Smartick vs. Khan Academy: A Marketing Strategy for Moving Free Users to a Paying Model Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for Smartick vs. Khan Academy: A Marketing Strategy for Moving Free Users to a Paying Model case study

At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. Smartick vs. Khan Academy: A Marketing Strategy for Moving Free Users to a Paying Model case study is a Harvard Business School (HBR) case study written by Paulo Albuquerque, Anne-Marie Carrick, Joerg Niessing. The Smartick vs. Khan Academy: A Marketing Strategy for Moving Free Users to a Paying Model (referred as “Smartick Math” from here on) case study provides evaluation & decision scenario in field of Sales & Marketing. It also touches upon business topics such as - Value proposition, Branding, Entrepreneurship, Internet, Pricing.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment

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Case Description of Smartick vs. Khan Academy: A Marketing Strategy for Moving Free Users to a Paying Model Case Study

The case describes how Spanish entrepreneurs Daniel GonzA?lez de Vega and Javier Arroyo founded Smartick with the aim of tackling the poor level of math education in their native Spain. Smartick is a self-financed enterprise that combines social impact with profitability. The two entrepreneurs are up against stiff competition, notably from the education giant Khan Academy, who not only has major financial backing but also offers its service free of charge. After two years of developing and testing a mix of the leading offline methods and state-of-the-art web-based technologies, Smartick is ready to make a big push into the after-school math learning space. Javier and Daniel are mulling over three options for their long-term marketing strategy. They are looking to segment the market and find the right segment to implement the strong brand positioning necessary to impact Spain's math education culture and society. The three options are to focus on B2B through schools, a combination of B2B and B2C, and a B2C-only approach. They must also decide on a pricing model and a communication strategy.

Case Authors : Paulo Albuquerque, Anne-Marie Carrick, Joerg Niessing

Topic : Sales & Marketing

Related Areas : Branding, Entrepreneurship, Internet, Pricing

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Calculating Net Present Value (NPV) at 6% for Smartick vs. Khan Academy: A Marketing Strategy for Moving Free Users to a Paying Model Case Study

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 6 %	Discounted Cash Flows
Year 0	(10019215)	-10019215	-	-
Year 1	3466190	-6553025	3466190	0.9434	3269991
Year 2	3960006	-2593019	7426196	0.89	3524391
Year 3	3937678	1344659	11363874	0.8396	3306150
Year 4	3251448	4596107	14615322	0.7921	2575451
TOTAL			14615322		12675984

The Net Present Value at 6% discount rate is 2656769

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting

What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.

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Capital Budgeting Approaches

Methods of Capital Budgeting

There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Net Present Value
2. Profitability Index
3. Payback Period
4. Internal Rate of Return

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Timing of the expected cash flows – stockholders of Smartick Math have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.
2. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Smartick Math shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.

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Formula and Steps to Calculate Net Present Value (NPV) of Smartick vs. Khan Academy: A Marketing Strategy for Moving Free Users to a Paying Model

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Sales & Marketing Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Smartick Math often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Smartick Math needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 15 %	Discounted Cash Flows
Year 0	(10019215)	-10019215	-	-
Year 1	3466190	-6553025	3466190	0.8696	3014078
Year 2	3960006	-2593019	7426196	0.7561	2994333
Year 3	3937678	1344659	11363874	0.6575	2589087
Year 4	3251448	4596107	14615322	0.5718	1859026
TOTAL					10456525

The Net NPV after 4 years is 437310

(10456525 - 10019215 )

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Calculating Net Present Value (NPV) at 20%

If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 20 %	Discounted Cash Flows
Year 0	(10019215)	-10019215	-	-
Year 1	3466190	-6553025	3466190	0.8333	2888492
Year 2	3960006	-2593019	7426196	0.6944	2750004
Year 3	3937678	1344659	11363874	0.5787	2278749
Year 4	3251448	4596107	14615322	0.4823	1568021
TOTAL					9485266

The Net NPV after 4 years is -533949

At 20% discount rate the NPV is negative (9485266 - 10019215 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Smartick Math to discount cash flow at lower discount rates such as 15%.

Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Smartick Math has a NPV value higher than Zero then finance managers at Smartick Math can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Smartick Math, then the stock price of the Smartick Math should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Smartick Math should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

Understanding of risks involved in the project.

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

What can impact the cash flow of the project.

What will be a multi year spillover effect of various taxation regulations.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.

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Negotiation Strategy of Smartick vs. Khan Academy: A Marketing Strategy for Moving Free Users to a Paying Model

References & Further Readings

Paulo Albuquerque, Anne-Marie Carrick, Joerg Niessing (2018), "Smartick vs. Khan Academy: A Marketing Strategy for Moving Free Users to a Paying Model Harvard Business Review Case Study. Published by HBR Publications.