Coach Clark (B): A String of Unexpected Challenges Supplement SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
Leadership & Managing People
Strategy / MBA Resources
Case Study SWOT Analysis Solution
Case Study Description of Coach Clark (B): A String of Unexpected Challenges Supplement
University of California, Berkeley-Haas collectionSupplement for B5673. Please note: this case has an additional supplementary case available. The (C) supplement can be found using product number B675.
Swot Analysis of "Coach Clark (B): A String of Unexpected Challenges Supplement" written by Holly Schroth includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that B5673 B675 facing as an external strategic factors. Some of the topics covered in Coach Clark (B): A String of Unexpected Challenges Supplement case study are - Strategic Management Strategies, Leadership, Leading teams, Operations management and Leadership & Managing People.
Some of the macro environment factors that can be used to understand the Coach Clark (B): A String of Unexpected Challenges Supplement casestudy better are - – there is increasing trade war between United States & China, digital marketing is dominated by two big players Facebook and Google, geopolitical disruptions, wage bills are increasing, cloud computing is disrupting traditional business models, increasing energy prices, increasing commodity prices,
supply chains are disrupted by pandemic , customer relationship management is fast transforming because of increasing concerns over data privacy, etc
Introduction to SWOT Analysis of Coach Clark (B): A String of Unexpected Challenges Supplement
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Coach Clark (B): A String of Unexpected Challenges Supplement case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the B5673 B675, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which B5673 B675 operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of Coach Clark (B): A String of Unexpected Challenges Supplement can be done for the following purposes –
1. Strategic planning using facts provided in Coach Clark (B): A String of Unexpected Challenges Supplement case study
2. Improving business portfolio management of B5673 B675
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of B5673 B675
Strengths Coach Clark (B): A String of Unexpected Challenges Supplement | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of B5673 B675 in Coach Clark (B): A String of Unexpected Challenges Supplement Harvard Business Review case study are -
High switching costs
– The high switching costs that B5673 B675 has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.
Learning organization
- B5673 B675 is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at B5673 B675 is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Coach Clark (B): A String of Unexpected Challenges Supplement Harvard Business Review case study emphasize – knowledge, initiative, and innovation.
Innovation driven organization
– B5673 B675 is one of the most innovative firm in sector. Manager in Coach Clark (B): A String of Unexpected Challenges Supplement Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.
Training and development
– B5673 B675 has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Coach Clark (B): A String of Unexpected Challenges Supplement Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.
High brand equity
– B5673 B675 has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled B5673 B675 to keep acquiring new customers and building profitable relationship with both the new and loyal customers.
Highly skilled collaborators
– B5673 B675 has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Coach Clark (B): A String of Unexpected Challenges Supplement HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.
Ability to recruit top talent
– B5673 B675 is one of the leading recruiters in the industry. Managers in the Coach Clark (B): A String of Unexpected Challenges Supplement are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.
Effective Research and Development (R&D)
– B5673 B675 has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Coach Clark (B): A String of Unexpected Challenges Supplement - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.
Successful track record of launching new products
– B5673 B675 has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. B5673 B675 has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.
Cross disciplinary teams
– Horizontal connected teams at the B5673 B675 are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.
Analytics focus
– B5673 B675 is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Holly Schroth can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.
Sustainable margins compare to other players in Leadership & Managing People industry
– Coach Clark (B): A String of Unexpected Challenges Supplement firm has clearly differentiated products in the market place. This has enabled B5673 B675 to fetch slight price premium compare to the competitors in the Leadership & Managing People industry. The sustainable margins have also helped B5673 B675 to invest into research and development (R&D) and innovation.
Weaknesses Coach Clark (B): A String of Unexpected Challenges Supplement | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of Coach Clark (B): A String of Unexpected Challenges Supplement are -
High bargaining power of channel partners
– Because of the regulatory requirements, Holly Schroth suggests that, B5673 B675 is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.
Aligning sales with marketing
– It come across in the case study Coach Clark (B): A String of Unexpected Challenges Supplement that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case Coach Clark (B): A String of Unexpected Challenges Supplement can leverage the sales team experience to cultivate customer relationships as B5673 B675 is planning to shift buying processes online.
Increasing silos among functional specialists
– The organizational structure of B5673 B675 is dominated by functional specialists. It is not different from other players in the Leadership & Managing People segment. B5673 B675 needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help B5673 B675 to focus more on services rather than just following the product oriented approach.
Interest costs
– Compare to the competition, B5673 B675 has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.
Slow to harness new channels of communication
– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, B5673 B675 is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Coach Clark (B): A String of Unexpected Challenges Supplement can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.
