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Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

Case Study SWOT Analysis Solution

Case Study Description of Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan


Role play exercise for Captain Flip Finnegan. Teaching Purpose: To role-play to further understanding of the protagonist's emotions.

Authors :: Scott A. Snook, Jeremy Schneider, Robert Kaderavek

Topics :: Leadership & Managing People

Tags :: Communication, Leadership, Leading teams, Organizational culture, SWOT Analysis, SWOT Matrix, TOWS, Weighted SWOT Analysis

Swot Analysis of "Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan" written by Scott A. Snook, Jeremy Schneider, Robert Kaderavek includes – strengths weakness that are internal strategic factors of the organization, and opportunities and threats that Finnegan Flip facing as an external strategic factors. Some of the topics covered in Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan case study are - Strategic Management Strategies, Communication, Leadership, Leading teams, Organizational culture and Leadership & Managing People.


Some of the macro environment factors that can be used to understand the Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan casestudy better are - – competitive advantages are harder to sustain because of technology dispersion, there is increasing trade war between United States & China, supply chains are disrupted by pandemic , there is backlash against globalization, increasing commodity prices, wage bills are increasing, digital marketing is dominated by two big players Facebook and Google, cloud computing is disrupting traditional business models, increasing household debt because of falling income levels, etc



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Introduction to SWOT Analysis of Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan


SWOT stands for an organization’s Strengths, Weaknesses, Opportunities and Threats . At Oak Spring University , we believe that protagonist in Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan case study can use SWOT analysis as a strategic management tool to assess the current internal strengths and weaknesses of the Finnegan Flip, and to figure out the opportunities and threats in the macro environment – technological, environmental, political, economic, social, demographic, etc in which Finnegan Flip operates in.

According to Harvard Business Review, 75% of the managers use SWOT analysis for various purposes such as – evaluating current scenario, strategic planning, new venture feasibility, personal growth goals, new market entry, Go To market strategies, portfolio management and strategic trade-off assessment, organizational restructuring, etc.




SWOT Objectives / Importance of SWOT Analysis and SWOT Matrix


SWOT analysis of Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan can be done for the following purposes –
1. Strategic planning using facts provided in Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan case study
2. Improving business portfolio management of Finnegan Flip
3. Assessing feasibility of the new initiative in Leadership & Managing People field.
4. Making a Leadership & Managing People topic specific business decision
5. Set goals for the organization
6. Organizational restructuring of Finnegan Flip




Strengths Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan | Internal Strategic Factors
What are Strengths in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The strengths of Finnegan Flip in Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan Harvard Business Review case study are -

Superior customer experience

– The customer experience strategy of Finnegan Flip in the segment is based on four key concepts – personalization, simplification of complex needs, prompt response, and continuous engagement.

Analytics focus

– Finnegan Flip is putting a lot of focus on utilizing the power of analytics in business decision making. This has put it among the leading players in the industry. The technology infrastructure suggested by Scott A. Snook, Jeremy Schneider, Robert Kaderavek can also help it to harness the power of analytics for – marketing optimization, demand forecasting, customer relationship management, inventory management, information sharing across the value chain etc.

Ability to lead change in Leadership & Managing People field

– Finnegan Flip is one of the leading players in its industry. Over the years it has not only transformed the business landscape in its segment but also across the whole industry. The ability to lead change has enabled Finnegan Flip in – penetrating new markets, reaching out to new customers, and providing different value propositions to different customers in the international markets.

Low bargaining power of suppliers

– Suppliers of Finnegan Flip in the sector have low bargaining power. Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan has further diversified its suppliers portfolio by building a robust supply chain across various countries. This helps Finnegan Flip to manage not only supply disruptions but also source products at highly competitive prices.

High switching costs

– The high switching costs that Finnegan Flip has built up over years in its products and services combo offer has resulted in high retention of customers, lower marketing costs, and greater ability of the firm to focus on its customers.

Training and development

– Finnegan Flip has one of the best training and development program in the industry. The effectiveness of the training programs can be measured in Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan Harvard Business Review case study by analyzing – employees retention, in-house promotion, loyalty, new venture initiation, lack of conflict, and high level of both employees and customer engagement.

Learning organization

- Finnegan Flip is a learning organization. It has inculcated three key characters of learning organization in its processes and operations – exploration, creativity, and expansiveness. The work place at Finnegan Flip is open place that encourages instructiveness, ideation, open minded discussions, and creativity. Employees and leaders in Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan Harvard Business Review case study emphasize – knowledge, initiative, and innovation.

