Cracking the Monolith: California's Child Welfare Services Disrupts Technology Procurement (A) Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for Cracking the Monolith: California's Child Welfare Services Disrupts Technology Procurement (A) case study

At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. Cracking the Monolith: California's Child Welfare Services Disrupts Technology Procurement (A) case study is a Harvard Business School (HBR) case study written by David Eaves, Anjani Datla. The Cracking the Monolith: California's Child Welfare Services Disrupts Technology Procurement (A) (referred as “Batjer Wilkening” from here on) case study provides evaluation & decision scenario in field of Global Business. It also touches upon business topics such as - Value proposition, .

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment

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Case Description of Cracking the Monolith: California's Child Welfare Services Disrupts Technology Procurement (A) Case Study

In October 2015, two senior California officials: Marybel Batjer, Secretary for Government Operations, and Michael Wilkening, Undersecretary for the Health and Human Services Agency seized on an idea that had the potential to turn the state's long dysfunctional technology procurement process on its head. After years of planning, California was about to request bids for a new child welfare management system to replace a twenty-year-old technology that, as part of the country's largest child welfare program, was accessed by approximately 25,000 state and county employees, to serve millions of California's children. The request for bids called for a "waterfall" approach to software development, where all aspects of the project would follow a pre-ordained sequence and likely cost the state nearly half a billion dollars. Just weeks before the request was to be released Batjer and Wilkening met with former U.S. Chief Technology Officer Todd Park and members of a tech nonprofit, Code for America, who warned that both the waterfall approach and the large size of the project posed significant risks. First, they proposed an alternative "architecture" that would break up the "monolith" proposal into its component parts. Rather than build and replace one giant system with another, why not replace the system in parts-or in modules? Second, for each of these modules, teams of programmers and social workers could work together to build a prototype and iterate till the final product satisfied the needs of the state-in a process known as "agile" development. But could California's bureaucracy, with its stringent procurement rules pivot to a modular approach? And could Batjer and Wilkening convince state staff and county partners to experiment with agile development, a methodology never attempted in California government before? Case number 2101.0

Case Authors : David Eaves, Anjani Datla

Topic : Global Business

Related Areas :

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Calculating Net Present Value (NPV) at 6% for Cracking the Monolith: California's Child Welfare Services Disrupts Technology Procurement (A) Case Study

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 6 %	Discounted Cash Flows
Year 0	(10024723)	-10024723	-	-
Year 1	3470062	-6554661	3470062	0.9434	3273643
Year 2	3955808	-2598853	7425870	0.89	3520655
Year 3	3968183	1369330	11394053	0.8396	3331763
Year 4	3251478	4620808	14645531	0.7921	2575475
TOTAL			14645531		12701537

The Net Present Value at 6% discount rate is 2676814

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting

What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.

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Capital Budgeting Approaches

Methods of Capital Budgeting

There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Payback Period
2. Internal Rate of Return
3. Profitability Index
4. Net Present Value

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Batjer Wilkening shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.
2. Timing of the expected cash flows – stockholders of Batjer Wilkening have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.

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Formula and Steps to Calculate Net Present Value (NPV) of Cracking the Monolith: California's Child Welfare Services Disrupts Technology Procurement (A)

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Global Business Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Batjer Wilkening often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Batjer Wilkening needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 15 %	Discounted Cash Flows
Year 0	(10024723)	-10024723	-	-
Year 1	3470062	-6554661	3470062	0.8696	3017445
Year 2	3955808	-2598853	7425870	0.7561	2991159
Year 3	3968183	1369330	11394053	0.6575	2609145
Year 4	3251478	4620808	14645531	0.5718	1859043
TOTAL					10476792

The Net NPV after 4 years is 452069

(10476792 - 10024723 )

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Calculating Net Present Value (NPV) at 20%

If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years	Cash Flow	Net Cash Flow	Cumulative     Cash Flow	Discount Rate @ 20 %	Discounted Cash Flows
Year 0	(10024723)	-10024723	-	-
Year 1	3470062	-6554661	3470062	0.8333	2891718
Year 2	3955808	-2598853	7425870	0.6944	2747089
Year 3	3968183	1369330	11394053	0.5787	2296402
Year 4	3251478	4620808	14645531	0.4823	1568035
TOTAL					9503245

The Net NPV after 4 years is -521478

At 20% discount rate the NPV is negative (9503245 - 10024723 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Batjer Wilkening to discount cash flow at lower discount rates such as 15%.

Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Batjer Wilkening has a NPV value higher than Zero then finance managers at Batjer Wilkening can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Batjer Wilkening, then the stock price of the Batjer Wilkening should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Batjer Wilkening should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

Understanding of risks involved in the project.

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

What can impact the cash flow of the project.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

What will be a multi year spillover effect of various taxation regulations.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.

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Negotiation Strategy of Cracking the Monolith: California's Child Welfare Services Disrupts Technology Procurement (A)

References & Further Readings

David Eaves, Anjani Datla (2018), "Cracking the Monolith: California's Child Welfare Services Disrupts Technology Procurement (A) Harvard Business Review Case Study. Published by HBR Publications.