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Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B)


This case carefully traces the process by which Stuart Eizenstat handled the negotiation challenges outlined in "Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (A)". It describes the outcome of the Swiss negotiations and briefly sketches Eizenstat's subsequent involvement in analogous restitution negotiations in Germany, Austria, France, and Israel.

Authors :: James K. Sebenius, Laurence A. Green

Topics :: Global Business

Tags :: Corporate governance, Government, Negotiations, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B)" written by James K. Sebenius, Laurence A. Green includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Eizenstat Restitution facing as an external strategic factors. Some of the topics covered in Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) case study are - Strategic Management Strategies, Corporate governance, Government, Negotiations and Global Business.


Some of the macro environment factors that can be used to understand the Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) casestudy better are - – challanges to central banks by blockchain based private currencies, banking and financial system is disrupted by Bitcoin and other crypto currencies, competitive advantages are harder to sustain because of technology dispersion, technology disruption, increasing government debt because of Covid-19 spendings, increasing household debt because of falling income levels, geopolitical disruptions, central banks are concerned over increasing inflation, increasing commodity prices, etc



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Introduction to SWOT Analysis of Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B)


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Eizenstat Restitution, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Eizenstat Restitution operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) can be done for the following purposes –
1. Strategic planning using facts provided in Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) case study
2. Improving business portfolio management of Eizenstat Restitution
3. Assessing feasibility of the new initiative in Global Business field.
4. Making a Global Business topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Eizenstat Restitution




Strengths Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Eizenstat Restitution in Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) Harvard Business Review case study are -

Innovation driven organization

– Eizenstat Restitution is one of the most innovative firm in sector. Manager in Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Operational resilience

– The operational resilience strategy in the Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.

Analytics focus

– Eizenstat Restitution is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by James K. Sebenius, Laurence A. Green can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Training and development

– Eizenstat Restitution has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Digital Transformation in Global Business segment

- digital transformation varies from industry to industry. For Eizenstat Restitution digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Eizenstat Restitution has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Highly skilled collaborators

– Eizenstat Restitution has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Strong track record of project management

– Eizenstat Restitution is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Superior customer experience

– The customer experience strategy of Eizenstat Restitution in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Learning organization

- Eizenstat Restitution is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Eizenstat Restitution is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) Harvard Business Review case study emphasize – knowledge, initiative, and innovation.

Successful track record of launching new products

– Eizenstat Restitution has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Eizenstat Restitution has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Low bargaining power of suppliers

– Suppliers of Eizenstat Restitution in the sector have low bargaining power. Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Eizenstat Restitution to manage not only supply disruptions but also source products at highly competitive prices.

High brand equity

– Eizenstat Restitution has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Eizenstat Restitution to keep acquiring new customers and building profitable relationship with both the new and loyal customers.






Weaknesses Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) are -

Employees’ incomplete understanding of strategy

– From the instances in the HBR case study Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B), it seems that the employees of Eizenstat Restitution don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

Ability to respond to the competition

– As the decision making is very deliberative, highlighted in the case study Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B), in the dynamic environment Eizenstat Restitution has struggled to respond to the nimble upstart competition. Eizenstat Restitution has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B), is just above the industry average. Eizenstat Restitution needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

Slow to strategic competitive environment developments

– As Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) HBR case study mentions - Eizenstat Restitution takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

High cash cycle compare to competitors

Eizenstat Restitution has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

Low market penetration in new markets

– Outside its home market of Eizenstat Restitution, firm in the HBR case study Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.

Need for greater diversity

– Eizenstat Restitution has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

Lack of clear differentiation of Eizenstat Restitution products

– To increase the profitability and margins on the products, Eizenstat Restitution needs to provide more differentiated products than what it is currently offering in the marketplace.

Aligning sales with marketing

– It come across in the case study Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) can leverage the sales team experience to cultivate customer relationships as Eizenstat Restitution is planning to shift buying processes online.

High operating costs

– Compare to the competitors, firm in the HBR case study Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Eizenstat Restitution 's lucrative customers.

High bargaining power of channel partners

– Because of the regulatory requirements, James K. Sebenius, Laurence A. Green suggests that, Eizenstat Restitution is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.




Opportunities Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) are -

Low interest rates

– Even though inflation is raising its head in most developed economies, Eizenstat Restitution can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Loyalty marketing

– Eizenstat Restitution has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Eizenstat Restitution in the consumer business. Now Eizenstat Restitution can target international markets with far fewer capital restrictions requirements than the existing system.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Eizenstat Restitution in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Global Business segment, and it will provide faster access to the consumers.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Eizenstat Restitution can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B), to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Buying journey improvements

– Eizenstat Restitution can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Creating value in data economy

– The success of analytics program of Eizenstat Restitution has opened avenues for new revenue streams for the organization in the industry. This can help Eizenstat Restitution to build a more holistic ecosystem as suggested in the Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) case study. Eizenstat Restitution can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Global Business industry, but it has also influenced the consumer preferences. Eizenstat Restitution can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Learning at scale

– Online learning technologies has now opened space for Eizenstat Restitution to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Redefining models of collaboration and team work

– As explained in the weaknesses section, Eizenstat Restitution is facing challenges because of the dominance of functional experts in the organization. Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Leveraging digital technologies

– Eizenstat Restitution can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Using analytics as competitive advantage

– Eizenstat Restitution has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Eizenstat Restitution to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Eizenstat Restitution can use these opportunities to build new business models that can help the communities that Eizenstat Restitution operates in. Secondly it can use opportunities from government spending in Global Business sector.




Threats Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) are -

High dependence on third party suppliers

– Eizenstat Restitution high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Eizenstat Restitution with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Eizenstat Restitution will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Environmental challenges

– Eizenstat Restitution needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Eizenstat Restitution can take advantage of this fund but it will also bring new competitors in the Global Business industry.

Easy access to finance

– Easy access to finance in Global Business field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Eizenstat Restitution can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Eizenstat Restitution in the Global Business industry. The Global Business industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Eizenstat Restitution needs to understand the core reasons impacting the Global Business industry. This will help it in building a better workplace.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Eizenstat Restitution in the Global Business sector and impact the bottomline of the organization.

Increasing wage structure of Eizenstat Restitution

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Eizenstat Restitution.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Eizenstat Restitution business can come under increasing regulations regarding data privacy, data security, etc.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Eizenstat Restitution can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) .

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B), Eizenstat Restitution may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Global Business .




Weighted SWOT Analysis of Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Rough Justice: Stuart Eizenstat and Holocaust-Era Asset Restitution (B) is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Eizenstat Restitution needs to make to build a sustainable competitive advantage.



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