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Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care


This case compares and contrasts four different models for delivering cancer care in India and the US. Students are asked to select the best model in its alignment with the Six Forces in those two countries and Africa, to which one of the models is considering expansion, and intrinsic business characteristics. The Indian models are all focused factories, but one is a hub and spoke model, with a radiology hub and ambulatory spokes, while the other offers only ambulatory services. The U.S. models are all focused factory hospitals, one academic and the other a private, for-profit firm located on the grounds of teaching hospitals.

Authors :: Regina E. Herzlinger, Amit Ghorawat, Meera Krishnan, Naiyya Saggi

Topics :: Leadership & Managing People

Tags :: Business models, Entrepreneurship, Health, Marketing, Supply chain, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care" written by Regina E. Herzlinger, Amit Ghorawat, Meera Krishnan, Naiyya Saggi includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Models Hub facing as an external strategic factors. Some of the topics covered in Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care case study are - Strategic Management Strategies, Business models, Entrepreneurship, Health, Marketing, Supply chain and Leadership & Managing People.


Some of the macro environment factors that can be used to understand the Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care casestudy better are - – customer relationship management is fast transforming because of increasing concerns over data privacy, increasing inequality as vast percentage of new income is going to the top 1%, talent flight as more people leaving formal jobs, increasing government debt because of Covid-19 spendings, geopolitical disruptions, increasing transportation and logistics costs, wage bills are increasing, supply chains are disrupted by pandemic , there is increasing trade war between United States & China, etc



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Introduction to SWOT Analysis of Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Models Hub, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Models Hub operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care can be done for the following purposes –
1. Strategic planning using facts provided in Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care case study
2. Improving business portfolio management of Models Hub
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Models Hub




Strengths Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Models Hub in Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care Harvard Business Review case study are -

Strong track record of project management

– Models Hub is known for sticking to its project targets. This enables the firm to manage – time, project costs, and have sustainable margins on the projects.

Organizational Resilience of Models Hub

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Models Hub does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Training and development

– Models Hub has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Analytics focus

– Models Hub is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Regina E. Herzlinger, Amit Ghorawat, Meera Krishnan, Naiyya Saggi can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Successful track record of launching new products

– Models Hub has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Models Hub has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Low bargaining power of suppliers

– Suppliers of Models Hub in the sector have low bargaining power. Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Models Hub to manage not only supply disruptions but also source products at highly competitive prices.

High brand equity

– Models Hub has strong brand awareness and brand recognition among both - the exiting customers and potential new customers. Strong brand equity has enabled Models Hub to keep acquiring new customers and building profitable relationship with both the new and loyal customers.

Digital Transformation in Leadership & Managing People segment

- digital transformation varies from industry to industry. For Models Hub digital transformation journey comprises differing goals based on market maturity, customer technology acceptance, and organizational culture. Models Hub has successfully integrated the four key components of digital transformation – digital integration in processes, digital integration in marketing and customer relationship management, digital integration into the value chain, and using technology to explore new products and market opportunities.

Ability to recruit top talent

– Models Hub is one of the leading recruiters in the industry. Managers in the Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care are in a position to attract the best talent available. The firm has a robust talent identification program that helps in identifying the brightest.

Sustainable margins compare to other players in Leadership & Managing People industry

– Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care firm has clearly differentiated products in the market place. This has enabled Models Hub to fetch slight price premium compare to the competitors in the Leadership & Managing People industry. The sustainable margins have also helped Models Hub to invest into research and development (R&D) and innovation.

Highly skilled collaborators

– Models Hub has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.

Ability to lead change in Leadership & Managing People field

– Models Hub is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Models Hub in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.






Weaknesses Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care are -

High operating costs

– Compare to the competitors, firm in the HBR case study Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Models Hub 's lucrative customers.

Lack of clear differentiation of Models Hub products

– To increase the profitability and margins on the products, Models Hub needs to provide more differentiated products than what it is currently offering in the marketplace.

High cash cycle compare to competitors

Models Hub has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

Workers concerns about automation

– As automation is fast increasing in the segment, Models Hub needs to come up with a strategy to reduce the workers concern regarding automation. Without a clear strategy, it could lead to disruption and uncertainty within the organization.

High dependence on existing supply chain

– The disruption in the global supply chains because of the Covid-19 pandemic and blockage of the Suez Canal illustrated the fragile nature of Models Hub supply chain. Even after few cautionary changes mentioned in the HBR case study - Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care, it is still heavily dependent upon the existing supply chain. The existing supply chain though brings in cost efficiencies but it has left Models Hub vulnerable to further global disruptions in South East Asia.

Slow to strategic competitive environment developments

– As Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care HBR case study mentions - Models Hub takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

Slow to harness new channels of communication

– Even though competitors are using new communication channels such as Instagram, Tiktok, and Snap, Models Hub is slow explore the new channels of communication. These new channels of communication mentioned in marketing section of case study Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care can help to provide better information regarding products and services. It can also build an online community to further reach out to potential customers.