Successful track record of launching new products

– Finnegan Flip has launched numerous new products in last few years, keeping in mind evolving customer preferences and competitive pressures. Finnegan Flip has effective processes in place that helps in exploring new product needs, doing quick pilot testing, and then launching the products quickly using its extensive distribution network.

Organizational Resilience of Finnegan Flip

– The covid-19 pandemic has put organizational resilience at the centre of everthing that Finnegan Flip does. Organizational resilience comprises - Financial Resilience, Operational Resilience, Technological Resilience, Organizational Resilience, Business Model Resilience, and Reputation Resilience.

Diverse revenue streams

– Finnegan Flip is present in almost all the verticals within the industry. This has provided firm in Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan case study a diverse revenue stream that has helped it to survive disruptions such as global pandemic in Covid-19, financial disruption of 2008, and supply chain disruption of 2021.

Innovation driven organization

– Finnegan Flip is one of the most innovative firm in sector. Manager in Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan Harvard Business Review case study can use Clayton Christensen Disruptive Innovation strategies to further increase the scale of innovtions in the organization.

Highly skilled collaborators

– Finnegan Flip has highly efficient outsourcing and offshoring strategy. It has resulted in greater operational flexibility and bringing down the costs in highly price sensitive segment. Secondly the value chain collaborators of the firm in Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan HBR case study have helped the firm to develop new products and bring them quickly to the marketplace.






Weaknesses Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan | Internal Strategic Factors
What are Weaknesses in SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis

The weaknesses of Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan are -

High cash cycle compare to competitors

Finnegan Flip has a high cash cycle compare to other players in the industry. It needs to shorten the cash cycle by 12% to be more competitive in the marketplace, reduce inventory costs, and be more profitable.

Skills based hiring

– The stress on hiring functional specialists at Finnegan Flip has created an environment where the organization is dominated by functional specialists rather than management generalist. This has resulted into product oriented approach rather than marketing oriented approach or consumers oriented approach.

Interest costs

– Compare to the competition, Finnegan Flip has borrowed money from the capital market at higher rates. It needs to restructure the interest payment and costs so that it can compete better and improve profitability.

Slow to strategic competitive environment developments

– As Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan HBR case study mentions - Finnegan Flip takes time to assess the upcoming competitions. This has led to missing out on atleast 2-3 big opportunities in the industry in last five years.

High operating costs

– Compare to the competitors, firm in the HBR case study Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan has high operating costs in the. This can be harder to sustain given the new emerging competition from nimble players who are using technology to attract Finnegan Flip 's lucrative customers.

Capital Spending Reduction

– Even during the low interest decade, Finnegan Flip has not been able to do capital spending to the tune of the competition. This has resulted into fewer innovations and company facing stiff competition from both existing competitors and new entrants who are disrupting the industry using digital technology.

No frontier risks strategy

– After analyzing the HBR case study Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan, it seems that company is thinking about the frontier risks that can impact Leadership & Managing People strategy. But it has very little resources allocation to manage the risks emerging from events such as natural disasters, climate change, melting of permafrost, tacking the rise of artificial intelligence, opportunities and threats emerging from commercialization of space etc.

Need for greater diversity

– Finnegan Flip has taken concrete steps on diversity, equity, and inclusion. But the efforts so far has resulted in limited success. It needs to expand the recruitment and selection process to hire more people from the minorities and underprivileged background.

High dependence on star products

– The top 2 products and services of the firm as mentioned in the Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan HBR case study still accounts for major business revenue. This dependence on star products in has resulted into insufficient focus on developing new products, even though Finnegan Flip has relatively successful track record of launching new products.

Compensation and incentives

– The revenue per employee as mentioned in the HBR case study Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan, is just above the industry average. Finnegan Flip needs to redesign the compensation structure and incentives to increase the revenue per employees. Some of the steps that it can take are – hiring more specialists on project basis, etc.

Lack of clear differentiation of Finnegan Flip products

– To increase the profitability and margins on the products, Finnegan Flip needs to provide more differentiated products than what it is currently offering in the marketplace.




Opportunities Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan | External Strategic Factors
What are Opportunities in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The opportunities highlighted in the Harvard Business Review case study Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan are -

Buying journey improvements

– Finnegan Flip can improve the customer journey of consumers in the industry by using analytics and artificial intelligence. Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan suggest that firm can provide automated chats to help consumers solve their own problems, provide online suggestions to get maximum out of the products and services, and help consumers to build a community where they can interact with each other to develop new features and uses.

