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Exploring Category Benefits for Brand Building: Kaya and the Beauty Care Market Net Present Value (NPV) / MBA Resources

Introduction to Net Present Value (NPV) - What is Net Present Value (NPV) ? How it impacts financial decisions regarding project management?

NPV solution for Exploring Category Benefits for Brand Building: Kaya and the Beauty Care Market case study


At Oak Spring University, we provide corporate level professional Net Present Value (NPV) case study solution. Exploring Category Benefits for Brand Building: Kaya and the Beauty Care Market case study is a Harvard Business School (HBR) case study written by Ramesh Kumar, Ande Teja, Syed Hussain. The Exploring Category Benefits for Brand Building: Kaya and the Beauty Care Market (referred as “Beauty Kaya” from here on) case study provides evaluation & decision scenario in field of Innovation & Entrepreneurship. It also touches upon business topics such as - Value proposition, Emerging markets.

The net present value (NPV) of an investment proposal is the present value of the proposal’s net cash flows less the proposal’s initial cash outflow. If a project’s NPV is greater than or equal to zero, the project should be accepted.

NPV = Present Value of Future Cash Flows LESS Project’s Initial Investment






Case Description of Exploring Category Benefits for Brand Building: Kaya and the Beauty Care Market Case Study


India has been an emerging market that is witnessing radical changes in the lifestyles and the spending patterns of customers. There has been a significant change (post-liberalization) in terms of the manner in which consumers look at their self-concept. Exposure to western ways and lifestyles through mass media, availability of discretionary income and the impact of reference group appeals are some of the important aspects that have created interest towards products and services associated with beauty care among consumers. Customers have become used to branded creams and lotions, and several of these offerings are being advertised with strong symbolic appeals associated with enhanced self-concepts. Kaya was a brand in the beauty care category. However, the brand's offerings dealt with medically anchored services intended to enhance the looks of the customers. The brand opened up a new facet of beauty care services that was associated more with up-market and state-of-the-art hospitals, where customers opted for these services under the supervision of doctors who had specialized in cosmetic surgeries/interventions. Would the differentiation between the first-time users of a beauty parlor and the loyal customers of a parlor offer insights that Kaya would find useful? Issues related to services management as well as customer value and customer loyalty were relevant to Kaya's competitive strategies. Although the customers of a beauty parlor could be demographically different from Kaya's customers, the commonality of the benefits related to the beauty services offered were the same. The case is about how a brand that had created a category would find it useful to draw insights on brand loyalty from a related category that does not compete with it directly. Such a dimension of competitive learning is perhaps unique to an emerging market such as India.


Case Authors : Ramesh Kumar, Ande Teja, Syed Hussain

Topic : Innovation & Entrepreneurship

Related Areas : Emerging markets




Calculating Net Present Value (NPV) at 6% for Exploring Category Benefits for Brand Building: Kaya and the Beauty Care Market Case Study


Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 6 %
Discounted
Cash Flows
Year 0 (10011799) -10011799 - -
Year 1 3454716 -6557083 3454716 0.9434 3259166
Year 2 3969006 -2588077 7423722 0.89 3532401
Year 3 3970394 1382317 11394116 0.8396 3333619
Year 4 3242538 4624855 14636654 0.7921 2568394
TOTAL 14636654 12693580




The Net Present Value at 6% discount rate is 2681781

In isolation the NPV number doesn't mean much but put in right context then it is one of the best method to evaluate project returns. In this article we will cover -

Different methods of capital budgeting


What is NPV & Formula of NPV,
How it is calculated,
How to use NPV number for project evaluation, and
Scenario Planning given risks and management priorities.




Capital Budgeting Approaches

Methods of Capital Budgeting


There are four types of capital budgeting techniques that are widely used in the corporate world –

1. Internal Rate of Return
2. Profitability Index
3. Payback Period
4. Net Present Value

Apart from the Payback period method which is an additive method, rest of the methods are based on Discounted Cash Flow technique. Even though cash flow can be calculated based on the nature of the project, for the simplicity of the article we are assuming that all the expected cash flows are realized at the end of the year.

Discounted Cash Flow approaches provide a more objective basis for evaluating and selecting investment projects. They take into consideration both –

1. Timing of the expected cash flows – stockholders of Beauty Kaya have higher preference for cash returns over 4-5 years rather than 10-15 years given the nature of the volatility in the industry.
2. Magnitude of both incoming and outgoing cash flows – Projects can be capital intensive, time intensive, or both. Beauty Kaya shareholders have preference for diversified projects investment rather than prospective high income from a single capital intensive project.






