Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
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Case Study Description of Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead
Founded in 1974, TERI (The Energy and Resources Institute) was an independent, not-for-profit research institute which focused on environment issues that affected Indian society and the world at large. TERI's mission was to develop innovative and sustainable interventions and cost-effective solutions that may be translated to action. TERI's competencies spanned the areas of training, outreach, research, and information. In keeping with its mission of being a knowledge-based agent of change, in June 2016, TERI decided to rechristen DSDS as World Sustainable Development Summit (WSDS). This was done to expand the profile of participants, increase its geographic reach and shift the location of the event, if required. It was also decided in 2016 to hold the annual event in October instead of February. The challenge confronting Dr. Verma was to come up with an effective event promotion strategy to enhance the WSDS' outreach program and generate significant revenues for TERI without compromising on the preferred choice of partners.
Swot Analysis of "Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead" written by Vijay Vancheswar, DK Batra includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Wsds Teri facing as an external strategic factors. Some of the topics covered in Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead case study are - Strategic Management Strategies, International business, Sustainability and Sales & Marketing.
Some of the macro environment factors that can be used to understand the Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead casestudy better are - – there is increasing trade war between United States & China, supply chains are disrupted by pandemic , wage bills are increasing, technology disruption, increasing inequality as vast percentage of new income is going to the top 1%, challanges to central banks by blockchain based private currencies, central banks are concerned over increasing inflation,
customer relationship management is fast transforming because of increasing concerns over data privacy, there is backlash against globalization, etc
Introduction to SWOT Analysis of Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Wsds Teri, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Wsds Teri operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead can be done for the following purposes –
1. Strategic planning using facts provided in Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead case study
2. Improving business portfolio management of Wsds Teri
3. Assessing feasibility of the new initiative in Sales & Marketing field.
4. Making a Sales & Marketing topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Wsds Teri
Strengths Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Wsds Teri in Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead Harvard Business Review case study are -
Ability to lead change in Sales & Marketing field
– Wsds Teri is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Wsds Teri in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.
Superior customer experience
– The customer experience strategy of Wsds Teri in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.
Sustainable margins compare to other players in Sales & Marketing industry
– Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead firm has clearly differentiated products in the market place. This has enabled Wsds Teri to fetch slight price premium compare to the competitors in the Sales & Marketing industry. The sustainable margins have also helped Wsds Teri to invest into research and development (R&D) and innovation.
Low bargaining power of suppliers
– Suppliers of Wsds Teri in the sector have low bargaining power. Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Wsds Teri to manage not only supply disruptions but also source products at highly competitive prices.
Learning organization
- Wsds Teri is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Wsds Teri is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead Harvard Business Review case study emphasize – knowledge, initiative, and innovation.
Highly skilled collaborators
– Wsds Teri has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.
Strong track record of project management
– Wsds Teri is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.
Diverse revenue streams
– Wsds Teri is present in almost all the verticals within the industry. This has provided firm in Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.
Innovation driven organization
– Wsds Teri is one of the most innovative firm in sector. Manager in Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.
Organizational Resilience of Wsds Teri
– The covid-19 pandemic has put organizational resilience at the centre of everthing that Wsds Teri does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.
Digital Transformation in Sales & Marketing segment
- digital transformation varies from industry to industry. For Wsds Teri digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Wsds Teri has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.
Successful track record of launching new products
– Wsds Teri has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Wsds Teri has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.
Weaknesses Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead are -
Lack of clear differentiation of Wsds Teri products
– To increase the profitability and margins on the products, Wsds Teri needs to provide more differentiated products than what it is currently offering in the marketplace.
High bargaining power of channel partners
– Because of the regulatory requirements, Vijay Vancheswar, DK Batra suggests that, Wsds Teri is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.
High cash cycle compare to competitors
Wsds Teri has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.
Compensation and incentives
– The revenue per employee as mentioned in the HBR case study Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead, is just above the industry average. Wsds Teri needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.