High dependence on star products

– The top 2 products and services of the firm as mentioned in the Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Models Hub has relatively successful track record of launching new products.

Products dominated business model

– Even though Models Hub has some of the most successful products in the industry, this business model has made each new product launch extremely critical for continuous financial growth of the organization. firm in the HBR case study - Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care should strive to include more intangible value offerings along with its core products and services.

Skills based hiring

– The stress on hiring functional specialists at Models Hub has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.

Need for greater diversity

– Models Hub has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.




Opportunities Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care are -

Remote work and new talent hiring opportunities

– The widespread usage of remote working technologies during Covid-19 has opened opportunities for Models Hub to expand its talent hiring zone. According to McKinsey Global Institute, 20% of the high end workforce in fields such as finance, information technology, can continously work from remote local post Covid-19. This presents a really great opportunity for Models Hub to hire the very best people irrespective of their geographical location.

Using analytics as competitive advantage

– Models Hub has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Models Hub to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Creating value in data economy

– The success of analytics program of Models Hub has opened avenues for new revenue streams for the organization in the industry. This can help Models Hub to build a more holistic ecosystem as suggested in the Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care case study. Models Hub can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Learning at scale

– Online learning technologies has now opened space for Models Hub to conduct training and development for its employees across the world. This will result in not only reducing the cost of training but also help employees in different part of the world to integrate with the headquarter work culture, ethos, and standards.

Leveraging digital technologies

– Models Hub can leverage digital technologies such as artificial intelligence and machine learning to automate the production process, customer analytics to get better insights into consumer behavior, realtime digital dashboards to get better sales tracking, logistics and transportation, product tracking, etc.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Leadership & Managing People industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Models Hub can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Models Hub can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Models Hub to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Finding new ways to collaborate

– Covid-19 has not only transformed business models of companies in Leadership & Managing People industry, but it has also influenced the consumer preferences. Models Hub can tie-up with other value chain partners to explore new opportunities regarding meeting customer demands and building a rewarding and engaging relationship.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Models Hub can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Low interest rates

– Even though inflation is raising its head in most developed economies, Models Hub can still utilize the low interest rates to borrow money for capital investment. Secondly it can also use the increase of government spending in infrastructure projects to get new business.

Developing new processes and practices

– Models Hub can develop new processes and procedures in Leadership & Managing People industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Loyalty marketing

– Models Hub has focused on building a highly responsive customer relationship management platform. This platform is built on in-house data and driven by analytics and artificial intelligence. The customer analytics can help the organization to fine tune its loyalty marketing efforts, increase the wallet share of the organization, reduce wastage on mainstream advertising spending, build better pricing strategies using personalization, etc.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Models Hub can use these opportunities to build new business models that can help the communities that Models Hub operates in. Secondly it can use opportunities from government spending in Leadership & Managing People sector.




Threats Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care are -

Aging population

– As the populations of most advanced economies are aging, it will lead to high social security costs, higher savings among population, and lower demand for goods and services in the economy. The household savings in US, France, UK, Germany, and Japan are growing faster than predicted because of uncertainty caused by pandemic.

Easy access to finance

– Easy access to finance in Leadership & Managing People field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Models Hub can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Environmental challenges

– Models Hub needs to have a robust strategy against the disruptions arising from climate change and energy requirements. EU has identified it as key priority area and spending 30% of its 880 billion Euros European post Covid-19 recovery funds on green technology. Models Hub can take advantage of this fund but it will also bring new competitors in the Leadership & Managing People industry.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Models Hub will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Barriers of entry lowering

– As technology is more democratized, the barriers to entry in the industry are lowering. It can presents Models Hub with greater competitive threats in the near to medium future. Secondly it will also put downward pressure on pricing throughout the sector.

Regulatory challenges

– Models Hub needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Leadership & Managing People industry regulations.

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Models Hub needs to understand the core reasons impacting the Leadership & Managing People industry. This will help it in building a better workplace.

Consumer confidence and its impact on Models Hub demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

Technology disruption because of hacks, piracy etc

– The colonial pipeline illustrated, how vulnerable modern organization are to international hackers, miscreants, and disruptors. The cyber security interruption, data leaks, etc can seriously jeopardize the future growth of the organization.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Models Hub in the Leadership & Managing People sector and impact the bottomline of the organization.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care, Models Hub may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Leadership & Managing People .

Shortening product life cycle

– it is one of the major threat that Models Hub is facing in Leadership & Managing People sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

Stagnating economy with rate increase

– Models Hub can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.




Weighted SWOT Analysis of Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Models Hub needs to make to build a sustainable competitive advantage.



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