Reforming the budgeting process

- By establishing new metrics that will be used to evaluate both existing and potential projects Finnegan Flip can not only reduce the costs of the project but also help it in integrating the projects with other processes within the organization.

Changes in consumer behavior post Covid-19

– Consumer behavior has changed in the Leadership & Managing People industry because of Covid-19 restrictions. Some of this behavior will stay once things get back to normal. Finnegan Flip can take advantage of these changes in consumer behavior to build a far more efficient business model. For example consumer regular ordering of products can reduce both last mile delivery costs and market penetration costs. Finnegan Flip can further use this consumer data to build better customer loyalty, provide better products and service collection, and improve the value proposition in inflationary times.

Building a culture of innovation

– managers at Finnegan Flip can make experimentation a productive activity and build a culture of innovation using approaches such as – mining transaction data, A/B testing of websites and selling platforms, engaging potential customers over various needs, and building on small ideas in the Leadership & Managing People segment.

Reconfiguring business model

– The expansion of digital payment system, the bringing down of international transactions costs using Bitcoin and other blockchain based currencies, etc can help Finnegan Flip to reconfigure its entire business model. For example it can used blockchain based technologies to reduce piracy of its products in the big markets such as China. Secondly it can use the popularity of e-commerce in various developing markets to build a Direct to Customer business model rather than the current Channel Heavy distribution network.

Developing new processes and practices

– Finnegan Flip can develop new processes and procedures in Leadership & Managing People industry using technology such as automation using artificial intelligence, real time transportation and products tracking, 3D modeling for concept development and new products pilot testing etc.

Manufacturing automation

– Finnegan Flip can use the latest technology developments to improve its manufacturing and designing process in Leadership & Managing People segment. It can use CAD and 3D printing to build a quick prototype and pilot testing products. It can leverage automation using machine learning and artificial intelligence to do faster production at lowers costs, and it can leverage the growth in satellite and tracking technologies to improve inventory management, transportation, and shipping.

Creating value in data economy

– The success of analytics program of Finnegan Flip has opened avenues for new revenue streams for the organization in the industry. This can help Finnegan Flip to build a more holistic ecosystem as suggested in the Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan case study. Finnegan Flip can build new products and services such as - data insight services, data privacy related products, data based consulting services, etc.

Lowering marketing communication costs

– 5G expansion will open new opportunities for Finnegan Flip in the field of marketing communication. It will bring down the cost of doing business, provide technology platform to build new products in the Leadership & Managing People segment, and it will provide faster access to the consumers.

Increase in government spending

– As the United States and other governments are increasing social spending and infrastructure spending to build economies post Covid-19, Finnegan Flip can use these opportunities to build new business models that can help the communities that Finnegan Flip operates in. Secondly it can use opportunities from government spending in Leadership & Managing People sector.

Using analytics as competitive advantage

– Finnegan Flip has spent a significant amount of money and effort to integrate analytics and machine learning into its operations in the sector. This continuous investment in analytics has enabled, as illustrated in the Harvard case study Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan - to build a competitive advantage using analytics. The analytics driven competitive advantage can help Finnegan Flip to build faster Go To Market strategies, better consumer insights, developing relevant product features, and building a highly efficient supply chain.

Identify volunteer opportunities

– Covid-19 has impacted working population in two ways – it has led to people soul searching about their professional choices, resulting in mass resignation. Secondly it has encouraged people to do things that they are passionate about. This has opened opportunities for businesses to build volunteer oriented socially driven projects. Finnegan Flip can explore opportunities that can attract volunteers and are consistent with its mission and vision.

Better consumer reach

– The expansion of the 5G network will help Finnegan Flip to increase its market reach. Finnegan Flip will be able to reach out to new customers. Secondly 5G will also provide technology framework to build new tools and products that can help more immersive consumer experience and faster consumer journey.




Threats Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan External Strategic Factors
What are Threats in the SWOT Analysis / TOWS Matrix / Weighted SWOT Analysis


The threats mentioned in the HBR case study Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan are -

High level of anxiety and lack of motivation

– the Great Resignation in United States is the sign of broader dissatisfaction among the workforce in United States. Finnegan Flip needs to understand the core reasons impacting the Leadership & Managing People industry. This will help it in building a better workplace.

High dependence on third party suppliers

– Finnegan Flip high dependence on third party suppliers can disrupt its processes and delivery mechanism. For example -the current troubles of car makers because of chip shortage is because the chip companies started producing chips for electronic companies rather than car manufacturers.

