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Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A


This appendix supports student preparation of the associated multimedia case study of the same name. See the abstract and teaching note for that case to obtain a summary of the teaching purpose, subject, issues, and classroom applications. Information contained in this appendix would be useful in executive education settings and wherever the student needs hard-copy reference to the material in the case. Generally, students who are adept at use of the computer will find this appendix to be redundant. Thus, the instructor's use of this appendix is entirely optional and should be linked to the needs of the student.

Authors :: Robert F. Bruner

Topics :: Organizational Development

Tags :: Financial management, Leadership, Mergers & acquisitions, Strategic planning, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A" written by Robert F. Bruner includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Appendix Student facing as an external strategic factors. Some of the topics covered in Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A case study are - Strategic Management Strategies, Financial management, Leadership, Mergers & acquisitions, Strategic planning and Organizational Development.


Some of the macro environment factors that can be used to understand the Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A casestudy better are - – competitive advantages are harder to sustain because of technology dispersion, there is backlash against globalization, increasing commodity prices, increasing transportation and logistics costs, geopolitical disruptions, digital marketing is dominated by two big players Facebook and Google, increasing government debt because of Covid-19 spendings, supply chains are disrupted by pandemic , there is increasing trade war between United States & China, etc



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Introduction to SWOT Analysis of Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Appendix Student, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Appendix Student operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A can be done for the following purposes –
1. Strategic planning using facts provided in Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A case study
2. Improving business portfolio management of Appendix Student
3. Assessing feasibility of the new initiative in Organizational Development field.
4. Making a Organizational Development topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Appendix Student




Strengths Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Appendix Student in Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A Harvard Business Review case study are -

Superior customer experience

– The customer experience strategy of Appendix Student in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Sustainable margins compare to other players in Organizational Development industry

– Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A firm has clearly differentiated products in the market place. This has enabled Appendix Student to fetch slight price premium compare to the competitors in the Organizational Development industry. The sustainable margins have also helped Appendix Student to invest into research and development (R&D) and innovation.

Learning organization

- Appendix Student is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Appendix Student is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A Harvard Business Review case study emphasize – knowledge, initiative, and innovation.

Ability to lead change in Organizational Development field

– Appendix Student is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Appendix Student in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Diverse revenue streams

– Appendix Student is present in almost all the verticals within the industry. This has provided firm in Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Training and development

– Appendix Student has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Ability to recruit top talent

– Appendix Student is one of the leading recruiters in the industry. Managers in the Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Operational resilience

– The operational resilience strategy in the Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.

Successful track record of launching new products

– Appendix Student has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Appendix Student has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Cross disciplinary teams

– Horizontal connected teams at the Appendix Student are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

Digital Transformation in Organizational Development segment

- digital transformation varies from industry to industry. For Appendix Student digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Appendix Student has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Analytics focus

– Appendix Student is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Robert F. Bruner can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.






Weaknesses Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A are -

Increasing silos among functional specialists

– The organizational structure of Appendix Student is dominated by functional specialists. It is not different from other players in the Organizational Development segment. Appendix Student needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Appendix Student to focus more on services rather than just following the product oriented approach.

Need for greater diversity

– Appendix Student has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A, is just above the industry average. Appendix Student needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

Employees’ incomplete understanding of strategy

– From the instances in the HBR case study Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A, it seems that the employees of Appendix Student don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

High bargaining power of channel partners

– Because of the regulatory requirements, Robert F. Bruner suggests that, Appendix Student is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.

Capital Spending Reduction

– Even during the low interest decade, Appendix Student has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

No frontier risks strategy

– After analyzing the HBR case study Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A, it seems that company is thinking about the frontier risks that can impact Organizational Development strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Appendix Student is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.

Ability to respond to the competition

– As the decision making is very deliberative, highlighted in the case study Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A, in the dynamic environment Appendix Student has struggled to respond to the nimble upstart competition. Appendix Student has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

Workers concerns about automation

– As automation is fast increasing in the segment, Appendix Student needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.

Slow to strategic competitive environment developments

– As Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A HBR case study mentions - Appendix Student takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.




Opportunities Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A are -

Manufacturing automation

– Appendix Student can use the latest technology developments to improve its manufacturing and designing process in Organizational Development segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.

Developing new processes and practices

– Appendix Student can develop new processes and procedures in Organizational Development industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Appendix Student in the consumer business. Now Appendix Student can target international markets with far fewer capital restrictions requirements than the existing system.

Buying journey improvements

– Appendix Student can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Learning at scale

– Online learning technologies has now opened space for Appendix Student to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Using analytics as competitive advantage

– Appendix Student has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Appendix Student to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Creating value in data economy

– The success of analytics program of Appendix Student has opened avenues for new revenue streams for the organization in the industry. This can help Appendix Student to build a more holistic ecosystem as suggested in the Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A case study. Appendix Student can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Low interest rates

– Even though inflation is raising its head in most developed economies, Appendix Student can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Appendix Student in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Organizational Development segment, and it will provide faster access to the consumers.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Appendix Student can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Appendix Student to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Appendix Student to hire the very best people irrespective of their geographical location.

Building a culture of innovation

– managers at Appendix Student can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Organizational Development segment.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Appendix Student can use these opportunities to build new business models that can help the communities that Appendix Student operates in. Secondly it can use opportunities from government spending in Organizational Development sector.




Threats Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A are -

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Appendix Student with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Appendix Student needs to understand the core reasons impacting the Organizational Development industry. This will help it in building a better workplace.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A, Appendix Student may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Organizational Development .

Environmental challenges

– Appendix Student needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Appendix Student can take advantage of this fund but it will also bring new competitors in the Organizational Development industry.

Technology acceleration in Forth Industrial Revolution

– Appendix Student has witnessed rapid integration of technology during Covid-19 in the Organizational Development industry. As one of the leading players in the industry, Appendix Student needs to keep up with the evolution of technology in the Organizational Development sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Appendix Student will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Appendix Student can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A .

Increasing wage structure of Appendix Student

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Appendix Student.

Consumer confidence and its impact on Appendix Student demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Easy access to finance

– Easy access to finance in Organizational Development field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Appendix Student can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Shortening product life cycle

– it is one of the major threat that Appendix Student is facing in Organizational Development sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Appendix Student in the Organizational Development sector and impact the bottomline of the organization.




Weighted SWOT Analysis of Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Appendix To Hugh Mccoll And Nationsbank: Building A National Footprint Through M&A is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Appendix Student needs to make to build a sustainable competitive advantage.



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