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iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective


Supplement to case W16482.

Authors :: Chris Street, Ann C. Frost, Maurice Thibodeau

Topics :: Organizational Development

Tags :: Joint ventures, Leadership, Negotiations, Organizational culture, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective" written by Chris Street, Ann C. Frost, Maurice Thibodeau includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Charron's W16482 facing as an external strategic factors. Some of the topics covered in iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective case study are - Strategic Management Strategies, Joint ventures, Leadership, Negotiations, Organizational culture and Organizational Development.


Some of the macro environment factors that can be used to understand the iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective casestudy better are - – increasing transportation and logistics costs, central banks are concerned over increasing inflation, increasing energy prices, challanges to central banks by blockchain based private currencies, increasing inequality as vast percentage of new income is going to the top 1%, increasing commodity prices, cloud computing is disrupting traditional business models, there is increasing trade war between United States & China, customer relationship management is fast transforming because of increasing concerns over data privacy, etc



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Introduction to SWOT Analysis of iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Charron's W16482, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Charron's W16482 operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective can be done for the following purposes –
1. Strategic planning using facts provided in iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective case study
2. Improving business portfolio management of Charron's W16482
3. Assessing feasibility of the new initiative in Organizational Development field.
4. Making a Organizational Development topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Charron's W16482




Strengths iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Charron's W16482 in iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective Harvard Business Review case study are -

Training and development

– Charron's W16482 has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Analytics focus

– Charron's W16482 is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Chris Street, Ann C. Frost, Maurice Thibodeau can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Organizational Resilience of Charron's W16482

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Charron's W16482 does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Digital Transformation in Organizational Development segment

- digital transformation varies from industry to industry. For Charron's W16482 digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Charron's W16482 has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Sustainable margins compare to other players in Organizational Development industry

– iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective firm has clearly differentiated products in the market place. This has enabled Charron's W16482 to fetch slight price premium compare to the competitors in the Organizational Development industry. The sustainable margins have also helped Charron's W16482 to invest into research and development (R&D) and innovation.

Operational resilience

– The operational resilience strategy in the iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.

Strong track record of project management

– Charron's W16482 is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Ability to recruit top talent

– Charron's W16482 is one of the leading recruiters in the industry. Managers in the iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Learning organization

- Charron's W16482 is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Charron's W16482 is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective Harvard Business Review case study emphasize – knowledge, initiative, and innovation.

Low bargaining power of suppliers

– Suppliers of Charron's W16482 in the sector have low bargaining power. iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Charron's W16482 to manage not only supply disruptions but also source products at highly competitive prices.

Superior customer experience

– The customer experience strategy of Charron's W16482 in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Diverse revenue streams

– Charron's W16482 is present in almost all the verticals within the industry. This has provided firm in iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.






Weaknesses iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective are -

Aligning sales with marketing

– It come across in the case study iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective can leverage the sales team experience to cultivate customer relationships as Charron's W16482 is planning to shift buying processes online.

Need for greater diversity

– Charron's W16482 has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

High dependence on star products

– The top 2 products and services of the firm as mentioned in the iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Charron's W16482 has relatively successful track record of launching new products.

High bargaining power of channel partners

– Because of the regulatory requirements, Chris Street, Ann C. Frost, Maurice Thibodeau suggests that, Charron's W16482 is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.

Capital Spending Reduction

– Even during the low interest decade, Charron's W16482 has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

Ability to respond to the competition

– As the decision making is very deliberative, highlighted in the case study iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective, in the dynamic environment Charron's W16482 has struggled to respond to the nimble upstart competition. Charron's W16482 has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective, is just above the industry average. Charron's W16482 needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

High cash cycle compare to competitors

Charron's W16482 has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Charron's W16482 is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.

Increasing silos among functional specialists

– The organizational structure of Charron's W16482 is dominated by functional specialists. It is not different from other players in the Organizational Development segment. Charron's W16482 needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Charron's W16482 to focus more on services rather than just following the product oriented approach.

Slow to strategic competitive environment developments

– As iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective HBR case study mentions - Charron's W16482 takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.




Opportunities iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective are -

Building a culture of innovation

– managers at Charron's W16482 can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Organizational Development segment.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Charron's W16482 can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Charron's W16482 to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Charron's W16482 to hire the very best people irrespective of their geographical location.

Leveraging digital technologies

– Charron's W16482 can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Charron's W16482 can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Creating value in data economy

– The success of analytics program of Charron's W16482 has opened avenues for new revenue streams for the organization in the industry. This can help Charron's W16482 to build a more holistic ecosystem as suggested in the iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective case study. Charron's W16482 can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Charron's W16482 to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Charron's W16482 in the consumer business. Now Charron's W16482 can target international markets with far fewer capital restrictions requirements than the existing system.

Low interest rates

– Even though inflation is raising its head in most developed economies, Charron's W16482 can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Organizational Development industry, but it has also influenced the consumer preferences. Charron's W16482 can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Charron's W16482 can explore opportunities that can attract volunteers and are consistent with its mission and vision.

Redefining models of collaboration and team work

– As explained in the weaknesses section, Charron's W16482 is facing challenges because of the dominance of functional experts in the organization. iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Better consumer reach

– The expansion of the 5G network will help Charron's W16482 to increase its market reach. Charron's W16482 will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.




Threats iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective are -

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Charron's W16482 business can come under increasing regulations regarding data privacy, data security, etc.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective, Charron's W16482 may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Organizational Development .

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Charron's W16482 with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Increasing wage structure of Charron's W16482

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Charron's W16482.

Easy access to finance

– Easy access to finance in Organizational Development field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Charron's W16482 can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Charron's W16482 in the Organizational Development industry. The Organizational Development industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Charron's W16482.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Stagnating economy with rate increase

– Charron's W16482 can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.

Technology acceleration in Forth Industrial Revolution

– Charron's W16482 has witnessed rapid integration of technology during Covid-19 in the Organizational Development industry. As one of the leading players in the industry, Charron's W16482 needs to keep up with the evolution of technology in the Organizational Development sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Consumer confidence and its impact on Charron's W16482 demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Charron's W16482 will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Charron's W16482 can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective .




Weighted SWOT Analysis of iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Charron's W16482 needs to make to build a sustainable competitive advantage.



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