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iPremier (C): Denial of Service Attack (Graphic Novel Version) SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of iPremier (C): Denial of Service Attack (Graphic Novel Version)


Describes an IT security crisis, and raises issues of risk management, preparation for crisis, management of crises, computer security, and public disclosure of security risks.

Authors :: Robert D. Austin, Jeremy C. Short

Topics :: Technology & Operations

Tags :: IT, Personnel policies, Public relations, Risk management, Security & privacy, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "iPremier (C): Denial of Service Attack (Graphic Novel Version)" written by Robert D. Austin, Jeremy C. Short includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Security Ipremier facing as an external strategic factors. Some of the topics covered in iPremier (C): Denial of Service Attack (Graphic Novel Version) case study are - Strategic Management Strategies, IT, Personnel policies, Public relations, Risk management, Security & privacy and Technology & Operations.


Some of the macro environment factors that can be used to understand the iPremier (C): Denial of Service Attack (Graphic Novel Version) casestudy better are - – wage bills are increasing, increasing commodity prices, challanges to central banks by blockchain based private currencies, customer relationship management is fast transforming because of increasing concerns over data privacy, digital marketing is dominated by two big players Facebook and Google, cloud computing is disrupting traditional business models, banking and financial system is disrupted by Bitcoin and other crypto currencies, increasing government debt because of Covid-19 spendings, central banks are concerned over increasing inflation, etc



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Introduction to SWOT Analysis of iPremier (C): Denial of Service Attack (Graphic Novel Version)


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in iPremier (C): Denial of Service Attack (Graphic Novel Version) case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Security Ipremier, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Security Ipremier operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of iPremier (C): Denial of Service Attack (Graphic Novel Version) can be done for the following purposes –
1. Strategic planning using facts provided in iPremier (C): Denial of Service Attack (Graphic Novel Version) case study
2. Improving business portfolio management of Security Ipremier
3. Assessing feasibility of the new initiative in Technology & Operations field.
4. Making a Technology & Operations topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Security Ipremier




Strengths iPremier (C): Denial of Service Attack (Graphic Novel Version) | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Security Ipremier in iPremier (C): Denial of Service Attack (Graphic Novel Version) Harvard Business Review case study are -

Effective Research and Development (R&D)

– Security Ipremier has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study iPremier (C): Denial of Service Attack (Graphic Novel Version) - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Operational resilience

– The operational resilience strategy in the iPremier (C): Denial of Service Attack (Graphic Novel Version) Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.

Organizational Resilience of Security Ipremier

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Security Ipremier does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Low bargaining power of suppliers

– Suppliers of Security Ipremier in the sector have low bargaining power. iPremier (C): Denial of Service Attack (Graphic Novel Version) has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Security Ipremier to manage not only supply disruptions but also source products at highly competitive prices.

High brand equity

– Security Ipremier has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Security Ipremier to keep acquiring new customers and building profitable relationship with both the new and loyal customers.

Highly skilled collaborators

– Security Ipremier has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in iPremier (C): Denial of Service Attack (Graphic Novel Version) HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Sustainable margins compare to other players in Technology & Operations industry

– iPremier (C): Denial of Service Attack (Graphic Novel Version) firm has clearly differentiated products in the market place. This has enabled Security Ipremier to fetch slight price premium compare to the competitors in the Technology & Operations industry. The sustainable margins have also helped Security Ipremier to invest into research and development (R&D) and innovation.

Successful track record of launching new products

– Security Ipremier has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Security Ipremier has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Superior customer experience

– The customer experience strategy of Security Ipremier in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Learning organization

- Security Ipremier is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Security Ipremier is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in iPremier (C): Denial of Service Attack (Graphic Novel Version) Harvard Business Review case study emphasize – knowledge, initiative, and innovation.

Ability to recruit top talent

– Security Ipremier is one of the leading recruiters in the industry. Managers in the iPremier (C): Denial of Service Attack (Graphic Novel Version) are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Strong track record of project management

– Security Ipremier is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.






Weaknesses iPremier (C): Denial of Service Attack (Graphic Novel Version) | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of iPremier (C): Denial of Service Attack (Graphic Novel Version) are -

Lack of clear differentiation of Security Ipremier products

– To increase the profitability and margins on the products, Security Ipremier needs to provide more differentiated products than what it is currently offering in the marketplace.