Formula and Steps to Calculate Net Present Value (NPV) of Exploring Category Benefits for Brand Building: Kaya and the Beauty Care Market

NPV = Net Cash In Flowt1 / (1+r)t1 + Net Cash In Flowt2 / (1+r)t2 + … Net Cash In Flowtn / (1+r)tn
Less Net Cash Out Flowt0 / (1+r)t0

Where t = time period, in this case year 1, year 2 and so on.
r = discount rate or return that could be earned using other safe proposition such as fixed deposit or treasury bond rate. Net Cash In Flow – What the firm will get each year.
Net Cash Out Flow – What the firm needs to invest initially in the project.

Step 1 – Understand the nature of the project and calculate cash flow for each year.
Step 2 – Discount those cash flow based on the discount rate.
Step 3 – Add all the discounted cash flow.
Step 4 – Selection of the project

Why Innovation & Entrepreneurship Managers need to know Financial Tools such as Net Present Value (NPV)?

In our daily workplace we often come across people and colleagues who are just focused on their core competency and targets they have to deliver. For example marketing managers at Beauty Kaya often design programs whose objective is to drive brand awareness and customer reach. But how that 30 point increase in brand awareness or 10 point increase in customer touch points will result into shareholders’ value is not specified.

To overcome such scenarios managers at Beauty Kaya needs to not only know the financial aspect of project management but also needs to have tools to integrate them into part of the project development and monitoring plan.

Calculating Net Present Value (NPV) at 15%

After working through various assumptions we reached a conclusion that risk is far higher than 6%. In a reasonably stable industry with weak competition - 15% discount rate can be a good benchmark.



Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 15 %
Discounted
Cash Flows
Year 0 (10011799) -10011799 - -
Year 1 3454716 -6557083 3454716 0.8696 3004101
Year 2 3969006 -2588077 7423722 0.7561 3001139
Year 3 3970394 1382317 11394116 0.6575 2610599
Year 4 3242538 4624855 14636654 0.5718 1853932
TOTAL 10469770


The Net NPV after 4 years is 457971

(10469770 - 10011799 )








Calculating Net Present Value (NPV) at 20%


If the risk component is high in the industry then we should go for a higher hurdle rate / discount rate of 20%.

Years              Cash Flow     Net Cash Flow     Cumulative    
Cash Flow
Discount Rate
@ 20 %
Discounted
Cash Flows
Year 0 (10011799) -10011799 - -
Year 1 3454716 -6557083 3454716 0.8333 2878930
Year 2 3969006 -2588077 7423722 0.6944 2756254
Year 3 3970394 1382317 11394116 0.5787 2297682
Year 4 3242538 4624855 14636654 0.4823 1563724
TOTAL 9496590


The Net NPV after 4 years is -515209

At 20% discount rate the NPV is negative (9496590 - 10011799 ) so ideally we can't select the project if macro and micro factors don't allow financial managers of Beauty Kaya to discount cash flow at lower discount rates such as 15%.





Acceptance Criteria of a Project based on NPV

Simplest Approach – If the investment project of Beauty Kaya has a NPV value higher than Zero then finance managers at Beauty Kaya can ACCEPT the project, otherwise they can reject the project. This means that project will deliver higher returns over the period of time than any alternate investment strategy.

In theory if the required rate of return or discount rate is chosen correctly by finance managers at Beauty Kaya, then the stock price of the Beauty Kaya should change by same amount of the NPV. In real world we know that share price also reflects various other factors that can be related to both macro and micro environment.

In the same vein – accepting the project with zero NPV should result in stagnant share price. Finance managers use discount rates as a measure of risk components in the project execution process.

Sensitivity Analysis

Project selection is often a far more complex decision than just choosing it based on the NPV number. Finance managers at Beauty Kaya should conduct a sensitivity analysis to better understand not only the inherent risk of the projects but also how those risks can be either factored in or mitigated during the project execution. Sensitivity analysis helps in –

What are the key aspects of the projects that need to be monitored, refined, and retuned for continuous delivery of projected cash flows.

Understanding of risks involved in the project.

What are the uncertainties surrounding the project Initial Cash Outlay (ICO’s). ICO’s often have several different components such as land, machinery, building, and other equipment.

What will be a multi year spillover effect of various taxation regulations.

What can impact the cash flow of the project.

Some of the assumptions while using the Discounted Cash Flow Methods –

Projects are assumed to be Mutually Exclusive – This is seldom the came in modern day giant organizations where projects are often inter-related and rejecting a project solely based on NPV can result in sunk cost from a related project.

Independent projects have independent cash flows – As explained in the marketing project – though the project may look independent but in reality it is not as the brand awareness project can be closely associated with the spending on sales promotions and product specific advertising.






Negotiation Strategy of Exploring Category Benefits for Brand Building: Kaya and the Beauty Care Market

References & Further Readings

Ramesh Kumar, Ande Teja, Syed Hussain (2018), "Exploring Category Benefits for Brand Building: Kaya and the Beauty Care Market Harvard Business Review Case Study. Published by HBR Publications.


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