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Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior


One unfortunate consequence of the focus on "charismatic," "transformational," and "visionary" leader behaviors during the past few decades has been the tendency to diminish the importance that transactional leadership behaviors have on leadership effectiveness. We say that this is unfortunate because recent research has shown that transactional leadership, in the form of contingent reward and punishment behaviors, can have substantial effects on a variety of important employee attitudes, perceptions, and measures of job performance. Therefore, in this article we discuss some possible reasons why transactional leadership has been relegated to a lesser role than transformational leadership, summarize the research that indicates the importance of leader contingent reward and punishment behavior to leadership effectiveness, and identify some of the mechanisms that these forms of leadership behavior work through to influence employee attitudes and behaviors. Following this, we address ten misconceptions managers often have regarding the administration of rewards and punishments, and provide some recommendations about how leaders can improve their effectiveness in administering recognition and discipline in organizational settings.

Authors :: Nathan P. Podsakoff, Philip M. Podsakoff, Valentina Kuskova

Topics :: Leadership & Managing People

Tags :: Leadership, Motivating people, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior" written by Nathan P. Podsakoff, Philip M. Podsakoff, Valentina Kuskova includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Punishment Behaviors facing as an external strategic factors. Some of the topics covered in Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior case study are - Strategic Management Strategies, Leadership, Motivating people and Leadership & Managing People.


Some of the macro environment factors that can be used to understand the Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior casestudy better are - – banking and financial system is disrupted by Bitcoin and other crypto currencies, there is increasing trade war between United States & China, increasing transportation and logistics costs, technology disruption, wage bills are increasing, talent flight as more people leaving formal jobs, competitive advantages are harder to sustain because of technology dispersion, cloud computing is disrupting traditional business models, there is backlash against globalization, etc



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Introduction to SWOT Analysis of Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Punishment Behaviors, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Punishment Behaviors operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior can be done for the following purposes –
1. Strategic planning using facts provided in Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior case study
2. Improving business portfolio management of Punishment Behaviors
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Punishment Behaviors




Strengths Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Punishment Behaviors in Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior Harvard Business Review case study are -

Successful track record of launching new products

– Punishment Behaviors has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Punishment Behaviors has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Ability to recruit top talent

– Punishment Behaviors is one of the leading recruiters in the industry. Managers in the Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Cross disciplinary teams

– Horizontal connected teams at the Punishment Behaviors are driving operational speed, building greater agility, and keeping the organization nimble to compete with new competitors. It helps are organization to ideate new ideas, and execute them swiftly in the marketplace.

High brand equity

– Punishment Behaviors has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Punishment Behaviors to keep acquiring new customers and building profitable relationship with both the new and loyal customers.

Superior customer experience

– The customer experience strategy of Punishment Behaviors in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Low bargaining power of suppliers

– Suppliers of Punishment Behaviors in the sector have low bargaining power. Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Punishment Behaviors to manage not only supply disruptions but also source products at highly competitive prices.

Innovation driven organization

– Punishment Behaviors is one of the most innovative firm in sector. Manager in Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Diverse revenue streams

– Punishment Behaviors is present in almost all the verticals within the industry. This has provided firm in Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Operational resilience

– The operational resilience strategy in the Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior Harvard Business Review case study comprises – understanding the underlying the factors in the industry, building diversified operations across different geographies so that disruption in one part of the world doesn’t impact the overall performance of the firm, and integrating the various business operations and processes through its digital transformation drive.

Effective Research and Development (R&D)

– Punishment Behaviors has innovation driven culture where significant part of the revenues are spent on the research and development activities. This has resulted in, as mentioned in case study Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior - staying ahead in the industry in terms of – new product launches, superior customer experience, highly competitive pricing strategies, and great returns to the shareholders.

Organizational Resilience of Punishment Behaviors

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Punishment Behaviors does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Analytics focus

– Punishment Behaviors is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Nathan P. Podsakoff, Philip M. Podsakoff, Valentina Kuskova can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.






Weaknesses Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior are -

High cash cycle compare to competitors

Punishment Behaviors has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Punishment Behaviors is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.

Slow to strategic competitive environment developments

– As Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior HBR case study mentions - Punishment Behaviors takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior, is just above the industry average. Punishment Behaviors needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

Capital Spending Reduction

– Even during the low interest decade, Punishment Behaviors has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

Lack of clear differentiation of Punishment Behaviors products

– To increase the profitability and margins on the products, Punishment Behaviors needs to provide more differentiated products than what it is currently offering in the marketplace.

