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L'Oreal's ACD Supply Chain Puzzle: Diagnosing the Root Causes of Underperformance Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for L'Oreal's ACD Supply Chain Puzzle: Diagnosing the Root Causes of Underperformance case study


At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. L'Oreal's ACD Supply Chain Puzzle: Diagnosing the Root Causes of Underperformance case study is a Harvard Business School (HBR) case study written by Ralf W. Seifert, Richard Markoff. The L'Oreal's ACD Supply Chain Puzzle: Diagnosing the Root Causes of Underperformance (referred as “Actor's Narrator” from here on) case study provides evaluation & decision scenario in field of Technology & Operations. It also touches upon business topics such as - Value proposition, Supply chain.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment






Case Description of L'Oreal's ACD Supply Chain Puzzle: Diagnosing the Root Causes of Underperformance Case Study


This case depicts an actual, real sequence of events in L'Oreal's Active Cosmetics Supply Chain. The case provides an illustration of the challenges facing large, multi-national organizations in aligning their supply chain planning along several dimensions. The span of the planning is from customers in several markets to the centralized production at the single source factory. The framework for laying out the facts of the case is the senior operations management request to conduct a supply chain planning audit on the Active Cosmetics planning process. The audit request was a direct response to complaints regarding customer service levels by general management. The case begins by setting the narrative that sets the audit in motion. Key actors across the supply chain speak their voices through testimony to the auditor, who serves as protagonist in the story of the case. This vehicle permits the case to express different points of view with objectivity, allowing the reader to consider the validity of each actor's behaviour using that actor's perspective. The case ends with a challenge to the reader to finish what the narrator has started. Having seen the case through his eyes, the reader must now experience the rest of the story as the narrator experienced, and prepare their own analysis and presentation for senior management.


Case Authors : Ralf W. Seifert, Richard Markoff

Topic : Technology & Operations

Related Areas : Supply chain




Calculating Net Present Value (NPV) at 6% for L'Oreal's ACD Supply Chain Puzzle: Diagnosing the Root Causes of Underperformance Case Study


Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 6 %
Discounted
Cash Flows
Year 0 (10017551) -10017551 - -
Year 1 3455593 -6561958 3455593 0.9434 3259993
Year 2 3967424 -2594534 7423017 0.89 3530993
Year 3 3948325 1353791 11371342 0.8396 3315090
Year 4 3246220 4600011 14617562 0.7921 2571310
TOTAL 14617562 12677387




The Net Present Value at 6% discount rate is 2659836

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting


What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.




Capital Budgeting Approaches

Methods of Capital Budgeting


There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Net Present Value
2. Payback Period
3. Internal Rate of Return
4. Profitability Index

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Timing of the expected cash flows – stockholders of Actor's Narrator have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.
2. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Actor's Narrator shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.






Formula and Steps to Calculate Net Present Value (NPV) of L'Oreal's ACD Supply Chain Puzzle: Diagnosing the Root Causes of Underperformance

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Technology & Operations Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Actor's Narrator often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Actor's Narrator needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.



Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 15 %
Discounted
Cash Flows
Year 0 (10017551) -10017551 - -
Year 1 3455593 -6561958 3455593 0.8696 3004863
Year 2 3967424 -2594534 7423017 0.7561 2999943
Year 3 3948325 1353791 11371342 0.6575 2596088
Year 4 3246220 4600011 14617562 0.5718 1856037
TOTAL 10456931


The Net NPV after 4 years is 439380

(10456931 - 10017551 )








Calculating Net Present Value (NPV) at 20%


If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 20 %
Discounted
Cash Flows
Year 0 (10017551) -10017551 - -
Year 1 3455593 -6561958 3455593 0.8333 2879661
Year 2 3967424 -2594534 7423017 0.6944 2755156
Year 3 3948325 1353791 11371342 0.5787 2284910
Year 4 3246220 4600011 14617562 0.4823 1565500
TOTAL 9485226


The Net NPV after 4 years is -532325

At 20% discount rate the NPV is negative (9485226 - 10017551 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Actor's Narrator to discount cash flow at lower discount rates such as 15%.





Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Actor's Narrator has a NPV value higher than Zero then finance managers at Actor's Narrator can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Actor's Narrator, then the stock price of the Actor's Narrator should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Actor's Narrator should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

What can impact the cash flow of the project.

What will be a multi year spillover effect of various taxation regulations.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

Understanding of risks involved in the project.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.






Negotiation Strategy of L'Oreal's ACD Supply Chain Puzzle: Diagnosing the Root Causes of Underperformance

References & Further Readings

Ralf W. Seifert, Richard Markoff (2018), "L'Oreal's ACD Supply Chain Puzzle: Diagnosing the Root Causes of Underperformance Harvard Business Review Case Study. Published by HBR Publications.


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