The Genuine Responsibilities of the CEO: A Framework for Managing Today SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
Leadership & Managing People
Strategy / MBA Resources
Case Study SWOT Analysis Solution
Case Study Description of The Genuine Responsibilities of the CEO: A Framework for Managing Today
CEOs need to be disciplined in their decision-making, innovative in their work and responsible for their people. This article identifies four main priorities for general management, corresponding with four primary tasks, all underpinned by a holistic ethical understanding.
Authors :: Rafael Andreu Civit, Joan Enric Ricart Costa
Swot Analysis of "The Genuine Responsibilities of the CEO: A Framework for Managing Today" written by Rafael Andreu Civit, Joan Enric Ricart Costa includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Underpinned Genuine facing as an external strategic factors. Some of the topics covered in The Genuine Responsibilities of the CEO: A Framework for Managing Today case study are - Strategic Management Strategies, Ethics, Innovation, Managing yourself, Organizational structure, Social responsibility, Strategic planning, Workspaces and Leadership & Managing People.
Some of the macro environment factors that can be used to understand the The Genuine Responsibilities of the CEO: A Framework for Managing Today casestudy better are - – increasing government debt because of Covid-19 spendings, increasing household debt because of falling income levels, talent flight as more people leaving formal jobs, increasing inequality as vast percentage of new income is going to the top 1%, increasing commodity prices, there is increasing trade war between United States & China, increasing transportation and logistics costs,
cloud computing is disrupting traditional business models, competitive advantages are harder to sustain because of technology dispersion, etc
Introduction to SWOT Analysis of The Genuine Responsibilities of the CEO: A Framework for Managing Today
SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in The Genuine Responsibilities of the CEO: A Framework for Managing Today case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Underpinned Genuine, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Underpinned Genuine operates in.
According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.
SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix
SWOT analysis of The Genuine Responsibilities of the CEO: A Framework for Managing Today can be done for the following purposes –
1. Strategic planning using facts provided in The Genuine Responsibilities of the CEO: A Framework for Managing Today case study
2. Improving business portfolio management of Underpinned Genuine
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Underpinned Genuine
Strengths The Genuine Responsibilities of the CEO: A Framework for Managing Today | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The strengths of Underpinned Genuine in The Genuine Responsibilities of the CEO: A Framework for Managing Today Harvard Business Review case study are -
Cross disciplinary teams
– Horizontal connected teams at the Underpinned Genuine are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.
Successful track record of launching new products
– Underpinned Genuine has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Underpinned Genuine has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.
Organizational Resilience of Underpinned Genuine
– The covid-19 pandemic has put organizational resilience at the centre of everthing that Underpinned Genuine does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.
Highly skilled collaborators
– Underpinned Genuine has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in The Genuine Responsibilities of the CEO: A Framework for Managing Today HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.
Low bargaining power of suppliers
– Suppliers of Underpinned Genuine in the sector have low bargaining power. The Genuine Responsibilities of the CEO: A Framework for Managing Today has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Underpinned Genuine to manage not only supply disruptions but also source products at highly competitive prices.
Training and development
– Underpinned Genuine has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in The Genuine Responsibilities of the CEO: A Framework for Managing Today Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.
Analytics focus
– Underpinned Genuine is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Rafael Andreu Civit, Joan Enric Ricart Costa can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.
Operational resilience
– The operational resilience strategy in the The Genuine Responsibilities of the CEO: A Framework for Managing Today Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.
Diverse revenue streams
– Underpinned Genuine is present in almost all the verticals within the industry. This has provided firm in The Genuine Responsibilities of the CEO: A Framework for Managing Today case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.
High switching costs
– The high switching costs that Underpinned Genuine has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.
Digital Transformation in Leadership & Managing People segment
- digital transformation varies from industry to industry. For Underpinned Genuine digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Underpinned Genuine has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.
Sustainable margins compare to other players in Leadership & Managing People industry
– The Genuine Responsibilities of the CEO: A Framework for Managing Today firm has clearly differentiated products in the market place. This has enabled Underpinned Genuine to fetch slight price premium compare to the competitors in the Leadership & Managing People industry. The sustainable margins have also helped Underpinned Genuine to invest into research and development (R&D) and innovation.
Weaknesses The Genuine Responsibilities of the CEO: A Framework for Managing Today | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The weaknesses of The Genuine Responsibilities of the CEO: A Framework for Managing Today are -
Interest costs
– Compare to the competition, Underpinned Genuine has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.
Increasing silos among functional specialists
– The organizational structure of Underpinned Genuine is dominated by functional specialists. It is not different from other players in the Leadership & Managing People segment. Underpinned Genuine needs to de-silo the office environment to harness the true potential of its workforce. Secondly the de-silo will also help Underpinned Genuine to focus more on services rather than just following the product oriented approach.
Slow to strategic competitive environment developments
– As The Genuine Responsibilities of the CEO: A Framework for Managing Today HBR case study mentions - Underpinned Genuine takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.
Capital Spending Reduction
– Even during the low interest decade, Underpinned Genuine has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.
Ability to respond to the competition
– As the decision making is very deliberative, highlighted in the case study The Genuine Responsibilities of the CEO: A Framework for Managing Today, in the dynamic environment Underpinned Genuine has struggled to respond to the nimble upstart competition. Underpinned Genuine has reasonably good record with similar level competitors but it has struggled with new entrants taking away niches of its business.