Instability in the European markets

– European Union markets are facing three big challenges post Covid – expanded balance sheets, Brexit related business disruption, and aggressive Russia looking to distract the existing security mechanism. Finnegan Flip will face different problems in different parts of Europe. For example it will face inflationary pressures in UK, France, and Germany, balance sheet expansion and demand challenges in Southern European countries, and geopolitical instability in the Eastern Europe.

Easy access to finance

– Easy access to finance in Leadership & Managing People field will also reduce the barriers to entry in the industry, thus putting downward pressure on the prices because of increasing competition. Finnegan Flip can utilize it by borrowing at lower rates and invest it into research and development, capital expenditure to fortify its core competitive advantage.

Consumer confidence and its impact on Finnegan Flip demand

– There is a high probability of declining consumer confidence, given – high inflammation rate, rise of gig economy, lower job stability, increasing cost of living, higher interest rates, and aging demography. All the factors contribute to people saving higher rate of their income, resulting in lower consumer demand in the industry and other sectors.

Increasing wage structure of Finnegan Flip

– Post Covid-19 there is a sharp increase in the wages especially in the jobs that require interaction with people. The increasing wages can put downward pressure on the margins of Finnegan Flip.

Stagnating economy with rate increase

– Finnegan Flip can face lack of demand in the market place because of Fed actions to reduce inflation. This can lead to sluggish growth in the economy, lower demands, lower investments, higher borrowing costs, and consolidation in the field.

Technology acceleration in Forth Industrial Revolution

– Finnegan Flip has witnessed rapid integration of technology during Covid-19 in the Leadership & Managing People industry. As one of the leading players in the industry, Finnegan Flip needs to keep up with the evolution of technology in the Leadership & Managing People sector. According to Mckinsey study top managers believe that the adoption of technology in operations, communications is 20-25 times faster than what they planned in the beginning of 2019.

Shortening product life cycle

– it is one of the major threat that Finnegan Flip is facing in Leadership & Managing People sector. It can lead to higher research and development costs, higher marketing expenses, lower customer loyalty, etc.

New competition

– After the dotcom bust of 2001, financial crisis of 2008-09, the business formation in US economy had declined. But in 2020 alone, there are more than 1.5 million new business applications in United States. This can lead to greater competition for Finnegan Flip in the Leadership & Managing People sector and impact the bottomline of the organization.

Learning curve for new practices

– As the technology based on artificial intelligence and machine learning platform is getting complex, as highlighted in case study Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan, Finnegan Flip may face longer learning curve for training and development of existing employees. This can open space for more nimble competitors in the field of Leadership & Managing People .

Regulatory challenges

– Finnegan Flip needs to prepare for regulatory challenges as consumer protection groups and other pressure groups are vigorously advocating for more regulations on big business - to reduce inequality, to create a level playing field, to product data privacy and consumer privacy, to reduce the influence of big money on democratic institutions, etc. This can lead to significant changes in the Leadership & Managing People industry regulations.

Capital market disruption

– During the Covid-19, Dow Jones has touched record high. The valuations of a number of companies are way beyond their existing business model potential. This can lead to capital market correction which can put a number of suppliers, collaborators, value chain partners in great financial difficulty. It will directly impact the business of Finnegan Flip.




Weighted SWOT Analysis of Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan Template, Example


Not all factors mentioned under the Strengths, Weakness, Opportunities, and Threats quadrants in the SWOT Analysis are equal. Managers in the HBR case study Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan needs to zero down on the relative importance of each factor mentioned in the Strengths, Weakness, Opportunities, and Threats quadrants. We can provide the relative importance to each factor by assigning relative weights. Weighted SWOT analysis process is a three stage process –

First stage for doing weighted SWOT analysis of the case study Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan is to rank the strengths and weaknesses of the organization. This will help you to assess the most important strengths and weaknesses of the firm and which one of the strengths and weaknesses mentioned in the initial lists are marginal and can be left out.

Second stage for conducting weighted SWOT analysis of the Harvard case study Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan is to give probabilities to the external strategic factors thus better understanding the opportunities and threats arising out of macro environment changes and developments.

Third stage of constructing weighted SWOT analysis of Major Steckleson at the National Training Center (C): Role for Captain Flip Finnegan is to provide strategic recommendations includes – joining likelihood of external strategic factors such as opportunities and threats to the internal strategic factors – strengths and weaknesses. You should start with external factors as they will provide the direction of the overall industry. Secondly by joining probabilities with internal strategic factors can help the company not only strategic fit but also the most probably strategic trade-off that Finnegan Flip needs to make to build a sustainable competitive advantage.



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