×




Managing the Human Cloud Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for Managing the Human Cloud case study


At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. Managing the Human Cloud case study is a Harvard Business School (HBR) case study written by Evgeny Kaganer, Erran Carmel, Rudy Hirschheim, Timothy Olsen. The Managing the Human Cloud (referred as “Cloud Human” from here on) case study provides evaluation & decision scenario in field of Global Business. It also touches upon business topics such as - Value proposition, International business.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment






Case Description of Managing the Human Cloud Case Study


Online crowdsourcing platforms are growing at double-digit rates and are starting to attract the attention of large companies. Just as cloud computing offers unconstrained access to processing capacity and storage, what the authors call the "human cloud"promises to connect businesses to millions of workers on tap, ready to perform tasks and solve problems that range from the simple to the complex.This is an MIT Sloan Management Review article. Although the initial concept for the human cloud was to create an eBay-like marketplace for talent and labor, there were obstacles. The simple auction model seemed ill-suited for large, complex undertakings. The model was also often perceived as too risky by managers, who had a hard time developing "virtual"rapport with workers. Today, four new human cloud models have developed, each aiming to overcome these problems in a distinct way: 1. The Facilitator model connects suppliers and buyers directly through a bidding process but offers increased visibility into the supplier's identity and work processes. Elance and oDesk are examples of this model. 2. The Arbitrator model enables buyers to compare the inputs of multiple providers before choosing which to purchase. Arbitrator platforms such as CrowdSpring and InnoCentive follow this approach. 3. The Aggregator model breaks down a job, such as proofreading, translation, transcription or tagging, into tiny bits of work -microtasks -and finds workers willing to complete these tasks, sometimes in the context of a game. Platforms like Amazon Mechanical Turk and CrowdFlower offer such capabilities. 4. The most sophisticated model, the Governor, provides project management, supplier certification and quality control to assure qualified coordination and management of complex projects. The authors note that harnessing the human cloud's power will -as with earlier outsourcing waves -require hard work and learning. Buyers may find it helpful to think about managing a human cloud initiative much the same way that they manage the main phases of any outsourcing engagement.


Case Authors : Evgeny Kaganer, Erran Carmel, Rudy Hirschheim, Timothy Olsen

Topic : Global Business

Related Areas : International business




Calculating Net Present Value (NPV) at 6% for Managing the Human Cloud Case Study


Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 6 %
Discounted
Cash Flows
Year 0 (10029319) -10029319 - -
Year 1 3452412 -6576907 3452412 0.9434 3256992
Year 2 3969236 -2607671 7421648 0.89 3532606
Year 3 3971433 1363762 11393081 0.8396 3334492
Year 4 3231985 4595747 14625066 0.7921 2560035
TOTAL 14625066 12684125




The Net Present Value at 6% discount rate is 2654806

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting


What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.




Capital Budgeting Approaches

Methods of Capital Budgeting


There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Internal Rate of Return
2. Profitability Index
3. Payback Period
4. Net Present Value

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Timing of the expected cash flows – stockholders of Cloud Human have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.
2. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Cloud Human shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.






Formula and Steps to Calculate Net Present Value (NPV) of Managing the Human Cloud

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Global Business Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Cloud Human often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Cloud Human needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.



Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 15 %
Discounted
Cash Flows
Year 0 (10029319) -10029319 - -
Year 1 3452412 -6576907 3452412 0.8696 3002097
Year 2 3969236 -2607671 7421648 0.7561 3001313
Year 3 3971433 1363762 11393081 0.6575 2611282
Year 4 3231985 4595747 14625066 0.5718 1847898
TOTAL 10462590


The Net NPV after 4 years is 433271

(10462590 - 10029319 )








Calculating Net Present Value (NPV) at 20%


If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 20 %
Discounted
Cash Flows
Year 0 (10029319) -10029319 - -
Year 1 3452412 -6576907 3452412 0.8333 2877010
Year 2 3969236 -2607671 7421648 0.6944 2756414
Year 3 3971433 1363762 11393081 0.5787 2298283
Year 4 3231985 4595747 14625066 0.4823 1558635
TOTAL 9490342


The Net NPV after 4 years is -538977

At 20% discount rate the NPV is negative (9490342 - 10029319 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Cloud Human to discount cash flow at lower discount rates such as 15%.





Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Cloud Human has a NPV value higher than Zero then finance managers at Cloud Human can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Cloud Human, then the stock price of the Cloud Human should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Cloud Human should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

Understanding of risks involved in the project.

What will be a multi year spillover effect of various taxation regulations.

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

What can impact the cash flow of the project.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.






Negotiation Strategy of Managing the Human Cloud

References & Further Readings

Evgeny Kaganer, Erran Carmel, Rudy Hirschheim, Timothy Olsen (2018), "Managing the Human Cloud Harvard Business Review Case Study. Published by HBR Publications.


Travis Perkins SWOT Analysis / TOWS Matrix

Services , Retail (Home Improvement)


Dongfeng Group SWOT Analysis / TOWS Matrix

Consumer Cyclical , Auto & Truck Manufacturers


Lifestyle Int SWOT Analysis / TOWS Matrix

Services , Retail (Department & Discount)


1st NRG Corp SWOT Analysis / TOWS Matrix

Energy , Oil & Gas Operations


Cray SWOT Analysis / TOWS Matrix

Technology , Computer Hardware


Fujii Sangyo SWOT Analysis / TOWS Matrix

Technology , Electronic Instr. & Controls


Temona SWOT Analysis / TOWS Matrix

Technology , Computer Services


Forward Air SWOT Analysis / TOWS Matrix

Transportation , Air Courier