Bank of Ireland (BOI): Internet Strategy Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for Bank of Ireland (BOI): Internet Strategy case study

At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. Bank of Ireland (BOI): Internet Strategy case study is a Harvard Business School (HBR) case study written by John J. Sviokla, Michael Quinn. The Bank of Ireland (BOI): Internet Strategy (referred as “O'toole Internet” from here on) case study provides evaluation & decision scenario in field of Technology & Operations. It also touches upon business topics such as - Value proposition, Internet.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment

Case Description of Bank of Ireland (BOI): Internet Strategy Case Study

Conor O'Toole, Internet business executive, must consider how to take the Bank of Ireland on-line. The bank, and Ireland, and most of continental Europe, lagedlagged behind the United States in adopting Internet techologytechnology. O'Toole wondered how he should prioritize the limited resources he had to invest in Internet initiatives. He thought that the bank, established in 1783, was missing opportunities that competitors were captureingcapturing. He needed to decide what financial products to move successfully to the Internet and in what order. He wondered how he could justify the broad-ranging investments to build a new online infrastructure, a new selling context, and new product content simultaneously. Finally, he contemplated how to convey the Internet challenges and and the opportunities to senior management.

Case Authors : John J. Sviokla, Michael Quinn

Topic : Technology & Operations

Related Areas : Internet

Calculating Net Present Value (NPV) at 6% for Bank of Ireland (BOI): Internet Strategy Case Study

Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 6 %
Cash Flows
Year 0 (10016416) -10016416 - -
Year 1 3444932 -6571484 3444932 0.9434 3249936
Year 2 3974818 -2596666 7419750 0.89 3537574
Year 3 3973062 1376396 11392812 0.8396 3335859
Year 4 3233400 4609796 14626212 0.7921 2561156
TOTAL 14626212 12684525

The Net Present Value at 6% discount rate is 2668109

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting

What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.

Capital Budgeting Approaches

Methods of Capital Budgeting

There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Payback Period
2. Profitability Index
3. Internal Rate of Return
4. Net Present Value

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Timing of the expected cash flows – stockholders of O'toole Internet have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.
2. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. O'toole Internet shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.

Formula and Steps to Calculate Net Present Value (NPV) of Bank of Ireland (BOI): Internet Strategy

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Technology & Operations Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at O'toole Internet often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at O'toole Internet needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.

Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 15 %
Cash Flows
Year 0 (10016416) -10016416 - -
Year 1 3444932 -6571484 3444932 0.8696 2995593
Year 2 3974818 -2596666 7419750 0.7561 3005533
Year 3 3973062 1376396 11392812 0.6575 2612353
Year 4 3233400 4609796 14626212 0.5718 1848707
TOTAL 10462186

The Net NPV after 4 years is 445770

(10462186 - 10016416 )

Calculating Net Present Value (NPV) at 20%

If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 20 %
Cash Flows
Year 0 (10016416) -10016416 - -
Year 1 3444932 -6571484 3444932 0.8333 2870777
Year 2 3974818 -2596666 7419750 0.6944 2760290
Year 3 3973062 1376396 11392812 0.5787 2299226
Year 4 3233400 4609796 14626212 0.4823 1559317
TOTAL 9489610

The Net NPV after 4 years is -526806

At 20% discount rate the NPV is negative (9489610 - 10016416 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of O'toole Internet to discount cash flow at lower discount rates such as 15%.

Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of O'toole Internet has a NPV value higher than Zero then finance managers at O'toole Internet can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at O'toole Internet, then the stock price of the O'toole Internet should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at O'toole Internet should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

What can impact the cash flow of the project.

What will be a multi year spillover effect of various taxation regulations.

Understanding of risks involved in the project.

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.

Negotiation Strategy of Bank of Ireland (BOI): Internet Strategy

References & Further Readings

John J. Sviokla, Michael Quinn (2018), "Bank of Ireland (BOI): Internet Strategy Harvard Business Review Case Study. Published by HBR Publications.

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