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Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER)


Presents a two-party negotiation between the executive VP of Pearl Investments and the CEO of Estate One for the sale of real estate in the town of Hamilton.

Authors :: Deepak Malhotra

Topics :: Leadership & Managing People

Tags :: Negotiations, Pricing, Strategy, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER)" written by Deepak Malhotra includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Estate Hamilton facing as an external strategic factors. Some of the topics covered in Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) case study are - Strategic Management Strategies, Negotiations, Pricing, Strategy and Leadership & Managing People.


Some of the macro environment factors that can be used to understand the Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) casestudy better are - – increasing inequality as vast percentage of new income is going to the top 1%, technology disruption, central banks are concerned over increasing inflation, supply chains are disrupted by pandemic , increasing government debt because of Covid-19 spendings, wage bills are increasing, increasing energy prices, there is increasing trade war between United States & China, banking and financial system is disrupted by Bitcoin and other crypto currencies, etc



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Introduction to SWOT Analysis of Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER)


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Estate Hamilton, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Estate Hamilton operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) can be done for the following purposes –
1. Strategic planning using facts provided in Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) case study
2. Improving business portfolio management of Estate Hamilton
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Estate Hamilton




Strengths Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Estate Hamilton in Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) Harvard Business Review case study are -

Training and development

– Estate Hamilton has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Effective Research and Development (R&D)

– Estate Hamilton has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Ability to recruit top talent

– Estate Hamilton is one of the leading recruiters in the industry. Managers in the Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Learning organization

- Estate Hamilton is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Estate Hamilton is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) Harvard Business Review case study emphasize – knowledge, initiative, and innovation.

Sustainable margins compare to other players in Leadership & Managing People industry

– Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) firm has clearly differentiated products in the market place. This has enabled Estate Hamilton to fetch slight price premium compare to the competitors in the Leadership & Managing People industry. The sustainable margins have also helped Estate Hamilton to invest into research and development (R&D) and innovation.

Digital Transformation in Leadership & Managing People segment

- digital transformation varies from industry to industry. For Estate Hamilton digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Estate Hamilton has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Highly skilled collaborators

– Estate Hamilton has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Diverse revenue streams

– Estate Hamilton is present in almost all the verticals within the industry. This has provided firm in Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Strong track record of project management

– Estate Hamilton is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

High switching costs

– The high switching costs that Estate Hamilton has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.

Analytics focus

– Estate Hamilton is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Deepak Malhotra can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

High brand equity

– Estate Hamilton has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Estate Hamilton to keep acquiring new customers and building profitable relationship with both the new and loyal customers.






Weaknesses Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) are -

Low market penetration in new markets

– Outside its home market of Estate Hamilton, firm in the HBR case study Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER), is just above the industry average. Estate Hamilton needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

Workers concerns about automation

– As automation is fast increasing in the segment, Estate Hamilton needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.

Slow decision making process

– As mentioned earlier in the report, Estate Hamilton has a very deliberative decision making approach. This approach has resulted in prudent decisions, but it has also resulted in missing opportunities in the industry over the last five years. Estate Hamilton even though has strong showing on digital transformation primary two stages, it has struggled to capitalize the power of digital transformation in marketing efforts and new venture efforts.

High cash cycle compare to competitors

Estate Hamilton has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Estate Hamilton is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.

Lack of clear differentiation of Estate Hamilton products

– To increase the profitability and margins on the products, Estate Hamilton needs to provide more differentiated products than what it is currently offering in the marketplace.

Products dominated business model

– Even though Estate Hamilton has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) should strive to include more intangible value offerings along with its core products and services.

No frontier risks strategy

– After analyzing the HBR case study Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER), it seems that company is thinking about the frontier risks that can impact Leadership & Managing People strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.

Need for greater diversity

– Estate Hamilton has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

High operating costs

– Compare to the competitors, firm in the HBR case study Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Estate Hamilton 's lucrative customers.




Opportunities Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) are -

Loyalty marketing

– Estate Hamilton has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Using analytics as competitive advantage

– Estate Hamilton has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Estate Hamilton to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Redefining models of collaboration and team work

– As explained in the weaknesses section, Estate Hamilton is facing challenges because of the dominance of functional experts in the organization. Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Creating value in data economy

– The success of analytics program of Estate Hamilton has opened avenues for new revenue streams for the organization in the industry. This can help Estate Hamilton to build a more holistic ecosystem as suggested in the Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) case study. Estate Hamilton can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Estate Hamilton can explore opportunities that can attract volunteers and are consistent with its mission and vision.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Estate Hamilton to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Developing new processes and practices

– Estate Hamilton can develop new processes and procedures in Leadership & Managing People industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Leadership & Managing People industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Estate Hamilton can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Estate Hamilton can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Estate Hamilton in the consumer business. Now Estate Hamilton can target international markets with far fewer capital restrictions requirements than the existing system.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Leadership & Managing People industry, but it has also influenced the consumer preferences. Estate Hamilton can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Estate Hamilton to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Estate Hamilton to hire the very best people irrespective of their geographical location.

Building a culture of innovation

– managers at Estate Hamilton can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Leadership & Managing People segment.

Leveraging digital technologies

– Estate Hamilton can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.




Threats Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) are -

Increasing wage structure of Estate Hamilton

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Estate Hamilton.

High dependence on third party suppliers

– Estate Hamilton high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Estate Hamilton with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Estate Hamilton in the Leadership & Managing People sector and impact the bottomline of the organization.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Regulatory challenges

– Estate Hamilton needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Leadership & Managing People industry regulations.

Environmental challenges

– Estate Hamilton needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Estate Hamilton can take advantage of this fund but it will also bring new competitors in the Leadership & Managing People industry.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Estate Hamilton will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Estate Hamilton in the Leadership & Managing People industry. The Leadership & Managing People industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Estate Hamilton can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) .

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Estate Hamilton business can come under increasing regulations regarding data privacy, data security, etc.

Technology acceleration in Forth Industrial Revolution

– Estate Hamilton has witnessed rapid integration of technology during Covid-19 in the Leadership & Managing People industry. As one of the leading players in the industry, Estate Hamilton needs to keep up with the evolution of technology in the Leadership & Managing People sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Easy access to finance

– Easy access to finance in Leadership & Managing People field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Estate Hamilton can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.




Weighted SWOT Analysis of Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Hamilton Real Estate: Confidential Role Information for the CEO of Estate One (BUYER) is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Estate Hamilton needs to make to build a sustainable competitive advantage.



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