Lack of clear differentiation of B5673 B675 products
– To increase the profitability and margins on the products, B5673 B675 needs to provide more differentiated products than what it is currently offering in the marketplace.
Low market penetration in new markets
– Outside its home market of B5673 B675, firm in the HBR case study Coach Clark (B): A String of Unexpected Challenges Supplement needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.
Workers concerns about automation
– As automation is fast increasing in the segment, B5673 B675 needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.
Products dominated business model
– Even though B5673 B675 has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Coach Clark (B): A String of Unexpected Challenges Supplement should strive to include more intangible value offerings along with its core products and services.
High operating costs
– Compare to the competitors, firm in the HBR case study Coach Clark (B): A String of Unexpected Challenges Supplement has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract B5673 B675 's lucrative customers.
Need for greater diversity
– B5673 B675 has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.
Opportunities Coach Clark (B): A String of Unexpected Challenges Supplement | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study Coach Clark (B): A String of Unexpected Challenges Supplement are -
Lowering marketing communication costs
– 5G expansion will open new opportunities for B5673 B675 in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Leadership & Managing People segment, and it will provide faster access to the consumers.
Leveraging digital technologies
– B5673 B675 can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.
Learning at scale
– Online learning technologies has now opened space for B5673 B675 to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.
Identify volunteer opportunities
– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. B5673 B675 can explore opportunities that can attract volunteers and are consistent with its mission and vision.
Increase in government spending
– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, B5673 B675 can use these opportunities to build new business models that can help the communities that B5673 B675 operates in. Secondly it can use opportunities from government spending in Leadership & Managing People sector.
Harnessing reconfiguration of the global supply chains
– As the trade war between US and China heats up in the coming years, B5673 B675 can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Coach Clark (B): A String of Unexpected Challenges Supplement, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.
Finding new ways to collaborate
– Covid-19 has not only transformed business models of companies in Leadership & Managing People industry, but it has also influenced the consumer preferences. B5673 B675 can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.
Better consumer reach
– The expansion of the 5G network will help B5673 B675 to increase its market reach. B5673 B675 will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.
Remote work and new talent hiring opportunities
– The widespread usage of remote working technologies during Covid-19 has opened opportunities for B5673 B675 to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for B5673 B675 to hire the very best people irrespective of their geographical location.
Redefining models of collaboration and team work
– As explained in the weaknesses section, B5673 B675 is facing challenges because of the dominance of functional experts in the organization. Coach Clark (B): A String of Unexpected Challenges Supplement case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.
Use of Bitcoin and other crypto currencies for transactions
– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for B5673 B675 in the consumer business. Now B5673 B675 can target international markets with far fewer capital restrictions requirements than the existing system.
Buying journey improvements
– B5673 B675 can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Coach Clark (B): A String of Unexpected Challenges Supplement suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.
Building a culture of innovation
– managers at B5673 B675 can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Leadership & Managing People segment.
Threats Coach Clark (B): A String of Unexpected Challenges Supplement External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study Coach Clark (B): A String of Unexpected Challenges Supplement are -
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
Technology acceleration in Forth Industrial Revolution
– B5673 B675 has witnessed rapid integration of technology during Covid-19 in the Leadership & Managing People industry. As one of the leading players in the industry, B5673 B675 needs to keep up with the evolution of technology in the Leadership & Managing People sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.
Shortening product life cycle
– it is one of the major threat that B5673 B675 is facing in Leadership & Managing People sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
Aging population
– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Coach Clark (B): A String of Unexpected Challenges Supplement, B5673 B675 may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Leadership & Managing People .
High level of anxiety and lack of motivation
– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. B5673 B675 needs to understand the core reasons impacting the Leadership & Managing People industry. This will help it in building a better workplace.
High dependence on third party suppliers
– B5673 B675 high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for B5673 B675 in the Leadership & Managing People sector and impact the bottomline of the organization.
Capital market disruption
– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of B5673 B675.
Barriers of entry lowering
– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents B5673 B675 with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.
Increasing wage structure of B5673 B675
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of B5673 B675.
Consumer confidence and its impact on B5673 B675 demand
– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.
Regulatory challenges
– B5673 B675 needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Leadership & Managing People industry regulations.
Weighted SWOT Analysis of Coach Clark (B): A String of Unexpected Challenges Supplement Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Coach Clark (B): A String of Unexpected Challenges Supplement needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study Coach Clark (B): A String of Unexpected Challenges Supplement is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study Coach Clark (B): A String of Unexpected Challenges Supplement is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of Coach Clark (B): A String of Unexpected Challenges Supplement is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that B5673 B675 needs to make to build a sustainable competitive advantage.
