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Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Leadership and Organizational Behavior (LEAD), Course Overview (Abridged)


Course overview for the first-year required MBA course Leadership and Organizational Behavior (LEAD).

Authors :: Linda A. Hill

Topics :: Organizational Development

Tags :: Education, Leadership, Leadership development, Leading teams, Organizational culture, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Leadership and Organizational Behavior (LEAD), Course Overview (Abridged)" written by Linda A. Hill includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Overview Behavior facing as an external strategic factors. Some of the topics covered in Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) case study are - Strategic Management Strategies, Education, Leadership, Leadership development, Leading teams, Organizational culture and Organizational Development.


Some of the macro environment factors that can be used to understand the Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) casestudy better are - – supply chains are disrupted by pandemic , increasing energy prices, talent flight as more people leaving formal jobs, increasing commodity prices, increasing inequality as vast percentage of new income is going to the top 1%, challanges to central banks by blockchain based private currencies, digital marketing is dominated by two big players Facebook and Google, customer relationship management is fast transforming because of increasing concerns over data privacy, there is backlash against globalization, etc



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Introduction to SWOT Analysis of Leadership and Organizational Behavior (LEAD), Course Overview (Abridged)


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Overview Behavior, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Overview Behavior operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) can be done for the following purposes –
1. Strategic planning using facts provided in Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) case study
2. Improving business portfolio management of Overview Behavior
3. Assessing feasibility of the new initiative in Organizational Development field.
4. Making a Organizational Development topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Overview Behavior




Strengths Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Overview Behavior in Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) Harvard Business Review case study are -

Ability to lead change in Organizational Development field

– Overview Behavior is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Overview Behavior in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Digital Transformation in Organizational Development segment

- digital transformation varies from industry to industry. For Overview Behavior digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Overview Behavior has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Strong track record of project management

– Overview Behavior is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Innovation driven organization

– Overview Behavior is one of the most innovative firm in sector. Manager in Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Organizational Resilience of Overview Behavior

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Overview Behavior does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Low bargaining power of suppliers

– Suppliers of Overview Behavior in the sector have low bargaining power. Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Overview Behavior to manage not only supply disruptions but also source products at highly competitive prices.

High switching costs

– The high switching costs that Overview Behavior has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.

Training and development

– Overview Behavior has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Cross disciplinary teams

– Horizontal connected teams at the Overview Behavior are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Diverse revenue streams

– Overview Behavior is present in almost all the verticals within the industry. This has provided firm in Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Successful track record of launching new products

– Overview Behavior has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Overview Behavior has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Learning organization

- Overview Behavior is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Overview Behavior is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) Harvard Business Review case study emphasize – knowledge, initiative, and innovation.






Weaknesses Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) are -

Low market penetration in new markets

– Outside its home market of Overview Behavior, firm in the HBR case study Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.

Slow to strategic competitive environment developments

– As Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) HBR case study mentions - Overview Behavior takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

Ability to respond to the competition

– As the decision making is very deliberative, highlighted in the case study Leadership and Organizational Behavior (LEAD), Course Overview (Abridged), in the dynamic environment Overview Behavior has struggled to respond to the nimble upstart competition. Overview Behavior has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

Lack of clear differentiation of Overview Behavior products

– To increase the profitability and margins on the products, Overview Behavior needs to provide more differentiated products than what it is currently offering in the marketplace.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Overview Behavior supply chain. Even after few cautionary changes mentioned in the HBR case study - Leadership and Organizational Behavior (LEAD), Course Overview (Abridged), it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Overview Behavior vulnerable to further global disruptions in South East Asia.

Increasing silos among functional specialists

– The organizational structure of Overview Behavior is dominated by functional specialists. It is not different from other players in the Organizational Development segment. Overview Behavior needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Overview Behavior to focus more on services rather than just following the product oriented approach.

Slow decision making process

– As mentioned earlier in the report, Overview Behavior has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Overview Behavior even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.

Interest costs

– Compare to the competition, Overview Behavior has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.

High bargaining power of channel partners

– Because of the regulatory requirements, Linda A. Hill suggests that, Overview Behavior is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.

Workers concerns about automation

– As automation is fast increasing in the segment, Overview Behavior needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.

No frontier risks strategy

– After analyzing the HBR case study Leadership and Organizational Behavior (LEAD), Course Overview (Abridged), it seems that company is thinking about the frontier risks that can impact Organizational Development strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.




Opportunities Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) are -

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Overview Behavior can use these opportunities to build new business models that can help the communities that Overview Behavior operates in. Secondly it can use opportunities from government spending in Organizational Development sector.

Better consumer reach

– The expansion of the 5G network will help Overview Behavior to increase its market reach. Overview Behavior will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Using analytics as competitive advantage

– Overview Behavior has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Overview Behavior to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Redefining models of collaboration and team work

– As explained in the weaknesses section, Overview Behavior is facing challenges because of the dominance of functional experts in the organization. Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Overview Behavior to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Overview Behavior to hire the very best people irrespective of their geographical location.

Learning at scale

– Online learning technologies has now opened space for Overview Behavior to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Overview Behavior in the consumer business. Now Overview Behavior can target international markets with far fewer capital restrictions requirements than the existing system.

Leveraging digital technologies

– Overview Behavior can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Overview Behavior in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Organizational Development segment, and it will provide faster access to the consumers.

Building a culture of innovation

– managers at Overview Behavior can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Organizational Development segment.

Developing new processes and practices

– Overview Behavior can develop new processes and procedures in Organizational Development industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Low interest rates

– Even though inflation is raising its head in most developed economies, Overview Behavior can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Overview Behavior can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Leadership and Organizational Behavior (LEAD), Course Overview (Abridged), to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.




Threats Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) are -

Increasing wage structure of Overview Behavior

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Overview Behavior.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Overview Behavior will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Environmental challenges

– Overview Behavior needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Overview Behavior can take advantage of this fund but it will also bring new competitors in the Organizational Development industry.

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Overview Behavior in the Organizational Development industry. The Organizational Development industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

High dependence on third party suppliers

– Overview Behavior high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Overview Behavior with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Technology acceleration in Forth Industrial Revolution

– Overview Behavior has witnessed rapid integration of technology during Covid-19 in the Organizational Development industry. As one of the leading players in the industry, Overview Behavior needs to keep up with the evolution of technology in the Organizational Development sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Consumer confidence and its impact on Overview Behavior demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Overview Behavior in the Organizational Development sector and impact the bottomline of the organization.

Stagnating economy with rate increase

– Overview Behavior can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Leadership and Organizational Behavior (LEAD), Course Overview (Abridged), Overview Behavior may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Organizational Development .

Shortening product life cycle

– it is one of the major threat that Overview Behavior is facing in Organizational Development sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Overview Behavior.




Weighted SWOT Analysis of Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Leadership and Organizational Behavior (LEAD), Course Overview (Abridged) is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Overview Behavior needs to make to build a sustainable competitive advantage.



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