Slow to strategic competitive environment developments
– As Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead HBR case study mentions - Wsds Teri takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.
Skills based hiring
– The stress on hiring functional specialists at Wsds Teri has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.
Workers concerns about automation
– As automation is fast increasing in the segment, Wsds Teri needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.
Slow decision making process
– As mentioned earlier in the report, Wsds Teri has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Wsds Teri even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.
Ability to respond to the competition
– As the decision making is very deliberative, highlighted in the case study Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead, in the dynamic environment Wsds Teri has struggled to respond to the nimble upstart competition. Wsds Teri has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.
Employees’ incomplete understanding of strategy
– From the instances in the HBR case study Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead, it seems that the employees of Wsds Teri don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.
Low market penetration in new markets
– Outside its home market of Wsds Teri, firm in the HBR case study Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.
Opportunities Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead are -
Lowering marketing communication costs
– 5G expansion will open new opportunities for Wsds Teri in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Sales & Marketing segment, and it will provide faster access to the consumers.
Better consumer reach
– The expansion of the 5G network will help Wsds Teri to increase its market reach. Wsds Teri will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.
Finding new ways to collaborate
– Covid-19 has not only transformed business models of companies in Sales & Marketing industry, but it has also influenced the consumer preferences. Wsds Teri can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.
Remote work and new talent hiring opportunities
– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Wsds Teri to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Wsds Teri to hire the very best people irrespective of their geographical location.
Building a culture of innovation
– managers at Wsds Teri can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Sales & Marketing segment.
Learning at scale
– Online learning technologies has now opened space for Wsds Teri to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.
Manufacturing automation
– Wsds Teri can use the latest technology developments to improve its manufacturing and designing process in Sales & Marketing segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.
Increase in government spending
– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Wsds Teri can use these opportunities to build new business models that can help the communities that Wsds Teri operates in. Secondly it can use opportunities from government spending in Sales & Marketing sector.
Buying journey improvements
– Wsds Teri can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.
Leveraging digital technologies
– Wsds Teri can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.
Reforming the budgeting process
- By establishing new metrics that will be used to evaluate both existing and potential projects Wsds Teri can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.
Loyalty marketing
– Wsds Teri has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.
Harnessing reconfiguration of the global supply chains
– As the trade war between US and China heats up in the coming years, Wsds Teri can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.
Threats Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead are -
Trade war between China and United States
– The trade war between two of the biggest economies can hugely impact the opportunities for Wsds Teri in the Sales & Marketing industry. The Sales & Marketing industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.
Consumer confidence and its impact on Wsds Teri demand
– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.
Increasing wage structure of Wsds Teri
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Wsds Teri.
Aging population
– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.
Environmental challenges
– Wsds Teri needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Wsds Teri can take advantage of this fund but it will also bring new competitors in the Sales & Marketing industry.
Stagnating economy with rate increase
– Wsds Teri can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
Instability in the European markets
– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Wsds Teri will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.
Technology acceleration in Forth Industrial Revolution
– Wsds Teri has witnessed rapid integration of technology during Covid-19 in the Sales & Marketing industry. As one of the leading players in the industry, Wsds Teri needs to keep up with the evolution of technology in the Sales & Marketing sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Wsds Teri in the Sales & Marketing sector and impact the bottomline of the organization.
Shortening product life cycle
– it is one of the major threat that Wsds Teri is facing in Sales & Marketing sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
Barriers of entry lowering
– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Wsds Teri with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.
High level of anxiety and lack of motivation
– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Wsds Teri needs to understand the core reasons impacting the Sales & Marketing industry. This will help it in building a better workplace.
Weighted SWOT Analysis of Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Delhi/World Sustainable Development Summit (DSDS/WSDS): Rechristening It and the Path Ahead is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Wsds Teri needs to make to build a sustainable competitive advantage.
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