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iPremier (A): Denial of Service Attack (Graphic Novel Version) SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of iPremier (A): Denial of Service Attack (Graphic Novel Version)


Describes an IT security crisis, and raises issues of risk management, preparation for crisis, management of crises, computer security, and public disclosure of security risks.

Authors :: Robert D. Austin, Jeremy C. Short

Topics :: Technology & Operations

Tags :: Public relations, Risk management, Security & privacy, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "iPremier (A): Denial of Service Attack (Graphic Novel Version)" written by Robert D. Austin, Jeremy C. Short includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Security Ipremier facing as an external strategic factors. Some of the topics covered in iPremier (A): Denial of Service Attack (Graphic Novel Version) case study are - Strategic Management Strategies, Public relations, Risk management, Security & privacy and Technology & Operations.


Some of the macro environment factors that can be used to understand the iPremier (A): Denial of Service Attack (Graphic Novel Version) casestudy better are - – increasing energy prices, cloud computing is disrupting traditional business models, talent flight as more people leaving formal jobs, increasing household debt because of falling income levels, digital marketing is dominated by two big players Facebook and Google, increasing transportation and logistics costs, challanges to central banks by blockchain based private currencies, there is backlash against globalization, increasing commodity prices, etc



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Introduction to SWOT Analysis of iPremier (A): Denial of Service Attack (Graphic Novel Version)


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in iPremier (A): Denial of Service Attack (Graphic Novel Version) case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Security Ipremier, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Security Ipremier operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of iPremier (A): Denial of Service Attack (Graphic Novel Version) can be done for the following purposes –
1. Strategic planning using facts provided in iPremier (A): Denial of Service Attack (Graphic Novel Version) case study
2. Improving business portfolio management of Security Ipremier
3. Assessing feasibility of the new initiative in Technology & Operations field.
4. Making a Technology & Operations topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Security Ipremier




Strengths iPremier (A): Denial of Service Attack (Graphic Novel Version) | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Security Ipremier in iPremier (A): Denial of Service Attack (Graphic Novel Version) Harvard Business Review case study are -

Learning organization

- Security Ipremier is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Security Ipremier is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in iPremier (A): Denial of Service Attack (Graphic Novel Version) Harvard Business Review case study emphasize – knowledge, initiative, and innovation.

Strong track record of project management

– Security Ipremier is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Operational resilience

– The operational resilience strategy in the iPremier (A): Denial of Service Attack (Graphic Novel Version) Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.

Organizational Resilience of Security Ipremier

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Security Ipremier does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Highly skilled collaborators

– Security Ipremier has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in iPremier (A): Denial of Service Attack (Graphic Novel Version) HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Sustainable margins compare to other players in Technology & Operations industry

– iPremier (A): Denial of Service Attack (Graphic Novel Version) firm has clearly differentiated products in the market place. This has enabled Security Ipremier to fetch slight price premium compare to the competitors in the Technology & Operations industry. The sustainable margins have also helped Security Ipremier to invest into research and development (R&D) and innovation.

Training and development

– Security Ipremier has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in iPremier (A): Denial of Service Attack (Graphic Novel Version) Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Low bargaining power of suppliers

– Suppliers of Security Ipremier in the sector have low bargaining power. iPremier (A): Denial of Service Attack (Graphic Novel Version) has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Security Ipremier to manage not only supply disruptions but also source products at highly competitive prices.

Digital Transformation in Technology & Operations segment

- digital transformation varies from industry to industry. For Security Ipremier digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Security Ipremier has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Innovation driven organization

– Security Ipremier is one of the most innovative firm in sector. Manager in iPremier (A): Denial of Service Attack (Graphic Novel Version) Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Successful track record of launching new products

– Security Ipremier has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Security Ipremier has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Diverse revenue streams

– Security Ipremier is present in almost all the verticals within the industry. This has provided firm in iPremier (A): Denial of Service Attack (Graphic Novel Version) case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.






Weaknesses iPremier (A): Denial of Service Attack (Graphic Novel Version) | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of iPremier (A): Denial of Service Attack (Graphic Novel Version) are -

Need for greater diversity

– Security Ipremier has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

Aligning sales with marketing

– It come across in the case study iPremier (A): Denial of Service Attack (Graphic Novel Version) that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case iPremier (A): Denial of Service Attack (Graphic Novel Version) can leverage the sales team experience to cultivate customer relationships as Security Ipremier is planning to shift buying processes online.