High bargaining power of channel partners

– Because of the regulatory requirements, Nathan P. Podsakoff, Philip M. Podsakoff, Valentina Kuskova suggests that, Punishment Behaviors is facing high bargaining power of the channel partners. So far it has not able to streamline the operations to reduce the bargaining power of the value chain partners in the industry.

Products dominated business model

– Even though Punishment Behaviors has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior should strive to include more intangible value offerings along with its core products and services.

Low market penetration in new markets

– Outside its home market of Punishment Behaviors, firm in the HBR case study Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior needs to spend more promotional, marketing, and advertising efforts to penetrate international markets.

Employees’ incomplete understanding of strategy

– From the instances in the HBR case study Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior, it seems that the employees of Punishment Behaviors don’t have comprehensive understanding of the firm’s strategy. This is reflected in number of promotional campaigns over the last few years that had mixed messaging and competing priorities. Some of the strategic activities and services promoted in the promotional campaigns were not consistent with the organization’s strategy.

Interest costs

– Compare to the competition, Punishment Behaviors has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.




Opportunities Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior are -

Creating value in data economy

– The success of analytics program of Punishment Behaviors has opened avenues for new revenue streams for the organization in the industry. This can help Punishment Behaviors to build a more holistic ecosystem as suggested in the Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior case study. Punishment Behaviors can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Punishment Behaviors to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Punishment Behaviors can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Use of Bitcoin and other crypto currencies for transactions

– The popularity of Bitcoin and other crypto currencies as asset class and medium of transaction has opened new opportunities for Punishment Behaviors in the consumer business. Now Punishment Behaviors can target international markets with far fewer capital restrictions requirements than the existing system.

Harnessing reconfiguration of the global supply chains

– As the trade war between US and China heats up in the coming years, Punishment Behaviors can build a diversified supply chain model across various countries in - South East Asia, India, and other parts of the world. This reconfiguration of global supply chain can help, as suggested in case study, Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior, to buy more products closer to the markets, and it can leverage its size and influence to get better deal from the local markets.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Leadership & Managing People industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Punishment Behaviors can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Punishment Behaviors can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Leadership & Managing People industry, but it has also influenced the consumer preferences. Punishment Behaviors can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Using analytics as competitive advantage

– Punishment Behaviors has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Punishment Behaviors to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Buying journey improvements

– Punishment Behaviors can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Manufacturing automation

– Punishment Behaviors can use the latest technology developments to improve its manufacturing and designing process in Leadership & Managing People segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.

Leveraging digital technologies

– Punishment Behaviors can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Better consumer reach

– The expansion of the 5G network will help Punishment Behaviors to increase its market reach. Punishment Behaviors will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Punishment Behaviors can use these opportunities to build new business models that can help the communities that Punishment Behaviors operates in. Secondly it can use opportunities from government spending in Leadership & Managing People sector.




Threats Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior are -

Shortening product life cycle

– it is one of the major threat that Punishment Behaviors is facing in Leadership & Managing People sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Punishment Behaviors needs to understand the core reasons impacting the Leadership & Managing People industry. This will help it in building a better workplace.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

High dependence on third party suppliers

– Punishment Behaviors high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Increasing wage structure of Punishment Behaviors

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Punishment Behaviors.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Punishment Behaviors with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Backlash against dominant players

– US Congress and other legislative arms of the government are getting tough on big business especially technology companies. The digital arm of Punishment Behaviors business can come under increasing regulations regarding data privacy, data security, etc.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Punishment Behaviors.

Increasing international competition and downward pressure on margins

– Apart from technology driven competitive advantage dilution, Punishment Behaviors can face downward pressure on margins from increasing competition from international players. The international players have stable revenue in their home market and can use those resources to penetrate prominent markets illustrated in HBR case study Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior .

Easy access to finance

– Easy access to finance in Leadership & Managing People field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Punishment Behaviors can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Punishment Behaviors will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior, Punishment Behaviors may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Leadership & Managing People .

Stagnating economy with rate increase

– Punishment Behaviors can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.




Weighted SWOT Analysis of Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Dispelling Misconceptions and Providing Guidelines for Leader Reward and Punishment Behavior is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Punishment Behaviors needs to make to build a sustainable competitive advantage.



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