Revolution at Oticon A/S (A): Vision for a Change-Competent Organization Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for Revolution at Oticon A/S (A): Vision for a Change-Competent Organization case study

At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. Revolution at Oticon A/S (A): Vision for a Change-Competent Organization case study is a Harvard Business School (HBR) case study written by R. Morgan Gould, Michael Stanford, Kate Blackmon. The Revolution at Oticon A/S (A): Vision for a Change-Competent Organization (referred as “Oticon Kolind” from here on) case study provides evaluation & decision scenario in field of Organizational Development. It also touches upon business topics such as - Value proposition, Competitive strategy, Manufacturing, Motivating people, Organizational structure, Reorganization.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment

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Case Description of Revolution at Oticon A/S (A): Vision for a Change-Competent Organization Case Study

From the mid-1980s, Oticon A/S, a Danish manufacturer of high-quality hearing aids, begins to experience significant losses and falls from its No. 1 market position to third position. A newly named CEO, Lars Kolind, initiates a significant cost reduction and product line rationalization program, which leads to a dramatic turnaround, restoring the company once again to profitability. Kolind, however, does not think that these changes have led to a sustainable competitive advantage and he further introduces a vision for Oticon A/S headquarters that would entail a fundamental restructuring and transformation of the organization. Management and employees revolt and refuse a planned move of headquarters. Should Kolind proceed with the proposed radial change, or has this recent turnaround been sufficient to restore Oticon to its No. 1 position? A 1994 and 1995 ECCH award winner.

Case Authors : R. Morgan Gould, Michael Stanford, Kate Blackmon

Topic : Organizational Development

Related Areas : Competitive strategy, Manufacturing, Motivating people, Organizational structure, Reorganization

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Calculating Net Present Value (NPV) at 6% for Revolution at Oticon A/S (A): Vision for a Change-Competent Organization Case Study

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 6 %	Discounted Cash Flows
Year 0	(10016111)	-10016111	-	-
Year 1	3443620	-6572491	3443620	0.9434	3248698
Year 2	3957890	-2614601	7401510	0.89	3522508
Year 3	3962214	1347613	11363724	0.8396	3326751
Year 4	3246777	4594390	14610501	0.7921	2571751
TOTAL			14610501		12669709

The Net Present Value at 6% discount rate is 2653598

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting

What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.

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Capital Budgeting Approaches

Methods of Capital Budgeting

There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Profitability Index
2. Internal Rate of Return
3. Payback Period
4. Net Present Value

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Oticon Kolind shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.
2. Timing of the expected cash flows – stockholders of Oticon Kolind have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.

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Formula and Steps to Calculate Net Present Value (NPV) of Revolution at Oticon A/S (A): Vision for a Change-Competent Organization

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Organizational Development Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Oticon Kolind often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Oticon Kolind needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 15 %	Discounted Cash Flows
Year 0	(10016111)	-10016111	-	-
Year 1	3443620	-6572491	3443620	0.8696	2994452
Year 2	3957890	-2614601	7401510	0.7561	2992733
Year 3	3962214	1347613	11363724	0.6575	2605220
Year 4	3246777	4594390	14610501	0.5718	1856355
TOTAL					10448761

The Net NPV after 4 years is 432650

(10448761 - 10016111 )

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Calculating Net Present Value (NPV) at 20%

If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 20 %	Discounted Cash Flows
Year 0	(10016111)	-10016111	-	-
Year 1	3443620	-6572491	3443620	0.8333	2869683
Year 2	3957890	-2614601	7401510	0.6944	2748535
Year 3	3962214	1347613	11363724	0.5787	2292948
Year 4	3246777	4594390	14610501	0.4823	1565768
TOTAL					9476934

The Net NPV after 4 years is -539177

At 20% discount rate the NPV is negative (9476934 - 10016111 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Oticon Kolind to discount cash flow at lower discount rates such as 15%.

Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Oticon Kolind has a NPV value higher than Zero then finance managers at Oticon Kolind can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Oticon Kolind, then the stock price of the Oticon Kolind should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Oticon Kolind should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

What can impact the cash flow of the project.

What will be a multi year spillover effect of various taxation regulations.

Understanding of risks involved in the project.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.

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Negotiation Strategy of Revolution at Oticon A/S (A): Vision for a Change-Competent Organization

References & Further Readings

R. Morgan Gould, Michael Stanford, Kate Blackmon (2018), "Revolution at Oticon A/S (A): Vision for a Change-Competent Organization Harvard Business Review Case Study. Published by HBR Publications.