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What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform


Fundescola is an educational reform introduced in Brazil in the first decade of the 21st century. It was introduced after Brazil's successful educational access reforms in the 1990s led to skyrocketing enrollment rates, leaving schools unprepared and under-resourced. This led to problems with education quality, especially in poorer communities and poorer states in the North-East. Fundescola was developed by the Federal Government and the World Bank in response. It blended decentralization of funds to schools with the adoption of various new management practices-like strategic planning-to make the schools more effective in providing education. The intervention was subjected to various World Bank evaluations and generally presented as a success. HKS Case Number 1928.0

Authors :: Matthew Andrews

Topics :: Leadership & Managing People

Tags :: Leadership, Policy, Product development, Public relations, Strategic planning, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform" written by Matthew Andrews includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Fundescola Poorer facing as an external strategic factors. Some of the topics covered in What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform case study are - Strategic Management Strategies, Leadership, Policy, Product development, Public relations, Strategic planning and Leadership & Managing People.


Some of the macro environment factors that can be used to understand the What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform casestudy better are - – customer relationship management is fast transforming because of increasing concerns over data privacy, banking and financial system is disrupted by Bitcoin and other crypto currencies, increasing government debt because of Covid-19 spendings, talent flight as more people leaving formal jobs, competitive advantages are harder to sustain because of technology dispersion, technology disruption, increasing energy prices, increasing transportation and logistics costs, increasing commodity prices, etc



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Introduction to SWOT Analysis of What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Fundescola Poorer, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Fundescola Poorer operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform can be done for the following purposes –
1. Strategic planning using facts provided in What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform case study
2. Improving business portfolio management of Fundescola Poorer
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Fundescola Poorer




Strengths What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Fundescola Poorer in What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform Harvard Business Review case study are -

Innovation driven organization

– Fundescola Poorer is one of the most innovative firm in sector. Manager in What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Operational resilience

– The operational resilience strategy in the What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.

Ability to lead change in Leadership & Managing People field

– Fundescola Poorer is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Fundescola Poorer in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

High switching costs

– The high switching costs that Fundescola Poorer has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.

Effective Research and Development (R&D)

– Fundescola Poorer has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Sustainable margins compare to other players in Leadership & Managing People industry

– What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform firm has clearly differentiated products in the market place. This has enabled Fundescola Poorer to fetch slight price premium compare to the competitors in the Leadership & Managing People industry. The sustainable margins have also helped Fundescola Poorer to invest into research and development (R&D) and innovation.

High brand equity

– Fundescola Poorer has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Fundescola Poorer to keep acquiring new customers and building profitable relationship with both the new and loyal customers.

Strong track record of project management

– Fundescola Poorer is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Training and development

– Fundescola Poorer has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Organizational Resilience of Fundescola Poorer

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Fundescola Poorer does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Superior customer experience

– The customer experience strategy of Fundescola Poorer in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Diverse revenue streams

– Fundescola Poorer is present in almost all the verticals within the industry. This has provided firm in What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.






Weaknesses What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform are -

Need for greater diversity

– Fundescola Poorer has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

High cash cycle compare to competitors

Fundescola Poorer has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

No frontier risks strategy

– After analyzing the HBR case study What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform, it seems that company is thinking about the frontier risks that can impact Leadership & Managing People strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.

Increasing silos among functional specialists

– The organizational structure of Fundescola Poorer is dominated by functional specialists. It is not different from other players in the Leadership & Managing People segment. Fundescola Poorer needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Fundescola Poorer to focus more on services rather than just following the product oriented approach.

Workers concerns about automation

– As automation is fast increasing in the segment, Fundescola Poorer needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.

Products dominated business model

– Even though Fundescola Poorer has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform should strive to include more intangible value offerings along with its core products and services.

Low market penetration in new markets

– Outside its home market of Fundescola Poorer, firm in the HBR case study What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Fundescola Poorer supply chain. Even after few cautionary changes mentioned in the HBR case study - What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Fundescola Poorer vulnerable to further global disruptions in South East Asia.

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Fundescola Poorer is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.

Aligning sales with marketing

– It come across in the case study What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform that the firm needs to have more collaboration between its sales team and marketing team. Sales professionals in the industry have deep experience in developing customer relationships. Marketing department in the case What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform can leverage the sales team experience to cultivate customer relationships as Fundescola Poorer is planning to shift buying processes online.

Capital Spending Reduction

– Even during the low interest decade, Fundescola Poorer has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.




Opportunities What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform are -

Building a culture of innovation

– managers at Fundescola Poorer can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Leadership & Managing People segment.

Better consumer reach

– The expansion of the 5G network will help Fundescola Poorer to increase its market reach. Fundescola Poorer will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Manufacturing automation

– Fundescola Poorer can use the latest technology developments to improve its manufacturing and designing process in Leadership & Managing People segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.

Redefining models of collaboration and team work

– As explained in the weaknesses section, Fundescola Poorer is facing challenges because of the dominance of functional experts in the organization. What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform case study suggests that firm can utilize new technology to build more coordinated teams and streamline operations and communications using tools such as CAD, Zoom, etc.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Leadership & Managing People industry, but it has also influenced the consumer preferences. Fundescola Poorer can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Fundescola Poorer can explore opportunities that can attract volunteers and are consistent with its mission and vision.

Loyalty marketing

– Fundescola Poorer has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Leveraging digital technologies

– Fundescola Poorer can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Fundescola Poorer in the consumer business. Now Fundescola Poorer can target international markets with far fewer capital restrictions requirements than the existing system.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Fundescola Poorer can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Fundescola Poorer to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Fundescola Poorer to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Fundescola Poorer to hire the very best people irrespective of their geographical location.

Buying journey improvements

– Fundescola Poorer can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.




Threats What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform are -

Stagnating economy with rate increase

– Fundescola Poorer can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Fundescola Poorer will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform, Fundescola Poorer may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Leadership & Managing People .

Shortening product life cycle

– it is one of the major threat that Fundescola Poorer is facing in Leadership & Managing People sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Regulatory challenges

– Fundescola Poorer needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Leadership & Managing People industry regulations.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Fundescola Poorer with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Fundescola Poorer.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Fundescola Poorer business can come under increasing regulations regarding data privacy, data security, etc.

Easy access to finance

– Easy access to finance in Leadership & Managing People field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Fundescola Poorer can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Fundescola Poorer in the Leadership & Managing People sector and impact the bottomline of the organization.

Trade war between China and United States

– The trade war between two of the biggest economies can hugely impact the opportunities for Fundescola Poorer in the Leadership & Managing People industry. The Leadership & Managing People industry is already at various protected from local competition in China, with the rise of trade war the protection levels may go up. This presents a clear threat of current business model in Chinese market.

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.




Weighted SWOT Analysis of What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of What Makes a Policy Intervention Successful? Part A: Background: Glimpses of experience in Brazil's Fundescola education reform is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Fundescola Poorer needs to make to build a sustainable competitive advantage.



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