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How Citi Successfully Implemented Community Engagement With Limited Resources Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for How Citi Successfully Implemented Community Engagement With Limited Resources case study


At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. How Citi Successfully Implemented Community Engagement With Limited Resources case study is a Harvard Business School (HBR) case study written by Patrick Chau, Sammy Fung. The How Citi Successfully Implemented Community Engagement With Limited Resources (referred as “Citi Hk” from here on) case study provides evaluation & decision scenario in field of Strategy & Execution. It also touches upon business topics such as - Value proposition, Globalization, Growth strategy, Innovation, Intellectual property, Regulation.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment






Case Description of How Citi Successfully Implemented Community Engagement With Limited Resources Case Study


Citi Hong Kong ("Citi HK") achieves good results in community engagement with its US$1.5 million annual spending. From a quantitative perspective, its team of less than 5,000 employees performed 23,867 volunteer hours in 2012. During the company's 2012 Global Community Day, 250 of its clients and over 4,000 Citi staff, including their family members and friends participated in volunteer work. In addition, over 36% or over 1,800 of the company's staff chose to participate in the company's Rainbow Day in 2012, through which they donated a lump sum to a charitable organization in exchange for an additional annual leave. From a qualitative perspective, the Hope Development Accounts ("HDA") program, a multi-year program that Citi HK has facilitated and supported since 2007, is among the first few, if not the first, programs that attempt to use asset-building approach for poverty-alleviation in the city. The success of the program hinges on the long-term participation of the volunteers of Citi HK; their contributions mean that Citi HK's support goes beyond monetary terms-the general and financial education offered and the coaching and guidance given are critical in empowering the program participants. How does Citi HK achieve these good results in community engagement with a contained budget? And what roles do its staff play? What does the company do to enable such a high level of staff participation?


Case Authors : Patrick Chau, Sammy Fung

Topic : Strategy & Execution

Related Areas : Globalization, Growth strategy, Innovation, Intellectual property, Regulation




Calculating Net Present Value (NPV) at 6% for How Citi Successfully Implemented Community Engagement With Limited Resources Case Study


Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 6 %
Discounted
Cash Flows
Year 0 (10007745) -10007745 - -
Year 1 3466659 -6541086 3466659 0.9434 3270433
Year 2 3972294 -2568792 7438953 0.89 3535328
Year 3 3966935 1398143 11405888 0.8396 3330715
Year 4 3247496 4645639 14653384 0.7921 2572321
TOTAL 14653384 12708797




The Net Present Value at 6% discount rate is 2701052

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting


What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.




Capital Budgeting Approaches

Methods of Capital Budgeting


There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Net Present Value
2. Profitability Index
3. Internal Rate of Return
4. Payback Period

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Timing of the expected cash flows – stockholders of Citi Hk have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.
2. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Citi Hk shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.






Formula and Steps to Calculate Net Present Value (NPV) of How Citi Successfully Implemented Community Engagement With Limited Resources

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Strategy & Execution Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Citi Hk often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Citi Hk needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.



Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 15 %
Discounted
Cash Flows
Year 0 (10007745) -10007745 - -
Year 1 3466659 -6541086 3466659 0.8696 3014486
Year 2 3972294 -2568792 7438953 0.7561 3003625
Year 3 3966935 1398143 11405888 0.6575 2608324
Year 4 3247496 4645639 14653384 0.5718 1856766
TOTAL 10483202


The Net NPV after 4 years is 475457

(10483202 - 10007745 )








Calculating Net Present Value (NPV) at 20%


If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 20 %
Discounted
Cash Flows
Year 0 (10007745) -10007745 - -
Year 1 3466659 -6541086 3466659 0.8333 2888883
Year 2 3972294 -2568792 7438953 0.6944 2758538
Year 3 3966935 1398143 11405888 0.5787 2295680
Year 4 3247496 4645639 14653384 0.4823 1566115
TOTAL 9509215


The Net NPV after 4 years is -498530

At 20% discount rate the NPV is negative (9509215 - 10007745 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Citi Hk to discount cash flow at lower discount rates such as 15%.





Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Citi Hk has a NPV value higher than Zero then finance managers at Citi Hk can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Citi Hk, then the stock price of the Citi Hk should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Citi Hk should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

What can impact the cash flow of the project.

Understanding of risks involved in the project.

What will be a multi year spillover effect of various taxation regulations.

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.






Negotiation Strategy of How Citi Successfully Implemented Community Engagement With Limited Resources

References & Further Readings

Patrick Chau, Sammy Fung (2018), "How Citi Successfully Implemented Community Engagement With Limited Resources Harvard Business Review Case Study. Published by HBR Publications.


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