Slow decision making process

– As mentioned earlier in the report, Security Ipremier has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Security Ipremier even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.

High operating costs

– Compare to the competitors, firm in the HBR case study iPremier (C): Denial of Service Attack (Graphic Novel Version) has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Security Ipremier 's lucrative customers.

Capital Spending Reduction

– Even during the low interest decade, Security Ipremier has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

Workers concerns about automation

– As automation is fast increasing in the segment, Security Ipremier needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.

Need for greater diversity

– Security Ipremier has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

Products dominated business model

– Even though Security Ipremier has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - iPremier (C): Denial of Service Attack (Graphic Novel Version) should strive to include more intangible value offerings along with its core products and services.

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study iPremier (C): Denial of Service Attack (Graphic Novel Version), is just above the industry average. Security Ipremier needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Security Ipremier is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study iPremier (C): Denial of Service Attack (Graphic Novel Version) can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.

High cash cycle compare to competitors

Security Ipremier has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

No frontier risks strategy

– After analyzing the HBR case study iPremier (C): Denial of Service Attack (Graphic Novel Version), it seems that company is thinking about the frontier risks that can impact Technology & Operations strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.




Opportunities iPremier (C): Denial of Service Attack (Graphic Novel Version) | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study iPremier (C): Denial of Service Attack (Graphic Novel Version) are -

Learning at scale

– Online learning technologies has now opened space for Security Ipremier to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Manufacturing automation

– Security Ipremier can use the latest technology developments to improve its manufacturing and designing process in Technology & Operations segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Security Ipremier can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, iPremier (C): Denial of Service Attack (Graphic Novel Version), to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Security Ipremier can use these opportunities to build new business models that can help the communities that Security Ipremier operates in. Secondly it can use opportunities from government spending in Technology & Operations sector.

Developing new processes and practices

– Security Ipremier can develop new processes and procedures in Technology & Operations industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Loyalty marketing

– Security Ipremier has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Security Ipremier to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Better consumer reach

– The expansion of the 5G network will help Security Ipremier to increase its market reach. Security Ipremier will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Creating value in data economy

– The success of analytics program of Security Ipremier has opened avenues for new revenue streams for the organization in the industry. This can help Security Ipremier to build a more holistic ecosystem as suggested in the iPremier (C): Denial of Service Attack (Graphic Novel Version) case study. Security Ipremier can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Low interest rates

– Even though inflation is raising its head in most developed economies, Security Ipremier can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Buying journey improvements

– Security Ipremier can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. iPremier (C): Denial of Service Attack (Graphic Novel Version) suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Technology & Operations industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Security Ipremier can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Security Ipremier can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Technology & Operations industry, but it has also influenced the consumer preferences. Security Ipremier can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.




Threats iPremier (C): Denial of Service Attack (Graphic Novel Version) External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study iPremier (C): Denial of Service Attack (Graphic Novel Version) are -

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Security Ipremier will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Easy access to finance

– Easy access to finance in Technology & Operations field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Security Ipremier can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Security Ipremier business can come under increasing regulations regarding data privacy, data security, etc.

Regulatory challenges

– Security Ipremier needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Technology & Operations industry regulations.

Technology acceleration in Forth Industrial Revolution

– Security Ipremier has witnessed rapid integration of technology during Covid-19 in the Technology & Operations industry. As one of the leading players in the industry, Security Ipremier needs to keep up with the evolution of technology in the Technology & Operations sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study iPremier (C): Denial of Service Attack (Graphic Novel Version), Security Ipremier may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Technology & Operations .

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Security Ipremier in the Technology & Operations industry. The Technology & Operations industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

Increasing wage structure of Security Ipremier

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Security Ipremier.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Security Ipremier with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Security Ipremier can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study iPremier (C): Denial of Service Attack (Graphic Novel Version) .

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Security Ipremier.

High dependence on third party suppliers

– Security Ipremier high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.




Weighted SWOT Analysis of iPremier (C): Denial of Service Attack (Graphic Novel Version) Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study iPremier (C): Denial of Service Attack (Graphic Novel Version) needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study iPremier (C): Denial of Service Attack (Graphic Novel Version) is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study iPremier (C): Denial of Service Attack (Graphic Novel Version) is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of iPremier (C): Denial of Service Attack (Graphic Novel Version) is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Security Ipremier needs to make to build a sustainable competitive advantage.



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