No frontier risks strategy
– After analyzing the HBR case study The Genuine Responsibilities of the CEO: A Framework for Managing Today, it seems that company is thinking about the frontier risks that can impact Leadership & Managing People strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.
Skills based hiring
– The stress on hiring functional specialists at Underpinned Genuine has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.
Compensation and incentives
– The revenue per employee as mentioned in the HBR case study The Genuine Responsibilities of the CEO: A Framework for Managing Today, is just above the industry average. Underpinned Genuine needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.
High operating costs
– Compare to the competitors, firm in the HBR case study The Genuine Responsibilities of the CEO: A Framework for Managing Today has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Underpinned Genuine 's lucrative customers.
High bargaining power of channel partners
– Because of the regulatory requirements, Rafael Andreu Civit, Joan Enric Ricart Costa suggests that, Underpinned Genuine is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.
Workers concerns about automation
– As automation is fast increasing in the segment, Underpinned Genuine needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.
Opportunities The Genuine Responsibilities of the CEO: A Framework for Managing Today | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The opportunities highlighted in the Harvard Business Review case study The Genuine Responsibilities of the CEO: A Framework for Managing Today are -
Manufacturing automation
– Underpinned Genuine can use the latest technology developments to improve its manufacturing and designing process in Leadership & Managing People segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.
Reconfiguring business model
– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Underpinned Genuine to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.
Remote work and new talent hiring opportunities
– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Underpinned Genuine to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Underpinned Genuine to hire the very best people irrespective of their geographical location.
Lowering marketing communication costs
– 5G expansion will open new opportunities for Underpinned Genuine in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Leadership & Managing People segment, and it will provide faster access to the consumers.
Changes in consumer behavior post Covid-19
– Consumer behavior has changed in the Leadership & Managing People industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Underpinned Genuine can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Underpinned Genuine can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.
Leveraging digital technologies
– Underpinned Genuine can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.
Use of Bitcoin and other crypto currencies for transactions
– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Underpinned Genuine in the consumer business. Now Underpinned Genuine can target international markets with far fewer capital restrictions requirements than the existing system.
Building a culture of innovation
– managers at Underpinned Genuine can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Leadership & Managing People segment.
Increase in government spending
– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Underpinned Genuine can use these opportunities to build new business models that can help the communities that Underpinned Genuine operates in. Secondly it can use opportunities from government spending in Leadership & Managing People sector.
Reforming the budgeting process
- By establishing new metrics that will be used to evaluate both existing and potential projects Underpinned Genuine can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.
Buying journey improvements
– Underpinned Genuine can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. The Genuine Responsibilities of the CEO: A Framework for Managing Today suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.
Low interest rates
– Even though inflation is raising its head in most developed economies, Underpinned Genuine can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.
Finding new ways to collaborate
– Covid-19 has not only transformed business models of companies in Leadership & Managing People industry, but it has also influenced the consumer preferences. Underpinned Genuine can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.
Threats The Genuine Responsibilities of the CEO: A Framework for Managing Today External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis
The threats mentioned in the HBR case study The Genuine Responsibilities of the CEO: A Framework for Managing Today are -
Stagnating economy with rate increase
– Underpinned Genuine can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.
Increasing international competition and downward pressure on margins
– Apart from technology driven competitive advantage dilution, Underpinned Genuine can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study The Genuine Responsibilities of the CEO: A Framework for Managing Today .
High dependence on third party suppliers
– Underpinned Genuine high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.
Shortening product life cycle
– it is one of the major threat that Underpinned Genuine is facing in Leadership & Managing People sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.
Technology disruption because of hacks, piracy etc
– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.
Learning curve for new practices
– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study The Genuine Responsibilities of the CEO: A Framework for Managing Today, Underpinned Genuine may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Leadership & Managing People .
Increasing wage structure of Underpinned Genuine
– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Underpinned Genuine.
New competition
– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Underpinned Genuine in the Leadership & Managing People sector and impact the bottomline of the organization.
Aging population
– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.
Barriers of entry lowering
– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Underpinned Genuine with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.
Capital market disruption
– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Underpinned Genuine.
Regulatory challenges
– Underpinned Genuine needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Leadership & Managing People industry regulations.
Technology acceleration in Forth Industrial Revolution
– Underpinned Genuine has witnessed rapid integration of technology during Covid-19 in the Leadership & Managing People industry. As one of the leading players in the industry, Underpinned Genuine needs to keep up with the evolution of technology in the Leadership & Managing People sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.
Weighted SWOT Analysis of The Genuine Responsibilities of the CEO: A Framework for Managing Today Template, Example
Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study The Genuine Responsibilities of the CEO: A Framework for Managing Today needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants.
We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –
First stage for doing weighted SWOT analysis of the case study The Genuine Responsibilities of the CEO: A Framework for Managing Today is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.
Second stage for conducting weighted SWOT analysis of the Harvard case study The Genuine Responsibilities of the CEO: A Framework for Managing Today is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.
Third stage of constructing weighted SWOT analysis of The Genuine Responsibilities of the CEO: A Framework for Managing Today is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Underpinned Genuine needs to make to build a sustainable competitive advantage.
