Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
Global Business
Strategy / MBA Resources
Case Study SWOT Analysis Solution
Case Study Description of Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A)
Beginning in 1994, a series of articles and public disclosures indicated that Swiss banks may have retained assets belonging to victims of the Holocaust, and also may have engaged in long term attempts to block survivors' ability to recover those assets after World War II. Stuart Eizenstat, a longtime government official, and U.S. Special Envoy for Property Restitution, undertook a complex multi-year negotiation between victims' representatives, advocacy groups, government officials, and the banks in an unprecedented attempt to obtain restitution for the victims. Unifying fractous parties within an uncertain legal, social, and business landscape, Eizenstat used a unique approach of quantifying "rough justice" in order to enforce the accountability of corporate entities and governments for past injustices in Switzerland, which forms the basis of this study.
Swot Analysis of "Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A)" written by James K. Sebenius, Laurence A. Green includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Eizenstat Restitution facing as an external strategic factors. Some of the topics covered in Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) case study are - Strategic Management Strategies, Corporate governance, Government, Negotiations and Global Business.
Some of the macro environment factors that can be used to understand the Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) casestudy better are - – cloud computing is disrupting traditional business models, increasing household debt because of falling income levels, central banks are concerned over increasing inflation, banking and financial system is disrupted by Bitcoin and other crypto currencies, challanges to central banks by blockchain based private currencies, talent flight as more people leaving formal jobs, there is increasing trade war between United States & China,
competitive advantages are harder to sustain because of technology dispersion, increasing government debt because of Covid-19 spendings, etc
Introduction to SWOT Analysis of Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A)
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Eizenstat Restitution, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Eizenstat Restitution operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) can be done for the following purposes –
1. Strategic planning using facts provided in Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) case study
2. Improving business portfolio management of Eizenstat Restitution
3. Assessing feasibility of the new initiative in Global Business field.
4. Making a Global Business topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Eizenstat Restitution
Strengths Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Eizenstat Restitution in Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) Harvard Business Review case study are -
Diverse revenue streams
– Eizenstat Restitution is present in almost all the verticals within the industry. This has provided firm in Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.
High switching costs
– The high switching costs that Eizenstat Restitution has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.
Strong track record of project management
– Eizenstat Restitution is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.
Innovation driven organization
– Eizenstat Restitution is one of the most innovative firm in sector. Manager in Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.
Digital Transformation in Global Business segment
- digital transformation varies from industry to industry. For Eizenstat Restitution digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Eizenstat Restitution has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.
Effective Research and Development (R&D)
– Eizenstat Restitution has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.
Highly skilled collaborators
– Eizenstat Restitution has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.
High brand equity
– Eizenstat Restitution has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Eizenstat Restitution to keep acquiring new customers and building profitable relationship with both the new and loyal customers.
Successful track record of launching new products
– Eizenstat Restitution has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Eizenstat Restitution has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.
Cross disciplinary teams
– Horizontal connected teams at the Eizenstat Restitution are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.
Superior customer experience
– The customer experience strategy of Eizenstat Restitution in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.
Organizational Resilience of Eizenstat Restitution
– The covid-19 pandemic has put organizational resilience at the centre of everthing that Eizenstat Restitution does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.
Weaknesses Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) are -
Slow decision making process
– As mentioned earlier in the report, Eizenstat Restitution has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Eizenstat Restitution even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.
High cash cycle compare to competitors
Eizenstat Restitution has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.
Aligning sales with marketing
– It come across in the case study Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) can leverage the sales team experience to cultivate customer relationships as Eizenstat Restitution is planning to shift buying processes online.
Slow to harness new channels of communication
– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Eizenstat Restitution is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.
Workers concerns about automation
– As automation is fast increasing in the segment, Eizenstat Restitution needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.
Products dominated business model
– Even though Eizenstat Restitution has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) should strive to include more intangible value offerings along with its core products and services.
