Commercial Corp Pr Pref is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Gladstone Commercial Corp Pr Pref is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders at Gladstone Commercial Corp Pr Pref emphasize – knowledge, initiative, and innovation.

Ability to lead change in

– Gladstone Commercial Corp Pr Pref is one of the leading players in the industry in United States. Over the years it has not only transformed the business landscape in the industry in United States but also across the existing markets. The ability to lead change has enabled Gladstone Commercial Corp Pr Pref in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

High switching costs

– The high switching costs that Gladstone Commercial Corp Pr Pref has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.

Diverse revenue streams

– Gladstone Commercial Corp Pr Pref is present in almost all the verticals within the industry. This has provided Gladstone Commercial Corp Pr Pref a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Organizational Resilience of Gladstone Commercial Corp Pr Pref

– The covid-19 pandemic has put organizational resilience at the centre of everthing Gladstone Commercial Corp Pr Pref does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.






Weaknesses of Gladstone Commercial Corp Pr Pref | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Gladstone Commercial Corp Pr Pref are -

Aligning sales with marketing

– From the outside it seems that Gladstone Commercial Corp Pr Pref needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department at Gladstone Commercial Corp Pr Pref can leverage the sales team experience to cultivate customer relationships as Gladstone Commercial Corp Pr Pref is planning to shift buying processes online.

Employees’ less understanding of Gladstone Commercial Corp Pr Pref strategy

– From the outside it seems that the employees of Gladstone Commercial Corp Pr Pref don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

High operating costs

– Compare to the competitors, Gladstone Commercial Corp Pr Pref has high operating costs in the industry. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Gladstone Commercial Corp Pr Pref lucrative customers.

High cash cycle compare to competitors

Gladstone Commercial Corp Pr Pref has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

Compensation and incentives

– The revenue per employee of Gladstone Commercial Corp Pr Pref is just above the industry average. It needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Gladstone Commercial Corp Pr Pref supply chain. Even after few cautionary changes, Gladstone Commercial Corp Pr Pref is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Gladstone Commercial Corp Pr Pref vulnerable to further global disruptions in South East Asia.

Slow decision making process

– As mentioned earlier in the report, Gladstone Commercial Corp Pr Pref has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Gladstone Commercial Corp Pr Pref even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.

Slow to strategic competitive environment developments

– As Gladstone Commercial Corp Pr Pref is one of the leading players in the industry, it takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

High dependence on Gladstone Commercial Corp Pr Pref ‘s star products

– The top 2 products and services of Gladstone Commercial Corp Pr Pref still accounts for major business revenue. This dependence on star products in industry has resulted into insufficient focus on developing new products, even though Gladstone Commercial Corp Pr Pref has relatively successful track record of launching new products.

Skills based hiring in industry

– The stress on hiring functional specialists at Gladstone Commercial Corp Pr Pref has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.

Increasing silos among functional specialists

– The organizational structure of Gladstone Commercial Corp Pr Pref is dominated by functional specialists. It is not different from other players in the industry, but Gladstone Commercial Corp Pr Pref needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Gladstone Commercial Corp Pr Pref to focus more on services in the industry rather than just following the product oriented approach.




Gladstone Commercial Corp Pr Pref Opportunities | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities of Gladstone Commercial Corp Pr Pref are -

Learning at scale

– Online learning technologies has now opened space for Gladstone Commercial Corp Pr Pref to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Building a culture of innovation

– managers at Gladstone Commercial Corp Pr Pref can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the industry.

Using analytics as competitive advantage

– Gladstone Commercial Corp Pr Pref has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in sector. This continuous investment in analytics has enabled Gladstone Commercial Corp Pr Pref to build a competitive advantage using analytics. The analytics driven competitive advantage can help Gladstone Commercial Corp Pr Pref to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Buying journey improvements

– Gladstone Commercial Corp Pr Pref can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. It can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Use of Bitcoin and other crypto currencies for transactions in industry

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Gladstone Commercial Corp Pr Pref in the industry. Now Gladstone Commercial Corp Pr Pref can target international markets with far fewer capital restrictions requirements than the existing system.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Gladstone Commercial Corp Pr Pref can use these opportunities to build new business models that can help the communities that Gladstone Commercial Corp Pr Pref operates in. Secondly it can use opportunities from government spending in sector.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Gladstone Commercial Corp Pr Pref to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Gladstone Commercial Corp Pr Pref to hire the very best people irrespective of their geographical location.

Redefining models of collaboration and team work

– As explained in the weaknesses section, Gladstone Commercial Corp Pr Pref is facing challenges because of the dominance of functional experts in the organization. Gladstone Commercial Corp Pr Pref can utilize new technology in the field of industry to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Better consumer reach

– The expansion of the 5G network will help Gladstone Commercial Corp Pr Pref to increase its market reach. Gladstone Commercial Corp Pr Pref will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Gladstone Commercial Corp Pr Pref in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the industry, and it will provide faster access to the consumers.

Low interest rates

– Even though inflation is raising its head in most developed economies, Gladstone Commercial Corp Pr Pref can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Loyalty marketing

– Gladstone Commercial Corp Pr Pref has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in industry, but it has also influenced the consumer preferences. Gladstone Commercial Corp Pr Pref can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.




Threats Gladstone Commercial Corp Pr Pref External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats of Gladstone Commercial Corp Pr Pref are -

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, Gladstone Commercial Corp Pr Pref may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of sector.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry to industry are lowering. It can presents Gladstone Commercial Corp Pr Pref with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Gladstone Commercial Corp Pr Pref business can come under increasing regulations regarding data privacy, data security, etc.

High dependence on third party suppliers

– Gladstone Commercial Corp Pr Pref high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Gladstone Commercial Corp Pr Pref needs to understand the core reasons impacting the industry. This will help it in building a better workplace.

Easy access to finance

– Easy access to finance in industry will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Gladstone Commercial Corp Pr Pref can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Gladstone Commercial Corp Pr Pref will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Technology acceleration in Forth Industrial Revolution

– Gladstone Commercial Corp Pr Pref has witnessed rapid integration of technology during Covid-19 in the industry. As one of the leading players in the industry, Gladstone Commercial Corp Pr Pref needs to keep up with the evolution of technology in the sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Consumer confidence and its impact on Gladstone Commercial Corp Pr Pref demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in industry and other sectors.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Gladstone Commercial Corp Pr Pref.

Stagnating economy with rate increase

– Gladstone Commercial Corp Pr Pref can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the industry.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Gladstone Commercial Corp Pr Pref in the sector and impact the bottomline of the organization.




Weighted SWOT Analysis of Gladstone Commercial Corp Pr Pref Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers at Gladstone Commercial Corp Pr Pref needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of Gladstone Commercial Corp Pr Pref is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of Gladstone Commercial Corp Pr Pref is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Gladstone Commercial Corp Pr Pref to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Gladstone Commercial Corp Pr Pref needs to make to build a sustainable competitive advantage.



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