High dependence on star products

– The top 2 products and services of the firm as mentioned in the iPremier (A): Denial of Service Attack (Graphic Novel Version) HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Security Ipremier has relatively successful track record of launching new products.

Products dominated business model

– Even though Security Ipremier has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - iPremier (A): Denial of Service Attack (Graphic Novel Version) should strive to include more intangible value offerings along with its core products and services.

Employees’ incomplete understanding of strategy

– From the instances in the HBR case study iPremier (A): Denial of Service Attack (Graphic Novel Version), it seems that the employees of Security Ipremier don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

High bargaining power of channel partners

– Because of the regulatory requirements, Robert D. Austin, Jeremy C. Short suggests that, Security Ipremier is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.

Lack of clear differentiation of Security Ipremier products

– To increase the profitability and margins on the products, Security Ipremier needs to provide more differentiated products than what it is currently offering in the marketplace.

Capital Spending Reduction

– Even during the low interest decade, Security Ipremier has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

Slow to strategic competitive environment developments

– As iPremier (A): Denial of Service Attack (Graphic Novel Version) HBR case study mentions - Security Ipremier takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

Low market penetration in new markets

– Outside its home market of Security Ipremier, firm in the HBR case study iPremier (A): Denial of Service Attack (Graphic Novel Version) needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.

High cash cycle compare to competitors

Security Ipremier has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.




Opportunities iPremier (A): Denial of Service Attack (Graphic Novel Version) | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study iPremier (A): Denial of Service Attack (Graphic Novel Version) are -

Loyalty marketing

– Security Ipremier has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Using analytics as competitive advantage

– Security Ipremier has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study iPremier (A): Denial of Service Attack (Graphic Novel Version) - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Security Ipremier to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Creating value in data economy

– The success of analytics program of Security Ipremier has opened avenues for new revenue streams for the organization in the industry. This can help Security Ipremier to build a more holistic ecosystem as suggested in the iPremier (A): Denial of Service Attack (Graphic Novel Version) case study. Security Ipremier can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Security Ipremier to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Buying journey improvements

– Security Ipremier can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. iPremier (A): Denial of Service Attack (Graphic Novel Version) suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Better consumer reach

– The expansion of the 5G network will help Security Ipremier to increase its market reach. Security Ipremier will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Security Ipremier to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Security Ipremier to hire the very best people irrespective of their geographical location.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Security Ipremier in the consumer business. Now Security Ipremier can target international markets with far fewer capital restrictions requirements than the existing system.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Security Ipremier can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Building a culture of innovation

– managers at Security Ipremier can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Technology & Operations segment.

Redefining models of collaboration and team work

– As explained in the weaknesses section, Security Ipremier is facing challenges because of the dominance of functional experts in the organization. iPremier (A): Denial of Service Attack (Graphic Novel Version) case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Learning at scale

– Online learning technologies has now opened space for Security Ipremier to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Security Ipremier can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, iPremier (A): Denial of Service Attack (Graphic Novel Version), to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.




Threats iPremier (A): Denial of Service Attack (Graphic Novel Version) External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study iPremier (A): Denial of Service Attack (Graphic Novel Version) are -

Stagnating economy with rate increase

– Security Ipremier can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Security Ipremier with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Consumer confidence and its impact on Security Ipremier demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

Regulatory challenges

– Security Ipremier needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Technology & Operations industry regulations.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Security Ipremier.

High dependence on third party suppliers

– Security Ipremier high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study iPremier (A): Denial of Service Attack (Graphic Novel Version), Security Ipremier may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Technology & Operations .

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

Increasing wage structure of Security Ipremier

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Security Ipremier.

Technology acceleration in Forth Industrial Revolution

– Security Ipremier has witnessed rapid integration of technology during Covid-19 in the Technology & Operations industry. As one of the leading players in the industry, Security Ipremier needs to keep up with the evolution of technology in the Technology & Operations sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Shortening product life cycle

– it is one of the major threat that Security Ipremier is facing in Technology & Operations sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Security Ipremier in the Technology & Operations sector and impact the bottomline of the organization.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.




Weighted SWOT Analysis of iPremier (A): Denial of Service Attack (Graphic Novel Version) Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study iPremier (A): Denial of Service Attack (Graphic Novel Version) needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study iPremier (A): Denial of Service Attack (Graphic Novel Version) is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study iPremier (A): Denial of Service Attack (Graphic Novel Version) is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of iPremier (A): Denial of Service Attack (Graphic Novel Version) is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Security Ipremier needs to make to build a sustainable competitive advantage.



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