Lack of clear differentiation of Eizenstat Restitution products
– To increase the profitability and margins on the products, Eizenstat Restitution needs to provide more differentiated products than what it is currently offering in the marketplace.
High dependence on existing supply chain
– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Eizenstat Restitution supply chain. Even after few cautionary changes mentioned in the HBR case study - Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A), it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Eizenstat Restitution vulnerable to further global disruptions in South East Asia.
Ability to respond to the competition
– As the decision making is very deliberative, highlighted in the case study Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A), in the dynamic environment Eizenstat Restitution has struggled to respond to the nimble upstart competition. Eizenstat Restitution has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.
Increasing silos among functional specialists
– The organizational structure of Eizenstat Restitution is dominated by functional specialists. It is not different from other players in the Global Business segment. Eizenstat Restitution needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Eizenstat Restitution to focus more on services rather than just following the product oriented approach.
Capital Spending Reduction
– Even during the low interest decade, Eizenstat Restitution has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.
Opportunities Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) are -
Redefining models of collaboration and team work
– As explained in the weaknesses section, Eizenstat Restitution is facing challenges because of the dominance of functional experts in the organization. Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.
Better consumer reach
– The expansion of the 5G network will help Eizenstat Restitution to increase its market reach. Eizenstat Restitution will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.
Reconfiguring business model
– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Eizenstat Restitution to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.
Changes in consumer behavior post Covid-19
– Consumer behavior has changed in the Global Business industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Eizenstat Restitution can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Eizenstat Restitution can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.
Developing new processes and practices
– Eizenstat Restitution can develop new processes and procedures in Global Business industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.
Low interest rates
– Even though inflation is raising its head in most developed economies, Eizenstat Restitution can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.
Finding new ways to collaborate
– Covid-19 has not only transformed business models of companies in Global Business industry, but it has also influenced the consumer preferences. Eizenstat Restitution can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.
Creating value in data economy
– The success of analytics program of Eizenstat Restitution has opened avenues for new revenue streams for the organization in the industry. This can help Eizenstat Restitution to build a more holistic ecosystem as suggested in the Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) case study. Eizenstat Restitution can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.
Learning at scale
– Online learning technologies has now opened space for Eizenstat Restitution to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.
Lowering marketing communication costs
– 5G expansion will open new opportunities for Eizenstat Restitution in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Global Business segment, and it will provide faster access to the consumers.
Manufacturing automation
– Eizenstat Restitution can use the latest technology developments to improve its manufacturing and designing process in Global Business segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.
Harnessing reconfiguration of the global supply chains
– As the trade war between US and China heats up in the coming years, Eizenstat Restitution can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A), to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.
Increase in government spending
– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Eizenstat Restitution can use these opportunities to build new business models that can help the communities that Eizenstat Restitution operates in. Secondly it can use opportunities from government spending in Global Business sector.
Threats Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) are -
Stagnating economy with rate increase
– Eizenstat Restitution can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.
Regulatory challenges
– Eizenstat Restitution needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Global Business industry regulations.
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Eizenstat Restitution can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) .
Consumer confidence and its impact on Eizenstat Restitution demand
– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Eizenstat Restitution in the Global Business sector and impact the bottomline of the organization.
Easy access to finance
– Easy access to finance in Global Business field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Eizenstat Restitution can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.
Technology acceleration in Forth Industrial Revolution
– Eizenstat Restitution has witnessed rapid integration of technology during Covid-19 in the Global Business industry. As one of the leading players in the industry, Eizenstat Restitution needs to keep up with the evolution of technology in the Global Business sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.
Barriers of entry lowering
– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Eizenstat Restitution with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.
Aging population
– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.
Shortening product life cycle
– it is one of the major threat that Eizenstat Restitution is facing in Global Business sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
Increasing wage structure of Eizenstat Restitution
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Eizenstat Restitution.
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A), Eizenstat Restitution may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Global Business .
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
Weighted SWOT Analysis of Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A) is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Eizenstat Restitution needs to make to build a sustainable competitive advantage.